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Error Codes
When a system error or warning occurs, verify the error code as follows.
For Display Cabinets:
Under [Array Information] in the main screen, double-click within the frame of the Display Cabinet or
right-click it and select [Cabinet Info.] to display the [Cabinet Information] screen and the error code.
For Display Controllers:
Under [Controller List] in the main screen, double-click the Display Controller number or right-click it and
select [Controller Info.] to display the [Controller Information] screen and the error code.
Display Cabinets
Errors
Error code
Category
100
Power
111
Temperature
113
150
System
Warnings
Warning code
Category
311
Temperature
313
321
Board
330
Connection
331
Communication
Definition
AC Power Supply/HUB Board/RCS
Board
Temperature (RCS)
Temperature (Module_1~Module_8)
Update (Cabinet FPGA)
Definition
Temperature (RCS)
Temperature (Module_1~Module_8)
RCS Board
Connection (Module_1~Module_8)
Communication (Video Input Signal/
RS485)
24
Solution
Contact your local Sony
representative.
Check the device environment and
remove any obstructions from the
intake vent. If the problem persists,
contact your local Sony
representative.
Perform update again. If the problem
persists, contact your local Sony
representative.
Solution
Check the device environment and
remove any obstructions from the
intake vent. If the problem persists,
contact your local Sony
representative.
Turn the power off and turn it on
again. If the problem persists, contact
your local Sony representative.
Contact your local Sony
representative.
Check that all cables are properly
connected. If the problem persists,
contact your local Sony
representative.
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