Samsung Galaxy S6 edge Instruction Manual page 483

Error message
Switching
to video call
failed
Request to
switch to video
call rejected
Failed to
switch to voice
call
Unable to dial
Cause and remedy
Appears when
switching to video
call fails. Switching
is not possible during
emergency call and
audio guide, when the
other party is using
Catch Phone (call
waiting service), when
calling outside the Xi
area, etc.
Appears when the
other party rejects
switching to video call,
etc.
Appears when
switching to voice
call fails due to
communication
error, etc. Wait for a
while and retry the
operation.
Appears when making
video call fails. Make
sure that you are in Xi
Area, and check the
calling mode settings,
settings of mobile
network, etc.
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Appendix/Index