Frequently Asked Questions - VTech VS 113 User Manual

Frequently asked
questions
Below are the questions most frequently
asked about the cordless telephone.
If you cannot find the answer to your
question, visit our U.S. website at
www.vtechphones.com or call
1 (800) 595-9511 for customer service. In
phones.vtechcanada.com
Canada, go to
or call 1 (800) 267-7377.
Make sure the telephone base is
My installed properly, and battery is
telephone installed and charged correctly. For
does not optimum daily performance, return
work at all. the handset to the telephone base
after use.
Disconnect the telephone line cord
from your telephone and connect it
to another telephone. If there is no
dial tone on that other telephone
either, then the telephone line cord
may be defective. Try installing a
new telephone line cord.
The display
If changing the telephone line cord
shows No
does not help, the wall jack (or the
line. I cannot
wiring to this wall jack) may be
hear the dial
defective. Contact your telephone
tone.
service provider.
You may be using a new cable or
VoIP service, the existing telephone
jacks in your home may no longer
work. Contact your service provider
for solutions.
Make sure there is a dial tone before
dialing. It is normal if the handset
takes a second or two to synchronize
with the telephone base before
producing a dial tone. Wait an extra
I cannot dial
second before dialing.
out.
Eliminate any background noise.
Mute the handset before dialing, or
dial from another room in your home
with less background noise.
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