io-key
•
resulting from incorrect entries or attempts to carry out operations that exceed the allocated
quotas
•
if the customer uses service functions outside the relevant support window
OR
•
for services that were reserved at the time of the incident but have not been paid for.
>
14.5.3
Changes
This Service Level Agreement is subject to change. ifm will inform the customer and the user of any
changes to this agreement within a reasonable period.
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