Warning And Alarm Codes; Restarting The Aqtap; Taking The Product Out Of Operation; Resetting The Product - Grundfos AQtap Installation And Operating Instructions Manual

11.1 Warning and alarm codes

11.1.1 Warnings
Code Name
External
015
communication fault
Site acceptance test
025
not completed
Valve leakage
036
Water flow too low
058
Memory fault
084
Time fault
157
CIM modem fault
159
11.1.2 Alarms
Code Name
040* Battery low
Internal supply
074
voltage too high
Internal supply
075
voltage too low
Internal
076
communication fault
Sensor fault
088
Display fault
154
Flow sensor supply
161
fault
Pressure too high
210
Pressure too low
211
* When solar radiation is back again, recharging of the battery
starts and code 040 is displayed. It takes approximately 15
minutes with code 040 continuously displayed, until the battery
is recharged over a certain voltage. The AQtap restarts
automatically and is operable again.
If this happens more often, an external battery with MPPT
solar charger can be used.
26
Description
Transaction data upload still not
completed after 48 hours
Site acceptance test (SAT) was
interrupted
Solenoid valve is closed, but flow
is detected
Solenoid valve is open, but flow is
too low
SD card error
Real time clock out of order
CIM 270 error
Description
Battery is discharged or being
charged
Internal power supply voltage is
too high
Internal power supply voltage is
too low
Internal hardware error in the
control unit
Flow sensor error
Internal error on the HMI board
Sensor supply voltage too low
Water pressure is too high
(> 4 bar)
Water pressure is too low
(< 0.1 bar)

11.2 Restarting the AQtap

11.2.1 Entering the service menu
1. Place the ServiceCard on the right smart card reader.
2. Enter PIN code.
3. Press "OK" to go to the next menu item.
11.2.2 Alarms
1. Alarm sign (red) is displayed.
– "download" button is not displayed.
2. Press "download" button and keep it pressed for
approximately 20 sec.
– "download" button is displayed, as long as it is pressed.
3. Display flashes to confirm successful restart of the AQtap.
– AQtap is idle for a short time.
4. Enter PIN code again to continue, or remove ServiceCard.

12. Taking the product out of operation

12.1 Resetting the product

Resetting the AQtap removes it from its WMS group. WMS still
tries to receive data from the AQtap and creates alarms until the
IMEI no. and telephone no. are removed from the AQtap water
dispenser in WMS. The logged data are kept.
• A new AQtap can be commissioned and replace the reset
AQtap in WMS.
• The reset AQtap can be commissioned again in another WMS
group with the assigned smart card.
12.1.1 Entering the service menu
1. Place the ServiceCard on the right smart card reader.
2. Enter PIN code.
3. Press "OK" to go to the next menu item.
12.1.2 Alarms
1. Alarm sign (red) is displayed.
2. Press "OK" to go to the next menu item.
12.1.3 Warnings
1. Warning sign (yellow) is displayed,
– "download" button is not displayed.
2. Press "download" button and keep it pressed for
approximately 20 sec.
– "download" button is displayed, as long as it is pressed.
3. Display flashes to confirm successful reset of the AQtap,
– AQtap is idle for a short time.
4. Remove ServiceCard.
Do not enter the PIN code at this point, otherwise the
Note
reset fails and the AQtap is commissioned again.