Sur-Gard System Five Operating Manual
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Sur-Gard System Five Operating Manual

Sg-system 5 v1.1
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SG-System 5 v1.1
Operating Manual
NOTE: This manual contains information regarding product use and function, in addition to manufacturer liability and
restrictions pertaining to it. The entire manual should be read carefully.

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Summary of Contents for Sur-Gard System Five

  • Page 1 SG-System 5 v1.1 Operating Manual NOTE: This manual contains information regarding product use and function, in addition to manufacturer liability and restrictions pertaining to it. The entire manual should be read carefully.

  • Page 2: Table Of Contents

    1.0 Table of Contents 1.0 Table of Contents 1.0 Table of Contents 2.0 Introduction 2.1 SG-System 5 overview 2.1.1 CPM redundancy 2.1.2 Diagrams 2.1.3 Description 2.1.4 Specifications 2.2 System features 2.2.1 SG-System 5 2.2.2 Visual Verification 2.3 Approvals 2.3.1 Industry approvals 2.3.2 UL864 programming requirements 2.3.3 Printers Serial printer...
  • Page 3 1.0 Table of Contents 4.3.3 SG-DRL-IP setup 4.3.3.1 Line card fan tray installation 4.3.3.2 Paddle card installation 4.3.3.3 EMMC memory 4.3.3.4 DDR3 memory 4.3.3.5 SD card 4.4 SG-DRL5-IP PAD – SG-DRL5-IP paddle card 4.5 SG-S5LFANTR - Line card fan tray 4.6 SG-DRL5/DRL5E/DRL5-2L - Line card 4.7 SG-DRL5-PAD - Paddle card 4.8 SG-DRL5-ADPT - Adapter card...
  • Page 4 1.0 Table of Contents 5.5.3.4 Standby mode 5.5.3.5 Manual mode 5.5.3.6 System trouble 5.5.3.6.1 No troubles 5.5.3.6.2 Troubles 5.5.3.6.3 Trouble screen 5.5.3.7 Line Card banner 5.5.3.7.1 Numbering 5.5.3.7.2 Icons 5.5.3.7.3 Status color SG-DRL5-IP SG-DRL5/DRL5E/DRL5-2L 5.5.3.8 IPs 5.5.3.8.1 Automation IP 5.5.3.8.2 Logging IP 5.5.3.8.3 Console IP 5.5.3.8.4 Printer IP 5.5.3.8.5 Visual IP...
  • Page 5 1.0 Table of Contents 6.2 SG-DLR5-IP Options 6.2.1 SG-DRL5-IP Options: [1XX] - System Hardware 6.2.2 SG-DRL5-IP Options: [2XX] - Signaling Options 6.2.3 SG-DRL5-IP Options: [3XX] - System Troubles 6.2.4 SG-DRL5-IP Options: [4XX] - System Options Option Values Format ID List 6.2.5 Profile Options 6.2.5.1 Dynamic Profile Options 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards...
  • Page 6 1.0 Table of Contents - 6 -...

  • Page 7: Introduction

    2.0 Introduction In this chapter... 2.1 SG-System 5 overview 2.1.1 CPM redundancy 2.1.2 Diagrams 2.1.3 Description 2.1.4 Specifications 2.2 System features 2.2.1 SG-System 5 2.2.2 Visual Verification 2.3 Approvals 2.3.1 Industry approvals 2.3.2 UL864 programming requirements 2.3.3 Printers 2.3.4 UL Manual mode 2.3.5 SG-System 5 power limited circuit separation...

  • Page 8: Sg-System 5 Overview

    2.0 Introduction 2.1 SG-System 5 overview The SG-System 5 is a multi-platform receiver intended for remote monitoring of commercial fire and burglary systems. The SG-System 5 can monitor up to 24 communication line cards (SG-DRL5-IP or SG-DRL5/DRL5E/DRL5-2L) to receive and process alarm data in up to 64 pre-programmed pro- files per line card.
  • Page 9 2.0 Introduction FIGURE 2-2: SG-System 5 front with door open FIGURE 2-3: SG-System 5 back NOTE: Employ only 26 AWG wires for the Telco connections. - 9 -...

  • Page 10: Description

    2.0 Introduction 2.1.3 Description The basic configuration consists of one 19-inch rack mounted chassis comprising the following: SG-MLRF5 - Metal rack of the SG-System 5 with SG-MP5 SG-PSU5-600 - 600W power supply unit provides power to all system modules SG-PSU5-250 - 250W power supply unit provides power to all system modules SG-CPM5 - Central processing module controls all communication to and from receiver modules and printers SG-UIB5 - Touch screen user interface SG-DRL5-IP - Internet protocol line card...

  • Page 11: Visual Verification

    2.0 Introduction Line card capacity starting at 4,094 IP accounts, upgradable to 61,440 via licenses Standard line card capacity of 512 visual verification, 512 supervised IP accounts, and 3070 unsupervised Upgradeable memory to handle extensive future IP account capacity Network trouble detection is displayed on LCD/printer and automation software Data network polling environment for replacement of an existing DVACS network using a TL-300.

  • Page 12: Ul864 Programming Requirements

    2.0 Introduction For ULC Installations the equipment must be installed in accordance with the requirements of ULC-S561 and ULC-S301 Standards and the authority having jurisdiction. SG-System 5 with SG-DRL5/DRL5E/DRL5-2L PSTN line cards is ULC listed for passive communication channel security levels P1-P3 when used in conjunction with compatible alarm systems using Industry Open SIA standard communication formats Contact ID or SIA.

  • Page 13: Printers

    2.0 Introduction 2.3.3 Printers Serial printer For UL and ULC Listed applications, the following UL/ULC Listed printer can be used with the SG-System 5: Seiko DPU-414 TCP/IP printer For UL Listed applications, the UL Listed SG-System 5 Console software can be used with the SG-System 5. NOTE: For ULC Listed applications, the Console Printer application is considered supplemental and is only allowed to be used in con- junction with a compatible ULC Listed printer.
  • Page 14 2.0 Introduction NOTE: The power cord must be routed ¼ inch away from all other cables coming from or which are part of the SG-System 5. - 14 -...

  • Page 15: Receiver Setup And Operation

    3.0 Receiver Setup and Operation In this chapter... 3.1 SG-System 5 quick install guide 3.1.1 Receiver installation 3.1.2 SG-CPM5 LEDs...

  • Page 16: Sg-System 5 Quick Install Guide

    3.0 Receiver Setup and Operation 3.1 SG-System 5 quick install guide FIGURE 3-1: SG-System 5 connections (back) Line card phone line connections Secondary SG-CPM5 I/O terminal connections Secondary SG-CPM5 display connection Line card USB connections Line card Ethernet connections Primary SG-CPM5 display connection Primary SG-PSU5 AC power connection Primary SG-CPM5 I/O terminal connections Primary SG-CPM5 automation and printer port...
  • Page 17 3.0 Receiver Setup and Operation FIGURE 3-2: SG-System 5 front with door open Line cards Warning label Primary display power connection Secondary display power connection PSTN line card Line card extraction plate FIGURE 3-3: SG-System 5 warning label WARNING: To reduce the risk of electric shock, the product is provided with a grounding type power supply IEC receptacle. Connect product using an appropriate IEC cable to a grounded receptacle.

  • Page 18: Receiver Installation

    Maintain 6.5 mm (1/4 inch) separation between power limited and non-power limited circuits. All outputs are supervised. 3.1.1 Receiver installation Sur-Gard recommends testing the receiver before actual installation. Becoming familiar with the connections and setup of the unit on the workbench sim- plifies the final installation. The following items are required:...
  • Page 19 3.0 Receiver Setup and Operation FIGURE 3-5: Securing SG-MLRF5 to rack Rail Screw Rail Screw 6. Install optional secondary LCD: a. Unscrew the four nuts holding the cover plate. b. Push the blank plate from the front to remove it. c.

  • Page 20: Sg-Cpm5 Leds

    3.0 Receiver Setup and Operation 3.1.2 SG-CPM5 LEDs ON = Console connected 1. Console Connected (Green) OFF = Console disconnected ON = Troubles present 2. Trouble Status (Yellow) OFF = No troubles present Blue = 1Gb/s Network Status Green = 100Mb/s (around the home button) Orange = 10Mb/s Red = network absent...

  • Page 21: Hardware Descriptions And Specifications

    4.0 Hardware Descriptions and Specifications In this chapter... 4.1 SG-MLRF5 4.1.1 SG-MP5 midplane 4.1.2 SG-S5CFANTR – SG-CPM5 fan tray 4.1.3 SG-MLRF5-RM – Mounting rails 4.2 SG-CPM5 - Central processing module 4.2.1 SG-CPM5 I/O terminal pin-outs 4.2.2 SG-CPM5 Setup 4.2.3 SG-CPM5BATT - RTC battery 4.2.4 SG-S5SERCAB - Y-cable 4.2.5 SG-CPM5 fan tray replacement 4.2.6 UPS setup...

  • Page 22: Sg-Mlrf5

    4.0 Hardware Descriptions and Specifications 4.1 SG-MLRF5 The SG-MLRF5 houses the components of the SG-System 5 and is secured into a 19-inch rack by the SG-MLRF5-RM rails. The SG-MLRF5 ships with the mid-plane, two CPM fans and one LCD pre-installed. FIGURE 4-1: SG-MLRF5 rack 4.1.1 SG-MP5 midplane The SG-MP5 interconnects system modules.

  • Page 23: Sg-Mlrf5-Rm - Mounting Rails

    4.0 Hardware Descriptions and Specifications 4.1.3 SG-MLRF5-RM – Mounting rails The SG-MLRF5-RM are used to hold the MLRF5 in place in the 19-inch rack. The mounting rails are installed in the rack before the SG-MLRF5 to allow it to slide in place. The rails must be mounted on the front and back of the 19-inch rack. This product does not support racks that only have front supports.

  • Page 24: Sg-Cpm5 I/O Terminal Pin-Outs

    4.0 Hardware Descriptions and Specifications 4.2.1 SG-CPM5 I/O terminal pin-outs Input 1 UPS AC Failure: UPS AC normally closed output opens on failure. Common (ground) Input 2 UPS DC Failure: UPS battery normally closed output opens on failure. Input 3 Remote ACK: When the SG-CPM5 is in manual mode, pressing the ack button (front panel) or connecting this input to ground (typically using a button) acknowledges the first event on the LCD.

  • Page 25: Network Status Output - Pin

    4.0 Hardware Descriptions and Specifications 4.2.1.6 Network Status Output – Pin 11 Network Status output – This output is activated when there is a network absent condition. Once the network connection is restored, this output deac- tivates. This output is used to monitor the network status when the receiver is in a remote location. 4.2.2 SG-CPM5 Setup 4.2.2.1 Connecting the SG-CPM5 Fan Cable To connect the CPM's fan cable, partially slide the SG-CPM5 into the SG-MLRF5 and connect the cable to the SG-CPM5 board with the connector...

  • Page 26: Ddr3 Memory

    4.0 Hardware Descriptions and Specifications 5. Place the new EMMC module on the board. 6. Fasten the two EMMC screws. 7. Install the SG-CPM5 back into the SG-MLRF5. 4.2.2.5 DDR3 Memory The SG-CPM5 incorporates replaceable/upgradable DDR3 required for normal operation. To replace the DDR3 Memory, follow these steps: 1.

  • Page 27: Sg-S5Sercab - Y-Cable

    4.0 Hardware Descriptions and Specifications 4.2.4 SG-S5SERCAB - Y-cable The Y connector is used to branch out the RJ-45 printer/automation port on the SG-CPM5 to two serial connections: 1. Serial port 1 is for the automation. 2. Serial port 2 is for the printer. Serial Pin OUTS: From Connector Pin# Connector Pin#...

  • Page 28: Maximum Connected Cable Length

    4.0 Hardware Descriptions and Specifications DB-9 pin OUTS: Pin# Pin function Data carrier detect Receive data Transmit data Data terminal ready Signal ground Data set ready Request to send Clear to send Ring indicator FIGURE 4-7: RJ-45 Pin 1 location PIN 1 4.2.4.1 Maximum connected cable length The maximum cable length from the SG-SYSTEM 5 to another device (e.g., hub, UPS) is 3ft (0.9144 meters).

  • Page 29: Ups Setup

    4.0 Hardware Descriptions and Specifications 4.2.6 UPS setup FIGURE 4-8: SG-System 5 UPS supervision connection diagram Input 2 Input 1 IEC Power Connector AC Out UPS LOW BAT Normally Closed Common UPS AC TROUBLE Normally Closed EGND AC In FIGURE 4-9: I/O Terminal UPS connections Input 1 UPS AC Failure: toggles from ground to open on failure.

  • Page 30: Sg-Drl5-Ip - Ip Line Card

    4.0 Hardware Descriptions and Specifications 4.3 SG-DRL5-IP - IP line card The SG-System 5 supports a maximum of 24 line cards. The SG-DRL5-IP cards function as a LAN or WAN server to remote transmitters. The SG- DRL5-IP line card receives alarm events from the transmitter, decoding them before forwarding the signals to the SG-CPM5 for subsequent output to the printer and automation outputs.

  • Page 31: Sg-Drl5-Ip Configurations

    4.0 Hardware Descriptions and Specifications 4.3.1 SG-DRL5-IP configurations The following product ordering codes are available for the different configurations of the line card model SG-DRL5-IP: Standard Build SG-DRL5-IP STD 512 Visual Verification accounts (SD card required) 512 supervised accounts 3072 unsupervised accounts Total accounts on each table 4096 1 table - With a valid license, 2 additional tables can be unlocked with the same table properties as table 1.

  • Page 32: Network Fault

    4.0 Hardware Descriptions and Specifications Flashes/Color Error 5/Yellow Checksum failed when downloading flash ROM files. 2/Green SD Card is 90% full SD Card ID Mismatch - Mismatch occurs when an SD card is not formatted using the console or the SD card is inserted into the 5/Green wrong DRL5-IP.

  • Page 33: Profiles

    4.0 Hardware Descriptions and Specifications 4.3.2.6 Profiles IP channel profiles are sets of customized options designed to improve efficiency when communicating with alarm control panels over IP. This is achieved by tailoring the programming of the receiver to a customer's unique parameters. Up to 64 separate profiles can be created for each SG-DRL5- IP, effectively enabling a single line card to have the capability of 64 traditional line cards.

  • Page 34: Paddle Card Installation

    4.0 Hardware Descriptions and Specifications 4.3.3.2 Paddle card installation To replace the SG-DRL5-IP paddle cards, follow these steps: NOTE: If a paddle card is not already installed, please skip steps 1-3. 1. Remove the network cable. 2. Unfasten the thumb screw. 3.

  • Page 35: Ddr3 Memory

    4.0 Hardware Descriptions and Specifications 4.3.3.4 DDR3 memory The SG-DRL5-IP incorporates replaceable/upgradable DDR3 memory required for normal operation. To replace the DDR3 Memory, follow these steps: 1. Unfasten the SG-DRL5-IP thumb screw. 2. Pull out the SG-DRL5-IP using the pull tab and remove from the SG-MLRF5 completely. 3.

  • Page 36: Sg-Drl5-Ip Pad - Sg-Drl5-Ip Paddle Card

    4.0 Hardware Descriptions and Specifications 4.4 SG-DRL5-IP PAD – SG-DRL5-IP paddle card Each paddle card connects to a line card and provides a connection for an Ethernet cable. USB port (for future use) USB OTG (for future use) Ethernet port Thumb screw 4.5 SG-S5LFANTR - Line card fan tray The line card fan tray is required to install the SG-DRL5-IP.

  • Page 37: Sg-Drl5/Drl5E/Drl5-2L - Line Card

    4.0 Hardware Descriptions and Specifications 4.6 SG-DRL5/DRL5E/DRL5-2L - Line card The SG-System 5 supports a maximum of 24 line cards. The SG-DRL5 PSTN cards function as a Telco interface to remote transmitters. The line card receives alarm events from the transmitter, decoding them before forwarding the signals to the SG-CPM5 for subsequent output to the printer and auto- mation outputs.

  • Page 38: Sg-Drl5-Adpt - Adapter Card

    4.0 Hardware Descriptions and Specifications Serial debug pin out RJ45 Pin # DB9 DRL Port Pin # Description NO CONNECTION NO CONNECTION COMMON/GROUND NO CONNECTION NO CONNECTION NO CONNECTION FIGURE 4-14: Serial debug pin out 4.8 SG-DRL5-ADPT - Adapter card The SG-DRL5-ADPT adapter card provides the connections to the SG-System 5 for power and internal communications on the SG-DRL5X.

  • Page 39: Sg-Drl4-2L Upgrade To System

    4.0 Hardware Descriptions and Specifications 4.9 SG-DRL4-2L upgrade to System 5 Customers with SG-DRL4-2L line cards can upgrade their existing cards to SG-DRL5-2L line cards by purchasing the SG-DRL5-ADPT and per- forming a firmware update of the line card. There are two methods to upgrade the line cards. Method 1 If the cards are installed in the SG-System IV, they can be updated using the SG-Systems Console firmware update.

  • Page 40: Installing Sg-Drl5 Pstn Cards In A Sg-System

    4.0 Hardware Descriptions and Specifications 4.10 Installing SG-DRL5 PSTN cards in a SG-System 5 You can install PSTN line cards in groups of six. IP line cards and PSTN line cards cannot be grouped together. To facilitate card insertion and removal, you must install an additional bracket with the PSTN card slots.

  • Page 41: Sg-Psu5 250W And 600W Power Supply

    4.0 Hardware Descriptions and Specifications SG-System 5 PSTN loading capacity of hunt groups Number of lines in hunt group System loading at the supervising station Number of initiating circuits 5000 10000 20000 20000 Number of DACTs 1500 3000 3000 With DACR lines processed serially Number of initiating circuits 3000 5000...

  • Page 42: Sg-Psu5-600/Sg-Psu5-250 Installation

    4.0 Hardware Descriptions and Specifications FIGURE 4-22: Power supply unit rack connection SG-System 5 Rack Power Connection Electrical specifications 600W: Input voltage range: 100 - 240VAC Frequency: 50/60Hz Input current: 8A maximum (RMS) @ 100VAC Wattage: 600W Electrical specifications 250W: Input voltage range: 100 - 240VAC Frequency: 50/60Hz Input current: 3.5A maximum (RMS) @ 100VAC...

  • Page 43: Sg-Uib5 Lcd Replacement

    4.0 Hardware Descriptions and Specifications FIGURE 4-23: SG-UIB5 LCD module 4.12.1 SG-UIB5 LCD replacement To replace the SG-UIB5, follow these steps: NOTE: If an LCD is not installed but has a blank plate, these steps are completed in the initial setup above. 1.

  • Page 44: Sg-Sys5Mem4 - Expandable Emmc

    4.0 Hardware Descriptions and Specifications FIGURE 4-24: SG-UIB5 installation Ground Strap LCD Plate Warning Label LCD Power Cables (Black) Insert with tab facing up LCD Cable Tension Relief Display Cable LCD Power Connector (White) 4.13 SG-SYS5MEM4 - Expandable EMMC The expandable EMMC stores the account table and non-volatile event storage on the SG-DRL5-IP. On the CPM5 the expandable EMMC is used to store the AHS Table and is only required if this function will be used with the receiver.

  • Page 45: Ddr3 Ram

    FIGURE 4-26: DDR3 RAM 4.15 SD card The SD is required for the SG-DRL5-IP to work with visual verification. Recommend 4GB, class 4, with a maximum size of 32GB. Sur-Gard rec- comends using UHS (Ultra High Speedcards) for best performance NOTE: The SD card is not shipped with the product.

  • Page 46: Operation

    5.0 Operation In this chapter... 5.1 Basic operation 5.1.1 Connectivity 5.1.2 SG-System 5 Console software 5.2 Printer 5.2.1 Introduction 5.2.2 TCP/IP 5.2.3 Serial 5.3 AHS table management 5.4 Automation 5.4.1 Automation input/output 5.4.2 Automation compatibility 5.4.3 Automation protocols 5.4.4 Acknowledgment of the signal 5.4.5 COM responses 5.4.6 Automation absent 5.4.7 SIA internal status output...

  • Page 47: Basic Operation

    5.0 Operation 5.1 Basic operation 5.1.1 Connectivity Each SG-CPM5 has one static IP address and a number of associated ports. The configuration management, done from the SG-System 5 Console soft- ware, is located on port 1024. The SG-System 5 Console software is provided for Microsoft Windows operating system (refer to the console doc- umentation for compatibility listing), which provides a graphical style menu for configuration.

  • Page 48: Nack From The Receiver

    5.0 Operation 5.1.2.1.8 NACK from the receiver If the console software receives a NACK while sending any command from the receiver, it re-sends the command up to four times. After the fourth attempt, the console software generates an error in the command log to indicate that the command failed. If at any time in the sequence the system receives an ACK to the message, the system accepts this and clears any counters for the previous failed attempts.

  • Page 49: Serial

    5.0 Operation 5.2.3 Serial The serial port is located on the back of the SG-CPM5 via a RJ-45 port. An optional Y-cable connects to this port to allow a serial cable to be con- nected. If a printer is to be connected, then a straight-through serial female-female cable should be used. Straight through cable Pin # Connects to Pin # <-------->...

  • Page 50: Automation

    5.4.1 Automation input/output Traditional automation communication is provided via port 1025 (default) on the Ethernet connection and/or the serial port. This port is a Sur-Gard stand- ard output and provides Sur-Gard standard automation output. Each CPM can be expanded to 4 SG-TCP automation port connections through SG- CPM5-AUTO license.

  • Page 51: Sia Internal Status Output

    5.4.8 Line card addressing Line card status is reported via physical addressing. Slot number is assigned automatically to each line card. All device status information is in Sur-Gard format. The reporting of status on this port, automation output and printer relates to physical addressing.

  • Page 52: Calibration

    5.0 Operation 5.5.2 Calibration When the CPM5 is first powered up, there may be a calibration required. Calibration can also be initiated from the console or by holding the home but- ton for 10 seconds. To calibrate the LCD, press the five crosses that appear on the screen. After calibrating the screen, a confirmation message appears.

  • Page 53: Home Screen

    5.0 Operation 5.5.3 Home screen The Home screen displays the overall state of the SG-CPM5 and line cards including: 1. Menu button 2. Active user 3. Title with the unit IP 4. Time and date 5. IP addresses of computers connected to the SG-CPM5 6.

  • Page 54: Sg-All

    5.0 Operation 5.5.3.3.3 SG-ALL The Status banner displays SG-ALL when Option [401] is set to ALL Mode where the signals are outputted to TCP and SERIAL. 5.5.3.4 Standby mode When the SG-CPM5 is not active, it is in Standby mode. In this mode, the Status banner displays "Standby" and the color of the banner is blue. 5.5.3.5 Manual mode The SG-CPM5 is in Manual mode when not sending signals to automation software and when not the standby SG-CPM5.

  • Page 55: Trouble Screen

    5.0 Operation 5.5.3.6.3 Trouble screen The Trouble Status screen displays the current list of SG-CPM5 troubles, including problems with the power supplies, batteries, fans, printers, etc. To navigate to the Trouble Status screen, either click on the Trouble banner or click the menu and then Trouble Status. Scroll arrows provide access to the next or previous page of troubles.

  • Page 56: Sg-Drl5/Drl5E/Drl5-2L

    5.0 Operation Blue OK and 1GB/s network Green OK and 100Mb/s network Orange OK and 10Mb/s network Network Fault No status received or no communication from the line card. Unless the line card status changes, this indicator disappears within one Grey minute.

  • Page 57: Printer Ip

    5.0 Operation 5.5.3.8.4 Printer IP This displays the IP address of the SG-System 5 Console Server or third party printer software installed on the Printer port of the SG-CPM5. The printer port of the SG-CPM5 is 1027. 5.5.3.8.5 Visual IP This displays the IP address of the SG-System 5 Console Server or third party visual verification software installed on the visual verification port of the SG-CPM5.

  • Page 58: Logging In

    5.0 Operation 5.5.4 Logging In 5.5.4.1 Login/Options This screen provides access to username and password entry. 5.5.4.2 Username The text box on the left is for the username. The username must be 1-8 characters long and can contain A-Z, a-z, 0-9 and space. The username cannot be only a space.

  • Page 59: Valid Username And Password

    5.0 Operation 5.5.4.6 Valid username and password When a valid user name and password are used, pressing the submit button displays the Main Menu. 5.5.4.7 Invalid username and password If the username and the password are invalid, pressing the submit button displays an error message. If an invalid username and password combination is entered six times, the system returns to the Home screen.

  • Page 60: Hardware Diagnostics

    5.0 Operation 5.5.5 Hardware Diagnostics The Hardware Diagnostics screen enables the user to view the current fan speeds, temperatures and power consumption of the receiver. 5.5.5.1 Fan Speed tab The Fan Speed screen displays the current fan speed of the receiver. The color of each of the up to six gauges changes from green to yellow to red as fan speed increases.

  • Page 61: Power Consumption Screen

    5.0 Operation 5.5.5.3 Power Consumption screen The Power Consumption screen displays the power used by the system in real time as well as the maximum total allowed. The usage bar provides a graphical indication of power consumption and changes color from green to yellow to red as the maximum is reached. At that point, a PSU5 trouble is output to printer/automation.

  • Page 62: Cpm Options

    5.0 Operation 5.5.7.1 CPM Options This section provides access to View Options, Change Options, and Cold Boot CPM. 5.5.7.2 View Options The View Options screen displays a list of system information. Use the scroll bar on the right to view all options. - 62 -...

  • Page 63: Change Sg-Cpm5 Options

    5.0 Operation 5.5.7.3 Change SG-CPM5 options This screen is used to change SG-CPM5 options. Use the scroll bar on the right to access all SG-CPM5 options. Click on an option to change it. The current value and the appropriate keyboards are displayed. To save a change, press the Save button.

  • Page 64: Numeric Keyboard Options

    5.0 Operation 5.5.7.5 Numeric Keyboard options A reduced keyboard is provided for options that require only numbers and/or hex characters. Users can enter a value from 0-9, and A-F. To save changes, press the Save button. To cancel and go back to the Change Options screen, click either Back or Cancel. 5.5.7.6 Selectable options Options with limited input choices are provided with the appropriate options to select from.

  • Page 65: Cold Boot Sg-Cpm5

    5.0 Operation 5.5.7.7 Cold Boot SG-CPM5 This changes the options back to default and will require a reset. When Cold Boot CPM is selected, the following prompt is displayed: “This will restore CPM options to default. Restore now?” To restore the SG-CPM5 options to default press the YES button. The CPM5 reboots. To cancel, press the NO button. 5.5.7.8 Set Date Time This screen is used to change the system date and time.

  • Page 66: System Info

    5.0 Operation 5.5.7.9 System Info This screen displays information for the SG-CPM5. Use the scroll bar on the right to view all data. Press Back to go back to the previous screen. 5.5.7.10 Brightness/Tone The Brightness/Tone screen is used to adjust the brightness of the LCD and the tone frequency of the buzzer. Changes only take effect when the slider is released.

  • Page 67: Reset Sg-Cpm5

    5.0 Operation 5.5.7.11 Reset SG-CPM5 This option resets the SG-CPM5. The following prompt is displayed: “This will reset the CPM. Reset now?” Select YES to reset the SG-CPM5 or NO to cancel. 5.5.7.12 SG-CPM5 decommission This option performs a decommission of the CPM. The following prompt is displayed: "Warning, some of the option changes require a decommission! Do you wish to do it now?".

  • Page 68: More Options

    5.0 Operation 5.5.7.13 More options This screen is an extension of the Main menu and displays selections for Debug Mode and Visual Display Test. 5.5.7.14 Debug Mode This screen displays the automation output from the receiver on either the TCP port of 1025 or the serial automation port and should only be used for troubleshooting purposes.

  • Page 69: Visual Display Test

    5.0 Operation 5.5.7.15 Visual Display Test Use this screen to perform a visual display test. The following prompt is displayed: “This will perform a Visual Display Test. Begin the test now?” Press YES to start the test. Press NO to cancel. When the test is performed, the screen changes to white, the LEDs of all the line cards and the SG-CPM5 turn on, and the buzzer activates.
  • Page 70 5.0 Operation In this screen the passwords are not visible and appear as ********** NOTE: For details on the Date & Time or the System Information, "5.5.7.8" and "5.5.7.9". - 70 -...

  • Page 71: Options

    6.0 Options In this chapter... 6.1 SG-CPM5 options 6.1.1 SG-CPM5 options: [0XX] - IP options 6.1.2 SG-CPM5 Options: [1XX] - User Name/Password Options 6.1.3 SG-CPM5 Options: [2XX] - System Options 6.1.4 SG-CPM5 Options: [3XX] - LCD Options 6.1.5 SG-CPM5 Options: [4XX] - Automation Options 6.1.6 SG-CPM5 Options: [5XX] - Printer Options 6.1.7 SG-CPM5 Options: [6XX] and [7XX] - Troubles 6.2 SG-DLR5-IP Options...

  • Page 72: Sg-Cpm5 Options

    6.0 Options 6.1 SG-CPM5 options 6.1.1 SG-CPM5 options: [0XX] - IP options These sections contain options related to IP addresses. Option [001]: IP Address Default (0.0.0.0) - DHCP This section is the IP address of the SG-CPM5. The IP Address is entered as a dotted decimal number. Example: 192.168.002.045. Each segment of the IP address has a valid range from 000 to 255.

  • Page 73: Sg-Cpm5 Options: [2Xx] - System Options

    6.0 Options 6.1.3 SG-CPM5 Options: [2XX] - System Options Option [201]: Number of Line Cards Default (24 line cards) This option is used to set the number of line cards polled by the CPM. This value is a bit mask representing the line card slots that are monitored for line cards.

  • Page 74: Sg-Cpm5 Options: [3Xx] - Lcd Options

    This option controls the brightness of the LCD touchscreen. Valid entries are from 1 to 99, where 1 is the least bright and 99 is the brightest. In order to avoid selecting a value that cannot be seen, Sur-Gard recommends using the Brightness/Tone menu.
  • Page 75 6.0 Options Valid Setting for Option 401 Upper Nibble Lower Nibble Function Loop Mode Fallback Mode All Mode IP Fallback Mode Automatic IP Fallback Mode Loop Mode - Split Report Fallback - Split Report Invalid Selection – mode will be placed back to Default (04) Invalid Selection –...
  • Page 76 6.0 Options FIGURE 6-3: Flow diagram for Fallback Mode (1) - 76 -...
  • Page 77 6.0 Options FIGURE 6-4: Flow diagram for All Mode (2) - 77 -...
  • Page 78 6.0 Options FIGURE 6-5: Flow diagram for IP Fallback Mode (3) - 78 -...
  • Page 79 6.0 Options FIGURE 6-6: Flow diagram for Auto IP Fallback (4) Option [402]: COM1 (Automation) Baud Rate Default (9600) Determines the baud rate at which the SG-CPM5 communicates to the automation software via serial automation port. Valid selections are: 1200, 2400, 4800, 9600, 19200, 38400, or 57600.
  • Page 80 6.0 Options Option [409]: Output RRLLL Digits Default (5) Indicates the number of digits the SG-CPM5 sends in the header to the automation output. This should be left as 5 unless the automation software does not support MLR2000 or System III output protocol. This affects both internal SG-CPM5 and DRL5-IP messages. The valid range is from 03 to 09, for example: 03 is RRL 09 is RRLLLLLLL...
  • Page 81 6.0 Options trouble status on the SG-System 5 is not affected. The receiver console time update function must be disabled when using this feature to ensure that the SG-CPM5 remains synchronized with the automation PC. Printer message: "Time&Date Update Fail" Automation message: 0RRLLL[#0000¦NRU0000] Option [415]: SG-TCP Automation Port # 1 Default (1025)

  • Page 82: Sg-Cpm5 Options: [5Xx] - Printer Options

    Setting the Printer Mode to LOOP operates similar to the Automation mode LOOP, whereas it outputs to TCP/IP. If TCP/IP fails, it outputs to Serial. If Serial fails, it outputs to TCP/IP, etc. NOTE: Order of sequence is TCP then serial. Sur-Gard does NOT recommend changing the default setting unless using more than one printer.

  • Page 83: Sg-Cpm5 Options: [6Xx] And [7Xx] - Troubles

    6.0 Options Option [510]: Date Format Default (International) Selects the format used to represent date for printer output. Format [1] represents US format: MM/DD/YY. Format [0] represents International format: DD/MM/YY. Option [511]: Printer Test Default (Enabled) When this option is enabled, a test signal is sent to all active printer(s) at 05:00 and 17:00 hrs. This option is set to Enabled by default. Printer message: 26 Nov 2012 16:41:25 - 26 Nov 2012-16:41:25-00/00-SG -01-000-0000--Printer Test Message 6.1.7 SG-CPM5 Options: [6XX] and [7XX] - Troubles...
  • Page 84 6.0 Options Option [609]: UPS AC 1 Trouble Default (Disabled) This option is used to enable or disable UPS AC 1 input supervision. If this option is set to ‘Disabled’, the trouble condition is not reported. NOTE: Must be enabled for UL installations. Option [610]: UPS AC 2 Trouble Default (Disabled) This option is used to enable or disable UPS AC 2 input supervision.
  • Page 85 6.0 Options Option [623]: SG-TCP Automation Pri – 3 Trouble Default (Disabled) This option is used to enable or disable the supervision for the SG-TCP Automation Port #3 for the Primary CPM5. If this option is set to ‘Disabled’, the trouble condition is not reported. Option [624]: SG-TCP Automation Pri –...

  • Page 86: Sg-Dlr5-Ip Options

    6.0 Options Option [711]: SG-TCP Automation Pri - Logging Trouble Default (Disabled) This option is used to enable or disable the supervision for the SG-TCP Logging Port for the Primary CPM5. To monitor or report the trouble, change this option to Enabled. Option [712]: SG-TCP Automation Sec - Logging Trouble Default (Disabled) This option is used to enable or disable the supervision for the SG-TCP Logging Port for the Secondary CPM5.
  • Page 87 6.0 Options Option [114]: Line Card Number - Channel 3 Default (03) The line card number provides a virtual identification code for each SG-DRL5-IP module. Hexadecimal numbers “01” to “FE” can be programmed to identify line cards. For example, in the automation/printer messages below, the line card numbers are in bold. 001001[#0000|NMIss00] SG -01-001-0000-NMIss00- Firmware Update Initiated Option [115]: Line Card Number Length...

  • Page 88: Sg-Drl5-Ip Options: [2Xx] - Signaling Options

    6.0 Options Number of Flashes Reason 4 flashes Computer buffer full 5 flashes Checksum failed Option [124]: SD Card Full Default [00] - Disabled This option is used to over-write old visual verification files on an SD card once it becomes full, rather than manually re-formating or replacing the card. When disabled (00), the oldest visual verification files on the SD card are overwritten by new ones.

  • Page 89: Sg-Drl5-Ip Options: [3Xx] - System Troubles

    6.0 Options Option [222]: Transmitter Restoral Time Default (60) This option determines the required time a transmitter must be present before it is registered in the Account Table and the transmitter restoral message is sent. This is a dynamic option and it follows the profile setting it is assigned to for the associated DNIS. NOTE: Two heartbeats must be received from the supervised IP transmitter before the register and restoral of the communicator.

  • Page 90: Sg-Drl5-Ip Options: [4Xx] - System Options

    6.0 Options Option [306]:TX Swap Trouble Default (Enabled) This trouble enables or disables reporting of a transmitter swap condition on the line card. When set to Enabled, the trouble is reported. When set to Dis- abled, the trouble is not reported.. Enabled Condition reported Disabled...
  • Page 91 6.0 Options Programmed (Hex) GMT Offset Time zone Short code Time zone name Gambier Island Time -8.75 -8.5 -8.25 Pacific Standard Time Pitcarirn Standard Time CIST Clipperton Island Standard Time -7.75 -7.5 -7.25 Mountain Standard Time -6.75 -6.5 -6.25 Central Standard Time GALT Galapagos Time Peter Island Time...
  • Page 92 6.0 Options Programmed (Hex) GMT Offset Time zone Short code Time zone name South Georgia and the South Sandwich Islands BEST Brazil Eastern Standard Time -1.75 -1.5 -1.25 Eastern Greenland Time Cape Verde Time AZOST Azores Standard Time -0.75 -0.5 -0.25 Western Europian Time Greenwich Mean Time...
  • Page 93 6.0 Options Programmed (Hex) GMT Offset Time zone Short code Time zone name WKST West Kazakhstan Standard Time Pakistan Time YEKT Yekaterinburg Time Uzbekistan Time Turkmenistan Time Tajikistan Time French Southern and Antarctic Time Maldives Time MAWT Mawson Time Kyrgyzstan Time Heard and McDonald Island Time DAVT Davis Time...
  • Page 94 6.0 Options Programmed (Hex) GMT Offset Time zone Short code Time zone name ACIT Ashmore and Cartier Island Time 8.25 Apo Island Time 8.75 ACWST Australian Central Western Standard Time YAKT Yakutsk Time Japan Standard Time Korea Standard Time Waktu Indonesia Bagian Timur East Timor Time Palau Time 9.25...
  • Page 95 6.0 Options Option [403]: Two-way Audio Message Default (00) This code is sent to the automation software to indicate two-way audio has been requested by a transmitter. If this option is set to (00), the audio-ini- tiated message is not sent to the automation output. This is a dynamic option and it follows the profile setting it is assigned to for the associated DNIS.
  • Page 96 (up to 10 digits following option [404]) and the SIM number (21 digits). The automation software used with the receiver must sup- port (s) protocol via the Sur-Gard output format in order for this feature to work.

  • Page 97: Option Values

    SIM Number Output SIM Output Call Back Number Call_Back Sur-Gard Generic Internal Messages SG_GENERIC Option [411]: Account Code Substitution Default [00] - Disabled The SIA or Contact ID account code received in the data payload can be substituted with the FIBRO account code. This feature aids with account syn- chronization with the alarm panel (e.g., where a universal transmitter is installed with an existing panel).

  • Page 98: Profile Options

    6.0 Options Account codes longer than 10 digits are truncated to 10 digits to match the FIBRO account code. The function applies to all transmitter types and is only dependent on the profile being used. After the account code substitution has been performed, option 404 (account digit max) can be applied as it would on the unmodified signal. The signals stored to the alarm event buffer are the updated signal with the substituted signal.

  • Page 99: Sg-Drl5/Drl5E/Drl5-2L Pstn Line Cards

    7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards In this chapter... 7.1 Introduction 7.2 Profiles introduction 7.3 SG-DRL5 system options 7.4 SG-DRL5 static options: 00 - 2F 7.5 SG-DRL5 dynamic options: 130/230 - 13F/23F...

  • Page 100: Introduction

    7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards 7.1 Introduction The SG-DRL5, DRL5E, and DRL5-2L are Telco interface line cards for receiving signals from remote communicators over a Telco interface. There are three variants of this module: SG-DRL5 - Single line PSTN card. SG-DRL5E - Single line PSTN card with backup channel and 2-way audio bridge.
  • Page 101 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards Each profile is made up of static options and dynamic options. The static options are the same for all profiles, but the dynamic options can be pro- grammed specifically per hunt groups, panel type, etc. By receiving the DNIS or Caller ID, the appropriate profile can be selected through a look-up table stored on the line card.

  • Page 102: Sg-Drl5 System Options

    7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards 7.3 SG-DRL5 system options Option 040: Channel Enable Default (02) This option is used to set the number of channels to be present on the line card. Valid entries are from 01 to 02. 01 - Only Channel one PSTN is used - all reporting of status/trouble conditions for the second line is masked and the channel is busied out. Pro- gramming menu display is C1.

  • Page 103: Sg-Drl5 Static Options: 00 - 2F

    7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards Nxxyy = SIA event [00] - Output for all internal signals is SRRL protocol SRRLLL[#AAAA|Nxxyy] [01] - Output for all internal signals is 0RRL (Zero) protocol 0RRLLL[#AAAA|Nxxyy] Option 044: Line card Class Field Default (04) 00 Send "0"s in C.L.A.S.S.

  • Page 104: Option Values

    4/8/1 Ademco Super Fast Silent Knight FSK0 4/2 Sur-Gard 4/8/1 with Checksum Ademco Super Fast Silent Knight FSK1 4/2 with Checksum Sur-Gard Contact ID (4-Digit Account) Silent Knight FSK2 o/p Type 1 4/3 Sur-Gard Bellcore Caller-ID Silent Knight FSK2 o/p Type 2...
  • Page 105 4/1 Extended Pulse ITI SX V VONK 4/2 Pulse ITI Commander 2000 ADCOR 4/2 Extended Pulse CFSK Sur-Gard Generic Internal Messages 5/1 Pulse Surtec 4/2 Sur-Gard Modem IIA Contact ID (10-Digit Account) Modem IIB BFSK SG-DRL5 Option 10C/20C: DTMF Cadence Default (00) This option will allow the outputted DTMF Cadence (on and off time) to be programmed in milliseconds.
  • Page 106 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards SG-DRL5 Option 10E: Backup Line Enable/Disable Default (00) NOTE: This option is only available for the SG-DRL5E build of the line card use this option to enable or disable the backup line of each channel. If programmed as 00, the option is disabled. If programmed as 01, the backup is enabled and if a line fault occurs on the primary channel, the line card switches to the auxiliary line and allows normal operation.
  • Page 107 The debug option controls the flow of debug messages to the debug port on the line card. Set to 01 to enable. Only use the debug mode when required and disable after use. Consult Sur-Gard technical support for further assistance with col- lecting debug.
  • Page 108 This option is used when sending the update time and date command to the DMP panels. You will have to provide the Greenwich Mean Time (GMT) offset for the Sur-Gard receiver, starting at GMT and moving westerly across the Earth. For the time zones that do not fall under the 1 hour interval, the option should be left at the Greenwich Mean Time (24) setting.
  • Page 109 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards When the DMP panel calls in and requests a time update, the receiver will respond with its current time and the offset value programmed in this section. The time and date of the receiver with respect to the Greenwich Mean Time (GMT). The gg values in the update time and date command are determined by starting at the GMT and moving westerly across the Earth.

  • Page 110: Sg-Drl5 Dynamic Options: 130/230 - 13F/23F

    SG-DRL5 Options 130/230 - 13F/23F: 3/1 - 4/1 Digit 0-F The line card uses a unique Sur-Gard communication format to transmit data through the System to the central station computer. Event codes cor- responding to alarm codes in 10 to 40 Baud formats and DTMF 4/1 to 4/3 formats are used in this unique format to enable the computer software to determine alarm types.
  • Page 111 Program Operation: Setting Description Use individual event codes to computer. 20, 30- Use common event codes (space, 0-9, A-Z). When using common event codes, Sur-Gard 39 & recommends that either hexadecimal code '5A' (ASCII 'Z') or hexadecimal code '41' (ASCII 41-5A 'A') be used.
  • Page 112 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards SG-DRL5 Option 172/272: SIA Option Default 00000000 This option is a bit selectable Option meaning some or all of these choices may be enabled. For example, to enable "Force SIA Zone Number", and "Convert Pulse formats to SIA", set Option 172/272=05. To enable only "Convert Pulse to SIA" and "Convert BFSK to SIA" set Option 172/272=0C. Bit 0 - Force SIA Zone Number.
  • Page 113 Least sensitive DRL5-2L default Quietest NOTE: For more information, please contact Sur-Gard Technical Support. SG-DRL5 Option 174/274: Equivalent Line Number Default (00) The equivalent line number is used with the receiver number for sending signals to the central station software. This option may be used if there is no DNIS number being received by the line card.
  • Page 114 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards Ex: 1RRLLLsssssssAAAsXsssY[DC4] 01 - If the alarm is reported in 3/1, 3/1 extended, 3/2 or 3/8 ACRON formats, a leading '0' (zero) is communicated in front of the 3-digit account codes. Ex: 1RRLLLssssss0AAAsXsssY[DC4] 02 - Alarms communicated to the computer. If the alarm is reported in 3/1, 3/1 extended, 3/2 or 3/8 ACRON formats, a leading '0' (zero) is com- municated in front of the 3-digit Account.
  • Page 115 Certain old dialers may have difficulties in communicating with the line cards. The receiver provides a possible solution by programming this option. This option should be left as a default and should be changed only on the recommendation of a Sur-Gard technician. When programmed as 00, the inter- digit time is determined by the Baud rate of the format being used;...
  • Page 116 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards Program Option 17C/27C as '00' to disable this function. Example: 4/2 format with account code 1234, alarm code 2 on zone 3. (1234-23) Option Option Switch Reason (or 17B/27B) to audio Alarm code 2 falls within the code range 1-2. Account code 1234 falls within the range 1-1.
  • Page 117 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards c - cc is channel number of the line card RR- is receiver number (from option 75 in hex) LL - is line card number (from option 74 in hex) # - is a delimiter N - is the number dialed from options A8-AF C - is the line card channel number NOTE: When programmed with bit 1 and 2 disabled, the feature is disabled.
  • Page 118 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards 1400 Hz 0B Modem II handshake 0C SIA FSK handshake 0D Westec handshake 0E ITI and Modem IIE handshake 0F DMP handshake 1A Robofon handshake 1B CESA handshake 1C Outel handshake 1D Single Dual Tone handshake 1400 Hz/100ms 100ms pause and 2300 Hz/100ms tone with a kiss off of 1400 Hz 1E Scantronics Dual Tone 1F Vonk (no handshake) 2300Hz...
  • Page 119 1.2 second..and so on Sur-Gard does not recommend programmed durations longer than 1.5 seconds, as it may not be tolerated by the alarm panel. For special applications, it may be necessary, but any durations higher than 8.1 seconds are not accurate and may not match the duration programmed.
  • Page 120 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards When Option 194/294 is set to 01, the leading digit of a 4-digit account code is stripped if it is an F. Standard 4/2 format Output: 1RRLLLssssssAAAAsXssYZ Example 1: Option 194/294 set to 01: Panel account code is F245 104091ssssssF245sXssYZ IF Option 194/294 is set to 01 the 'F' is replaced by a space.
  • Page 121 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards SG-DRL5 Option 195/295: 5 and 6 Digit Pulse Default (00) The Line card cannot distinguish between various 5-digit formats and 6-digit formats. 4/1, 3/2 and 3/1 with checksum cannot be distinguished because all of them contain a total of 5 digits. 4/2 and 5/1 cannot be distinguished because all of them contain a total of 6 digits. Value 5 Digit Setting 6 Digit Setting...
  • Page 122 Default (00) This option is used to eliminate decoding conflicts with the 8 and 9 digit DTMF formats. The Sur-Gard DTMF 4/3 with checksum, Ademco 4/1 Express and FBI Super Fast without checksum formats are all 8-digit DTMF formats. The Ademco 4/2 Express and the FBI Super Fast formats are both 9-digit DTMF formats.
  • Page 123 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards SG-DRL5 Option 19C/29C: Acron RS-232 Default 01 When this option is programmed as '00', the receiver will convert the Acron Super Fast format signal into the standard 3/2 or 4/2 format: 1RRLLLssssssAAAAsXssYY[DC4] Where 1 = protocol number RR = receiver number LLL = line number ssssss = spaces AAAA = account code X = Event Code...
  • Page 124 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards LLL = line number AAAA = account code CCCC = channel 1-4 s = space CCCC = channel 5-8 s = space C = channel 9 [DC4] terminator On the SG-SystemIV this option also controls the Scantronics formats: 2-8-1,5-8-1,6-8-1 (9-digit channels) and 2-16-1,3-16-1,4-16-1,5-16-1,6-16-1 (17-digit channels).
  • Page 125 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards SG-DRL5 Option 1A3/2A3: D6500 RS-232 Default (00) This option is used to strip hex digits on the automation output. The line card will emulate the Radionics 6500 RS-232 protocol on pulse formats, Ademco Express and Varitech only. When Option 1A3/2A3 is set to 01 the hex digit will be stripped for 1-digit reporting codes including Varitech 4/1. Example 1: Code 1 Computer output: 104091sssssss022sAsss1 Example 2: Code B...
  • Page 126 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards Setting Sescoa 4/2/checksum 4/2/checksum failed Decode Sescoa like Super Speed double round kissoff SG-DRL2A disabled enabled enabled enabled disabled disabled enabled disabled disabled disabled enabled disabled For a list of detailed event messages for the SG-DRL2A/SG-DRL4 decoding of Sescoa format please reference the communication format document. SG-DRL5 Option 1A6/2A6: ITI Adjust Default (00) When set to 01, the ITI account codes will be converted to 4 digits by stripping the last digit off.
  • Page 127 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards DTMF Digit Sent DTMF Digit Received DTMF Digit Sent DTMF Digit Received 3 second pause 3 second pause For example: to have the receiver transfer a 2-way audio call to Ext. 51386, with a 3 second pause between the transfer command and dialing, Options 1A8/2A8 to 1AF/2AF would be programmed as the following: A8 = B7 AC = 60...
  • Page 128 SG-DRL5 Option 1B4/2B4: 4/3 DTMF format type Default (00) When disabled this option will allow the receiver to receive 4/3 DTMF formats as Sur-Gard 4/3. When enabled the receiver will be able to receive 4/3 TMF as a 4/2/Checksum format.
  • Page 129 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards 4-2 Format signal Automation output Printer output 1234 B3 101001 1234 3222 2222 2 01-001 1234 3222 2222 2 1234 B4 101001 1234 4222 2222 2 01-001 1234 4222 2222 2 1234 B5 101001 1234 5222 2222 2 01-001 1234 5222 2222 2 1234 B6 101001 1234 6222 2222 2...
  • Page 130 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards 0x08 Not used 0x10 Not used 0x20 Not used 0x40 Not used 0x80 Not used The programming of this option shall be displayed as individual options with a text label in the bit mask.| SG-DRL5 Option 1B9/2B9: Noise/Fax Detection Default (00) This option will allow the receiver to perform line condition tests when the call is answered.
  • Page 131 If a user code is not received after the group opening/closing, the message “1234 C1 FF” will be sent; “FF” indicates that a user code was not received. The second digit of this option controls the user/zone number conversion. The Sur-Gard 4/3 DTMF format is made up of a 4-digit account code, a 1- digit event code, and a 2-digit hexadecimal zone code or user number.
  • Page 132 7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards In the no valid alarm block scenarios below, the receiver should not respond allowing the panel to resend. The receiver waits for the end of call timer to expire. If no other valid data is received, an invalid report can be sent to the printer/automation. Setting this bit to 1 disables this function;...

  • Page 133: Appendix A: Dec-Hex-Bin Conversion Chart

    Appendix A: DEC-HEX-BIN Conversion Chart Appendix A: DEC-HEX-BIN Conversion Chart Dec Hex Binary Dec Hex Binary 000 00 0000 0000 027 1B 0001 1011 001 01 0000 0001 028 1C 0001 1100 002 02 0000 0010 029 1D 0001 1101 003 03 0000 0011 030 1E 0001 1110 004 04 0000 0100...

  • Page 134: Appendix B: Ascii Character Chart

    Appendix B: ASCII Character Chart Appendix B: ASCII Character Chart Hex ASCII 20 Space - 134 -...

  • Page 135: Appendix C: Tcp/Ip Ports

    Appendix C: TCP/IP Ports Appendix C: TCP/IP Ports SG-CPM5 TCP/IP ports Port number Port description TFTP port 1024 SG-System 5 Console command port 1025 SG-Automation port 1 1026 SG-Automation port 2 1027 SG-Automation port 3 1028 SG-Automation port 4 1031 Debug port 1140 SG Logging port...

  • Page 136: Appendix D: Events And Messages

    Appendix D: Events and Messages Appendix D: Events and Messages SG-CPM5 messages NOTE: The slots (ss) of the SG-CPM5 are C1 for the primary and C2 for secondary. Description/event Automation message Printer message SG-PSU5 1 Failure PSU is Missing, Temperature trouble, power over- 001000[#0000|NAT0000] SG -01-000-0000-NAT0000-SG-PSU 1 Failed load trouble or unknown hardware ID...
  • Page 137 Appendix D: Events and Messages Description/event Automation message Printer message SG-TCP/IP #2 CPM 1 Failure 001000[#0000|NNT0102] SG -01-000-0000-NNT0102-SG-TCP/IP 2 Failed SG-TCP/IP #3 CPM 1 Failure 001000[#0000|NNT0103] SG -01-000-0000-NNT0103-SG-TCP/IP 3 Failed SG-TCP/IP #4 CPM 1 Failure 001000[#0000|NNT0104] SG -01-000-0000-NNT0104-SG-TCP/IP 4 Failed SG-TCP/IP #1 CPM 1 Restoral 001000[#0000|NNR0100] SG -01-000-0000-NNR0100-SG-TCP/IP 1 Restored...
  • Page 138 Appendix D: Events and Messages Description/event Automation message Printer message Console Session Denied CPM 1 001000[#0000|NRD0001] SG -01-000-0000-NRD0001-CONSOLE SESSION DENIED Console Session Denied CPM 2 001000[#0000|NRD0002] SG -01-000-0000-NRD0002-CONSOLE SESSION DENIED Option Change Where ## is the option being changed Value is the option setting in data or text depending on option being set 001000[#0000|NLSSSss] SG -01-000-0000-NLS01ss-Option Change: ## Value...
  • Page 139 Appendix D: Events and Messages Description/event Automation message Printer message CPM 2 Auxiliary CPU Restore NOTE – for V1.10 SG -01-000-0000-NYZ0004-Secondary CPM 2 Auxiliary CPU CPM this message may not be required as the trouble 001000[#0000|NYZ0004] Restore condition is currently latching Temp 1 Warning 001000[#0000|NKSss01] SG -01-000-0000-NKSss01-Primary CPM TEMP WARNING...

  • Page 140: Sg-Drl5-Ip Messages

    Appendix D: Events and Messages SG-DRL5-IP messages NOTE: (ss) represents the line card slot (cc) represents the table number (1, 2 or 3) Description/event COMPUTER PRINTER Transmitter that has connected to the receiver is unencrypted (where IP is trans- SG -00-001-XXXXXXXXXX- mitters IP, and X is the transmitters 000001[#XXXXXXXXXX|NNC* IP.IP.IP.IP*] NC-*TRANSMITTER...
  • Page 141 Appendix D: Events and Messages Description/event COMPUTER PRINTER SG -00-001-XXXXXXXXXX- Transmitter Absent when supervised 000001[#XXXXXXXXXX|NYC*IP.IP.IP.IP*] YC-*Transmitter Failure IP.IP.IP.IP* SG -00-001-XXXXXXXXXX- Transmitter Restore for supervised accounts 000001[#XXXXXXXXXX|NYK*IP.IP.IP.IP*] YK-*Transmitter Restoral IP.IP.IP.IP* SG -00-001-XXXXXXXXXX- Transmitter Swap When the account change 000001[#XXXXXXXXXX|NYS*IP.IP.IP.IP*] YS-*Transmitter Swap but MAC is the same IP.IP.IP.IP* SG -00-001-XXXXXXXXXX-...
  • Page 142 Appendix D: Events and Messages Description/event COMPUTER PRINTER COLDBOOT was performed by User via SG -01-001-0000--LC No Automation message Console COLDBOOT by CONSOLE SG -01-001-XXXXXXXXXX- 2-Way Audio Initiated SRRLLL[#AAAAAAAAAA|NLFs- LF-AUDIO CALLBACK Option 403 set to 01 soo*#NNNNNNNNNNNNNNNN*] INITIATED - XXXXXXXXXXXXXXXXX SG -01-001-XXXXXXXXXX- 0RRLLL[#AAAAAAAAAA|NLFs- LF-AUDIO CALLBACK...

  • Page 143: Sg-Drl Pstn Messages

    Appendix D: Events and Messages Description/event COMPUTER PRINTER SG -00-001-0000-ROss01- USB 1 Inactive 001001[#0000|NROss01] USB port 1 Inactive SG -00-001-0000-RCss02- USB 2 Active 001001[#0000|NRCss02] USB port 2 Active SG -00-001-0000-ROss02- USB 2 Inactive 001001[#0000|NROss02] USB port 2 Inactive SG -01-002-0000--GET DNIS GET DNIS Table No Automation message Table...

  • Page 144: Lcd And Console Trouble List

    Appendix D: Events and Messages SG-PSTN MESSAGE COMPUTER PRINTER Communication Fail Due to No Response from the panel. CH1 001001[#0000|NYC0101] SG -01-001-0000--COMMUNICATION FAIL 001001 SG -01-001-0000--COMMUNICATION FAIL – Call failed due to detection of fax device on the call – channel 1 [#0000|NYCssSS*FAX*] 001001 SG -01-001-0000--COMMUNICATION FAIL -...
  • Page 145 Appendix D: Events and Messages Trouble condition Description CPM 2 SG-TCP4 Fail Displayed when the TCP automation connection 4 is not connected/not responding to heartbeats CPM 1 SG-TCP Logging Fail Displayed when the TCP automation logging connection is not connected/not responding to heartbeats CPM 2 SG-TCP Logging Fail Displayed when the TCP automation logging connection is not connected/not responding to heartbeats CPM 1 TCP Printer 1 Fail...

  • Page 146: Appendix E: Glossary

    Appendix E: Glossary Appendix E: Glossary Account The portion of a signal which contains the information identifying the location or the owner of the alarm panel. Also referred to as account number, account code or account digits. Acknowledgement (ACK) (ACK) means data was received without any detected errors. (see kiss-off). A negative acknowledgement (NAK) means data was received, but there were detected errors.
  • Page 147 A term used to describe a character or group of characters in an automation output. This character(s) is used to represent the event that was reported by the panel. Example 1:Sur-Gard automation reports an alarm event using an event code of 'A', Restore as 'R', or Trouble as 'T'. Example 2: Sur-Gard auto- mation reports using a SIA output for a burglary alarm using an event code of 'BA'.
  • Page 148 Appendix E: Glossary Hook Flash The process of the receiver going temporarily off-hook, usually in an attempt to transfer the phone call. Hot-Swappable Refers to the ability to add or remove particular cards to or from the system without removing power. HTTP Hypertext Transfer Protocol.
  • Page 149 Receiver The equipment used to receive alarms sent from panels. Sur-Gard's receivers are the SLR and the MLR. 'Receiver' is sometimes used interchangeably with 'line card' as it is the line card which actually receives the alarm in the MLR.
  • Page 150 Appendix E: Glossary SG-S5CFANTR CPM fan tray (Fan and Metalwork). SG-S5LFANTR DRL5-IP line card fan tray (Fan and Metalwork). SG-S5SERCAB SG-System 5 serial “Y” cables. SG-SYS5MEM4 4 GB Memory expansion for the DRL5-IP and CPM5. SG-System 5 Name given to a single entire receiver configuration, including rack, SG-CPM5(s), line card(s), power supply, etc. SG-UIB5 User interface PCB as well as the final assembly with LCD.

  • Page 151: Warning Please Read Carefully

    Warning Please Read Carefully Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment Warning Please Read Carefully whatsoever for which prior authorization has not been obtained. Conditions to Void Warranty Note to Installers This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover: This warning contains vital information.

  • Page 152: Eula

    EULA equipment must provide a reliable earth connection and it shall respect the local electrical wiring reg- Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, dis- ulations. played, run, shared or used concurrently on or from different computers, including a work- station, terminal or other digital electronic device (“Device”).

  • Page 153: Fcc Compliance Statement

    FCC Compliance Statement OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, Company will notify the customer as soon as possible. Also, you will be advised LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY ASSOCIATED of your right to file a com-plaint with the FCC if you believe it is necessary. EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT Changes in Telephone Company Equipment or Facilities EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE...

  • Page 155: Trademark

    Trademark The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary.

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