Pitney Bowes DM50 Series Printhead Replacement Instructions

Failure of your print head may be due to third party ink. We strongly recommend using genuine Pitney Bowes ink.
While there are companies that claim to offer "compatible" ink cartridges for Pitney Bowes mailing systems, the risks
associated with using these third party inks are high. For this reason we strongly recommend using genuine Pitney Bowes
ink which is specifically designed and tested to be fully compatible with your mailing system, meet all postal requirements
and generate high quality readable postal images without damaging your mailing system.
1
Press Options.
4
Press unlock symbol
to open ink cartridge cover.
7
Remove old print head by
lifting one of the black tabs and
pulling print head towards you.
DO NOT DISCARD.
CAUTION: Be careful not to touch
the bottom of the print head.
Place onto napkin.
Warning: Failure to return print head to Pitney Bowes could result in a charge to your account!
DM50 Series Print Head Replacement Instructions
2
A. Scroll until Use Ink Functions?
displays. Press Enter/yes.
B.Scroll until Install new print
head? displays. Press Enter/yes.
5
Remove ink cartridge by angling
towards you while lifting and place it to
one side for reuse later. Take care! -
cartridge may leak from bottom. Place
onto a spare piece of paper or similar.
8
Remove new print head protective
parts by squeezing the yellow tabs
on the white print head holder.
Keep this part to re-package the old
print head to return to Pitney Bowes.
3
Open top cover.
6
Press together the two
small tabs at the bottom of
the ink cartridge holder.
Swing this piece upward
and back.
9
Remove yellow piece by
pulling the side.
Keep this part to re-package
the old print head.
Continue