Troubleshooting Matrix - 3Com IntelliJack NJ105 User Manual

Troubleshooting

Troubleshooting Matrix

Event/
Message
Power LED is
not on
Link LED is
not on
30
Description
IntelliJack is not
receiving power
IntelliJack has no
connection to the
network
Solution
Ensure power supply is
properly connected.
For power over
Ethernet, make sure
dip switch settings are
correctly set and that
cable is connected to
both the LAN port on
the back of the
IntelliJack and to the
workgroup switch.
Make sure network
cable is properly
terminated.
Make sure the
IntelliJack is
connected to the
network.
Make sure the cable
is plugged into the
workgroup switch.