Your Modem Disconnects While Communicating With A Remote System; The Modem Does Not Make A Data Connection; Data Appears Garbled On The Screen - Zoom PCMCIA V.90 User Manual

Problem: Your modem disconnects while communi-
cating with a remote system.
Solution: The remote system has hung up. Try the call
again.
The telephone service disrupted or discon-
nected your call.
Excessive traffic at your ISP may have caused
the ISP to drop your connection. Try the call
again.
Problem: Your modem does not make a data connec-
tion.
Solution: If your modem places calls but never makes a
connection and if you don't hear the high-
pitched tone when the remote side answers,
there may be a problem at the remote location.
If possible, make a voice call to the other party
and discuss the problem.
Problem: Data appears garbled on the screen.
Solution: Your communications software character
setup (start bit, data bits, stop bits, and parity
bit) does not match that of the remote system.
Check your settings against those used by the
remote system and make sure they match. Pay
particular attention to the parity setting, as
this is the most common difference among
systems. You should normally use 8 data bits,
NO parity, and 1 stop bit (8, NONE, 1). The
second most common setting is 7 data bits,
EVEN parity, and 1 stop bit (7, EVEN, 1).
Chapter 3: Troubleshooting 25