AVer CAM520 Pro2 User Manual
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AVer CAM520 Pro2 User Manual

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  • Page 1 CAM520 Pro2 User Manual...
  • Page 2 ©2021 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or...
  • Page 3 NOTICE SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY. WARNING  To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture. Warranty will be void if any unauthorized modifications are done to the product. ...
  • Page 4 Global: https://aver.com/technical-support USA: https://averusa.force.com/support/s/contactsupport European Headquarters: https://www.avereurope.com/technical-support/ Contact Information Global European Headquarters AVer Information Inc. AVer Information Europe B.V. AVer Information Inc. https://www.aver.com https://www.avereurope.com https://www.averusa.com 8F, No.157, Da-An Rd., Westblaak 140, 3012KM, 668 Mission Ct., Tucheng Dist., Rotterdam, Netherlands Fremont, CA 94539...

  • Page 5: Table Of Contents

    Contents Package Contents ....................1 Product Introduction ....................2 Overview ......................2 Remote Control ....................3 Pan and Tilt Angle ................... 6 Installation ....................... 7 Device Connection ..................7 Power Connection ................... 8 RS232 Connection ..................9 Wall Mount Installation .................. 15 Ceiling Mount Installation (Optional) .............
  • Page 6 Set up the Preset ................... 28 User can set 10 preset positions..............28 Select the Preset Position ................30 Camera Settings .................... 31 Tracking Mode ..................32 Framing Speed ..................34 Smart Frame Preset Point ..............35 Auto Focus .................... 36 Camera Focus ..................
  • Page 7 Frequency ....................42 White Balance ..................43 Noise Reduction ..................43 Brightness ....................44 Saturation ....................45 RS232 Setting ..................46 Video Format Settings ................... 47 H.264 Profile ..................47 IP Stream Resolution ................48 Frame Rate .................... 49 Bit Rate ....................49 RTSP .....................
  • Page 8 Time Correction Mode ................61 Information ..................... 63 PTZApp 2 ......................64 Install PTZApp 2 .................... 64 Use PTZApp 2 with USB Devices ..............64 Use PTZApp 2 with a Virtual Stream ............. 73 EZLive ........................75 Use AVer EZLive ................... 75...

  • Page 9: Package Contents

    Package Contents Power Adapter USB 2.0 Type-B to Camera Unit Remote Control & Power Plug* Type-A Cable (5m) Mini DIN9 to Mini DIN8 QR Code Card L-Mount Brackets Screws for Mount RS232 Adapter Cable M4 x8mm (x2)       1/4”-20 L=7.5mm (x2) Drilling Paper 46.00[1.81]...

  • Page 10: Product Introduction

    Product Introduction Overview 3 4 5 6   Status LED RS232 In/Out Port Kensington Lock IR Sensor DC 12V Power Plug USB 3.1 Type B Port PoE Port* * Power over Ethernet (PoE), compatible with IEEE 802.3AT and 802.3AF. Please use CAT 5e FTP cable (not included.) 2 ...

  • Page 11: Remote Control

    Remote Control Name Function 1. Camera Select One remote can control up to 3 AVer VC/CAM/VB series cameras. You can use AVer PTZApp 2 to set numbers associated with each camera, and then select which camera you would like to control using the remote.
  • Page 12 To pull up OSD menu while using 4. OSD Menu HDMI out function. Not supported for CAM520 Pro2. 5. Zoom In/Out Increase/Decrease the camera zoom. The Preset button on the remote 6. Preset serves 2 functions.
  • Page 13 To confirm selection. Not supported for CAM520 Pro2. 11. Mute/Un-mute Mute/Un-mute the speakerphone. Not Speakerphone supported for CAM520 Pro2. 12. Volume Up/Down Adjust volume up or down. Not supported for CAM520 Pro2. 13. Preset Hot Key Press to move the camera to the preset position the user has set.

  • Page 14: Pan And Tilt Angle

    Pan and Tilt Angle 90° 30° 170° 170° 6 ...

  • Page 15: Installation

    Connect the power to the CAM520 Pro2; power indicator will light up and camera head will rotate.  Install PTZApp 2 on laptop or PC that is connected with CAM520 Pro2. The app can be used to adjust and setup the parameters of the camera (refer to the section of PTZApp 2).  ...

  • Page 16: Power Connection

    Power Connection   The power supply can be plugged into the wall outlet or drawn from PoE switch (Ethernet). Wall outlet Power cord   Switch / PoE Switch Ethernet cable (Not included)   [Note] To ensure stability of IP video streaming, please use CAT 5e FTP cable (not included). 8 ...

  • Page 17: Rs232 Connection

    RS232 Connection  Camera RS232 Port Pin Definition   Mini DIN9 Function I/O Type Signal Description PIN # Output Data Terminal Ready Input Data Set Ready VISCA IN Output Transmit Data Input Receiver Data Output Data Terminal Ready Input Data Set Ready VISCA OUT Output Transmit Data...
  • Page 18 Computer/Keyboard Controller and Camera Connection  Direct Connection If users do not use AVer RS232 adapter cable, please refer to the pin connection shown below. Mini DIN9 to DB9 Cable Camera controller   Camera Camera controller or PC (Mini DIN9) (DB9) 1.
  • Page 19 Use the supplied RS232 mini DIN9 to mini DIN8 cable RS232 mini DIN9 to mini DIN8 cable** VISCA in (Female) Mini DIN8 to DB9 cable* VISCA out (Female) Camera controller   Camera controller or PC Camera (DB9) (Mini DIN8) 1. DCD 1.
  • Page 20 * Mini DIN8 to D-Sub9 (DB9) cable 064AOTHERBPK is an optional item. ** RS232 mini DIN9 to mini DIN8 Cable Pin Definition Mini DIN9 Connect to AVer camera Mini DIN8 (IN) Connect to next camera Connect to camera controller or PC...
  • Page 21 Camera Cascade Connection  Direct Connection If users do not use AVer RS232 adapter cable, please refer to the pin connection shown below for cascading cameras. Total can connect up to 7 cameras. Mini DIN9 Cable Mini DIN9 Cable Mini DIN9 Cable  ...
  • Page 22 Connect camera with AVer mini DIN9 to mini DIN8 adapter cable. Connect the mini DIN8 female side to male mini DIN8 Visca cable (Users have to buy it in the market) and then connect AVer mini DIN9 to mini DIN8 adapter cable again to connect to next camera.

  • Page 23: Wall Mount Installation

    Wall Mount Installation 1. Use the drilling paper included in the package to drill the holes in the wall where the user wants to mount the camera. 46.00[1.81] Ø5.50[Ø0.22] 51.00[2.01] P/N: 303AU340-AGR 2. Use the screws (not included) to secure the L-mount bracket on the wall.
  • Page 24 3. Then, assemble the L-mount brackets + B with screws (included in package). Screw size: M4 x8mm (x2) 4. After assembling the L-mount brackets, use the screws (not included) to secure the lower part of L-mount brackets on the wall. Screw For Cement wall: M4 x20mm self-tapping screws (x2) + Plastic conical anchor For Wooden wall: M4 x20mm self-tapping screws (x2)
  • Page 25 5. Pass the cables through the hole on the L-mount bracket and connect the cables to corresponding connection ports. 6. Use the remaining screws (included in package) to secure the camera on the L-mount bracket. Screw: 1/4”-20 L=7.5mm (x2)   17 ...

  • Page 26: Ceiling Mount Installation (Optional)

    Ceiling Mount Installation (Optional) Install the provided screw underneath the camera but do not tighten. 2. Turn the camera to right side. 18 ...
  • Page 27 3. Pass cables through A or B hole first. Connect cables with camera. 4. Turn the camera to face the front side. Install the second screw and tighten both screws. 19 ...
  • Page 28 5. Find suitable screws to fix the camera mount to the ceiling. 20 ...

  • Page 29: Secure The Cables

    Secure the Cables The USB and RS232 cables have a screw on the cable for securing cable on the camera. Install the cable first and tighten the screw to secure the cable. [Note] Make sure the cable is well connected to the connector on the camera before securing the cable.

  • Page 30: Operating The Camera

    Wirecast, XSplit, etc.) on your PC or laptop. Set the CAM520 Pro2 camera as the primary camera for your video application (refer to your video application user guide). You can now make your call. [Note] The CAM520 Pro2 is a plug-and-play conference camera. The system requires no special drivers, but we do recommend installing the PTZApp 2 for a better user experience.
  • Page 31 Click pencil icon ( ) to edit IP address**. )  Click weblink icon ( to launch Chrome page. Please enter the password (default password is aver4321). User will be asked to set a new account and password. (Please enter PTZApp2 to reset password back to default while password is forgotten.)  ...
  • Page 32 * For information on how to install and use the PTZApp 2, refer to the PTZApp 2 section in this user   manual. ** To support IP address changes in groups, user can download AVer IP Finder app. 1. Download the IP Finder from https://www.aver.com/download-center (Global & European Headquarters) or https://www.averusa.com/business/support/ (USA).
  • Page 33 25 ...

  • Page 34: Web Settings

    Web Settings CAM520 Pro2 supports Ethernet connection; users can enter the IP address into the web browser to connect to the camera for detail settings. First Time Login To find the IP address of the camera, please refer to “Make a connection through the Browser”...
  • Page 35 Live Screen Operation User can control the camera direction, zoom in/out, and preset selection. [Notes] The system will force the first login to log out when there is a second login. If the web page is idle without any request for more than 4 hours, user will be log out. The resolution of live screen is 480p/5fps.

  • Page 36: Set Up The Preset

    Set up the Preset User can set 10 preset positions. In live screen, use mouse to scroll up or down and click the preset number frame (0~9). Use ▲ , ▼ , ,  and zoom in/out buttons to adjust the camera screen view to desired position. Select “Set Preset”...
  • Page 37   4. Select icon to edit name of preset frame. Click other Web interface to save the name edited.   Enter name of preset positon     To set another preset, repeat the above steps. 29 ...

  • Page 38: Select The Preset Position

    Select the Preset Position Preset positions need to be set. Use mouse to scroll up or down to select the preset. Select the preset user wants. The live screen will move to the preset screen view.          ...

  • Page 39: Camera Settings

    Camera Settings The video icon is to turn on camera live view while doing any settings.   IP icon shows the IP address of the camera. Live screen preview Press the icon to show people count number. Press the icon to show the time interval of enabling the live streaming of the camera.

  • Page 40: Tracking Mode

    Tracking Mode Select Setting > Camera > Tracking Mode > Off, Manual Frame, Auto Frame, or Preset Framing.    Off: Tracking mode is disabled.  Manual Frame: User one-click SmartFrame button and camera will adjust view angle to fit all participants in screen.
  • Page 41 If more than 2 presets areas are touched by 2 persons, camera will go to preset 1. The priority is preset 1>preset2> preset 3….>preset 9 Overlap beginning & end of each zone [Note] CAM520 Pro2 frames people in masks or any facial profile up to 7~10 meters away!   33 ...

  • Page 42: Framing Speed

    Framing Speed Select Setting > Camera > Framing Speed > Slow Speed, Middle Speed, or High Speed (default). When in auto framing or preset framing mode, camera will automatically frame people if they stand still without moving for 1~5 seconds. ...

  • Page 43: Smart Frame Preset Point

    Smart Frame Preset Point Select Setting > Camera > Smart Frame Preset Point > Default(Center of the screen) or Preset0 ~ Preset9. The default is the central of the image screen. Choose a preset point so that camera can detect participants from the wide view of the assigned preset area direction.

  • Page 44: Auto Focus

    Auto Focus Set auto focus mode. First select Setting > Camera > Camera Focus > Auto. Select Setting > Camera > Auto Focus > PTZ or Continuous.  PTZ: Click the button (such as pan, tilt, or zoom in/out) to adjust focus once. ...

  • Page 45: Camera Focus

    Camera Focus Set auto/manual focus mode. Select Setting > Camera > Camera Focus > Auto or Manual.  Auto: Camera adjusts focus automatically.  Manual: You can adjust the camera focus by moving the control bar below.   Home Position Every time when powering on the camera, it will turn to this position.

  • Page 46: Sleep Position

    Sleep Position When the camera idles for certain period, it will enter sleep mode and go to the sleep position. Please set up sleep timer to enable sleep mode. Select Setting > Camera > Sleep Position > Factory Downside Position or Preset 9.  ...

  • Page 47: On Screen Menu

    On Screen Menu Enable/disable on screen display status information. For instance, when it is at auto frame mode, it will appear “Auto framing” on the bottom of the screen. If you don’t want to see the words, please select Off. Select Setting >...

  • Page 48: Save Preset

    Save Preset Enable/disable “save preset” function. When applicable, IT personnel can limit end-user access to change preset points by locking “save preset” function and switching this function off. When off, user can’t save preset points via IR remote, Hot key, VISCA, and webpage. Select Setting >...

  • Page 49: Image Settings

    Image Settings Image Flip If the CAM520 Pro2 is installed in the upside down position, please enable the "Flip". Select Setting > Image > Image Flip > Off or On.   Image Mirror To mirror the camera image. Select Setting > Image > Image Mirror > Off or On.

  • Page 50: True Wdr

    True WDR In back light environment, enable WDR to improve the brightness of image. Select Setting > Image > True WDR > Off or On. The frame rate will be limited to 30fps while WDR is on. If user enables this function in a normal light condition, the image will become over exposure and encounter image blur.

  • Page 51: White Balance

    White Balance Select the white balance setting for various light conditions or color temperature. Select Setting > Image > White Balance > Auto or Manual.     Noise Reduction To reduce the noise from the signal. Select Setting > Image > Noise Reduction > Off, Low, Middle, or High.  ...

  • Page 52: Brightness

    Brightness Adjust the value of brightness. Select Setting > Image > Brightness > 1 ~ 9.   Sharpness   Adjust the value of sharpness. Select Setting > Image > Sharpness > Off, Low, Middle, or High.   44 ...

  • Page 53: Saturation

    Saturation Adjust the value of saturation. Select Setting > Image > Saturation > 1 ~ 9.     Low Light Compensation   Select Setting > Image > Low Light Compensation > Off or On. Please notice that the frame rate will drop to 10~15 fps.  ...

  • Page 54: Rs232 Setting

    RS232 Setting When CAM520 Pro2 connects with PTZ camera controller through the RS232 port, please setup ADDR, Baud Rate, Protocol, and Visca Over IP settings. Select Setting > RS232.   46 ...

  • Page 55: Video Format Settings

    Video Format Settings H.264 Profile   While in live broadcasting, user can choose preferable profile to get best streaming quality. Select Video Format > H.264 Profile > Baseline Profile or High Profile.   47 ...

  • Page 56: Ip Stream Resolution

    IP Stream Resolution Set up the resolution for IP stream. Not supported for USB video stream. Select Video Format > IP Stream Resolution only (not for adjusting USB video stream) > 1080P, 720P, 480P, or 360P. Please notice that if USB streaming (VC software side) is already in use at 1080p/30fps, the IP streaming resolution (RTSP) will be limited to 720p/30fps.

  • Page 57: Frame Rate

    Frame Rate Set up the frame rate value. Select Video Format > Frame Rate > 60 FPS, 30 FPS, or 15 FPS.   Bit Rate   Set up the bit rate value. Select Video Format > Bit Rate > Auto, 512 Kbps, 1 Mbps, 2 Mbps, 4 Mbps, 8 Mbps, 16 Mbps, or 32 Mbps.

  • Page 58: Rtsp

    RTSP   To use RTSP player connecting to the camera, please enter the RTSP URL which displays on the web in your application such as VLC, PotPlayer, or Quick Time. Select On to enable RTSP function.   50 ...
  • Page 59 Change RTSP Password 1. Select Video Format > RTSP > Set RTSP Access Password. 2. Enter the new password. 3. Select Change to save the new password.     51 ...

  • Page 60: Rtmp

    RTMP Set up for uploading the camera’s live view to the broadcasting platform (e.g. YouTube). Select Video Format > RTMP. 1. Locate the RTMP server URL and stream key from the broadcasting platform and enter in Server URL and Stream Key fields. 2.

  • Page 61: Network Settings

    Network Settings DHCP Enable/disable DHCP function. Select Network > DHCP > Off or On.   Static IP Assign a fixed IP address to the camera. Please turn off the DHCP function. 1. Select Network > Static IP. 2. Click pencil icon and enter the IP Address, Gateway, NetMask, and DNS in the corresponding fields.

  • Page 62: System Settings

    System Settings Language Select the language of the system. Select System > Language > English, Traditional Chinese, or Japanese.   54 ...

  • Page 63: Firmware Update

    Update the camera’s firmware. Select System > FW Update > Auto Update or Manual Update.  Auto Update: The system will check firmware version from AVer server and request to update.  Manual Update: To update the firmware from specific location.

  • Page 64: Factory Default

    Factory Default Reset the camera back to factory default setting. 1. Select System > Factory Default > Reset. 2. User can choose to keep current IP address or back to default. 3. Select Continue to reset back to factory default. [Note] When factory default is activated, the password of Webpage login will not be set to default.

  • Page 65: Camera Reboot

    Camera Reboot   Restart the camera manually. 1. Select System > Camera Reboot > Reboot. 2. Select Continue to reboot the camera.         57 ...

  • Page 66: Change Password

    Change Password Change the web login password. The default password is “aver4321”. 1. Select System > Change Password > Change WEB Access Password. 2. Enter the old account and password. Select Continue. 3. Enter the new account and password. Select Continue to save the new setting. 4.

  • Page 67: Ssl Certificate

    SSL Certificate Import the SSL certificate from specific location. 1. Select System > SSL Certificate > Import. 2. Select the type by clicking “+”. 3. Direct the file location. 4. Select Import.       59 ...

  • Page 68: Date Format

    Date Format   Select the date format. Select System > Date Format > yyyy-mm-dd, mm-dd-yyyy, or dd-mm-yyyy.   Time Format Set up the time format. Select System > Time Format > 24-Hour or 12-Hour.   60 ...

  • Page 69: Time Correction Mode

    Time Correction Mode Adjust time automatically or manually. Select System > Time Correction Mode > Auto or Manual.  Auto: The system time will be set by NTP server on the network. Click the pencil icon of NTP Server and enter the IP address of NTP server. Select the Time Zone. Select NTP Update to save setting.
  • Page 70  Manual: User can set up time manually. Click the pencil icon and enter the Year, Month, Day, Hour, and Minute. Select Confirm to save the settings. 62 ...

  • Page 71: Information

    Information Display the information of Model Name, Firmware Version, Serial Number, IP Address, and MAC Address. Select System > Information.   63 ...

  • Page 72: Ptzapp 2

    PTZApp 2 In PTZApp 2, user can change the IP address setting of CAM520 Pro2, configure the parameters of the camera, set up AI tracking functions and some advanced image settings, pan, tilt, and zoom the                                                          ...
  • Page 73 Set up IP address. The camera default IP address is 192.168.1.168. Click pencil icon ( ) to edit IP address.   Click the setting icon to change Language, Hotkey Control, and Software Version. 65 ...
  • Page 74  Language: Select desired language and click the check icon to confirm the selection.  Hotkey Control: User can control the camera by using keyboard. This is a general list for all AVer USB Cameras. Backlight control equals to WDR function in CAM520 Pro2.
  • Page 75 Information: Click the drop-down triangle icon to review the information of camera. To minimize the information, click the triangle or the bottom area of the information icon. 67 ...
  • Page 76 Camera: Click the camera icon to view the camera live view. IP address is displayed as well. Click the X icon to close the camera live view. If the live video did not appear, please check the camera and the laptop/PC connection to make sure all are correct and well connected. The resolution of this small live view is 640x480 resolutions.
  • Page 77  Full Screen: PTZApp 2 can switch to full screen mode. Click “ ” icon and video screen will switch to full screen mode. In full screen mode, user can use direction panel to control camera direction. Click “ ” icon to go back to normal screen view. The resolution of full screen mode is 1080p.
  • Page 78    People Count and Stream Interval: Click the icon to show people count number and stream interval. Click the icon to hide the stream interval.    Control Panel: To control the camera direction, zoom in and out, and to enable/disable the “Smart Framing”...
  • Page 79 Setting: Click “Setting” button to setup parameters of the camera and speakerphone. Click arrow icon to leave the Setting page.  PTZ Control: Use control panel to setup preset positions. Since most of operations are the same as web page, refer to Setup the Preset section (pages 28~29) for detailed setup.
  • Page 80 10. PTZApp 2 Quit & Restore: To quit the application, right-click the icon on the system tray and select “Quit”. If you can’t launch PTZApp 2 right after installation, please right –click the icon and choose “Restore”. 72 ...

  • Page 81: Use Ptzapp 2 With A Virtual Stream

    Use PTZApp 2 with a Virtual Stream With this function, you can have a virtual meeting with only Ethernet connection and get rid of USB cable connection. Make sure the camera is connected with Ethernet and under the same subnetwork as the meeting room PC (e.g.
  • Page 82 Virtual Stream technology uses an RTSP stream. If you set a password for RTSP, you will be asked to provide that password while enabling this function. Launch VC software (e.g. Zoom, Teams, Skype) and choose AVer USB VCam as the video source to start collaborating.

  • Page 83: Ezlive

    EZLive Please go to http://www.aver.com/download-center to download the AVer EZLive software. After downloading, double-click on the file and follow the on-screen instructions to complete the installation. Use AVer EZLive During a video call, EZLive can help user to do: (1) Camera ePTZ (2) Volume control for the speaker connected (3) Capture camera’s still images...

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