Troubleshooting - Worx WG183 Manual

TROUBLESHOOTING

The following table gives problems and actions that you
can perform if your machine does not operate correctly. If
these do not identify and correct the problem, contact your
Worx Customer Service at 1-866-354-Worx.
Warning: Switch the machine off and remove the
battery prior to any troubleshooting.
Problems Possible Causes
Trimmer fails Battery
to operate. discharged.
Battery too hot/
cold.
Motor is broken.
Internal wiring
of machine
damaged.
Trimmer runs Motor is broken.
intermittently.
Battery not fully
charged.
On/Off switch
defective.
Excessive Machine
vibrations/ defective.
noise.
Line spool is not
wound well.
Cutting time Battery has not
per battery been used for
charge long period or
too short. only charged for
short term.
Grass too high.
Battery
defective.
Machine does Line broken.
not cut.
Battery not fully
charged.
Motor is broken
(speed is too
low).
Grass entangled
around cutting
head.
Cordless Grass Trimmer
Continuous
lighting of
the battery
charge
indicator.
No charging
procedure
possible.
Corrective Action
Battery
charge
Recharge battery;
indicator does
also see
not light up.
the content in
charger manual
Allow to cool/
warm.
Contact Service
Agent.
Contact Service Auto feed
Agent. does
not work
Contact Service
Agent.
Recharge battery.
Contact Service
Agent.
Contact Service
Agent.
Rewind the line.
See ''MANUALLY
WINDING THE
LINE''
Fully charge
battery; also see
the content in
charger manual.
Cut in stages.
Replace the
battery.
Replace the line
Recharge battery;
also see
the content in
charger manual.
Contact Service
Agent.
Remove grass.
Battery not Properly insert
(properly) battery into
inserted. battery charger.
Battery contacts Clean the battery
contaminated. contacts or
replace the
battery.
Battery Replace the
defective. battery.
Plug of battery Insert mains plug
charger not (fully) into the
plugged in socket outlet.
(properly).
Check the mains
Socket outlet, voltage; have the
mains cable or battery charger
battery charger checked by an
defective. authorized after-
sales service
agent.
Cutting line is Manually feed the
not wound well. line, if still can not
The line is feed out, remove
tangled. the Spool out and
rewind the line.
Line is used up. Replace with a
new spool of line.
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