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Spare parts
10 Spare parts
DANGER!
Risk of injury caused by the use of
incorrect spare parts!
The use of incorrect or faulty spare parts may cause
risks for operating staff and damage as well as mal-
functions.
- Exclusively genuine spare parts made by the manu-
facturer or spare parts authorised by the manufac-
turer shall be used.
- Always contact the manufacturer if you are unsure.
Tips and recommendations
The manufacturer warranty shall be rendered void in
the event of a use of unauthorised spare parts.
10.1Ordering spare parts
Spare parts are available from authorised retailers or di-
rectly from the manufacturer. The contact details have
been listed in section 1.2 Customer service.
The following key data is required for queries or spare
parts orders:
- Device type
- Item number
- Spare parts drawing number
- Position number
- Year of manufacture
- Quantity
- Desired shipping type (post, freight, sea, air, ex-
press)
- Shipping address
Spare parts orders without the aforementioned data can-
not be taken into account. The supplier shall determine
the shipping type if no relevant data was provided.
Data on the machine type, item number and year of
manufacture is listed on the type plate attached to the
device.
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Example
The Swivel castors for the Electric lift truck EHW 12 must
be ordered. The Swivel castors has the number 5 in the
spare parts drawing 2.
By ordering spare parts, send a copy of the spare parts
drawing (2) with the marked part (Swivel castors) and
marked positon number (5) to the dealer or spare parts
department and provide the following information:
- Type of device: Electric lift truck EHW 12
- Item number:
6160112
- Drawing number: 2
- Position number: 5
Item number of your device
EHW 12
6160112
EHW 15
6160115
EHW 20
6160120
The following drawings should help you to identify neces-
sary spare parts in case of service.
EHW-Series | Version 1.02
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