Or Stops Working Completely; The Modem Does Not Auto-Answer - Zoom PCMCIA V.90 User Manual

Problem: The modem does not respond to commands,
or stops working completely. (The following
solution applies to many other problems, too.)
Solution: Make sure the modem is inserted securely in
the PC Card slot.
Your modem may have not been initialized.
Exit and restart your communications software
application.
The most common error with modems is that
more than one piece of hardware is assigned to
the same COM port, or that the software is not
configured for the same COM port as the mo-
dem. For example, if the modem is configured
for COM2, the software should be configured
for COM2. Your card management software
should make sure that no other device in-
stalled in your computer is trying to use the
same COM port setting as the modem. You can
check that you have used the correct COM
port setting in your software.
Note that if your computer has an external se-
rial port, it can create a conflict, even if you are
not using the port. This holds true for serial
ports on cards, peripheral devices, and built-in
serial ports. Some trackball pointing devices
are assigned to a serial port. In general, when
a PC has one built-in serial port, the port is
assigned to COM1. If you don't know which
COM port to use, try configuring your modem
for COM2; then be sure to configure your data
communications and fax software to match.
Problem: The modem does not auto-answer.
Solution: Your computer may be in sleep mode. In addi-
tion to enabling auto-answer in your fax or
data communications software, you should
disable sleep mode in your computer. See the
computer's documentation for instructions.
Your modem may not be configured to auto-
matically answer incoming calls. Select auto-
20 User's Guide