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This manual contains information on how to do that; please read it carefully. Due to continuous product improvements this manual is subject to changes without notice. Your Inepro business partner is dedicated to your satisfaction and will be pleased to answer your questions and your concerns. Best wishes,...
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PayCon II All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or mechanical, including photocopying, recording, taping, or information storage and retrieval systems - without the written permission of the publisher.
Table of Contents Introduction Intr oduction ....................2 Secur ity basics ....................3 C ar d T ypes ....................4 Quick Start Unpacking ....................8 M ounting the P ayC on ....................9 C onnecting the P ayC on ....................1 0 Setting up the P ayC on ....................
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Table of Contents What is the Br owse T ool ....................5 2 H ow does the Br owse T ool wor k? ....................5 2 PayCon Update Tool T he P ayC on Fir mwar e ....................5 4 What is a P ayC on bundle? ....................
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Table of Contents C opier s ....................8 4 Change the connected copier type ................84 H ar dwar e ....................8 4 Adjust the contrast / backlight ................84 EC O S ....................8 6 Add ECOS modules ................86 Troubleshooting Br owse T ool ....................
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WEEE Dir ective ( Waste of Electr ical and Electr onic Equipment) Inepro considers it important to properly take the climate into account. We therefore produce as many climate-friendly products. Your new dev ice contains materials w hich can be recy cled and then reused.
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Introduction Introduction When we use the word 'PayCon' it can be replaced by 'PayMatic', unless both systems are specified. This is done to increase the readability of this document. The PayCon is a versatile payment and administration device that can be used the register and conduct sales (like copies, prints, candy, soda drinks and more), open door locks, revalue the amount of money on your user account on the PayCon itself, a server or revalue money on the user's card.
We hope you will enjoy our product! Security Basics The PayCon has a simple, yet effective way to manage multiple locations and installations. The security and site information is based upon 2 main parameters: · Service Group · Project ID Service Group PayCon II...
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Introduction Inepro programs each PayCon with a specific service group ID. This service group ID can not be changed. Project ID The project ID can be referred to as a site or customer ID. All PayCons with the same project ID are compatible with each other.
The only item an operator can change when using his card is closing a sales period. A Read Only card is related to a service group and a project ID. PayCon II...
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Introduction Operator cards Operator cards are intended for the person who is maintaining the devices that the PayCon is connected to, like the janitor. With this card he is able to change prices and other settings needed in his maintenance job. Administrator cards Administrator cards are provided to the local “system”...
Card Purses / Terminal Accounts / Server Accounts c. Currency d. Copier e. Network f. DB connectivity g. Products 5. Test a. Connection with the network b. Connection with the copier c. Connection with the Inepro Back Office Manager d. Create cards Unpacking...
2) to construct the pillar 2. Use the instructions with the bracket to mount the PayCon on the bracket and the bracket on the hardware, wall or pillar. 3. For detailed instructions use the instructions with the bracket or contact your dealer PayCon II...
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Quick Start Connecting the PayCon a. Power cable Direct current (DC) connection f or use with the adaptor Alternating Current (AC) connection f or use with(in) a v ending machine 1. Check if the cable is connected to the PayCon 2.
When you use the PayCon switch, it is connected to the JST port, so do not use the RJ-45 connector in combination with the PayCon switch. c. Cables Copier, MDF To connect a copier or MDF to the PayCon use the following instructions: PayCon II...
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Quick Start 4-pins 'COPY OUT' connector 10-pins 'COPY IN' connector Most of copiers we support are connected in the same manner: 1. Connect the large 10-pin connector to “COPY_IN” 2. Connect the 4-pin connector to “COPY_OUT” If your cables do not match or fit, or if you have any doubts if the copier you are connecting uses the same connection as described in this section, do not connect the cables and look up the information in our technical manual or the copier database or contact...
Card Purses / Terminal Accounts / Server Accounts The user's money will be stored on either the card, the terminal or the server. The generic settings will effect all three storage places. PayCon II...
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Quick Start Generic settings 1. Go to 'Maximum balance' to set the maximum balance of this PayCon. It is highly recommended to use the same maximum balance on the entire project, because of the problems that can occur if a user has a higher balance then the lowest maximum and tries to pay at that PayCon 2.
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1. Check if your copier setting are set correctly. If they are not, change them 2. Use the technical manual as a guide to change your settings 3. For more information on your copier settings, check the copy database, the manual or contact your dealer PayCon II...
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DB connectivity 1. If you are using a Back Office Suite like Inepro Back Office Manager or Equitrack, set the IP- address in 'server address' in the submenu 'server in the PayCon. Or else set the network name 2.
If the payment is successful the connection is OK. c) Connection with a Back Office Suite (Like Equitrack or Inepro Back Office Suite) Use the manager of your suite to find your PayCon (you may need to refresh)
The general idea is:"If you don't need it, you won't see it". The menu structure is described in the submenu chapter Accessibility The table below contains details which type of card has which functionality and for whom it is intended. PayCon II...
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Menu Structure Level Intended for Access to code card Read Products, counters, terminal Read only Administration Possible inf ormation Change operating settings like prices Operator Operator, janitor Possible etc. Sy stem Change almost ev ery thing except Administrator Possible administrator Hardware or ECOS settings Serv ice Serv ice...
You can go up a level and go down a level, but you can only scroll upwards. You can go up a level and go down a level, but you can only scroll downwards. You can go up a level and go down a level, but you cannot scroll. PayCon II...
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Menu Structure Changing Settings The PayCon has many settings that can be changed. These settings have values that can be divided into different field types. How to change the different field types will be explained in this section. View View settings cannot be changed. An example of a view setting is the serial number.
In this field the IP addresses can be entered. To key in a value is explained in 123. The [. a/A] button can be used to jump to the next place of the IP address. Time The time field is a 24-hour clock field in the format HH:mm:ss. Date PayCon II...
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Menu Structure The date field uses the format yyyy-mm-dd. The abc value fields are alphanumerical fields. In this field you can set the value with small or with capital characters. Even special symbols can be keyed in. With the [. a/A] button the selection is made between small or capital characters and numbers.
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Enter a time in the f ormat y y y y -mm- date Date [#] and In the next chapter is a complete menu structure. In the structure behind every item is mentioned what kind of field it is and with which programming card you can enter it. PayCon II...
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Menu Structure Most Important Items ATTENTION!! The menu structure in existing PayCons can deviate from the menu structure in the next chapter. This is possible because of different software versions and installed ECOS modules. The menu structure in the next chapter is based on software version 5000 and full options ECOS modules.
A COM port has to be assigned to the 125Hz reader Cust. The Custom option must be selected These table will give you a more detailed description of the item's type and the type of requirement that is needed to show the item in the menu structure. PayCon II...
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Menu Structure If an item is 'collapsed' then you can assume that the structure of the item will be an exact copy of first previous structure on the same level that is completely visible.
Submenu's Control Actions The Control Actions menu is a menu of actions rather then settings used to control the hardware of the PayCon. You can grant access to the Remote Browser tool, reboot your terminal or (if you have that option installed) open a lock. EFT Terminal In this menu you can log the connected EFT terminal on and off.
Read out or edit the terminal description · Language: Default language and additional languages · Currency: Default and accepted currencies · Compatible ID's: Compatible Project ID's · Network settings: TCP/IP network settings · Date and time: Set time, date and time zone PayCon II...
Submenu's Card / ID User Card In the Card menu all card related actions can be made. These are settings like creating, editing, or unlocking cards. Furthermore you can toggle (yes or no) whether a user is allowed a negative balance on this device.
In the ECOS SAM menu you can check the credits on a ECOS SAM chip. This SAM module enables you to create a number of cards of a certain type. Each card will cost one credit. DB Connectivity PayCon II...
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Submenu's USB Stick This menu can only be used in an offline Inepro Back Office Suite environment. It will upload transaction data from the PayCon to the connected USB memory stick (data for the Inepro Back Office Suite server) and download configuration data from the connected USB memory stick to the PayCon (data coming from the Inepro Back Office Suite server).
Only in situations where maximum transaction detail are desirable (in case of a banknote reader) accumulate events can be disabled, normally enabling accumulate events is recommended. We recommend the use of either PCounter or Inepro Back Office Suite as Back Office solution. Print job client submenu...
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This menu can only be used in an online environment. Via this menu option you enable your PayCon terminal to communicate with a PayConService service. These services are used in combination with the Inepro Back Office Suite or with the PCounter Gateway.
The predefined settings are set in “interface” in the copier menu in the PayCon. In Appendix IV on page we will describe the functionality of some of the most fundamental interfaces. PayCon II...
Submenu's ITA Menu This submenu allows you to set all necessary options when using the PayCon as a Chip-Knip terminal. This is the Dutch open purse solution. Transaction Printer In this menu you can activate a transaction printer. You can set up when the receipt will be printed. To use a transaction printer, the connected printer should be configured correctly in the printer submenu.
Disabling connected card readers and enabling card readers which are 'not available' can have great consequences! The external card reader is only connected if a PayCompact is connected to the PayCon. Disabling the SAM card readers is for developing purposes only. PayCon II...
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Submenu's Setting up the devices To set up a device that uses serial communication you need to assign it to a COM port. Make sure the COM port number in the device menu corresponds with the COM port to which the device is connected on the PayCon.
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PayCompact, the external card in the card readers submenu should be disabled. It is not possible to create cards in a PayCon with an ACM30 card reader. LEGIC Advant LEGIC Advant is a contact less high security solution PayCon II...
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Submenu's Option Description COM port The COM port the card is connected to Cardswitch Does the card need to be phy sically released at the end of the transaction? Licence ID Launch sets Clear launchdata Clear masterdata The port the LED is powered f rom LEGIC Prime Option Description...
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The PayCon accepts only filled out banknotes, these values will be shown in the PayCon display during standby. In case of a communication failure between the banknote reader and the PayCon the values of the banknotes are not shown in the PayCon display. PayCon II...
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Submenu's Printer In this menu you can set up the connected printer. The printer can be connected directly to the PayCon, or via another PayCon in a LAN. If the printer is connected directly to the PayCon, the printer will use serial communication.
Use the 'Restore Factory Settings' option to restore the setting to the application default. This will reset all the PayCon options to the state in which it was originally sold. If you restore your factory default setting you will lose all your extra optional ECOS modules! PayCon II...
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Submenu's Only reset to the default setting in extreme emergencies and at the instruction of Inepro certified personnel.
PayCon Browse Tool What is the Browse Tool? The PayCon-2 Browse Tool gives you an easy way to configure your PayCon-2 terminals. By using this small application and your default internet browser you are able to configure all PayCon settings via the network.
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PayCon Update Tool The PayCon firmware The firmware of the PayCon consists out of 2 main objects. The PayCon firmware version, and the version of the flash software. The flash firmware version is comparable with the version / service pack of your operating system on your PC. The PayCon firmware version is comparable with the version / service packs of for example your Acrobat Reader.
· Firmware bundle On the partner zone of the download area of the Inepro web site you can always find the latest versions of the Tool and the bundles. On the download page of the Update Tool there is also a manual which describes how to perform the update.
Should a firmware update be mandatory to be able to connect to a specific photocopier, or for specific PayCon functionalities the PayCon units have to be sent to the Inepro headquarters to perform this update. Although updating your PayCon-2 system is an easy operating we do recommend not updating your PayCon, unless you have a specific need which is available in the newer firmware release.
1 or more PayCon systems at sequentially. How does the Update Tool work? The Update Tool uses firmware bundles to update the PayCon firmware. These bundles can be downloaded from the partner zone from the Inepro web site. PayCon II...
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PayCon Update Tool How to use the Browse Tool? Follow the steps below to get access to a PayCon via the Browse Tool. Step 1 start Browse Tool: Start the PayCon Browse Tool. The following screen will be shown: Step 2 enter subnet mask: Enter the subnet mask where the Browse Tool should search for available PayCons.
How to use the Browse Tool? Step 3 search for PayCons: Press the [Scan] button. Now all PayCons in your requested subnet should appear in the browser window. PayCon II...
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PayCon Update Tool Step 4 select a PayCon: Double click with your mouse on the PayCon which is the nearest to you (this is not necessarily the PayCon you which to configure). You will get the following pop-up window: When you click [OK] you will notice that you see your own IP address in the title bar of the Browse Tool:...
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Now enter the IP address shown by the Browse Tool in the title bar (10.0.0.1 in this example), followed by [OK]. Now press 2x [Stop] to leave the service menu on the PayCon and return to normal operating mode. PayCon II...
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PayCon Update Tool Step 6 start remote configuration: Return to the PC with the Browse Tool. Select the PayCon you whish to manage (this is not necessarily the PayCon which you used to set your service credentials) and double click it. Now your default browser opens and you can configure your PayCon via the network interface just as you would configure it on the terminal...
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How To How to use the Update Tool? Follow the steps below to update the firmware of a PayCon via the Update Tool. Step 1 select firmware bundle: Start the PayCon Update Tool. The following screen will be shown: Select the [Browse…] button to open an explorer window where you can navigate to the firmware bundle of your choice.
Highlight the desired firmware bundle and select the [Open] button to load this firmware. Step 2 enter subnet mask: Enter the subnet mask where the Update Tool should search for available PayCons, then press [Scan]. A complete listing of all the PayCons in this range will appear. PayCon II...
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How To Step 3 select PayCons to update: Using the [Select outdated] button will select all PayCons in your view with a firmware version earlier than the firmware you have chosen in Step 1. Using the [Select all] button you can select all PayCons visible in this view.
Dutch · Spanish · Italian · custom The custom language offers possibilities to add an extra language to the PayCon. This can be a complete additional language or only some customized messages. Contact your dealer/supplier about the possibilities. PayCon II...
How To In case some parts of the display messages are not translated in the selected language they will be automatically shown in English. Enter the menu as described in the Introduction chapter of this manual with your Administrator or Service card. Take the following steps to change the default language: Leave the menu by pressing [Stop] several times...
Since the introduction of the latest PayCon platform (summer 2005) the AES encryption standard is being used on all cards containing the Inepro payment structure. To ensure full security on the cards, during the creation process data is written to a write-once part of the card.
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How To Via a command card Just put in your reload command card in normal operation mode, key in your PIN code if required and take the following steps after the command card is removed: Display Instruction Insert user card Insert a user card y ou want to reload.
18,000 times, f or a Mif are card it is 50,000 times. When that number is reached the card will be blocked automatically f or saf ety reasons. 11 The current personal amount on the card (without decimal point). 12 Remov e the v iewed / edited card. PayCon II...
How To To edit / view another user card, repeat above mentioned steps. When you only have viewed a card the PayCon displays a message the card is written successfully but there is no data changed on the card. Leave the menu by pressing [Stop] several times until you see the 'Welcome Payment please' message on your display.
How to change the network configuration? Enter the menu as described in the Introduction chapter of this manual with your Administrator or Service card. Take the following steps to change the network configuration: PayCon II...
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How To Host name, the name the Pay Con has in the network. When DHCP is activ ated, the Pay Con obtains automatically a network conf iguration f rom the local DHCP serv er in the LAN. If DHCP is not activ ated the conf iguration must be done manually .
Leave the menu by pressing [Stop] several times until you see the 'Welcome Payment please' message on your display. It is not possible to create cards in a PayCon which support also Dutch public banking cards (Chipknip) (optional). PayCon II...
How To How to create a command card? Command cards are cards that can execute a menu item directly without accessing the menu itself. There are cards available for the following frequently used tasks: · USB command card for downloading transaction data to USB memory stick.
A3 b&w 3001 A3 b&w 2002 A4 colour 3008 Start tarif f 2003 A3 colour Not all multifunctions support all products. These products can only be differentiated if the copier gives the according information to the PayCon system attached. PayCon II...
See 'Product Basics). The product's short name, this name will be used on the display . The product's f ull name, this name will be used in Inepro Back Of f ice sof tware and printed on receipts (both optional).
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Products How to edit the product properties? PayCon II...
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Go to a specific product in the product menu: Product Identif ication This name will be used on the Pay Con display . This name will be used in Inepro Back Of f ice Suite sof tware and printed on receipts (both optional). The price.
A4 black & white photocopies. For our example you should choose 'A4 Black & White' at '"ID": Short Name'. Leave the menu by pressing [Stop] several times until you see the 'Welcome Payment please' message on your display. PayCon II...
How To How to print the counters? There are different ways to print the counters: · X-print, gives an intermediate turnover overview of the current period. · Z-print, gives a turnover overview of the current period, and will start a new period. ·...
Introduction chapter of this manual with your Administrator or Service card. Take the following steps to clear the period counters: Leave the menu by pressing [Stop] several times until you see the 'Welcome Payment please' message on your display. PayCon II...
Service card and go to the copier submenu. Create the appropriate settings; this depends on the type of copier. Please refer to the partner zone of the Inepro web site for the most actual information regarding copier settings. Appendix IV we will describe the functionality of some of the most fundamental interfaces.
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Hardware Standard PayCon display Optional, used with PayCon register Optional, used with PayCompact Leave the menu by pressing [Stop] several times until you see the 'Welcome Payment please' message on your display. PayCon II...
How To How to add ECOS modules? In order to add extra ECOS functionality to your PayCon you need an ECOS-card. These cards can be bought from your supplier of your PayCon terminal. Each ECOS card comes with a detailed description of the added functionality and menu items.
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Inepro DocuPRO software · Inepro CashPRO software · Inepro AccesPRO software · Inepro Gateway for PCounter PRO · Inepro Gateway for Equitrack Added menu items Card / ID Purpose When you install this ECOS option your PayCon will be able to extend its functionality from reading ID-only cards to implementing a complete payment structure on the card.
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How To Added menu items The following menu items are added to your PayCon menu structure: Menu Item Description Card The entire Card Purses menu Purses ECOS Card / ID This menu option only indicates that this ECOS module is loaded.
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This menu item is used to reload (add v alue of ) a personal purse on a card. Card / ID deduct This menu item is used to unload (subtract v alue of ) a personal purse on a card. PayCon II...
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How To ECOS menu reloading This menu option only indicates that this ECOS module is loaded. Local or Terminal accounts Purpose When you install this ECOS module the PayCon will be able to maintain a detailed local tracking of which user performed which transactions within a certain period.
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Troubleshooting PayCon Software Tools The PayCon tools use UDP broadcasts to communicate with the PayCons. These broadcast do not travel trough routers. When the PayCons do not appear when browsing for them, first check whether you have a firewall blocking this kind of communication. When the PayCons still do not appear in the view, type the PayCon's IP- address in the broadcast field to search more specific for your PayCon.
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The card is recognised as a serv ice card, but may not be Unknown serv ice card used on this Pay Con 'Old' Inepro card rejected The rule in the Pay Con dictates that the old (ty pe of ) card according to the '4442 -> old y ou hav e presented to the Pay Con is rejected.
Troubleshooting Troubleshooting - Browse Tool My PayCons do not appear in the Browse Tool - I have given credentials to my Browse Tool but the internet browser does not open Start Microsoft Internet Explorer or Mozilla Firefox. When it is not the default browser (or no default browser has been configured) it will ask you whether it can be the default browser.
When the PayCons do not appear when browsing for them, first check whether you have a firewall blocking this kind of communication. When the PayCons still do not appear in the view, refine your browse address to search more specific to your PayCon systems. PayCon II...
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This table will show you Card Description Rights Description what each letter Serv ice represents. Administrator Read-Only So you will be able to look Operator up your rights in the menu Read-Only structure below. PayCon II...
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Appendixes Type Description Requirement Description type <Menu> Menu header Nothing is required alphanumerical This hardware is required IP-address This Pay Con option must be Executable set or enabled Number This Interf ace must be set Real number f or example 34.65 This ECOS option or module v iew Not editable text...
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If an item is 'collapsed' then you can assume that the structure of the item will be an exact copy of first previous structure on the same level that is completely visible. PayCon II...
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Appendixes The most important connectors for the COPY applications: Opto insulated serial port Power connector Coin selector Digital input signals USB connector Digital output signals SAM security socket RJ45 network port JST network port Please refer to your cable documentation for more information regarding the required connections for each copier type.
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For specific type of copiers (for example those with some kind of serial communication) it might be that a dedicated cable is needed that eliminates the need of one of the base cables. Inepro standard 14-pins cable (MOLEX) Pin layout 14-pins...
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Appendixes Connection to the PayCon 4-pins 'COPY OUT' connector 10-pins 'COPY IN' connector 1. Connect the large 10-pin connector to “COPY_IN” 2. Connect the 4-pin connector to “COPY_OUT” Connection sheet for positive and negative input signals...
30V DC. The inputs are separated by of galvanization by means of an opto-coupler in order to avoid any risk of damage to the electronics of the copier. Releasing / enable contact (not reflected on picture) is a neutral relay contact. Inepro standard 4-pins cable (AMP) PayCon II...
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Appendixes Pin layout 4-pins Print Colour of Polarity Signal Observations connector connector the lead name J16 / 1 Green output 0 Relay output Neutral J16 / 2 Y ellow J18 / 1 White ready Opto-coupler input input J18 / 2 Brown Connection to the PayCon Just like above, connect the large 10-pin connector to “COPY_IN”...
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Activ e Pulse Activ e Pulse Activ e Activ e Pulse Activ e Activ e Pulse Activ e Activ e Activ e Functioning of the input / output signals In the following example, an A3 colour situation is represented. PayCon II...
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Functioning of the input / output signals In the following example, an A3 situation is reflected. For instance, in case the A4 colour detection is activated at another size input (size 1), the result is similar but a different price selection is used. PayCon II...
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Functioning of the input / output signals The following example is applicable for each situation. In case a pulse, e.g. A4 colour detection, is generated at another size input (size 1), the result is similar but a different price selection will be used. PayCon II...
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During the activated size input, one or two pulses have to be generated at the ready input. Ready Size 0 Size 1 Price Pulse 2 x pulse Pulse Activ e 2 x pulse Functioning of the input / output signals. The following example reflects an A3 colour situation. PayCon II...
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Appendixes Counter pulse (ready input) Connection colour (size 1 input) Releasing copier (output 0) Appendix V Coin Selector Coin blocking Coin blocking may occur in various ways. One possibility is the general blocking of the input line, which will block the coin selector from accepting all coins.
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The label of the coin selector has all the necessary information required by the machine controller such as the output lines and blocking switch configurations. The following section explains and clarifies the format and legend on the label. PayCon II...
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Appendixes Example of an EMP 800 v5 Label At the top is printed the exact type of coin selector. In this example: EMP 800.00 v5 The remaining space on the label is devoted to the specification of the programmed coins. These specifications are in the form of a table.
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1. Power off the PayCon 2. Remove all cables (network and/or USB) from the left hand side of the back side of the PayCon. Should you have SAM modules in place, you do not need to remove them. PayCon II...
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Appendixes 3. Insert the switch with the back side downwards on the designated connectors until the connectors are firmly connected. Do not use the RJ-45 network port! Either the JST connector or the RJ-45 connector can be used. And the switch is already using the JST port.
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Appendix VI Power on your PayCon PayCon II...
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Appendixes Appendix VII Specifications Power Power Supply 12V DC adapter 8.5 VA Operation Voltage Range 12 to 40V DC (with coin selector 12V DC) Operation Voltage Range 12 to 30V AC (AC v oltage not supported with coin selector) Power Consumption At maximum (depending on hardware conf iguration) 8 VA Housing Material...
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32 x 122 dot matrix LCD with y ellow back light Card Reader Capacity At least 200.000 card transactions Environmental conditions Operating Temperature (Metric) 10-35 degrees Celsius Operating Temperature (Non-Metric) 50-95 degrees Fahrenheit Relative Humidity (Non Condensing) 20%-85% PayCon II...
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Appendixes Appendix VIII CE Declaration of Conformity...
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