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Reshipment guidelines
To send the drive to a repair facility, follow these repackaging instructions. These do not apply to V Class
servers; see your service contract. Only trained personnel should service V Class servers.
1.
Contact the Hewlett-Packard Sales and Support Office or service provider to coordinate the return.
2.
Attach a label to the drive, identifying the owner and indicating the reason for the return. Record
the drive's part number and serial number on the label.
3.
Repack the drive in its original shipping container, anti-static bag, and packing material.
If the original container and packing material are not available, order a replacement container and
packing material from Hewlett-Packard.
Hewlett-Packard reserves the right to reject a warranty claim for a product that was improperly repacked
before shipment.
Service
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Troubleshooting
