Zoom 1099 Series User Manual
  1. Manuals
  2. Brands
  3. Zoom Manuals
  4. Modem
  5. 1099 Series
  6. User manual
Zoom 1099 Series User Manual

Zoom 1099 Series User Manual

3g+ modem
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
3G+ Modem
USER MANUAL

Advertisement

Table of Contents
loading

Related Manuals for Zoom 1099 Series

Summary of Contents for Zoom 1099 Series

  • Page 1 3G+ Modem USER MANUAL...
  • Page 2 NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with respect to the quality, performance, merchantability, or fitness for a particular purpose of the software or...

  • Page 3: Table Of Contents

    Contents Contents ........................3 Installing Your New Modem ..................4 Step 1: Have or Sign Up For a Mobile Broadband Service Plan ....4 Step 2: Slide the Service Provider's SIM Card into Your Modem....5 Step 3: Install the Modem on Your Computer or 3G Router, and Make an Internet Connection ..................

  • Page 4: Installing Your New Modem

    If you need to sign up for service, we recommend that you bring the IMEI number of your Zoom 3G+ modem with you. To find the IMEI number, you need to remove the modem’s cap and cover as detailed in step 2 below. The IMEI number is on the back side of the cover.

  • Page 5: Step 2: Slide The Service Provider's Sim Card Into Your Modem

    Slide the cap off the modem. Position the modem so the silver-colored USB • connector is toward your left and the Zoom logo is facing away from you. To the right of the connector is the cover, which you should remove by sliding it to the right about 1/8 inches and then lifting it.
  • Page 6 Mac OS X 10.4.9 and higher Plug the modem into an available USB port on your computer. A Zoom 3G+ Modem folder with a disk icon appears on the desktop. Open the Zoom 3G+ Modem folder, and then double-click the MAC folder.
  • Page 7 If you are unable to connect to the Internet please go to Appendix A, Troubleshooting Tips. Tip: Open the Mac OS X Applications folder and double-click the Zoom 3G+ Modem icon. Drag the icon to the Dock for future use.

  • Page 8: The 3G+ Modems Home Page

    The 3G+ Modem’s Home Page If you followed the instructions in the Quick Start (this document’s chapter 1), you should have installed the 3G+ Modem’s software onto your computer and learned how to start up that software. Here we assume you’ve done that, so you should be looking at the home page of the software that’s shown below.
  • Page 9 In the next chapters we discuss what happens when you select each of the symbols on the bottom by pointing at the symbol and left-clicking. Note: The screens shown in the user guide are from the Windows application. The screens for Macintosh users may vary slightly in their appearance.

  • Page 10: The Data Stats Symbol On The Home Page

    The Data Stats Symbol on the Home Page Data Stats displays statistics about your modem. When you select Data Stats, the following screen appears: You can see that this screen lets you monitor upload and download speeds, track the amount of data you’ve transmitted during this Internet session, and keep track of how much data you’ve uploaded and downloaded over various times.

  • Page 11: The Text Symbol

    The Text Symbol Text is used to send and receive text messages. When you select Text, the following screen appears: Most of the functions should be self-explanatory if you are familiar with sending text (SMS) messages. We encourage you to try sending a text message to someone, and then asking that person to send you a text message.
  • Page 12 storage, go to Settings and then click on SMS. For more information about changing your SMS settings, see Settings. ______________________________________________________________________________________ 0472-A 27676 ©2012...

  • Page 13: The Phone Book Symbol On The Home Page

    The Phone Book Symbol on the Home Page If you click on the Phone Book Symbol, you will bring up the modem’s phone book page: As you can see, you can keep phone books for your PC, (U) SIM, and data card contacts. Storing your contacts on your PC will provide you the most storage room.

  • Page 14: The Voice Symbol On The Home Page

    The Voice Symbol on the Home Page Clicking on the Voice symbol brings up a screen that lets you make and receive voice calls if your modem has a SIM and associated service that permit voice calls, and if your computer has hardware that supports voice calls.

  • Page 15: The Settings Symbol On The Home Page

    The Settings Symbol on the Home Page When you click the Settings symbol, you get this screen: You can see that there are many settings for us to discuss. First is the Profile...
  • Page 16 Normally the SIM has all the profile information you need. If you want to create a profile for a service provider connection, use the profile screen. If you don’t know some of the service provider information such as the APN and access number, you should look at the materials that came with your SIM or ask your service provider.
  • Page 17 Here’s the screen you get when you click on Security from the Settings menu: To prevent unauthorized access of your modem, you may enable security. When security is enabled, you will be asked to enter a pin. You have three chances to enter the pin correctly. If you enter the wrong pin three times in a row, you will need to enter what is called a puk code.
  • Page 18 Here’s the screen you get when you click on Network from the Settings menu: Most people should pick 3G Preferred as their network preference. 2G is much slower. Most users should only change the Authorization Type if instructed by their service provider.
  • Page 19 Here’s the screen you get when you click on SMS from the settings: This page controls how your SMS messages are handled. SMS Center Number is a phone number that acts like a gateway for transferring SMS messages. SMS Validity is the amount of time your service provider should keep trying to resend your SMS message if your service provider has not been successful in sending it.
  • Page 20 Here’s the screen you get when you click on Alert from the Settings menu: You can set the different sounds your computer makes when you receive a SMS message, establish a network connection, or receive a voice call. If you do not want your computer to alert you with a sound, click on the mute box.
  • Page 21 Here’s the screen you get when you click on General from the Settings menu: These settings are self-explanatory, and should be based on your preferences. Mac users will only have the option to launch the application when the Mac OS starts up and to terminate the application when the Mac OS goes to sleep.
  • Page 22 Here’s the screen you get when you click on Voice from the Settings menu: You can choose to have your Calls Forwarded to another number. You may always have the calls forwarded or you may choose to only forward certain calls. To forward calls, select when you want the calls forwarded (either All, When Busy, When No Answer, When not Available) and enter the number to forward the calls to.
  • Page 23 You’ll see a screen similar to this when you click on About from the Settings menu: You can see that the screen provides useful information about your 3G+ modem.

  • Page 24: The Ussd Symbol On The Home Page

    The USSD Symbol on the Home Page Your modem and its software support USSD codes. These are typically used to request information from your service provider in a fast, easy way. When you click the USSD symbol on the Home Page, you get this screen: You can see that you can enter a USSD number and send it to your service provider to get information from that service provider.

  • Page 25: The Browser Symbol On The Home Page

    The Browser Symbol on the Home Page When you click on the Browser button you get this screen: This screen automatically appears after you connect to your mobile broadband service provider. You can click on the Web icon in the center of the screen to launch your default browser, or you can choose instead to launch your default browser or another browser as you normally would.

  • Page 26: The Help Symbol On The Home Page

    The Help Symbol on the Home Page The Help Symbol brings you to the documentation for this modem. You need Adobe Acrobat Reader to open the document. If you don't have Adobe Acrobat Reader, you can download the current version at: http://www.adobe.com You can also access the User Manual online at http://www.zoomtel.com/4598manual...

  • Page 27: Appendix A: Troubleshooting Tips

    Appendix A: Troubleshooting Tips The following are some problems you may experience and some possible solutions to remedy the situation. Problem You are unable to connect to the Internet. Solution • Try moving the modem to a different location, such as closer to a window to improve the signal strength.
  • Page 28 Solution • You may find it easier and more affordable to purchase a prepaid SIM for the network or country that you need to connect to. If you plan to use a different SIM, follow the instructions in Chapter 1, Installing your New Modem. •...

  • Page 29: Appendix B: Registering Your Product And Getting Help

    We have many ways to assist you, and you can see them at www.zoomtel.com/techsupport If you need to speak with someone in Zoom’s customer support group, you should call the US number below unless you’re calling from the UK. The best number to call from the UK depends on your location.

  • Page 30: Appendix C: Regulatory Information

    Appendix C: Regulatory Information Declaration of Conformity Declaración de conformidad Déclaration de conformité Zoom Telephonics, Inc. 207 South Street Manufacturer/Constructeur/Fabrican Boston, MA 02111 USA 617-423-1072 www.zoom.com Brand/Marke/Marca Zoom USB Mobile Broadband Modem Type/Typ/Tipo Series 1099, Model 4598 The manufacturer declares under sole responsibility that this equipment is compliant to required directives.
  • Page 31 equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 32 For body operation, this device has been tested and meets the FCC RF exposure guidelines for use of this device at positions a minimum of 0.5 cm from the body. Use of other enhancements may not ensure compliance with FCC RF exposure guidelines. This USB dongle transmitter is approved for use in typical laptop computers.

This manual is also suitable for:

4598

Table of Contents