Dodge CHALLENGER 2021 Owner's Manual page 257

SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in
Mexico may not answer or respond to SOS
system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between

the ASSIST and SOS buttons will continuously
illuminate red.
The Device Screen will display the following

message "Vehicle device requires service".
Please contact an authorized dealer.
An In-Vehicle Audio message will state

"Vehicle device requires service". Please
contact an authorized dealer.
WARNING!
Ignoring the Rearview Mirror light could

mean you will not have SOS Call services. If
the Rearview Mirror light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module

turns on the air bag Warning Light on the
instrument panel if a malfunction in any
part of the system is detected. If the Air Bag
Warning Light is illuminated, have an
authorized dealer service the Occupant
Restraint Control system immediately.
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC's control may
prevent or stop the SOS Call system operation.
IN CASE OF EMERGENCY
These include, but are not limited to, the
following factors:
The ignition is in the OFF position.

The vehicle's electrical systems are not

intact.
The SOS Call system software and/or hard-

ware are damaged during a crash.
The vehicle battery loses power or becomes

disconnected during a vehicle crash.
LTE (voice/data) or 4G (data) network and/or

Global Positioning Satellite signals are
unavailable or obstructed.
Equipment malfunction at the SOS operator

facility.
Operator error by the SOS operator.

LTE (voice/data) or 4G (data) network

congestion.
Weather.

Buildings, structures, geographic terrain, or

tunnels.
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