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Summary of Contents for Rose electronics Vista Remote 2
- Page 1 Vista Remote 2 SINGLE USER REMOTE KVM ACCESS OVER IP INSTALLATION OPERATIONS MANUAL 10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 7709 www.rose.com...
- Page 3 ® Rose Electronics warrants Vista Remote 2™ to be in good working order for one year from the date of purchase from Rose Electronics or an authorized dealer. Should this product fail to be in good working order at any time during this one-year warranty period, Rose Electronics will, at its option, repair or replace the Unit as set forth below.
- Page 4 FCC / IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is in strict accordance with the manufacturer’s instructions may cause interference to radio communication.
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Page 5: Table Of Contents
Vista Remote 2 Installation ......................6 Connecting the KVM station ....................6 Connecting the Computers ....................7 Connecting to the network ..................... 7 Configuring the Vista Remote 2 IP Input module ..............8 Connecting Remotely ......................13 Remote Configuration ......................14 User Accounts ......................... 15 Unit Configuration ........................ - Page 6 Figures Page # Figure 1. Vista Remote 2 Models ....................5 Figure 2. Connecting a KVM ..................... 6 Figure 3. Connecting Computers ....................7 Figure 4. Connecting to the Network ..................7 Figure 5. Configuration OSD ..................... 8 Figure 6. Unit Configuration OSD ....................8 Figure 7.
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Page 7: System Introduction
The Vista Remote 2 sets a new standard for an easy and very secure way to remotely manage The Vista Remote 2 is available in a 4 port or 8 port model. -
Page 8: Features
Installation and operations manual CD Quick Start Guide Cables are usually ordered separately. If the package contents are not correct, contact Rose Electronics or your reseller so the problem can be quickly resolved. Vista Remote 2 Installation and Operations Manual... -
Page 9: Rose Electronics Web Site
Rose Electronics web site Visit our web site at www.rose.com for additional information on Vista Remote 2 and other products offered by Rose Electronics that are designed for data center applications, classroom environments, and many other access and switching applications. -
Page 10: System Overview
OVERVIEW System Overview Vista Remote 2 is a versatile and powerful product that can extend the range of access to your computers from anywhere in the world. It is designed to provide seamless and trouble-free access from any workstation on your network or any remote user to any connected computer. -
Page 11: Vista Remote 2 Models
KVM (1) DB25F RS232 RJ11F LINK RJ45F (Part Number KVL-1R4UA/OV/2) Connector Type Power Adapter CPU (8) DB25F KVM (1) DB25F RS232 RJ11F LINK RJ45F (Part Number KVL-1R8UA/OV/2) Figure 1. Vista Remote 2 Models Vista Remote 2 Installation and Operations Manual... -
Page 12: Vista Remote 2 Installation
KVM adapter cable as shown in Figure 2. The KVM station’s video monitor should be equal or better than any of the connected computers. Connect the DB25M end of the KVM cable to the KVM DB25F port on the rear panel of the Vista Remote 2 unit. -
Page 13: Connecting The Computers
Figure 3. Connecting Computers Connecting to the network Connect a network cable from the RJ45 connector on the rear panel of the Vista Remote 2 and to your network (See Figure 4) Network connection Figure 4. Connecting to the Network... -
Page 14: Configuring The Vista Remote 2 Ip Input Module
UNIT CONFIGURATION Configuring the Vista Remote 2 IP Input module When you locally connect to Vista Remote 2 unit for the first time the Unit and Network must be configured. Follow the recommended procedure below to configure all models: Make all cable connections to the KVM station, network, and computers Apply power to all devices (Computers, Vista Remote 2, and Monitor). - Page 15 Hardware The hardware version level is displayed in this field. Firmware The Vista Remote 2 firmware version is displayed in this field Keyboard Layout Using the left and right arrow keys, select the keyboard type expected from the host computers.
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Page 16: Figure 7. Network Configuration
Media Access Control Address – this is the unique and unchangeable code that was hard coded within your Vista Remote 2 unit when it was built. It consists of two 6-digit hexadecimal (base 16) numbers separated by colons. A section of the MAC address identifies the... -
Page 17: Figure 8. Secure Key Calculation
When the bar is full, the final encryption keys for your Vista Remote 2 will be created – this process takes roughly 30 to 40 seconds. -
Page 18: Figure 10. Control Menu
Select this option to close your current session and display the screensaver. Restore mouse functions Select this tab to revive a mouse that has ceased to function correctly. The Vista Remote 2 provides a feature to reinstate PS/2 mouse communications. (Does not apply if using a USB mouse.) -
Page 19: Connecting Remotely
Vista Remote 2 is connected to. Type in the Vista Remote 2’s assigned IP address (Example (http://168.192.0.41) in the URL field. The Vista Remote 2 will respond with the below screen. There may be initial login and connect screens displayed. -
Page 20: Remote Configuration
Remote Configuration Connect remotely to the Vista Remote 2 unit from any network workstation. When connected, click on the “Configure” tab in the upper right corner of the display. The below configuration menu will display. Some of the remote configuration menus are similar to the local configuration menus. -
Page 21: User Accounts
Vista Remote 2. Remote - When ticked, the selected user can gain access via an IP network link, such as a local intranet or the wider Internet (depending on how the Vista Remote 2 is connected and the network access is configured.). -
Page 22: Unit Configuration
Use the arrow buttons to match the keyboard layout expected by the host system. Admin Password Enter the password that will be used to gain administrator access to the Vista Remote 2. There can only be one admin user and only that user is given access to the configuration menus. -
Page 23: Unit Advanced Configuration
A value of 0 will disable the timeout. Protocol timeout Sets the time period by which responses should have been received to outgoing data packets. If the stated period is exceeded, then a connection is considered lost and terminated. Vista Remote 2 Installation and Operations Manual... - Page 24 Vista Remote 2. Reset Unit The reset unit tab, when selected, will reset the Vista Remote 2 unit to factory defaults. All user settings that have been entered will be replaced with the factory default settings.
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Page 25: Time And Date Configuration
The internal real time clock will continue to run for roughly one week without power to the Vista Remote 2, after that it will be lost and require resetting. Use the up and down arrow keys to move between each of the sections within the time and date entries. -
Page 26: Network Configuration
Subnet mask) and a Gateway address. These are not usually granted permanently, but on a ‘lease’ basis for a fixed amount of time or for as long as the Vista Remote 2 remains connected and switched on. Remote users must be informed of this IP address in order for them to successfully connect to the Vista Remote 2 unit. -
Page 27: Host Configuration
IP Gateway This is the address of the device that links the local network the Vista Remote 2 is connected to another network such as the wider Internet. Usually the actual gateway is a network switch or router and it will be used whenever a required address lies outside the current network. -
Page 28: Logging And Status
Appendix I. Logging and Status This screen provides various details about the user activity on the Vista Remote 2. Note: The log has a maximum capacity of 1000 event lines. After 1000 entries, the oldest entries are overwritten. If log data are important to your installation, ensure a regular backup procedure or use the Syslog Server IP Address option to send log information automatically to another system. - Page 29 This basically covers the configuration of the input module and allows user access to the unit. Following is the additional KVM switch module configuration. Some configurations are needed to assure proper functionality and other configurations are optional. Vista Remote 2 Installation and Operations Manual...
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Page 30: Kvm Switch Module Configuration
KVM Switch, not a connected computer. The F12 key will invoke the KVM switch modules OSD main menu shown below. The on-screen display (OSD) option is available for the all Vista Remote 2 models. You can use the OSD to configure the switch module, select a computer from a list, display what computer you are switched to and set up additional security options for the switches’... -
Page 31: Change The Computer Names
The computer name is case sensitive. Use upper/lower case letters as needed. (16 ASCII characters Maximum). The “Reset to Initial Factory Settings” function will not change the assigned computer names from their present values. Vista Remote 2 Installation and Operations Manual... -
Page 32: Configure Appearance
Enter the new x or y position and press <Enter>. Valid x position values are 0 – 64, valid y position values are 0 – 99. Vista Remote 2 Installation and Operations Manual... - Page 33 To change the “Screen saver time”, highlight screen saver time and press <Enter> to clear the present value. Input the new value (0 – 999 minutes) and press <Enter>. A value of 0 (zero) disables the screen saver function. Vista Remote 2 Installation and Operations Manual...
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Page 34: Configure Security
<Enter>. You will be prompted for an access password whenever the Vista Remote 2 switch is powered on or you have disconnected from a computer. To remove a password, highlight the configure password or access password field and press enter to clear the password field. -
Page 35: Configure Mouse Type
Electronics Technical Support for instructions. Access time: Automatically log out (disconnects) of the Vista Remote 2 switch after a period of non-activity time. The access time is changeable from 1 to 999 minutes. Time starts when there is no keyboard or mouse activity. To change the access time value, highlight the access time field and press <Enter>... -
Page 36: Configure Keyboard Type
Stop when the desired keyboard type is displayed. The choices are: PC1 PC2 PC3 Vista Remote 2 Installation and Operations Manual... -
Page 37: Configure Miscellaneous
This item sets the pause time during the scan function. To change the “Scan time”, highlight the scan time and press <Enter> to clear the field. Type in the new value (1-16 seconds) and press <Enter>. Vista Remote 2 Installation and Operations Manual... -
Page 38: Save
<Enter>. When you press <Enter>, a message box will display. Press <Enter> again to save your changes or press the escape key to return to the main menu. Exit Select Exit and press enter to return to normal operation. Vista Remote 2 Installation and Operations Manual... -
Page 39: Remote System Operation
Remote System Operation Connecting using a web browser Connecting to the Vista Remote 2 from a network location or over the internet can be done two ways; using the Built-in Java VNC Viewer or Downloading Windows VNC Viewer from the unit and installing it on the remote computer. -
Page 40: Vnc Viewer Toolbar
The first time you connect to the Vista Remote 2 or switch CPU ports the cursors may be out of sync. Click on the Calibration tab on the toolbar and calibrate the Video + Mouse. -
Page 41: Controls Tab
‘Ctrl + F12’ to invoke the KVM switch module’s OSD would be expressed as: +-Ctrl+-F12 ‘Ctrl + Esc’ to invoke the KVM switch module’s CPU port selection window would be expressed as: +-Ctrl+-Esc Vista Remote 2 Installation and Operations Manual... - Page 42 The Remote Virtual Media feature is not implemented on this model Info When selected, this option displays an information dialog showing the current logged on users, the current host, its video mode and its mouse motion details. Vista Remote 2 Installation and Operations Manual...
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Page 43: Host Tab
“Command, Keyboard” function for these types of commands. Using the VNC Viewer and not the Java applet, you can also directly access the KVM switch module using keyboard commands or the Hosts feature. Using the Java applet, each keyboard Vista Remote 2 Installation and Operations Manual... - Page 44 You will have complete control (if your security profile permits it) of that computer. All functions can be performed as if you were directly connected to that computer. Files can be opened, edited, and saved, and applications installed on that computer can be executed. Vista Remote 2 Installation and Operations Manual...
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Page 45: Keyboard Commands
Where: x = 0 for PS/2 mouse x = 1 for Serial mouse x = 2 for Wheel mouse * See the “Controls” tab section for entering the hotkey commands Keyboard commands (continued) Vista Remote 2 Installation and Operations Manual... -
Page 46: Keyboard Command Description
Scan time interval The “Scan Time interval” command sets the time, in seconds that the Vista Remote 2 switch will pause at each of the computers when scanning. The default setting is 5 seconds. To... - Page 47 Press and release the left <Ctrl> key, then type “K”. The Keep command saves all settings. Mode command The Vista Remote 2 switch supports keyboard modes 1, 2 and 3 and mouse modes 7,8, and 9. To issue the “Mode” command, press and release the left <Ctrl> key, type “M”, then enter the mode number (1,2,3,7,8,9) followed by <Enter>.
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Page 48: Troubleshooting
IP address when power is restored. Remote users will need to be informed of the new IP address. If you still have problems with a Blacklisted IP address, please contact Rose Electronics technical support. The remote cursor is not correctly responding to my mouse movements ... - Page 49 Update mouse driver. Try using ctrl O command to recover if O/S is NT. Sun keyboard needs to be reset, with unit power on, disconnect and re-connect the sun keyboard. Vista Remote 2 Installation and Operations Manual...
- Page 50 Lower resolution OK, but can’t enter high resolution mode Video driver has not been setup for this resolution. Configure the driver. On-screen display not synchronized No video from computer or resolution setting not configured correctly. Vista Remote 2 Installation and Operations Manual...
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Page 51: Maintenance And Repair
If you are experiencing problems, or need assistance in setting up, configuring or operating your switch, consult the appropriate sections of this manual. If, however, you require additional information or assistance, please contact the Rose Electronics Technical Support Department Phone: (281) 933-7673 E-Mail: TechSupport@rose.com... - Page 52 The Unit does not operate normally when all operating instructions have been followed. The Unit has been dropped or the case has been damaged. The Unit exhibits a distinct change in performance, indicating a need for service. Vista Remote 2 Installation and Operations Manual...
- Page 53 Servicing There are no user-serviceable parts inside these products. Only service-trained personnel must perform any servicing, maintenance, or repair. The user may adjust only items mentioned in this manual Vista Remote 2 Installation and Operations Manual...
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Page 54: Appendix A - General Specifications
4-port / local-remote access KVR-1R8UA/OV/2 8-port / local-remote access CAB-CX0606Cnnn DB25 to HD15/PS2/PS2 (Unit to Computers) CAB-ZX0606Mnnn DB25 to HD15/PS2/PS2 (Unit to KVM Station) RM-UBnn Rack mount kit for 4 / 8 port units Vista Remote 2 Installation and Operations Manual... -
Page 55: Appendix C - Rackmount
Four 6 - 32 x 3/8” flat head mounting screws To rack mount Vista Remote 2 unit, attach the two rack mounting brackets to your Unit with the short flange against the Unit using the four screws provided. Secure the mounting brackets to the rack using the appropriate size bolts, nuts and lock washers. -
Page 56: Appendix D - Ip Access Control
IP addresses. It is possible to similarly exclude all addresses, however, take great care not to do this as you instantly render all network access void. There is a recovery procedure should this occur. Vista Remote 2 Installation and Operations Manual... - Page 57 Enter an IP network mask that indicates the range of addresses that will be allowed or denied access. For instance, if only a single specified IP address were required, the mask entry would be 255.255.255.255 in order to specify a single location. Vista Remote 2 Installation and Operations Manual...
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Page 58: Appendix E - Vnc Viewer Connection Options
Click either the Edit or Remove button as appropriate. Appendix E – VNC Viewer connection options When you are connecting to the Vista Remote 2 unit using the VNC viewer, a number of options are available. Click the Options… button... - Page 59 This section allows you to select the most appropriate color level for the speed of the connection to the Vista Remote 2 unit. Where the connection speed is slow or inconsistent there will be a necessary compromise between screen response and color depth.
- Page 60 Preserve Aspect Ratio When ticked, maintains a consistent ratio between the horizontal and vertical dimensions of the screen image. Inputs These feature do not apply to the Vista Remote 2 unit installations. Vista Remote 2 Installation and Operations Manual...
- Page 61 When ticked, the viewer will offer to restore a lost connection with the server. Try Single Sign-On if server allows it This option does not apply to Vista Remote 2 unit. Enable file transfer This feature does not apply to the Vista Remote 2 unit installations. Vista Remote 2 Installation and Operations Manual...
- Page 62 If an existing Vista Remote 2 unit is fully reconfigured then it will need to be issued with a new identity. In this case the previous identity, listed in...
- Page 63 Defaults - Save When clicked, saves the current connection options as the default set that will be used in all subsequent VNC connections. Vista Remote 2 Installation and Operations Manual...
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Page 64: Appendix E - Vnc Viewer Window Options
This feature is not available for the Vista Remote 2 unit New Connection... Displays the connection dialog so that you can log on to a different Vista Remote 2 unit or VNC server location. Options... Displays the full range of connection option Connection Info... -
Page 65: Appendix F - Browser Viewer Options
Appendix F – Browser viewer options When you are connecting to the Vista Remote 2 unit using a Web browser and the VNC applet, a number of options are available Click the Options… button There are four options pages: Encoding and color level... - Page 66 Inputs View only (ignore mouse & keyboard) When ticked, the viewer will not send keyboard or mouse information to the Vista Remote 2 unit or host system. Accept clipboard from server This feature is restricted to software server versions of VNC and has no effect on Vista Remote 2 unit installations.
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Page 67: Appendix G - Supported Video Modes
The following video modes are supported and can be automatically configured by the Vista Remote 2. If a recognized video mode cannot be found, the Vista Remote 2 will gradually change some of the key parameters to discover whether a video lock can be achieved. Support for VESA GTF (Generalized Timing Formula) is available and can be enabled via the Advanced Unit Configuration screen. -
Page 68: Appendix H - Typematic Rate
Value 30.0 15.0 26.7 13.3 24.0 12.0 21.8 10.9 20.0 10.0 18.5 17.1 16.0 Typematic Delay Delay* Delay Delay* Delay Delay* Delay Delay* Delay Value Value Value Value 1000 * Delay in milliseconds Vista Remote 2 Installation and Operations Manual... - Page 69 For example: “scroll”, “scr” and even “sc” all provide an identifiable match for “ScrollLock” whereas “en” could not be used because it might mean “Enter” or “End” (“ent” would be suitable for “Enter”). Note: Hotkey sequences and abbreviations are not case sensitive. Vista Remote 2 Installation and Operations Manual...
- Page 70 NOTES Vista Remote 2 Installation and Operations Manual...
- Page 72 10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099 WWW.ROSE.COM...
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