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Zoom PCMCIA V.90 User Manual

56k pc card faxmodem with 14,400 send/receive fax
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56K PC Card™ Faxmodem
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Summary of Contents for Zoom PCMCIA V.90

  • Page 1 User’s Guide 56K PC Card™ Faxmodem with 14,400 Send/Receive Fax...
  • Page 2 NOTICE This document contains proprietary information protected by copyright, and this manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expressed, with...

  • Page 3: Table Of Contents

    Contents GETTING STARTED ............ 4 ......4 ARDWARE AND OFTWARE EQUIREMENTS CHAPTER 1: SETTING UP YOUR FAXMODEM.... 6 98 ......... 6 INDOWS INDOWS NT 4.0 ............. 6 INDOWS ........... 7 NSTALLING THE RIVERS ........8 NSTALLING THE AXMODEM ..........10 ERIFYING THE NSTALLATION ........

  • Page 4: Getting Started

    Getting Started The 56K PC Card you’ve just purchased is a full-featured controllerless faxmodem. A controllerless modem is cost- effective. It has an onboard DSP (digital signal processor) to handle all the computation-intensive data transmis- sion functions, and it relies on the power of your com- puter to perform other, less-demanding functions: hard- ware error correction, data compression, and AT com- mands.
  • Page 5 RAM (32 MB recommended), and a hard drive with at least 5 MB available. Getting Started...

  • Page 6: Chapter 1: Setting Up Your Faxmodem

    Chapter 1: Setting Up Your Faxmodem Windows 95 and Windows 98 We have enhanced Windows’ plug-and-play capability and streamlined the installation of your modem by in- cluding an InstallShield® software program. For Windows 95/98 computers, you must run this program before you install your faxmodem.

  • Page 7: Installing The Drivers

    Installing the Drivers For Windows 95/98: Put the faxmodem aside for now. Follow the steps below. For Windows NT 4.0: Turn to page 8 to first install the modem and then follow the steps below: Your computer should be turned on. Close any ap- plications you have running.

  • Page 8: Installing The Faxmodem Card

    Installing the Faxmodem Card Note To Users of Computers Running Windows 95/98: If you have not already run the modem installation pro- gram on the CD-ROM disc, please do so now, before you install the faxmodem card. See Installing the Drivers on page 7.
  • Page 9 Connect the phone cable to the modem card as shown. You should feel the connector snap into place. If the cable’s connector still does not fit easily into the card, turn the connector over and try again. Plug the other end of the cable into the modular telephone jack (receptacle) on your wall.

  • Page 10: Verifying The Installation

    Verifying the Installation Windows 95/98 users: Windows PC Card support must be in- stalled before you can use a PCMCIA- compatible card of any type. If you are unsure if you have this support, click Start | Settings | Control Panel. If you see the PC Card (PCMCIA) icon (such as the one shown here) in the Con- trol Panel window, you can proceed.

  • Page 11: Installing Your Communications Software

    If you need to change your country setting, follow these steps: Click Start | Programs. Select World Traveler to launch the application. A dialog box will display. Select the country of your choice from the drop-down list and click Set. That’s it! If you have problems with your faxmodem after running the software, be sure your modem is connected properly and try again.

  • Page 12: Uninstalling Your Faxmodem

    Follow the same steps listed on page 7 until the Select Components dialog box displays. Select Remove exist- ing modem driver and components. Click Next. The Modem Properties box will display. Select the Zoom 56K Modem and click Remove. User’s Guide...

  • Page 13: Chapter 2: Using Your Faxmodem

    Chapter 2: Using Your Faxmodem If you have installed the faxing and communications software that came with your faxmodem, you probably do not need to read this chapter. The software sets itself up automatically and takes care of sending any necessary commands to the faxmodem.

  • Page 14: Tips For Setting Up Fax Software

    termines which commands go into the initialization string based on the device you select during installation. The commands remain in effect throughout the communica- tions session, unless the software sends other commands to override them. The software uses other AT command strings for other purposes.

  • Page 15: Tips For Setting Up Data Communications Software

    Tips for Setting Up Data Communications Software • You may be asked to select the “modem type” from a menu. If you don’t see this modem listed by name on the menu, select a name that includes K56flex, V.90, or 56K if possible. •...

  • Page 16: Returning To The Factory Settings

    tory. If you need to dial a special code number, such as 9, to get an outside line, put the number (followed by a comma) before the phone number. • When you use your software and modem, you will rarely, if ever, need to send AT commands directly to the modem.

  • Page 17: Hot Swapping The Faxmodem Card

    To return to the modem’s factory default settings: • In terminal mode, type AT &F and press the Enter key. To return to the basic settings expected by many data communications programs for IBM PC compati- bles • In terminal mode, type AT &F and press the Enter key.

  • Page 18: Traveling With Your Faxmodem

    To Disable the PC Card’s Sleep Mode: Change your communication software’s initialization string to include S24=0. For example, if the current ini- tialization string is AT&C1&D2, change it to AT&C1&D2S24=0. If you want to disable your PC Card’s sleep mode “perma- nently,”...

  • Page 19: Chapter 3: Troubleshooting

    Chapter 3: Troubleshooting This chapter covers three categories: general trouble- shooting, dial troubleshooting, and online troubleshoot- ing. For help with this problem... page... The modem does not respond to AT commands, or stops working completely. The modem does not auto-answer. The modem goes off-hook and seizes the tele- phone line.

  • Page 20: Or Stops Working Completely

    Problem: The modem does not respond to commands, or stops working completely. (The following solution applies to many other problems, too.) Solution: Make sure the modem is inserted securely in the PC Card slot. Your modem may have not been initialized. Exit and restart your communications software application.

  • Page 21: Dial Troubleshooting

    answer in your software. If your software does not have an auto-answer option, you can set auto-answer in terminal mode. Run the Win- dows HyperTerminal program, type AT S0=n and press the Enter key, where n is the num- ber of rings that you want to occur before the modem auto-answers calls.

  • Page 22: Online Troubleshooting

    Solution: Make sure that you are dialing a valid phone number, including any required dial prefixes. If you are using touch-tone dialing on a line that requires pulse dialing, the line may not be able to accept touch-tone-dialed calls. Change the software dialing prefix to ATDP to specify pulse dialing.
  • Page 23 Connect at 2400 bps (V.22bis) AT S37=6 Connect at 1200/bps (V.22) AT S37=5 Connect at 1200/75 bps (V.23) AT S37=2 To force Protocol… AT \N3 To force no Protocol… AT \N0 Note 1: You may find it necessary or helpful to include W2 in your initialization string or dialing prefix.

  • Page 24: Your Online Service Reports A Connect Speed That

    LAPM only AT \N4 MNP4 only AT \N5 %C0 “Normal” operation (The faxmo- AT \N0 dem will communicate without any error correction or data compression, but will retain speed buffering and auto-speed negotiation. It should not be confused with the “standard” configuration.

  • Page 25: Your Modem Disconnects While Communicating With A Remote System

    Problem: Your modem disconnects while communi- cating with a remote system. Solution: The remote system has hung up. Try the call again. The telephone service disrupted or discon- nected your call. Excessive traffic at your ISP may have caused the ISP to drop your connection. Try the call again.

  • Page 26: Appendix A: Disabling Power Management In Windows 95/98

    Appendix A: Disabling Power Man- agement in Windows 95/98 Most laptop computers have power management capa- bilities to enhance battery life. Windows 95 version OSR- 2 or later includes an option to automatically power down your PC Card faxmodem when the computer has been idle for a time.
  • Page 27 Follow these steps to disable your PC Card faxmo- dem’s power management feature: From your desktop click Start | Settings | Control Panel. When the Control Panel displays, double- click on Power. When the Power Properties dialog box displays, click on the tab labeled PC-Card Modems. If the checkbox labeled Turn off PC-Card modems when not in use is checked, click on it to uncheck it.

  • Page 28: Appendix B: Product Specifications

    Appendix B: Product Specifications Your PC Card faxmodem supports the following stan- dards, features, and functions: Standards • Data—V.90, K56flex™, V.34, V.32bis, V.32, V.23, V.22bis, V.22 A/BV.22, V.21, Bell 212A, and Bell 103 protocols • Fax—V.33, V.29, V.17, V.27ter, and V.21 channel 2 •...
  • Page 29 • Communications software compatible command sets - AT commands - S registers • Line quality monitoring and auto retrain • Flow control and speed buffering • Automatic terminal-to-modem speed sensing to 115,200 • Auto-dial/auto-answer • Tone, pulse, and adaptive dialing •...

  • Page 30: Appendix C: Regulatory Information

    Appendix C: Regulatory Information CTR 21 Declaration This equipment has been approved in accordance with Council Decision 98/482/EC (“CTR 21”) for pan-European single termi- nal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point.
  • Page 31 U.S. REPAIR CENTER INFORMATION: Zoom Telephonics, Inc. 645 Summer Street Boston, MA 02210 USA Telephone Number: (617) 423 1072 Facsimile Number: (617) 542 8276 There are no user-serviceable components within this equip- ment.
  • Page 32 in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or individual sending the message and the telephone number of the sending machine or of such business, other entity, or individual.
  • Page 33 Industry Canada Emissions Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exi- gences du Règlement sur le matériel brouilleur du Canada. Industry Canada CS03 Statement Notice: The Industry Canada label identifies certified equip- ment.
  • Page 34 Zoom Telephonics, Inc. 13920 - 200 Granville Street Vancouver, BC V6C 1S4 CANADA Telephone Number: 604.687.1444 1320-A 27017 ©2000...

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