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Warranty Information
RESEARCH USE ONLY
Harvard Apparatus
84 October Hill Rd
Holliston, MA 01746, USA
Phone: 508-893-8999
Fax: 508-429-5732
Web: www.harvardapparatus.com
Warranty
Harvard Apparatus warranties the QuikPrep ElectroPrep System for a period of one year
from the date of purchase. At its option, Harvard Apparatus will repair or replace the
unit if it is found to be defective as to workmanship or materials. This warranty does not
extend to any instrumentation which has been (a) subjected to misuse, neglect, accident
or abuse, (b) repaired or altered by anyone other than Harvard Apparatus without
Harvard Apparatus express and prior approval, (c) used in violation of instructions
furnished by Harvard Apparatus. This warranty extends only to the original customer
purchaser. IN NO EVENT SHALL HARVARD APPARATUS BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. Some states do not allow exclusion or limitation of
incidental or consequential damages so the above limitation or exclusion may not apply
to you. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR USE, OR OF ANY OTHER NATURE. Some states do not allow this
limitation on an implied warranty, so the above limitation may not apply to you. Without
limiting the generality of the foregoing, Harvard Apparatus shall not be liable for any
claims of any kind whatsoever, as to the equipment delivered or for non-delivery of
equipment, and whether or not based on negligence. Warranty is void if the instrument
is changed in any way from its original factory design or if repairs are attempted without
written authorization by Harvard Apparatus. Warranty is void if parts, connections not
manufactured by Harvard Apparatus are used with the QuikPrep ElectroPrep System.
If a defect arises within the warranty period, promptly contact Harvard Apparatus,
84 October Hill Road, Holliston, Massachusetts, USA 01746-1388 by phone at
800-547-6766 or 508-893-8999 or email at support@hbiosci.com.
Goods will not be accepted for return unless an RMA (Returned Materials Authorization)
number has been issued by our returns/repairs department. The customer is responsible
for shipping charges. Please allow a reasonable period of time for completion of repairs,
replacement and return. If the unit is replaced, the replacement unit is covered only for
the remainder of the original warranty period dating from the purchase of the original
device. This warranty gives you specific rights, and you may also have other rights, which
vary from state to state.
2
ElectroPrep System
Publication 9511-073 REV-1.0
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