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Sur-Gard SG-System IV Operating Manual
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Sur-Gard SG-System IV Operating Manual

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SG-System IV
Operating Manual
version 2.0
NOTE: This manual contains information regarding product use and function, in addition to manufacturer
.
liability and restrictions pertaining to it. The entire manual should be read carefully

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Summary of Contents for Sur-Gard SG-System IV

  • Page 1 SG-System IV Operating Manual version 2.0  NOTE: This manual contains information regarding product use and function, in addition to manufacturer liability and restrictions pertaining to it. The entire manual should be read carefully...
  • Page 2 WARNING Limited Warranty Please Read Carefully Not e to Instal lers Digital Security Controls warrants the original purchaser that for a period of twelve months from the date This warning contains vital information. As the only individual in contact with system users, it is your of purchase, the product shall be free of defects in materials and workmanship under normal use.
  • Page 3 1. Introduction................7 System Overview on page 8 Approvals on page 9 Description (Hardware) on page 11 Receiver Setup and Operation on page 22 Description (Operation) on page 22 2. SG-CPM4 Operating Modes..........25 Contrast Adjust on page 26 Active Mode on page 26 Manual Mode on page 26 Standby Mode on page 28 System Trouble and System Information on page 28...
  • Page 4 IEC320 connector on the back of the acceptable to the authorities that have jurisdiction where the equipment SG-SYSTEM IV. Wait a minimum of 5 seconds to allow the unit to is installed. discharge. If the power supply fuse is suspected of having opened,...

  • Page 5: Table Of Contents

    Introduction In This Chapter... System Overview on page 8 Approvals on page 9 Description (Hardware) on page 11 Receiver Setup and Operation on page 18 Description (Operation) on page 18...

  • Page 6: System Overview

    The SG-System IV equipped with SG-DRL4-2L/SG-DRL4-IP can monitor up to 48 telephone lines, 24 IP communication line cards, or a combination of the two. The SG-System IV time and date stamps all received alarm signals which are then transmitted to a central station computer via TCP/IP or RS-232 port;...

  • Page 7: Approvals

    This equipment shall be installed in accordance with the requirements of NFPA72, NFPA70, UL827 and the authority having jurisdiction. SG-System IV with SG-DRL4-IP Line Card is ULC listed for active communication channel security level A1 - A4 when used in conjunc- tion with T-Link TL250 and T-Link TL300(CF), TL260(R), TL280LE(R), LE2080(R), TL280(R)E, TL880LT, TL880LE, LE9080, 3G9080, HS3128/032/248, LE4010(CF), LE4020(CF), 3G4010(CF) Internet/Intranet and/or LTE/HSPA alarm communicators.
  • Page 8 CHAPTER ONE - INTRODUCTION UL864 Programming Requirements NOTICE to users, installers, authorities having jurisdiction, and other involved parties This product incorporates field programmable software. In order for the product to comply with the requirements in the Standard for Control Units and Accessories for Fire Alarms Systems, UL 864, certain programming features or options must be limited to specific values or not used at all as indicated below.

  • Page 9: Description (Hardware)

    Mask Unknown Account Mask Supervised Acc Exceeded Parallel Printers For UL and ULC Listed applications the following UL/ULC Listed printer can be used with the SG-System IV: • Seiko DPU-414 Serial Printers For UL and ULC Listed applications the following UL/ULC Listed printer can be used with the SG-System IV: •...
  • Page 10 Line Cards The SG-System IV supports a maximum of 24 line cards. Each line card is equipped with non-volatile memory to record events. For each POTS card (SG-DRL4-2L), calling source (Caller ID, ANI and calling name) capability is built-in and telephone numbers can be printed out, sent to automation and stored in memory.
  • Page 11 SG-BP3X Interface Module  (One required per rack if DRL4-2L is used) This 19” Rack-mounted panel interfaces with the SG-System IV Telco connector to provide 24 RJ-11 connectors for direct connection to telephone lines. NOTE: SG-DRL4-2L: On the BP3X the B ports are the channels used for channel 2 of the line card.
  • Page 12 • Ethernet Output 10/100 BaseT: Traditional automation communication is provided via port 1025 on the Ethernet connection. This pri- mary port is a Sur-Gard standard output and provides Sur-Gard standard automation protocol output. All or a number of virtual receiver types can be mapped to the Sur-Gard output.
  • Page 13 CHAPTER ONE - INTRODUCTION Figure 1.7: SG-System IV Redundancy Wiring Diagram All circuits are power limited PSU3 Interconnect Power Cable Shelf 1 Internal Network Hub Shelf 2 Use only the cables provided in the System IV Interconnect Pack. Failure to do so may result in damage to the Use a small flat screw unit.
  • Page 14 24 Hr standby capability required. For UL Installation of model SG-System IV: UPS Output 120V /60Hz, 2.5A IEC Power Connector For model SG-System IV CE (not UL Listed): UPS Output 240V /50Hz AC Out Internal Network Hub Common UPS LOW BAT Normally Closed...
  • Page 15 CHAPTER ONE - INTRODUCTION Figure 1.9: SG-System IV Power Limited Circuit Separation from Non-Power Limited Circuit Diagram Serial Serial Line Card Automation Printer Connection Network Connection Parallel Printer Power Cord (Refer to the Note) Power Cord (Refer to the Note)

  • Page 16: Receiver Setup And Operation

    CHAPTER ONE - INTRODUCTION Receiver Setup and Operation Sur-Gard recommends testing the receiver before actual installation. Becoming familiar with the connections and setup of the unit on the workbench will make final installation more straightforward. The following items are required: •...
  • Page 17 Automation Protocols The SG-System IV receiver sends a variety of protocols to report signals to the central station computer via a TCP/IP and/or RS-232 port. A complete list of protocols is listed in Appendix E.
  • Page 18 SG-CPM4 will continue to attempt to send a heartbeat signal to the computer until it gets a response. The SG-System IV receiver will make 4 attempts, then wait for the next heartbeat period before making another 4 attempts. The typical heartbeat interval is 30 seconds.
  • Page 19 SG-CPM4 Operating Modes In This Chapter... Contrast Adjust on page 22 Active Mode on page 22 Manual Mode on page 22 Standby Mode on page 23 System Trouble and System Information on page 23 AHS Table Management on page 23...
  • Page 20 CHAPTER TWO - SC-CPM4 OPERATING MODES Contrast Adjust Press the Up and Enter buttons together to increase the contrast or press Down and Enter together to decrease the contrast. This operation can be done at any time after the power up sequence. Active Mode In Active mode, the primary connection to the computer is via TCP/IP networking on the 10/100 BaseT Ethernet connection for the automa- tion computer.
  • Page 21 When the SG-Systems Console sets the AHS table to the CPM4 it will be written to flash once the set is complete. The SG-System IV will log "AHS Database Full" once the AHS table has reached capacity. The SG-System IV will continue to log "AHS Database Full"...
  • Page 22 Line Card In This Chapter... Standby Mode on page 26 Line Fault on page 27...
  • Page 23 CHAPTER THREE - LINE CARD Standby Mode SG-DRL4-2L After start-up, the line card enters Standby mode and monitors the telephone line and the SG-CPM4. Depending on the system's status, the following conditions will be displayed for each line card: FLASHING Channel 1 Line (Red) Line Fault...
  • Page 24 CHAPTER THREE - LINE CARD *The number of flashes on the yellow LED indicates the following errors: Flashes Error CPM absent Line card busy Printer buffer full Computer buffer full Checksum failed when downloading flash ROM files. Line Fault The SG-DRL4-2L verifies the telephone line voltage. The 'Line Fault' LED (Red) will come ON when the voltage drops below 12VDC. When the line condition returns to normal, the 'Line Fault' LED will be shut OFF.
  • Page 25 CHAPTER THREE - LINE CARD This output for account code '0000' indicates that data has been received, but is not valid (for example, there are unmatched rounds or incor- rect parity). Printer: Jun 25 1998-11:18:07-SS/OO-SG-12-234-0000-COMMUNICATION FAIL Computer: 012234[#0000¦NYCSSOO] This output indicates that a call was received, but no data was detected. The call may have been a wrong number, or the calling control panel was unable to connect with the receiver's handshakes.
  • Page 26 Programming/ Operation In This Chapter... Introduction on page 30 Console Software on page 30 Debug on page 30 Manual Programming on page 32 SG-CPM4 Options on page 32...
  • Page 27 Introduction The SG-System IV can be programmed manually using the front panel; from a local computer or remotely using the TCP/IP network and SG-Systems Console software. The Debug output is intended as a testing and troubleshooting tool. Manual programming allows the user to program all of the SG-System IV options for remote and local operation.
  • Page 28 CHAPTER FOUR - PROGRAMMING/OPERATION • The COMx properties windows are displayed. The configuration should be: SG-DRL4-2L - bits per second 57600 SG-DRL4-IP - bits per second 19200 Data bits: Parity: None Stop bits: Flow control: None Figure 1.2, 57600 Set the SG-DRL4-2L debug flags: Click on the 'OK' button after setting the configuration.
  • Page 29 Figure 1.3, The Configuration mode allows programming of the various features and options available on the SG-System IV. To enter the Configuration mode, press the [Enter] button. Choose user 0 and enter the Master Access Code using the buttons; the default Master Access Code is "CAFE".
  • Page 30 Allows the SG-System IV users and passwords to be erased or changed. Sixteen users with 4-digit passwords are available for use on the SG-System IV. User 0 is the Master user, and users 1 through F may be assigned to individual operators. The Master user will provide access to all menus, while the operators will have access to the SG-CPM4 settings as a view only (except passwords), other than to set the time and date.
  • Page 31 CHAPTER FOUR - PROGRAMMING/OPERATION Option 07: COM1 Baud Rate Default (9600) Determines the baud rate at which the SG-CPM4 will communicate to the automation software via serial port 1. Valid selections are: 1200, 2400, 4800, 9600, 19200, 38400, 57600. NOTE: For changes to this program option a reset of the unit is required before the new parameters are used. Option 08: COM1 Data Bits Default (8) Determines the number of data bits used to communicate to the Automation Software connected on serial port 1.
  • Page 32 CHAPTER FOUR - PROGRAMMING/OPERATION Option 0C: Serial Data Bits Default (8) Determines the number of data bits used to communicate to the serial printer connected on serial port 2. Choose 7 or 8 to indicate 7 or 8 data bits. NOTE: For changes to this program option a reset of the unit is required before the new parameters are used.
  • Page 33 Indicates the number of digits the receiver will send in the header to the automation output. This should be left as 5 unless the automation software does not support the SG-System IV output protocol. This will affect both System style message and Channel style messages.
  • Page 34 CHAPTER FOUR - PROGRAMMING/OPERATION Option 15: Printer Test Default (01) When this option is enabled, a test signal will be sent to all active printer(s) at 05:00 and 17:00 hrs. This option is set to "1" (on) by default. Printer message: 26 Nov 2003 16:41:25 - 26 Nov 2003-16:41:25-00/00-SG -01-000-0000--Printer Test Message Option 16: Mask PSU 1 Default (00) - off...
  • Page 35 CHAPTER FOUR - PROGRAMMING/OPERATION Option 1B: Mask DCB 2 Default (01) - on Some installations may not have the full configuration. This mask option is used to enable or disable the supervision of the left SG-DC/DC3 for shelf 2. To disable reporting of the trouble, turn the appropriate option ON. NOTE: DCB 2 is the SG-DC/DC3 installed in shelf 2.
  • Page 36 CHAPTER FOUR - PROGRAMMING/OPERATION Option 23: Mask UPS BAT 2 Default (01) - on UPS Battery trouble mask for shelf 2. If set, UPS Battery trouble conditions are not reported. OFF: Condition reported ON: Condition not reported (masked) For UL Listed products, the permitted setting is 00. Option 24: Mask SG TCP 1 Default (00) - off SG TCP trouble mask for shelf 1.
  • Page 37 CHAPTER FOUR - PROGRAMMING/OPERATION Option 29: Mask Parallel Printer 1 Default 00 - (off) SG Parallel Printer trouble mask for shelf 1. If set, SG Parallel Printer trouble conditions are not reported. OFF Condition reported ON Condition not reported (masked) For UL Listed products, the permitted setting is 00.
  • Page 38 CHAPTER FOUR - PROGRAMMING/OPERATION Examples 12 line cards on shelf 1 and 3 line cards on shelf 2 -Both SG-CPM4 would be programmed with 3C (shelf 1 – 12 line cards, Shelf 2 – 3 line cards) 6 line cards on shelf 1 and 9 line cards on shelf 2 -Both SG-CPM4 would be programmed with 96 (shelf 1 –...
  • Page 39 CHAPTER FOUR - PROGRAMMING/OPERATION the secondary shelf. It will continue to send to the serial connection without stop, or until the reset fallback command is generated from the console, in which case it will re-try the TCP/IP connection. Fifth Configuration: Automatic IP SG-Fallback (4) This mode is similar to Fall Back except that when the TCP/IP connection is restored the SG-CPM4 will automatically return to the TCP/IP Interface to send events.
  • Page 40 CHAPTER FOUR - PROGRAMMING/OPERATION Figure 1.5, Flow Diagram for Automation Fallback Mode (1) Power Up / Restart Manual Re-start Poll from Console TCP Port Active? Automation (Reset Fallback) Manual Re-start Serial 1 Port from Console Active? (Reset Fallback) Figure 1.6, Flow Diagram for Automation All Mode (2) Power Up / Restart Serial 1 Port...
  • Page 41 ALL (02). ALL is transmitting the printer message to all active ports. The first acknowledgement received will be used to process the next printer message. NOTE: Order of sequence is TCP, Parallel and finally Serial. Sur-Gard does NOT recommend changing the default setting unless using more than one printer.
  • Page 42 The SG-System IV will synchronize its time with the SG-System IV console application PC. However in some situations it may be desirable to automatically correct the time of the SG-System IV. The SG-System IV will update its time once an hour. Valid values are -590 to +590;...
  • Page 43 CHAPTER FOUR - PROGRAMMING/OPERATION Options 3E: RBUS Speed The system communication bus (RBUS) baud rate is programmable for two different settings 57600 and 520000. Each shelf of the SG-CPM4 can have its own baud rate programming. This is done to accommodate line cards that have different setting capabilities. Each SG-CPM4 has two RBUS connections, one for Shelf 1 and one for Shelf 2.
  • Page 44 Advanced Programming In this Chapter... SG-DRL4-2L System Options on page 51 SG-DRL4-2L Static Options on page 53 SG-DRL4-2L Dynamic Options on page 61...
  • Page 45 CHAPTER FIVE - ADVANCED PROGRAMMING Profiles Introduction The SG-DRL4-2L 'virtual receiver' will load unique 'profiles' in order to effectively communicate with control panels. A profile is a set of pre-programmed line card options unique for a particular DNIS number. The 'DNIS' will point to a particular profile, which will then be loaded into the line card before the first handshake is sent.
  • Page 46 Also, some formats require certain options, and this can be predefined as well. Profiles allow for a more customized system. Rather than having a line card (or a receiver itself) devoted to certain customers, the SG-System IV can handle any format at any time through the use of profiles.
  • Page 47 CHAPTER FIVE - ADVANCED PROGRAMMING Each portion may contain 0-100,00 entries with the total of all the entries not exceeding 10,000. The receiver will first check through the Caller ID section if a Caller ID number is received. If only a DNIS number is received, or Caller ID is received but the Caller ID was not found, it will check in the DNIS section.
  • Page 48 CHAPTER FIVE - ADVANCED PROGRAMMING Option 042: Line card Busy out Default (00) This option allows the line card to seize the phone line in case of checksum error after download or when its internal buffer is full after loss of communication with the CPM4.
  • Page 49 CHAPTER FIVE - ADVANCED PROGRAMMING SG-DRL4-2L Static Options : 00 - 2F SG-DRL4-2L Option 101/201: Line Card Number Default (01) The line card Number provides a virtual identification code for each line card. Hexadecimal numbers '01' to 'FE' can be programmed in Option 101/201 to identify line cards.
  • Page 50 Super Speed 3/8/1 Ademco Super Fast SIA FSK Level 1, 2 and 3 3/1 Partial Extended Pulse 4/8/1 Ademco Super Fast Silent Knight FSK0 4/2 Sur-Gard 4/8/1 with Checksum 4/2 with Checksum Silent Knight FSK1 Ademco Super Fast Sur-Gard Silent Knight FSK2...
  • Page 51 CHAPTER FIVE - ADVANCED PROGRAMMING SG-DRL4-2L Option 10C/20C: DTMF Cadence Default (00) This option will allow the outputted DTMF Cadence (on and off time) to be programmed in milliseconds. The DTMF Cadence option will only be used for outbound dialling when performing a 2-way audio and line test. This will not affect DTMF for communication format detection or for Contact ID generation (line test mode).
  • Page 52 CHAPTER FIVE - ADVANCED PROGRAMMING SG-DRL4-2L Option 111/211: Hook Flash Enable/Disable Default (00) The hook flash feature is used in conjunction with 2-way voice with phone systems that support the hook flash feature. When 2-way is initi- ated, the line card will provide a hook flash, and then dial the digits programmed in section 1A8/2A8-1AF/2AF and then hang up the line. The line card relies on the phone system to connect the alarm panel’s line to the number it dialed in section 1A8/2A8-1AF/2AF.
  • Page 53 0F = -42db to 0db 3F = -35db to 0db 5F = -29db to 0db NOTE: Do not change this option unless instructed to do so by Sur-Gard Technical Support. SG-DRL4-2L Option 11F/21F: Debug Default 01 The debug option controls the flow of debug messages to the debug port on the line card.
  • Page 54 CHAPTER FIVE - ADVANCED PROGRAMMING This option is a bitwise option, meaning more than one option may be turned on at once, although it is not recommended to turn all options on, as it will slow down and could affect the performance of the receiver. Bit value Task Description...
  • Page 55 CHAPTER FIVE - ADVANCED PROGRAMMING SG-DRL4-2L Option 127/227: Caller Source Process Default (05) This option determines how many digits of Caller ID or DNIS (dependent on Option 112/212) the receiver will process the number of digits in range from 01 to 10 hex. SG-DRL4-2L Option 12A/22A: Hook Flash Delay Default (00) This option will control the duration after dialling, before the receiver will go back on hook.
  • Page 56 This option is used when sending the update time and date command to the DMP panels. You will have to provide the Greenwich Mean Time (GMT) offset for the Sur-Gard receiver, starting at GMT and moving westerly across the Earth. For the time zones that do not fall under the 1 hour interval, the option should be left at the Greenwich Mean Time (24) setting.
  • Page 57 SG-DRL4-2L Options 130/230 - 13F/23F: 3/1 - 4/1 Digit 0-F The line card uses a unique Sur-Gard communication format to transmit data through the System to the central station computer. Event codes corresponding to alarm codes in 10 to 40 Baud formats and DTMF 4/1 to 4/3 formats are used in this unique format to enable the computer software to determine alarm types.
  • Page 58 CHAPTER FIVE - ADVANCED PROGRAMMING SG-DRL4-2L Options 140/240 - 14F/24F: 3/2 - 4/2 Digit 0-F Defaults: Option Value Code 40 - 48 The line card will use the first digit following the account code in 4/2, 3/1 extended or 3/2 formats to determine the computer event code. The event code will then be transmitted to the central station computer.
  • Page 59 SYSTEM TROUBLE CANCEL *Use only with Model SG-System IV CE.  SG-System IV CE is not UL Listed. Refer also to the Library Select Option 171/271. The English Printer Library is provided and can be selected by programming the event codes to the corresponding word.
  • Page 60 Setting Description Use individual event codes to computer. Use common event codes (space, 0-9, A-Z). When using common event codes, Sur-Gard 20, 30- recommends that either hexadecimal code '5A' (ASCII 'Z') or hexadecimal code '41' (ASCII 'A') be 39 &...
  • Page 61 CHAPTER FIVE - ADVANCED PROGRAMMING Example: 1234A1 becomes '1234 A 1' becomes [#1234|NBA1] Value Codes Values programmed in Options 130/230-15F/25F, 170/270 other than in this table will default to UAxx for Undecoded Alarm. Bit 3 - Convert BFSK format to SIA. The BFSK outputs will be converted to a SIA format.
  • Page 62 Least Sensitive DRL4-2L default Quietest NOTE: For more information, please contact Sur-Gard Technical Support. SG-DRL4-2L Option 174/274: Equivalent Line Number Default (00) The equivalent line number is used with the receiver number for sending signals to the central station software. This option may be used if...
  • Page 63 CHAPTER FIVE - ADVANCED PROGRAMMING SG-DRL4-2L Option 175/275: Receiver Number Default (01) The receiver number is used for sending signals to the central station software. Refer to the manuals for any central station automation soft- ware being used to determine if there are any special requirements for this number. Also, check the numbers used for any other receivers in the station to ensure that numbers are not duplicated.
  • Page 64 Certain old dialers may have difficulties in communicating with the line cards. The receiver provides a possible solution by programming this option. This option should be left as a default and should be changed only on the recommendation of a Sur-Gard technician. When pro- grammed as 00, the inter-digit time is determined by the Baud rate of the format being used;...
  • Page 65 NOTE: The Audio Time Option 104/204 or Hook Flash Option 111/211 must be enabled to activate the 2-Way Audio feature of the line card. NOTE: Option 17B/27B may be used with any 3-digit account code formats supported by the SG-System IV. For UL Listed products, the permitted setting is 00.
  • Page 66 CHAPTER FIVE - ADVANCED PROGRAMMING NOTE: The first digit of the Contact ID event code will also follow Option 17C/27C. For UL Listed products, the permitted setting is 00. SG-DRL4-2L Option 17D/27D: Audio Zone Code Default (00) Audio zone code is the range of zone codes that will activate audio. The first digit is the lowest code. The second digit indicates the highest zone that will activate audio.
  • Page 67 CHAPTER FIVE - ADVANCED PROGRAMMING Setting Description Automation Output 8X  (X=an Any outputted automation message will y of the have oo (line card slot number) changed to NLFssoo will become NLFs00c in all messages values cc (line card channel number) above) Where:...
  • Page 68 CHAPTER FIVE - ADVANCED PROGRAMMING Option 180 = 28 hex = 40 decimal * 100 ms = 4000 ms = 4 second delay NOTE: This option only applies to the following formats: Pulse, DTMF, SKFSK, Robofon. SG-DRL4-2L Options 181/281 through 188/288: Handshake Selection Defaults: 181/281 185/285...
  • Page 69 CHAPTER FIVE - ADVANCED PROGRAMMING Perform inter-handshake time, no tone/frequency sent. Single dual-tone handshake, DTMF buffering. Double dual-tone handshake, DTMF buffering. Single dual-tone handshake, Maximum of 16 Digits DTMF. 1400 Hz/100ms 100ms pause and 2300 Hz/ 100ms tone with a kiss off of 1400 Hz. Single Dual Tone, enable Fast DTMF receive mode.
  • Page 70 1.2 second..and so on Sur-Gard does not recommend programmed durations longer than 1.5 seconds, as it may not be tolerated by the alarm panel. For special applications, it may be necessary, but any durations higher than 8.1 seconds will not be accurate and may not match the duration pro- grammed.
  • Page 71 CHAPTER FIVE - ADVANCED PROGRAMMING SG-DRL43-2L Option 194/294: Account Digit Stripping Default (00) When Option 194/294 is set to 00 it is disabled. When Option 194/294 is set to 01, the leading digit of a 4-digit account code will be stripped if it is an F. Standard 4/2 format Output: 1RRLLLssssssAAAAsXssYZ Example 1:...
  • Page 72 CHAPTER FIVE - ADVANCED PROGRAMMING 6 digits: If two rounds match, decode the 6 digit pulse extended format in the form of: F1231F F1231F =>KO (last two digits must be 1F to 8F) F12301 F12301 =>KO (last two digits must be 01 to 06) F123B2 F123B2 =>KO (last two digits must be B0 to BF) -------...
  • Page 73 Default (00) This option is used to eliminate decoding conflicts with the 8 and 9 digit DTMF formats. The Sur-Gard DTMF 4/3 with checksum, Ademco 4/1 Express and FBI Super Fast without checksum formats are all 8-digit DTMF formats. The Ademco 4/2 Express and the FBI Super Fast formats are both 9-digit DTMF formats.
  • Page 74 FBI Superfast 4/3/1. Example: To decode Ademco 4/2 Express and Sur-Gard 4/3 with checksum set Option 199/299 to 11. To decode FBI Super Fast and Ademco 4/1 Express set Option 199/299 to 21.
  • Page 75 CHAPTER FIVE - ADVANCED PROGRAMMING If the Acron options is programmed as '01' the Acron Super Fast format will be sent to the automation as indicated below: 9RRLLLssssAAAACCCCCCCCC[DC4] Where 9 = protocol number RR = receiver number LLL = line number ssss = spaces AAAA = account code CCCC = channel 1-4...
  • Page 76 2-8-1,5-8-1,6-8-1 (9-digit channels) and 2-16-1,3-16-1,4-16-1,5-16-1,6-16-1 (17-digit channels). Refer also to the 11 & 12 digit DTMF Option 1A0/2A0 for configuring conflicting formats. When this option is programmed as 00, the SG-System IV will convert the outputs in the corresponding 2-2,3-2,4-2,5-2 format: automation: 1RRLLLssssAAAAAAsXssYY[DC4]...
  • Page 77 CHAPTER FIVE - ADVANCED PROGRAMMING s = spaces AAAA = account code T = zone type ZZ = zone number, in hex. E = event code if E = 0 and T = 0 : listen in. SG-DRL4-2L Option 1A2/2A2: Digit Replace Default (00) This option works with Option 177/277.
  • Page 78 CHAPTER FIVE - ADVANCED PROGRAMMING This option will dictate how the BFSK format will be outputted to the automation. At default (set to 00) the output will be as Radionics 6500. When set to 01, the output will be as a 3/1 extended format, and when set to 02 the output will be Ademco High Speed. The account code used in these examples is 055.
  • Page 79 CHAPTER FIVE - ADVANCED PROGRAMMING SG-DRL4-2L Option 1A6/2A6: ITI Adjust Default (00) When set to 01, the ITI account codes will be converted to 4 digits by stripping the last digit off. For example, a panel account of 23459 will become account 2345.
  • Page 80 CHAPTER FIVE - ADVANCED PROGRAMMING 3 second pause 3 second pause For example: to have the receiver transfer a 2-way audio call to Ext. 51386, with a 3 second pause between the transfer command and dial- ing, Options 1A8/2A8 to 1AF/2AF would be programmed as the following: A8 = B7 AC = 60 A9 = AD...
  • Page 81 SG-DRL4-2L Option 1B4/2B4: 4/3 DTMF format type Default (00) When disabled this option will allow the receiver to receive 4/3 DTMF formats as Sur-Gard 4/3. When enabled the receiver will be able to receive 4/3 DTMF as a 4/2/Checksum format.
  • Page 82 CHAPTER FIVE - ADVANCED PROGRAMMING If X is B (Opening) the signal will be:ACCT Y222 2222 2 If X is C (Closing) the signal will be: ACCT Y444 4444 4 Example: If the 4-2 opening event is:1234 B1 The translated Ademco High Speed is:1234 1222 2222 2 If the 4-2 closing event is:1234 CB The translated Ademco High Speed is:1234 B444 4444 4 The following table outlines all possible translation into Ademco High Speed for the transmission of the standard 4-2 opening and closing...
  • Page 83 CHAPTER FIVE - ADVANCED PROGRAMMING 4-2 Format Signal Automation Output Printer Output 1234 C9 101001 1234 9444 4444 4 01-001 1234 9444 4444 4 1234 CA 101001 1234 0444 4444 4 01-001 1234 0444 4444 4 1234 CB 101001 1234 B444 4444 4 01-001 1234 B444 4444 4 1234 CC 101001 1234 C444 4444 4...
  • Page 84 The default value is 00 for 2-digit user and 2-digit zone number. NOTE: Option 1BA/2BA affects DMP Serial 1 format not DMP Serial 3. SG-DRL4-2L Option 1BB/2BB: Sur-Gard DTMF 4/3 Format Output Default (00) Each digit of this option controls how the 4/3 format computer output string is formatted. The first digit allows for the user and group codes for openings and closings to be combined.
  • Page 85 The second digit of this option controls the user/zone number conversion. The Sur-Gard 4/3 DTMF format is made up of a 4-digit account code, a 1-digit event code, and a 2-digit hexadecimal zone code or user number. However, some central station software packages use a com- mon event code and require decimal user codes.
  • Page 86 SG-DRL4-IP Programming...
  • Page 87 CHAPTER SIX - SG-DRL34-IP PROGRAMMING SG-Systems Console v2.00 (or higher) software is required for programming and communication with SG-DRL4-IP Receiver Modules. Options: 00 - 47 Options 01 - 04: Receiver IP Address Defaults (C0), (A8), (00), (01) This represents: 192.168.000.001 This IP address identifies the SG-DRL4-IP on the IP network.
  • Page 88 CHAPTER SIX - SG-DRL34-IP PROGRAMMING Option 11: Line Card Number Length Default (0A) This option is used to determine how many digits from the line card number will be sent to the output. You also have the option of displaying the number in hex or decimal.
  • Page 89 CHAPTER SIX - SG-DRL34-IP PROGRAMMING Option 19: Transmitter Restoral Trouble Mask Default (00) This programmable mask enables or disables the reporting of the Transmitter restoral condition on the SG-DRL4-IP receiver. Setting the mask to 0 signifies the trouble will be reported; setting the mask to 1 signifies the trouble will not be reported. 00...
  • Page 90 CHAPTER SIX - SG-DRL34-IP PROGRAMMING Option 1D: Invalid Report Trouble Mask Default (00) This programmable mask enables or disables the reporting the invalid report condition. SG-DRL4-IP determines that the signal received is invalid, bad checksum, encryption key miss-match. Setting the mask to 0 signifies the trouble will be reported; setting the mask to 1 signifies the trouble will not be reported.
  • Page 91 CHAPTER SIX - SG-DRL34-IP PROGRAMMING Option 2B: Busy Out Default (00) The line card will stop acknowledging transmitter events under specific trouble conditions if Option 27 is programmed with the following: No time set from SG-CPM4, a code corruption checksum error, or an internal buffer is in full condition Line card is being downloaded No time set from SG-CPM4, a code corruption checksum error, line...
  • Page 92 CHAPTER SIX - SG-DRL34-IP PROGRAMMING Options 3A-3B Console Port Defaults (0B), (F8) This represents 3064 These options set the 2 byte Console Connection Port Number with high byte in section 3A and low byte in section 3B. If this option is changed, the console connected to the SG-DRL4-IP must be programmed with the new port number.
  • Page 93 The message will include the account number (up to 10 digits following Option 46) and the SIM number (21 digits). The automation software used with the receiver will need to support the (s) protocol via the Sur-Gard output format in order for this feature to work.
  • Page 94 Printer Words...
  • Page 95 DURESS FOIL BREAK* DURESS DAY TROUBLE RESERVED LOW BOTTLED GAS LEVEL * RESERVED HIGH TEMPERATURE* RESERVED LOW TEMPERATURE* RESERVED RESERVED BURGLARY LOSS OF AIR FLOW* NOTE: Use only with Model SG-System IV CE. SG-System IV CE is not UL Listed.
  • Page 96 BATTERY TEST FAILURE EXP. MODULE TAMPER GROUND FAULT EXP. MODULE AC LOSS BATTERY MISSING/DEAD EXP. MODULE SELF-TEST FAIL POWER SUPPLY OVERCURRENT LOSS SUPERVISORY RF ENGINEER RESET RESERVED NOTE: Use only with Model SG-System IV CE. SG-System IV CE is not UL Listed.
  • Page 97 EGRESS DENIED LOSS OF SUPERVISORY - RPM EGRESS GRANTED SENSOR TAMPER ACCESS RF TRANSMITTER. LOW BATTERY ACCESS SMOKE HI-SENSOR ACCESS SMOKE LOW-SENSOR ACCESS INTRUSION HI-SENSOR RESERVED NOTE: Use only with Model SG-System IV CE. SG-System IV CE is not UL Listed.
  • Page 98 FIRE POINT NOT TESTED RESERVED INTRUSION ZONE WALK TESTED DIALER DISABLED FIRE ZONE WALK TESTED RADIO TRANSMITTER DISABLED PANIC ZONE WALK TESTED REMOTE UPLOAD/DOWNLOAD DISABLED NOTE: Use only with Model SG-System IV CE. SG-System IV CE is not UL Listed.
  • Page 99 Telco Connector Pin Outs...
  • Page 100 APPENDIX B - TELCO CONNECTOR PIN OUTS All B channels are used for 2-way audio or backup telephone line for the SG-DRL4.  For the SG-DRL4-2L all B channels are the second phone line input for the line card.  Pins 25,50 - Not used Port Port...
  • Page 101 DEC-HEX-BIN Conversion Chart...
  • Page 102 APPENDIX C: DEC-HEX-BIN CONVERSION CHART Binary Binary 0000 0000 0001 1011 0000 0001 0001 1100 0000 0010 0001 1101 0000 0011 0001 1110 0000 0100 0001 1111 0000 0101 0010 0000 0000 0110 0010 0001 0000 0111 0010 0010 0000 1000 0010 0011 0000 1001 0010 0100...
  • Page 103 ASCII Character Chart...
  • Page 104 APPENDIX d: ASCII CHARACTER CHART Corresponding ASCII on printer (Options [70]/[170]/[270]) Hex Character Code Character Code Character Space...
  • Page 105 SG-DRL4-2L/SG-DRL4-IP Communication Formats...
  • Page 106 APPENDIX E: SG-DRL4-2L/SG-DRL4-IP COMMUNICATION FORMATS Name Handshake Data Baud Format Extended Kiss Off Acron * 1400/ DTMF 3/8, 4/8 1400/ 2300Hz 2300Hz Ademco Dual Tone DTMF 4/1(option), 4/2 1400Hz Express Ademco 1400Hz 1900 10bps 3/1,4/1(or 3/ 1400Hz Slow 2),4/2 Ademco 1400Hz 1900 10bps...
  • Page 107 APPENDIX E: SG-DRL4-2L/SG-DRL4-IP COMMUNICATION FORMATS Radionics 2300Hz 1800 40bps 3/1+parity 2300Hz 4/2+parity Radionics 2300Hz 1800 40bps 3/1+parity, 4/ 2300Hz 2+parity Radionics 1400Hz 42 Baud 1400Hz BFSK Radionics 2300Hz 42 Baud 2300Hz BFSK S.F. Ademco Dual Tone DTMF 4/8/1 1400Hz S.F. Ademco Dual Tone DTMF 4/8/1 + Check-...
  • Page 108 APPENDIX E: SG-DRL4-2L/SG-DRL4-IP COMMUNICATION FORMATS Sur-Gard 2300Hz DTMF 4/1,4/2,4/3 2300Hz Sur-Gard Dual Tone DTMF 4/1,4/2,4/3 1400Hz Sur-Gard 2300Hz DTMF 4/3+Checksum 2300Hz Sur-Gard Dual Tone DTMF 4/3+Checksum 1400Hz DMP Serial 1 DMP Baud DMP Serial 3 DMP Baud Varitech 2300Hz 4/1,4/2...
  • Page 109 APPENDIX E: SG-DRL4-2L/SG-DRL4-IP COMMUNICATION FORMATS Outel * 1600Hz 1600 10bps 1600Hz FSK 200 FSK 200 200bps baud * Stratel * 1800Hz DTMF DTMF 1000 Hz (3s) (2s) DTMF 4-2 1400Hz/ DTMF 4/2 + checksum 1400/ Checksum * 2300Hz 2300Hz Format Not UL Listed.
  • Page 110 Ports...
  • Page 111 The serial automation port is used to send automation signals to the automation computer using the Sur- Gard Automation protocol. Only the serial port requires RX, TX, and GRD. RJ45 Pin no Description in relation to SG-System IV DB9 Pin no Not connected...
  • Page 112 Events & Messages...
  • Page 113 APPENDIX G: ENENTS & MESSAGES DRL4-IP Events & Messages Message Computer Printer IP account table has been set by the console application 001001[#0000|NRB*IP.IP.IP.IP*] SG -01-001-0000-RB-Console Account Port Lead In IP account table has been requested by the console 001001[#0000|NRS*IP.IP.IP.IP*] SG -01-001-0000-RS-Console Account Port Lead Out application Transmitter has successful had encryption enabled 000001[#XXXXXXXXXX|NYZ0010]...
  • Page 114 APPENDIX G: ENENTS & MESSAGES Message Computer Printer Printer Communication Failure 001000[#0000|NYOssSS] SG -01-000-0000-NYOssSS-Printer: Inter-Comm Error LC Reset No Automation message SG -00-0FF-0000--LC RESET by CPM Account table is close to Full 001001[#0000|NJL*IP.IP.IP.IP*] SG -01-001-0000-JL-*Account table 75% full IP.IP.IP.IP* Network Fail 001001[#0000|NNT *IP.IP.IP.IP*] SG -01-001-0000-NR-Network Failure Network Restore...
  • Page 115 APPENDIX G: ENENTS & MESSAGES Message Computer Printer Phone line trouble channel 2. 001129[#0000|NLT0101] SG -01-129-0000--PHONE LINE 2 TROUBLE Phone line restore channel 2. 001129[#0000|NLR0101] SG -01-129-0000--PHONE LINE 2 RESTORAL DSP fault channel 1 001001[#0000|NYF0101] SG -01-001-0000--DSP FAULT DSP fault channel 2 001129[#0000|NYF0101] SG -01-129-0000--DSP FAULT Communication on-line timeout Channel 1...
  • Page 116 APPENDIX G: ENENTS & MESSAGES Message Computer Printer Fan Circuit Shelf 1 Restoral Fan 001000[#0000|NYZ0100] SG -01-000-0000-NYZ0100-Fan Circuit 1 Restored Fan Circuit Shelf 2 Failure Fan 001000[#0000|NYX0200] SG -01-000-0000-NYX0200-Fan Circuit 2 Failed Fan Circuit Shelf 2 Restoral Fan 001000[#0000|NYZ0200] SG -01-000-0000-NYZ0200-Fan Circuit 2 Restored TCP/IP Shelf 1 Printer Failure 001000[#0000|NVZ0100] SG -01-000-0000-NVZ0100-TCP/IP 1 Printer Failed...
  • Page 117 APPENDIX G: ENENTS & MESSAGES Message Computer Printer Shelf 1 UPS Low Battery 001000[#0000|NYT0102] SG -01-000-0000-NYT0102-UPS Battery 1 Low Shelf 1 PSC Failure 001000[#0000|NAT0002] SG-01-000-0000-NAT0002-PSC 1 Failed Shelf 1 PSC Restoral 001000[#0000|NAR0002] SG-01-000-0000-NAR0002-PSC 1 Restored Shelf 2 PSC Failure 001000[#0000|NAT0003] SG -01-000-0000-NAT0003-PSC 2 Failed Shelf 2 PSC Restoral 001000[#0000|NAR0003]...
  • Page 118 Glossary...
  • Page 119 Message Console A PC application program which can connect to the receiver and provide diagnostic/programming abilities to the user. For the SG-System IV, the console connects to the SG-CPM4 via TCP/IP. Visit the Tyco website (www.tyco.com) for the latest version.
  • Page 120 Example 1:Sur-Gard automation reports an alarm event using an event code of 'A', Restore as 'R', or Trouble as 'T'. Example 2: Sur-Gard automation reports using a SIA output for a burglary alarm using an event code of 'BA'.
  • Page 121 Each Ethernet device produced must be programmed with a dif- ferent MAC address in order to guarantee that each device will function correctly on the network. For the SG-System IV, the MAC address is stored in serial EEPROM on the SG-CPM4 board. It is only programmable during manufacturing.
  • Page 122 IP based line card. SG-DRL4-2L Dual POTS Line Digital Receiver Line Card. SG-MLRF3 The metal rack which is used to enclose all other modules within a single shelf of the SG-System IV receiver. SG-PSC3 Power Supply Controller. SG-PSU3 Power Supply Unit.
  • Page 123 IMPORTANT - READ CAREFULLY: 3. COPYRIGHT - All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any images, pho- DSC Software purchased with or without Products and Components is tographs, and text incorporated into the SOFTWARE PRODUCT), the copyrighted and is purchased under the following license terms: accompanying printed materials, and any copies of the SOFTWARE •...
  • Page 124 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. Incidence of Harm If this equipment SG-SYSTEM IV causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.