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IN THE EVENT OF PROBLEMS
1) In case of smoke leaking from the fireplace hearth, check if:
Installation is correct (smoke channel, chimney flue, stack, air intake). The wood used is dry.the door was opened too
quickly
2) In the event of uncontrolled combustion, check if:
The seals of the fireplace are intact:
The door of the fireplace is closed properly.
3) If the glass gets dirty quickly, check if:
The wood used is dry.
However, consider that after a few hours of work, it is normal for a light layer of soot to form on the glass.
4) If the chimney flue catches fire or you need to suddenly extinguish the fire lighting in the fireplace:
•
if possible, in safe conditions, remove the ash and brazier using tools and only touch metal containers with
fireproof gloves.
•
in the event of a fire, ask the authorities for help
5) In case of odours, check if:
If first switch on: in this case a paint smell is normal.
If the product is dirty or dusty
If you cannot solve the problem, contact the retailer or, in countries where present, the
authorised Technical Support Centre.
The guarantee is only valid if the product defect is proven.
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DISPOSAL
At the end of its service life, dispose of the product as required by regulations.
IN THE EVENT OF PROBLEMS
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