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Sur-Gard MLR2E Installation And Operation Manual

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Sur-Gard MLR2E
Multi-Line Digital Receiver
Installation and
Operation Manual
version 1.4
WARNING: This manual contains information on limitations regarding
product use and function and information on the limitations as to
liability of the manufacturer. The entire manual should be carefully read.

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  • Page 1 Sur-Gard MLR2E Multi-Line Digital Receiver Installation and Operation Manual version 1.4 WARNING: This manual contains information on limitations regarding product use and function and information on the limitations as to liability of the manufacturer. The entire manual should be carefully read.

  • Page 3: Table Of Contents

    Section 7 - DRL2E Communication Formats ....23 1.1 CPM2 ..............1 7.1 Common Formats ..........23 1.2 DRL2E ..............1 7.2 Sur-Gard DTMF Formats ........23 1.3 Supervision ............1 7.3 Ademco Contact ID ........... 23 1.4 CPM2 Outputs/Inputs ......... 1 7.4 Ademco Express ..........
  • Page 4 Incidence of Harm If this equipment Sur-Gard MLR2E causes harm to the telephone network, the tele- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant phone company will notify you in advance that temporary discontinuance of service may be required.

  • Page 5: Section 1 - Introduction

    LED on the CPM2 front panel; the factory default pro- gramming slowly flashes the OPTION LED when the lines connected to a CPM2. The MLR2E can decode a vari- “OPTION” output is activated. Switched negative out- ety of popular and widely used communication formats.

  • Page 6: Virtual Receiver Architecture

    DNIS (Dialed Number Information Service) or Caller For UL manual mode, each event will activate the ID. This allows the Sur-Gard Format Expert System to internal buzzer to be acknowledged manually. Each handle on the fly each received call. With this feature, event will also be sent automatically to the connected dedicated line pool hardware is eliminated.
  • Page 7 Figure 1, MLR2E Backplane Connection MV3 MV2 For 120VAC Mains For Model SG-MLR2E CE* Battery 12V Rechargeable lead-acid 35Ah Transformer 16 V , 175 VA 120VAC 60Hz * Model MLR2E CE is not UL approved. Figure 2, Connection for DML2E Line Card Expansion...
  • Page 8 Figure 3, MLR2E UL UPS Connection, 120 V Mains 120 V /16 V , 60 Hz, 175 VA TRANSFORMER 120 VAC 60Hz NOT USED MV3 MV2 AUX CONSOLE/DEBUG Battery 12V Rechargeable lead-acid 35Ah Transformer 16 V , 175 VA 120 VAC...
  • Page 9 Lock washer 16 V , 175 VA Ground Lock washer 240 V wire from Star washer building 50 Hz Cabinet electrical installation Bolt * Not to be used in UL Listed Installations. Use only with Model SG-MLR2E CE (not UL Listed).

  • Page 10: Section 2 - Quick Start

    Library Decoding and Event Codes Table” will be used V To view software version information with the Sur-Gard Automation Communication Proto- 2.1.10Downloading steps col to send signals to the computer, if connected. Press the “D” button to initiate downloading of the If a computer is not connected, press the [ACK] but- binary file.

  • Page 11: Section 3 - Installation

    Section 3 - Installation Mounting the Receiver Printer Connections Install the MLR2E in a closed 19" / 48cm rack or cabi- Connect the parallel printer to the MLR2E printer out- net with a locking rear access door. Cover all unused put port using a standard parallel printer cable.

  • Page 12: Section 4 - Drl2E Digital Receiver Line Card

    Section 4 - DRL2E Digital Receiver Line Card The DRL2E acts as an interface between the digital alarm DRL2E Controls transmitter and the CPM2. Different communication for- Figure 7, DRL2E Faceplate mats can be used to transmit the information. The main functions of the line cards are to continuously monitor the telephone line, receive calls from digital dialers or control panels, and to report alarms to the CPM2.

  • Page 13: Section 5 - Drl2E Operating Mode

    Section 5 - DRL2E Operating Mode DRL2E Standby Mode Up to 128 alarm messages for the printer and com- puter will be retained in the CPM2 event buffer. When When the line card is operating normally, this message the event buffer is full, the oldest messages will be will be displayed: deleted as new events are recorded.

  • Page 14: Drl2E Cold Boot

    If no Caller Identification data was received from the 5.1.9 Adjust Backlight telephone company, the following message will be ADJUST BACKLIGHT displayed when the [ACK] button is pressed to display ACK: up SEL: down the Caller Identification screen: The [ACK] button is used to brighten the backlighting 1234 —...

  • Page 15: Communications In Progress

    Communications in Progress 5.3.3 Communication Fail When this problem is encountered, the following 5.3.1 Data Reception information is transmitted to the printer and the com- During data reception, a message similar to this will puter: be displayed: Printer: L01-0000-COMMUNICATION FAIL TIME: In Communication DATE 1234 56...

  • Page 16: Section 6 - Profiles

    (or a receiver itself) devoted to Lookup Table certain customers, the MLR2E can "handle" any format at any time through the use of profiles. Each line card holds its own look-up table that can be shared through line pools, or shared within the entire receiver.

  • Page 17: Drl2E Programming Commands

    Entering Data Table type 2: • Press and hold the [C] button on the CPM2 until Entry Num- Caller ID Represent Profile# the CPM2 displays the following message: Received to be used 0001 14166654492 1-416-665-4492 Enter PASS-WORD 0002 1938271623 **** 0003 8005764646 The default password is 'CAFE'.

  • Page 18: Static Options: [00] - [2F]

    60 seconds even if the activation time is Option [00]: Reserved not programmed. Option [01]: Line Card Number - Default [00] * Use only with Model SG-MLR2E CE (not UL listed). The line card Number provides a virtual identification Option [05]: Pre-H.S. Duration - Default [0A] code for each DRL2E module.
  • Page 19 The second nibble of this option controls the user/zone number conversion. The Sur-Gard 4/3 DTMF format is Option [13]: Caller Source to SG Computer - Default made up of a 4-digit account code, a 1-digit event...

  • Page 20: Dynamic Options: [30] - [Ff]

    This option allows the line card to seize the phone line in case of checksum error after download or when its The DRL2E uses a unique Sur-Gard communication internal buffer is full after loss of communication with format to transmit data through the CPM2 to the cen- the CPM.
  • Page 21 Sur-Gard receiver. Option [71]: Library Select - Default [04] Determines how to use Printer Words Options.
  • Page 22 20 ms... and so on Option [77]: Digit Replace - Default [00] * Use Options 7A through 7F only with Model MLR2E CE (not UL Listed). Option 77 works in conjunction with Option A2. Option 77 is programmed with an ASCII value that will...
  • Page 23 Bit 2 DTMF format NOTE: Option [7B] may be used with any 3-digit Bit 3 Contact ID account code formats supported by the MLR2E. Bit 4 SIA format Bit 5 Modem II format *Option [7C]: Alarm Codes to Activate 2-Way...
  • Page 24 Example: IF Option 94 is set to 01 the ‘F’ will be replaced by a space and the value of “A” will be decoded as “A” but 2300 Hz not “O”. 1800 Hz 1400 Hz This setting will also enable the receiver to decode 1000 Hz special pulse extended-extended formats.
  • Page 25 Option [99]: Ademco Express - Default [01] 8RRLAAAAsCCCCsCCCCsC[DC4] The Ademco 4/1 Express format may cause conflicts Where 8 = protocol number with the Sur-Gard DTMF 4/3 with checksum format RR = receiver number or FBI Super fast without checksum. Therefore, this L = line number...
  • Page 26 Option [A2]: Digit Replace - Default [00] Option [A5]: Sescoa Super Speed - Default [01] Option 77 works in conjunction with Option A2. If set to 00 Sescoa Super Speed will be disabled and Option 77 is programmed with an ASCII value that 4/2 with checksum will be enabled.

  • Page 27: Section 7 - Drl2E Communication Formats

    • 4/2 Extended format; 10, 14, 20, 40 Baud Example: • 2-8-1 to 6-8-1 • 2-16-1 to 6-16-1 • 3/1 FORMAT * Use only with model SG-MLR2E CE. SG-MLR2E Computer: 1011ssssss123sAsss1[14] CE is not UL Listed. Printer: L01-123-1-FIRE ALARM HH:MM:SS-DD/MM • 3/1 EXTENDED FORMAT...

  • Page 28: Fbi Super Fast Format

    7.7.1 Expected Output ITI Format PRRLssAAAAAsXT1...T s[DC4] The ITI format covers ITI panel models RF Com- Data: mander, Caretaker Plus, SX-V , SX-IVB, UltraGard 5000 = DMP protocol identifier (Pro 5000), Commander III and Commander 2000 ddddd=RRL replaced by the 5-digit DNIS, therefore Simon.

  • Page 29: Modem Ii, Modem Iie, Modem Iiia² And Bfsk Formats

    7.9.4 Commander 2000 7.10 Modem II, Modem IIE, Modem IIIa² and 01-18 ALARM BFSK Formats ALARM BFSK, Modem II, Modem IIIa or Modem IIE formats ALARM can be decoded by the DRL2E. ALARM 7.10.1Modem II ALARM Example: OPEN USER# • Modem II RS-232 Option ON CLOSE USER# Computer Output: 6011 7112 T 9[14]...

  • Page 30: 7.12 Silent Knight Fsk1, Fsk2

    7.12 Silent Knight FSK1, FSK2 AAAAAA Account number (if the account is 4 or 5 digits, the leading “A”s will be replaced by 7.12.1Silent Knight FSK1 Protocol spaces) ERRLssssAAAAAAXXssss[DC4] Event code Where: Zone/user number FSK protocol identifier [DC4] Represents the terminator Receiver number Possible events are as follows: Line number...

  • Page 31: 7.14 Sescoa Super Speed

    E6zz Expand trouble station ID zz (zz=17-31) 7.15.2 3/1-4/1 Extended, 3/2 & 4/2 Alarm Library EEzz Expand restore station ID zz (zz=17-31) Alarm 0x (Ax) PER TEST REPORT E100 Automatic test Alarm FIRE ALARM E2zz Manual test zone ZZ PANIC ALARM Alarm F000 Automatic closing...

  • Page 32: Section 8 - Cpm2 Central Processing Module

    Section 8 - CPM2 Central Processing Module General Information Figure 9, CPM2 Front View The CPM2 16-bit microcontroller and real-time assembly language program running at 16 MHz allow the system to quickly and efficiently execute several tasks at the same time. The use of a unique menu dis- play system enhances the system’s ease of use for the operator and makes the system configuration and programming simple and efficient.

  • Page 33: Cpm2 Operating Mode

    CPM2 Operating Mode 8.4.4 Configuration Options The CPM2 features 28 configuration options: 8.4.1 CPM2 Cold Startup System Date and Time The “cold boot” should be performed to install the System Passwords default system software. Follow the procedure Number of Line Cards described here to perform a “cold boot”...
  • Page 34 Enter a digit from 0 through 1 for both “Bkup” and COM1 disabled “Enable” according to the chart below: Sur-Gard format (default setting) Bkup Enable Printer Operation Sur-Gard format with common event code “A” Bypass printer Sur-Gard format with header 01 Hex. Enable printer (default setting) Sur-Gard Clock Signal format...
  • Page 35 [Escape] button is pressed, the next Config- uration option will be displayed on the screen. Option 12: UL Receiver Option To have the MLR2E operate in compliance with UL Option 09: COM2 Configuration Listed Central Station requirements, press the [ACK] Option [09] determines the Baud rate, data bits and button when the “12: UL Receiver”...
  • Page 36 Option 13: Erase Alarm Message Buffer Option 16: ComPort Diagnostics The CPM2 features a Diagnostics mode that allows NOTE: Under normal operating conditions, the the operator to view all data being communicated buffer should not be erased. through COM1 (or COM2) on the display screen. To Option [13] is used to erase the CPM2 alarm mes- use this feature, press the [ACK] button when the “16: sage buffer.
  • Page 37 NOTE: When Diagnostics mode are enabled, mes- Option 22: System Reset sages will be displayed according to the following To reset the CPM2 program, press the [ACK] button priority: when the “22: Force Reset” message is displayed; this message will be displayed: •...

  • Page 38: Message Priorities

    Send computer alarm messages only to Mas- Option 28: Tamper Input ter central through COM2 for transmission to To view the Tamper Input / UPS Low Battery supervi- the SCADA DVL2A of the master receiver only. sory, press the [ACK] button until “28: Tamper Input” Send computer alarm messages to COM1 is displayed.

  • Page 39: Cpm2 Utility Modes

    8.5.6 COM1 Absent 8.6.2 [B] Operator Log-On If Option 06 is enabled and COM1 is absent (for Different operators may “log on” to the system by example, disconnects, off-line, or fails to send entering this mode. When an operator logs on, a mes- acknowledge signal), a message similar to this will be sage similar to this one will be printed: “Operator on displayed:...
  • Page 40 When finished viewing the messages, press If an error is made in entering the number, simply re- the [Escape] button. 8.6.7 MLR2E Computer Interface enter the desired number on the keypad. Press the [Backspace] or [Escape] button to cancel...

  • Page 41: Cpm2 Eprom Programming

    8.6.9 COM1 STATUS REPORT MESSAGES CPM2 EPROM Programming The CPM2 will send the following messages to COM1 6500 05HPrinter strobe pulse width default = 5 to report internal status conditions. CPM2 will use an microseconds account code of “0000” to indicate that it is reporting 6501-65023E80Delay time x 0.25 ms to re-send an internal condition.

  • Page 42: Section 9 - Automation Protocols

    Section 9 - Automation Protocols The Sur-Gard MLR2E receiver sends the various protocols to Acknowledgment of the Signal report signals to the central station computer via an RS-232 The Sur-Gard receiver requires an acknowledgment port. The complete description of protocols is available signal [ACK] (Hex 06) from the computer software upon request.

  • Page 43: Appendix A - Drl2E Communication Formats

    Data K-O Varitech* 2300Hz 40 Baud 2300Hz Scantronic* Dual Tone DTMF DTMF 4/8/1,4/16/1,2/8/1, 1400Hz 1600Hz 3/8/1, 6/8/1, 6/16/1, 2/16/1, 3/16/1 * UL has not verified compatibility with these formats. Use only with model SG-MLR2E CE. SG-MLR2E CE is not UL Listed.

  • Page 44: Appendix B - Ascii Character Chart

    Appendix B - ASCII Character Chart ASCII with library on Corresponding ASCII printer (option 30) Character Space...

  • Page 45: Appendix C - Decimal - Hex - Binary Conversion Chart

    Appendix C - Decimal - HEX - Binary Conversion Chart Binary Binary Binary Binary 0000 0000 0100 0000 0100 0000 0100 0000 0000 0001 0100 0001 0100 0001 0100 0001 0000 0010 0100 0010 0100 0010 0100 0010 0000 0011 0100 0011 0100 0011 0100 0011...

  • Page 46: Appendix D - Printer Words: Options [60-6F]

    HIGH TEMPERATURE* RESERVED LOW TEMPERATURE* EXP . MODULE TAMPER RESERVED EXP . MODULE AC LOSS LOSS OF AIR FLOW* EXP . MODULE SELF-TEST FAIL *Printer words to be used only with model MLR2E CE. Model MLR2E CE is not UL Listed.
  • Page 47 Hex # Printer Words Hex # Printer Words LOSS SUPERVISORY RF RESERVED RESERVED ARMED STAY RESERVED KEYSWITCH ARMED STAY RESERVED RESERVED RESERVED RESERVED RESERVED RESERVED COMMUNICATION RESERVED TELCO 1 FAULT RESERVED TELCO 2 FAULT GROUP CLOSING LONG RANGE RADIO GROUP OPENING FAIL TO COMMUNICATE EXCEPTION O/C LOSS OF RADIO SUPERVISION...

  • Page 48: Appendix E - Default Static Options

    Appendix E - Default Static Options Option Description Default Option Description Default LINE # 0D, 0E CALLER SOURCE LINE # LENGTH LINE SEIZE EVENT DSC AUDIO LINE RELEASE EVENT AUDIO TIME BUSY OUT PRE H.S. TIME INPUT SENSITIVITY LINE DETECTION OUTPUT LEVELS MUTE BUZZER DEBUG...

  • Page 49: Appendix F - Default Dynamic Options [30] - [Af]

    Appendix F - Default Dynamic Options [30] - [AF] Line Card Configuration Command: LCard - Line Card Comd - Command(F7) Op - Option Cd - Code SC - Second Code Option Description Default Change ASCII (HEX) Option Description Default Change ASCII (HEX) 4/1 DIGIT#0 -A- LIBRARY SELECT: 4/1 DIGIT#1 -A-...

  • Page 50: Appendix G - Event Code Classifications

    Appendix G - Event Code Classifications The Event codes have been grouped according to the type of event, as described below. Medical Alarms - 100 303 RAM checksum bad 407 Remote arm/disarm 100 Medical 304 ROM checksum bad 408 Quick Arm 101 Pendant transmitter 305 System reset 409 Keyswitch O/C...

  • Page 51: Limited Warranty

    WARNING Limited Warranty Please Read Carefully     .    &   /.&0                                                !                         .    .    &                                                                   $                /120                             .    &                              !                  ...
  • Page 52 Direct all comments concerning this ©2003 Digital Security Controls Ltd. publication to pubs@dscltd.com Toronto, Canada • www.dsc.com Sales: 1-888-888-7838 Printed in Canada Tech. Support (Canada & USA): 1-888-503-5869 2 9 0 3 4 6 1 8 R0 0 3...

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