Troubleshooting Tips - Motorola MR2600 Quick Start Manual

Troubleshooting Tips

Why can't I connect to the Internet after installing my
router?
 Check that the power cube jack is correctly plugged into the
router and that the power cube is plugged into a live outlet.
 Verify that the cable between the router and modem (or
Ethernet jack if connecting to an in-building network) is
plugged into the router's WAN jack.
 If you're using a modem, check that it's powered up and
connected to the Internet.
 If you are installing the router at the same time as a new cable
modem, you may have to wait up to 15 minutes for the cable
modem to connect to the Internet.
 Try using another device to access the Internet. If you are
using a computer plugged into the router's Ethernet port, try
connecting to the router with a wireless device such as your
mobile phone. As a reminder, the factory-set Wi-Fi
SSID/Network Name and Wi-Fi Password/Key are printed on
the label on the bottom of your router.
 Your computer might not be set up to use the router as its
gateway. Power cycling your computer will force it to receive
the correct gateway information from the router.
 Verify that your modem or external network is connected to
the Internet. Plug a computer directly into your modem or
external network and check that your service is working.
What if I am connected wirelessly but my connection
seems slow or keeps dropping?
Please re-read the Improving Wireless Performance section
above.