Frequently Asked Questions - Miele KM 5621 Operating And Installation Instructions

Frequently Asked Questions

With the help of the following guide minor faults in the performance of the ma-
chine, some of which may result from incorrect operation, can be remedied with-
out contacting the Service Department.
This guide may help you to find the reason for the fault, and how to correct it.
Problem
The cooking zones do
not heat up.
There is a strange smell
or vapors when the ap-
pliance is being used
for the first time.
The heating element for
one of the cooking
zones switches on and
off.
30
Possible cause and solution
There is no power to the cooktop.
 Check if the breaker has tripped. Contact a quali-
fied electrician or Miele Service (for the minimum
fuse rating, see data plate).
There may be a technical fault.
 Turn the knobs to the 0 position.
 Disconnect the cooktop from the electricity supply
for approx. 1 minute. To do this:
– Trip the relevant breaker or screw the fuse out
completely.
– Trip the ground-fault circuit interrupter (GFCI).
 If, after resetting/replacing the fuse or the GFCI,
the cooktop will still not turn on, contact a quali-
fied electrician or Miele Customer Service.
Metal components are protected by a conditioning
agent. Smells and vapor may occur when the appli-
ance is used for the first time. The smell and any va-
pors do not indicate a faulty connection or a defec-
tive appliance and are not harmful to your health.
This "timing" of the element is normal. It is caused
by the electronic temperature control (see "How the
cooking zones work").
If the heating switches on and off at the highest
power level, the overheating protection has been
triggered (see "Safety features – Overheating pro-
tection").