Supportwave And Other Troubleshooting Software; If The Drive Has A Problem Which Cannot Be Solved - HP A3542A User Manual

SupportWave and other troubleshooting software

The computer may be supplied with a tool called Support Tools Manager, which a system administrator can
use to troubleshoot problems. Find out more about using Support Tools Manager in the manual Support
Media Manual (part number 92453-90010).
The system may also include other on-line or off-line troubleshooting utilities to aid in the diagnosis of the
drive. For more information about troubleshooting utilities in general, refer to the documentation included
with the computer system. For V Class, refer to the see the HP Diagnostics Guide: S Class, X Class and V
Class Servers (Part No. A3725-90009) and the Service Manual, HP 9000 V Class Server (Part No. A3725-
90006).

If the drive has a problem which cannot be solved

If the drive has a problem which cannot be solved, contact the Hewlett-Packard service provider. See the
following sections for information about preparing for a service call and repackaging the drive for shipment.
Service 3-5