Troubleshooting - Atmor Enjoy Installation And Operation Manual

Troubleshooting

Before calling for service, check the troubleshooting list of common issues.
If you are unable to resolve a problem, contact customer service.
Problem Possible Cause
Unit is not Incorrect plumbing installation.
heating water.
No hot water. Power outage or faulty wiring.
Water is not The water flow rate exceeds the
hot enough. heating capacity of the heater.
Temperature setting is too low.
Water pressure is too low.
Water is too The water flow rate through the
hot. heater is too slow.
Temperature setting is too high.
Water runs The water flow rate is too high.
very hot, then
becomes
cold.
Water stops Blockage in water pipes or
flowing. hoses.
No water supply.
Filter is clogged.
If you have an issue and need further assistance,
14
please call: 1-888-783-6082
Solution
Make sure the incoming cold water pipe
is connected to the inlet on the right, and
the hot water pipe is connected to the
outlet on the left.
Check the power supply. Check the circuit
breaker.
Make sure the unit has the correct
amperage.
If problem persists, contact a qualified
electrician or the manufacturer.
Reduce the water flow rate by partially
closing the tap.
Switch to the higher temperature setting.
Have a professional check the water
pressure.
Increase the water flow rate by opening
the tap.
Switch to the lower temperature setting.
Reduce the water flow rate by partially
closing the tap.
Make sure the main water line valve is
fully open and there are no obstructions
in the water supply line.
Check and clean the filter.