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Zoom CableModem U S E R ’ S M A N U A L 10BaseT (Ethernet)
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NOTICE This document contains proprietary information protected by copyright, and this User’s Manual and all the accompanying hardware, software, and documentation are copyrighted. All rights are reserved. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
Your Zoom ® 10BaseT (Ethernet) Cable Modem is designed to connect your personal computer to the Internet through the same cable that you use for television reception. A cable modem provides several advantages over traditional dial- up analog modems: •...
OS 7.53 or later. ® • A 10BaseT (Ethernet) port on your computer. If you do not have one, you will need to install a Network Interface Card (NIC). Some cable companies will provide the card and install it for you.
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Note: Because there is great variety in the way cable is installed, Zoom does not provide a coaxial cable to connect to your cable system. If your cable service company does not provide one, you should purchase a coaxial cable with an RG-59 or RG-61U rating (75 ohm) and industry-standard F connectors.
This chapter illustrates a typical cable installation in your home or office and describes how to connect the Zoom Cable Modem to your computer. Installation consists of a few simple steps: 1.
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In the Run dialog box, type winipcfg and click OK. In the IP Configuration dialog box, select your NIC/Ethernet adapter and write down its 12- character Adapter Address in the Reference Information section at the back of this manual. Zoom 10BaseT Cable Modem User’s Manual...
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Windows NT/2000 operating systems Windows NT: From the Windows desktop, click Start | Programs | Command Prompt. Windows 2000: From the Windows desktop, click Start | Programs | Accessories | Command Prompt. In the Command Prompt window, type ipconfig [space] /all and press Enter.
Information section at the end of this manual. Configuring Your Computer’s Network Settings Select your operating system: • Windows 95/98/Me: page 9. • Windows NT 4.0: page 13. • Windows 2000: page 15. • Macintosh: page 19. Zoom 10BaseT Cable Modem User’s Manual...
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Windows 95/98/Me Network Settings To configure network settings on a computer running Windows 95/98/Me, follow these steps. Note: The dialog boxes shown are representative of a typical computer. What you see on your computer may differ slightly. From the Windows desktop, click Start | Settings | Control Panel, and then double-click the Network icon.
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If prompted at this point, or later in the procedure, insert your Windows operating system CD and follow the on-screen instructions. In the Select Network Protocol dialog box, under Manufacturers, click to highlight Microsoft. Under Network Protocols, click to highlight TCP/IP. Then click OK. Zoom 10BaseT Cable Modem User’s Manual...
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In the Network dialog box there should now be an entry for TCP/IP. (Click No if you are asked to restart your computer.) Highlight TCP/IP and click Properties. Installing Your Cable Modem...
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The TCP/IP Properties dialog box is displayed. In the IP Address tab, click Obtain an IP address automatically. Click the WINS Configuration tab. Click Use DHCP for WINS Resolution and click OK. Zoom 10BaseT Cable Modem User’s Manual...
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The Network dialog box from Step 1 is displayed again. Make sure TCP/IP is highlighted, and click OK to enable your settings. If prompted, restart the computer. You have configured your Windows 95/98/Me network settings successfully. Now turn to Making the Connections on page 21. Windows NT 4.0 Network Settings Note: The information shown in your dialog boxes may differ...
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Windows operating system CD and follow the on-screen instructions. In the Select Network Protocol dialog box, highlight TCP/IP Protocol, and then click OK. In the Network dialog box (see Step 2), under Network Protocols, highlight TCP/IP Protocol, and then click Properties. Zoom 10BaseT Cable Modem User’s Manual...
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In the Microsoft TCP/IP Properties dialog box, select your Network Interface Card from the Adapter list, and click Obtain an IP address from a DHCP server. Click OK to enable your settings. The Network dialog box reappears. Click OK. You have configured your Windows NT network settings successfully.
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You see a list of installed network components. If you see a line that includes TCP/IP (Transmission Control Protocol/Internet Protocol), skip to Step 7. If you don’t see the line, click the Install button and continue with Step 4. Zoom 10BaseT Cable Modem User’s Manual...
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In the Select Network Component Type dialog box, highlight Protocol and click Add. If prompted at this point, or later in the procedure, insert your Windows operating system CD and follow the on-screen instructions. In the Select Network Protocol dialog box, click to highlight Internet Protocol (TCP/IP) and click OK.
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Step 3 is displayed again. Click OK. In the Network and Dial-Up Connections window, click to close. If prompted, restart the computer. You have configured your Windows 2000 network settings successfully. Now turn to Making the Connections on page 21. Zoom 10BaseT Cable Modem User’s Manual...
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Step 6). On the main toolbar, choose Configurations from the File menu. In the Configurations dialog box, click Duplicate. In the Duplicate Configuration dialog box, type “Zoom Cable Modem” and click OK. Installing Your Cable Modem...
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In the Configurations dialog box, highlight Zoom Cable Modem and click Make Active. In the TCP/IP dialog box, in the Connect via pop-up menu, select Ethernet. In the Configure pop-up menu, select Using DHCP Server. Close the TCP/IP dialog box. You will be asked if you want to save the changes.
Making the Connections Typical connections are illustrated below. The first diagram shows an installation with modem and cable TV. The modem should be placed on a port of the first splitter inside your home or office, and should be kept on a separate circuit from your cable television service.
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• Do not place any items on top of the modem while it is powered up. • Do not place the modem near a heating or air conditioning duct, in direct sunlight, or in a location susceptible to drastic temperature changes. Zoom 10BaseT Cable Modem User’s Manual Power adapter...
See page 5. Cable and Power Connections Turn your computer on. Connect one end of the 10BaseT/Ethernet cable to the 10BT jack on the rear of the modem and the other end to the 10BaseT jack on your computer.
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This completes the installation of the modem. Please turn to the next section, Configuring Your Browser, on page 25. Tip: If you want to use your cable modem with more than one computer, please contact your cable service provider. Zoom 10BaseT Cable Modem User’s Manual...
Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet, via either phone lines or a LAN (Local Area Network). When using a cable modem, you need to set the browser to connect to the Internet via a LAN.
Click the Internet Options icon, and go to Step 3. Click the Tools menu, and then Internet Options. In the Internet Properties dialog box, click the Connections tab. On the Connections tab, click the LAN Settings button. Zoom 10BaseT Cable Modem User’s Manual...
In the Local Area Network (LAN) Settings dialog box, select Automatically detect settings and click OK. Netscape Navigator On the desktop, click the Netscape Navigator icon. From the Edit menu, select Preferences. In the Preferences dialog box, click the Advanced option, and then click Proxies.
Unplugging the Modem If the Zoom Cable Modem is unplugged or if power is lost for any other reason, all communication between the modem and the cable system is terminated. When the power is restored, the cable modem must go through the full synchronization process before you can connect to the Internet.
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Internet, or if your browser notes that it is unable to find a selected URL, check to make sure that your cable TV service is operational. If not, contact your cable service provider. Zoom 10BaseT Cable Modem User’s Manual...
Appendix Front Panel Information After you’ve correctly installed the Zoom Cable Modem, the READY READY light, 10BT READY READY 10BT 10BT 10BT light, and SYNC SYNC SYNC SYNC light go on to indicate that the modem is fully operational. Light...
Configuring Your Computer’s Network Settings on page 8. Verify that the TCP/IP parameters supplied by your cable company are correct and up-to-date. Problem: The power to my cable modem goes on and off. Zoom 10BaseT Cable Modem User’s Manual Troubleshooting...
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Solution: Check that you are using the adapter that came with your cable modem. Problem: I receive the message “Unknown Network Adapter.” Solution: This problem can occur if a Network Interface Card is physically present and was recognized by Plug-and- Play, but was not installed correctly.
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Tip: When your cable modem service is restored after a disruption, if you are having difficulty communicating, disconnect and then reconnect the power, and let the modem go through the synchronization process again. Zoom 10BaseT Cable Modem User’s Manual...
Appendix Regulatory Information FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Reference Information We recommend that you take a few moments to fill in the following information for your future reference. In the event you need to call Customer Support, you will need the information below. Cable Modem Model Cable Modem Model Cable Modem Model Cable Modem Model (printed on the box and the label on the bottom of the modem)