Cancel Auth; Check Card Status - PAX S300 Manual

TRANSACTIONS OVERVIEW
CANCEL AUTH (cancel authorisation)
1. Operator selects CANCEL AUTH
(If there are no stored pre auth transactions the terminal will display no stored auth transactions)
2. Terminal will prompt merchant to SEARCH STORED TXNS
> TRANS NUMBER = found on the receipt
> CARD NUMBER = merchant will need the card that did the original pre auth transaction.
> AUTH ID = found on the receipt
> TRANS AMOUNT = found on the receipt
> TRANS REFERENCE = found on original AUTH receipt at the top
3. erminal will display all matching stored pre auth
4. If there is more than one - merchant shoul select the correct one to continue.
5. Terminal will display original pre auth amount and prompt merchant to confirm CANCEL AUTH
6. Confirm CANCEL AUTH transaction displayed - press
7. Print out merchant & customer copy of the PREAUTH CANCELLATION receipt for merchant / customer record
(merchant must keep their receipt copy)

CHECK CARD STATUS

Operator Selects CHECK CARD
1.
2. EFTPOS terminal will prompt to PRESENT / INSERT / SWIPE CARD
3. Customer follows screen prompts to select account (credit only) and enter PIN
4. EFTPOS terminal displays ACCEPTED or DECLINED result
5. EFTPOS receipt will be offered (depending on receipt print/prompt settings)
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ENTER