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Summary of Contents for QNAP TS-h1683XU-RP
- Page 1 TS-hx83XU-RP TS-h1683XU-RP TS-h2483XU-RP User Guide Document Version: 3 09/03/2022...
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Page 2: Table Of Contents
TS-hx83XU-RP User Guide Contents 1. Preface About This Guide................................3 Audience..................................3 Document Conventions.............................3 2. Product Overview About the TS-hx83XU-RP............................4 Hardware Specifications............................4 Package Contents..............................6 Components................................7 Front Panel................................7 Rear Panel................................8 Rear Panel Network Interface..........................9 System Board...............................10 Drive Numbering..............................12 Safety Information..............................13 Installation Requirements............................ - Page 3 51 myQNAPcloud Link..............................51 Qfinder Pro................................51 QNAP ID..................................51 QuTS hero................................. 51 8. Notices Limited Warranty..............................52 Disclaimer................................. 52 GNU Public License..............................52 CE Notice...................................60 UKCA Notice................................60 FCC Notice.................................60 VCCI Notice................................61 BSMI Notice................................61 SJ/T 11364-2006................................61...
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Page 4: Preface
TS-hx83XU-RP User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for storage administrators. This guide assumes that the user is knowledgeable and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage systems. -
Page 5: Product Overview
AI applications, such as deep learning, data analysis, and other large data volume applications. The NAS runs on QNAP's latest QuTS hero operating system that is optimized for applications on the powerful ZFS file system. The TS-hx83XU-RP is available in 16-drive bays and 24-drive bay models for storing tetrabytes of data. - Page 6 Memory slots 4 x Long-DIMM DDR4 Important Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
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Page 7: Package Contents
NAS. The test NAS operated at low speed with the maximum number of drives installed. Fans • TS-h1683XU-RP: 4 x 92mm, 12V DC system fans • TS-h2483XU-RP : 3 x 80mm, 12V DC system fans Operating 0˚C to 40˚C (32˚F to 104˚F) -
Page 8: Components
TS-hx83XU-RP User Guide Item Quantity Screws for 3.5-inch drives • TS-h1683XU-RP: 64 • TS-h2483XU-RP: 96 Quick Installation Guide (QIG) Components Front Panel Component Component Power button Expansion unit LED Status LED Drive status LED LAN LED Drive activity LED Product Overview... -
Page 9: Rear Panel
TS-hx83XU-RP User Guide Rear Panel TS-h1683XU-RP Component Component Gigabit Ethernet activity LED Power supply unit 2 Gigabit Ethernet speed LED 10 Gigabit Ethernet Speed (RJ45) LED 10 Gigabit Ethernet Speed (SFP+) LED 10 Gigabit Ethernet Activity (RJ45) LED 10 Gigabit Ethernet Activity (SFP+) LED USB 3.2 Gen 2 (10Gbps) Type-C ports... -
Page 10: Rear Panel Network Interface
USB 3.2 Gen 2 (10Gbps) Type-C ports Power supply unit 2 USB 3.2 Gen 2 (10Gbps) Type-A ports 10 Gigabit Ethernet Speed (RJ45) LED Reset button Rear Panel Network Interface TS-h1683XU-RP Note Only Gigabit Ethernet (RJ45) ports support Wake-on-LAN configurations. Component Specifications Component... -
Page 11: System Board
Ethernet port 5 10GbaseT RJ45 Ethernet port 3 GbE RJ45 Ethernet port 6 10GbaseT RJ45 Ethernet port 1 GbE RJ45 Ethernet port 7 10GbE SFP+ SmartNIC Ethernet port 2 GbE RJ45 Ethernet port 8 10GbE SFP+ SmartNIC System Board TS-h1683XU-RP Product Overview... - Page 12 TS-hx83XU-RP User Guide Component Component PCIe slot 1 (PCIe 2.0 x4) Memory slot 1 (Channel B, DIMM 2) PCIe slot 2 (PCIe 3.0 x8) Memory slot 2 (Channel B, DIMM 1) Note A dual-port 10 Gbase-T network expansion card is pre-installed on this PCIe slot.
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Page 13: Drive Numbering
PCIe slot 4 (PCIe 3.0 x8) Memory slot 4 (Channel A, DIMM 1) Note A dual-port 10 GbE SFP+ network expansion card is pre-installed on this PCIe slot. PCIe slot 5 (PCIe 2.0 x4) Drive Numbering TS-h1683XU-RP TS-h2483XU-RP Product Overview... -
Page 14: Safety Information
TS-hx83XU-RP User Guide Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security. -
Page 15: Installation Requirements
• Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals Hardware and peripherals • Storage drives For details on compatible drives, go to https://www.qnap.com/ compatibility/. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap... -
Page 16: Installation And Configuration
TS-hx83XU-RP User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Drive Installation The TS-hx83XU-RP is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid-state drives. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning •... - Page 17 TS-hx83XU-RP User Guide b. Push the button to release the tray handle. c. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
- Page 18 TS-hx83XU-RP User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock to the right. Installation and Configuration...
- Page 19 TS-hx83XU-RP User Guide 5. Power on the NAS. Installing 2.5-inch Hard Drives on 3.5-inch Trays Warning • Installing a drive and installing QuTS hero deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. •...
- Page 20 TS-hx83XU-RP User Guide b. Push the button to release the tray handle. c. Pull the tray out. 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
- Page 21 TS-hx83XU-RP User Guide 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. c. Slide the lock to the right. Installation and Configuration...
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Page 22: Replacing Memory Modules
The TS-hx83XU-RP has four memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal dual-channel performance, replace memory modules in all four slots at the same time. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers. Important QNAP recommends installing modules in pairs. - Page 23 TS-hx83XU-RP User Guide • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components.
- Page 24 TS-hx83XU-RP User Guide 5. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard.
- Page 25 TS-hx83XU-RP User Guide Warning • Do not touch the internal components, particularly the metal connectors. • Do not bend the module. 6. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c.
- Page 26 TS-hx83XU-RP User Guide b. Slide the cover forward. c. Tighten the screws. Installation and Configuration...
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Page 27: Replacing Expansion Cards
13. Check the value for Total memory. Replacing Expansion Cards The device supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the device. - Page 28 TS-hx83XU-RP User Guide 1. Power off the device. 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. a. Loosen the screws. b. Slide the cover back. c. Lift the cover off the device. 5.
- Page 29 TS-hx83XU-RP User Guide b. Pull the cover away from the slot. Note This image shows removing an expansion card from a TS-h1683XU-RP NAS. 6. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket.
- Page 30 TS-hx83XU-RP User Guide Note This image shows removing an expansion card from a TS-h1683XU-RP NAS. 8. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. Installation and Configuration...
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Page 31: Hot-Swapping Redundant Power Supply Units
TS-hx83XU-RP User Guide c. Tighten the screws. 9. Connect all cables and external attachments. 10. Connect the power cord to the electrical outlet. 11. Power on the device. Hot-swapping Redundant Power Supply Units Warning Installation and Configuration... - Page 32 TS-hx83XU-RP User Guide The NAS may have one or more power supply unit (PSU) cords. To avoid serious injuries, a trained service technician must disconnect all PSU cords before installing or replacing system components. 1. Power off the device. 2. Disconnect the power cord from the electrical outlet and the power supply unit (PSU) that you are replacing.
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Page 33: Rail Kits
The device supports SAS expansion units, SATA JBOD expansion units, and USB expansion units. For details, please see table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion. - Page 34 TS-hx83XU-RP User Guide Expansion Unit Model Description Required Accessories TL-R400S • Uses a SAS 6 Gbps (SFF-8088) • 1 x SFF-8088 connector cable interface • QXP-400eS-A1164 host bus • Supports SATA/HDD/SSD adapter • RAIL-B02 TR-002 • Uses a USB 3.2 Gen 2 Type-C •...
- Page 35 TS-hx83XU-RP User Guide 3. Power on the expansion units. 4. Verify that the expansion units are recognized by the device. 5. Log on to QuTS hero as administrator. 6. Go to Main Menu > Storage & Snapshots > Overview > System . 7.
- Page 36 TS-hx83XU-RP User Guide Important The QNAP QXP host bus adapter is required for connecting the SATA JBOD enclosure to a host device. Third-party host bus adapters are not compatible with QNAP JBOD enclosures. For details, see Replacing Expansion Cards. 3. Connect the expansion units to the NAS using the following topology.
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Page 37: Quts Hero Installation
Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. QuTS hero Installation The TS-hx83XU-RP uses the QNAP QuTS hero operating system. You can install QuTS hero using any of the following methods: Installation and Configuration... -
Page 38: Installing Quts Hero Using Qfinder Pro
3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. The Smart Installation Guide opens in the default web browser. - Page 39 ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. The Configure the network settings screen appears.
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Page 40: Installing Quts Hero Using The Cloud Key
1. Power on the device. 2. Connect the device to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device. - Page 41 ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.
- Page 42 TS-hx83XU-RP User Guide 20. Click Apply. A confirmation message appears. Warning Clicking Confirm deletes all data on the drive before installing QuTS hero. 21. Click Confirm. QuTS hero is installed. 22. Optional: Click Go to NAS Management. Click Go to NAS Management to set more advanced QuTS hero configurations and settings. For details, see QuTS hero User Guide.
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Page 43: Basic Operations
TS-hx83XU-RP User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off. seconds. -
Page 44: Leds
TS-hx83XU-RP User Guide LEDs LEDs indicate the system status and related information when the device is powered on. The following LED information applies only when the drive is correctly installed and when the device is connected to the network or to a host. For details on the location of the LEDs, see Components. - Page 45 TS-hx83XU-RP User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
- Page 46 TS-hx83XU-RP User Guide Status Description Drive Activity Green The drive is ready. Flashes green The drive is being accessed. No drive was detected. Orange The network connection is operating at 1 Gbps. Note The LAN LED can only detect the device's in-built Gigabit Ethernet port connections.
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Page 47: Audio Alert
TS-hx83XU-RP User Guide Audio Alert Duration Frequency Description Short beep (0.5 seconds) • The NAS is starting up. • When the reset button is pressed for 3 seconds, the NAS resets configurations. • When the reset button is pressed for 10 seconds, the NAS resets configurations and reboots. -
Page 48: Nas Migration
NAS Migration Requirements You can only migrate drives and system settings to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: •... -
Page 49: Migrating A Nas
1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. a. Remove the drives from the source NAS. -
Page 50: Troubleshooting
TS-hx83XU-RP User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty. 1. -
Page 51: Recovering Unintentionally Removed Drives
Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) ≥ 5 RAID-TP Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility/ NAS Migration Compatibility https://www.qnap.com/en/nas-migration Expansion Unit Compatibility http://www.qnap.com/go/compatibility-expansion... -
Page 52: Glossary
Enables you to access the NAS over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services... -
Page 53: Notices
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. - Page 54 TS-hx83XU-RP User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
- Page 55 TS-hx83XU-RP User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
- Page 56 TS-hx83XU-RP User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
- Page 57 TS-hx83XU-RP User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
- Page 58 TS-hx83XU-RP User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
- Page 59 TS-hx83XU-RP User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
- Page 60 TS-hx83XU-RP User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
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Page 61: Ce Notice
TS-hx83XU-RP User Guide If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms, reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee. -
Page 62: Vcci Notice
TS-hx83XU-RP User Guide Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波 妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま す。 VCCI–A BSMI Notice 警告使用者：這是甲類的資訊產品，在居住的環境中使用時，可能會造成射頻干擾，在... - Page 63 TS-hx83XU-RP User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...