Table of Contents
Advertisement
Troubleshooting Tips
What if I can't make an Internet connection right after installation?
• First turn off the modem that provides your Internet connection for at least 8
seconds, then on, to see if that fixes the problem.
• Check that the MH7021's power supply is plugged into a live outlet, and that
the Ethernet cable is connected securely.
What if I am connected wirelessly but my connection seems slow or
keeps dropping?
Please re-read the Wireless Router section above.
What if I don't know my MH7021's Wireless Network Name/SSID or
Security Key/Password?
The default values are printed on the bottom label of the MH7021. Use these
unless you changed them. If you changed them, try to remember where you
put the new values. If you have a device that connects wirelessly to the
MH7021, it may show the Wireless Network Name/SSID and Password. You
can also find this information in the MH7021 Configuration Manager.
Information about using this is in the Configuration Manager section above.
If all else fails, reset the device to factory defaults by holding the Reset
button depressed for 10 seconds. (A paperclip helps.) You can then use the
default values.
Do you have any other questions? We have lots more information at
www.motorolanetwork.com/mentor
Advertisement
Table of Contents
