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Problem
Oven
The oven does not
The door is open.
heat.
Smoke comes out
During initial
operation, smoke
during preheating.
may come from the
heating elements
when you first use
the oven.
Food is on the
heating elements.
There is a burning or
Plastic or non heat-
plastic smell when
resistant cookware
using the oven.
is used.
There is a bad smell
Food residue or
coming from inside
plastic has melted
the oven.
and stuck to the
interior.
MC455THRCSR_SA_DE68-04172A-01_EN.indd 42
Cause
Action
Close the door and try
again.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Let the oven cool
and then remove the
food from the heating
elements.
Use glass cookware
suitable for high
temperatures.
Use the steam function
and then wipe with a
dry cloth. You can put a
lemon slice inside and run
the oven to remove the
odour more quickly.
Problem
The oven does not
The oven door is
cook properly.
frequently opened
during cooking.
The oven controls
are not correctly set.
The grill or other
accessories are not
correctly inserted.
The wrong type or
size of cookware is
used.
"e-24" message indicates.
• The "E-24" message is automatically activated prior to the microwave
oven overheating. Should the "E-24" message be activated, then
depress the Stop/Eco key to utilize the initialization mode.
"e-15" message indicates.
• The "E-15" message is automatically actived when you open the door
or push Stop/Eco key on Sensor Cook Mode. Press Stop/Eco key to
return to initialization mode.
If the above guidelines do not enable you to solve the problem, then contact
your local SAMSUNG customer serivice centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the
oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
English - 42
Cause
Action
If you open the door often,
the interior temperature
will be lowered and this
may affect the results of
your cooking.
Correctly set the oven
controls and try again.
Correctly insert the
accessories.
Use suitable cookware
with flat bottoms.
1/30/2018 3:23:24 PM
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