Page 1 POS TERMINAL MODEL UP-820N INSTRUCTION MANUAL...
Page 2 CAUTIONS: he cash register should be securely fitted to the supporting platforms to avoid instability when the drawer is open. he socket-outlet shall be installed near the equipment and shall be easily accessible. For a complete electrical disconnection pull out the mains plug.
Page 3: Introduction
INTRODUCTION Thank you very much for your purchase of the SHARP POS Terminal Model UP-820N. Please read this Manual carefully before operating your machine in order to gain full understanding of functions and features. Please keep this manual for future reference. It will help you if you encounter any operational problems.
Page 4: Table Of Contents
CONTENTS INTRODUCTION ············································································································································1 IMPORTANT ··················································································································································1 PRECAUTION················································································································································1 CONTENTS····················································································································································2 1. Part Names and Functions ···················································································································8 External View···········································································································································8 Front view ·······································································································································8 Rear view········································································································································8 Printer ······················································································································································9 RS232 Connector/SD Card Slot ············································································································10 Opening the RS232 connector cover ···························································································10 Opening the SD card slot cover····································································································10 Keyboard ···············································································································································11 Standard keyboard layout·············································································································11 Optional keys ································································································································12 Default key text on the display······································································································15...
Page 5 PLU/EAN link entries ····················································································································46 EAN learning function ···················································································································46 EAN/ITF-to-PLU conversion ·········································································································47 PLU/EAN information inquiry (view) function················································································48 EAN price change function ···········································································································49 Combo meal PLU/EAN entries ·····································································································50 With/without entries ······················································································································51 PLU Menu entries ·························································································································51 PLU level shift (for direct PLUs) ···································································································52 Price level shift ·····························································································································54 Condiment entries (for PLU) ·········································································································55 Pint entries····································································································································57...
Page 6 Basic operations ···························································································································91 Customer record search by name ································································································92 Name and address printing on receipt/bill ····················································································93 Customer bill printing ····················································································································94 Employee Function ································································································································95 Clerk/manager sign-on ·················································································································95 Employee’s working time recording ······························································································96 Employee’s working time shift ······································································································99 Customer Relation Management ·········································································································100 Discount groups··························································································································100 Bonus points ·······························································································································101 WASTE Mode ······································································································································102...
Page 7 Link PLU/EAN table ····················································································································136 PLU condiment table ··················································································································137 Promotion table (global/individual type)······················································································139 Crate table ··································································································································141 EAN-to-PLU converting table ·····································································································142 ITF-to-PLU converting table ·······································································································142 EAN Non-PLU code format ········································································································143 Press code (for EAN)··················································································································144 Scale table ··································································································································144 PLU/EAN stock ···························································································································145 EAN delete ·································································································································145 Direct Key Programming······················································································································146 Direct key····································································································································146 Functional Programming······················································································································147...
Page 8 Transaction report format ···········································································································184 Clerk report format······················································································································186 Hourly report ·······························································································································187 Stacked report ····························································································································188 Message Programming························································································································191 Receipt logo································································································································192 Free text ·····································································································································192 Validation printing text ················································································································192 Slip text ·······································································································································193 Slip footer ···································································································································193 Payee name ·······························································································································193 Entertainment bill message ········································································································193 Scrolling message for pole display ·····························································································194 Function Key Programming ·················································································································195 Function menu key ·····················································································································196 Function key ·······························································································································198...
Page 9 15.EURO Migration Function·················································································································224 16.Operator Maintenance·······················································································································226 In Case of Power Failure ·····················································································································226 In Case of Printer Error························································································································226 Thermal Printing ··································································································································226 Cautions in handling the printer ··································································································226 Cautions in handling the recording paper (thermal paper) ·························································227 Installing and Removing the Paper Roll·······························································································228 Recording paper specifications ··································································································228 Installing the paper roll ···············································································································228 Removing the paper roll ·············································································································229...
Page 10: Part Names And Functions
Part Names and Functions This chapter describes the part names and functions of this POS terminal. External View ■ Front view Journal cover Receipt paper Keyboard (normal-type) ■ Rear view Customer display (Pop-up type) Operator display Power switch RS232 connector SD card slot...
Page 11: Printer
Printer The POS terminal UP-820N may be configured with multiple types of printers offered by the NOTE market. For specific instructions related to the handling and care of the printer, please refer to the applicable printer instruction manual. The built-in printer is a 2 station (receipt/journal) type thermal printer, and therefore it does not require any type of ink ribbon or cartridge.
Page 12: Rs232 Connector/Sd Card Slot
RS232 Connector/SD Card Slot ■ Opening the RS232 connector cover ■ Opening the SD card slot cover Refer to the “SD CARD Mode” section. Push the part of the RS232 connector cover indicated by the arrow to open the cover. * To close the cover, push the arrowed part in until you hear it click.
Page 13: Keyboard
JOURNAL • All the keys but the receipt paper feed key and the journal paper feed key can be re-positioned. NOTE If you want to change the layout, contact your authorized SHARP dealer. • Department keys Receipt paper feed key...
Page 14: Optional Keys
Refund key Customer code entry key CUST Inquiry key Receipt print key RCPT CRATE Crate menu key (function menu 7) MENU ■ Optional keys The following optional keys can optionally be mounted in place of those shown in the figure of NOTE the standard keyboard layout.
Page 15 RECALL Recall TOTAL STATUS key Validation print key Return key DIFFER Difference subtotal key Guest check copy key COPY Repeat key REPEAT VIP1 through 3 sale keys VIP1 VIP3 Clerk entry 1 through 10 keys CASH CASH Cashier entry 1 through 10 keys Check print key PRINT LEVEL...
Page 16 PLU menu 1 through 50 keys MENU1 MENU50 OPENED Opened GLU list key Guest lookup key New balance key NBAL G.C. Guest check receipt key RCPT Bill totalize/bill transfer key...
Page 17: Default Key Text On The Display
■ Default key text on the display Function keys can be set on the keyboard area of the display by assigning them to the through keys. Note that the labels on the key tops in this manual may differ from the default texts of the displayed keys. The default texts are as follows: Default text 0 thru 9...
Page 18 Default text “ ‘ TIME OUT ± SORTG SHIFT OPENED GLU Ê PRICE CHANGE Ù à ˆ Î CUST CHARGE POINT REDEMP SEARCH NAME ADVANC ORDER CREDIT ORDER WORK CHANGE NAME ADD CUST BILL CORREC ORDER Ü INTERMED. You can change the default text in the PGM2 mode. NOTE TIME IN BREAK...
Page 19: Clerk Keys
• Clerk entry keys (max. 10 clerks) • WMF clerk keys (max. 127 clerks)* * The WMF clerk key is not a SHARP product. The standard POS terminal comes with the clerk code entry system by default. If you want to change the clerk identification system, contact your authorized SHARP dealer.
Page 20: Display
Display ■ Operator display (touch panel) • Screen example 1 (REG mode) Main display area Numeric key data area Total and REG status display area/Cursor down key Main display area Shows sales information you have just entered. Total and REG status display area Shows the sales total.
Page 21 Common status area Shows the following items: Price level shift indicator (P1-P8) PLU level shift indicator (L01-L10) Receipt shift indicator (r) T-Log near full indicator ( ) Stock alarm indicator ( Electronic journal near full indicator ( ) : appears when the used memory is 80%. VAT shift status indicator (V) Receipt ON/OFF status indicator (R) Sentinel mark (X)
Page 22: Customer Display (Pop-Up Type)
The backlight in the display is a consumable part. When the LCD display may no longer be adjusted and becomes darker, you should replace the LCD unit. Consult your authorized SHARP dealer for further details. ■ Screen save mode When you want to save the electric power or save the display’s life, use the screen save function. This function can turn the LCD backlight off when any server does not operate the POS terminal for an extended period of time.
Page 23: Selecting An Operating Mode
Selecting an Operating Mode When you turn the POS terminal on and press the appear on the display, listing available operating modes as shown below. Mode selection window Operating Modes You can select any mode other than REG from the list in the mode selection window. Your POS terminal supports the following ten operating modes: REG mode This mode allows you to enter various sales information.
Page 24: Mode Selection
Mode Selection Procedure Procedure ■ Selecting a mode Use one of the following ways: • Move the cursor to the desired option by using the key. • Enter the desired option number by using a numeric key. • Touch the desired option. •...
Page 25: Receipts
Receipts Built-in Printer Sample Receipt Consecutive no. Machine no. Clerk code Clerk name Date Time Item entry Sales total Cash amount tendered Change due...
Page 26: Receipt For Remote Printers
Receipt for Remote Printers (KP#1–KP#9) ■ Type of receipts You can select one of the following 5 types of receipts for each remote printer. These types of receipts are available in the REG or MGR mode. By default, the addition receipt type is selected. •...
Page 27 • Single/double receipt type When you select this type: • One receipt is issued and the transaction is finalized each time you enter an item. • A single receipt or a double receipt is issued depending on the PGM2 programming for the department. •...
Page 28 • Addition + single receipt type When you select this type: • An addition receipt and each single receipt are issued in series after you finalize the transaction. • Footer logo message is printed at the end of the addition receipt part. •...
Page 29: Sorted Receipt Function
Sorted Receipt Function When the sorted receipt function is programmed for your POS terminal, PLUs are printed in sorted form by PLU group regardless of the order that you entered items. The sort group number is temporarily changed by NOTE ±...
Page 30 • Addition + single receipt type Printed on KP Double receipt This is printed immediately after entering the PLU of group 00 or department. Printed on the built-in printer Single receipt They are printed when the transaction is finalized. ˝ This is printed when you press key after the transaction.
Page 31: Prior To Entries
Prior to Entries Preparations for Entries ■ Receipt and journal paper rolls If the receipt and journal paper rolls are not set in the machine or they are getting low, install new ones according to section “Installing and Removing the Paper Roll” under “Operator Maintenance.” ■...
Page 32: Error Warning
• In the clerk code entry system, if another clerk is signed on while a clerk is signed on, the latter will automatically be signed off. • If you want to enter a clerk code before every transaction, consult your authorized SHARP dealer.
Page 33: Item Selection From The Menu
Item Selection from the Menu Your POS terminal allows you to select functions from a menu. For example, if you want to enter an item for Ç check 1 sale, press the area instead of pressing the Each menu can be opened as follows: •...
Page 34 Example ▼ ▼ Selling a PLU code 1 item and finalize through check 2 Press the key. Ç Press the key. • The CHECK menu will appear on the keyboard area. Touch “CHECK2” on the keyboard area. • The transaction will be finalized.
Page 35: Starting Cash Memory Entry
Your POS terminal can be programmed to enforce the entry of starting cash into memory. For details, contact your authorized SHARP dealer. Select the OPXZ mode and perform the following operation:...
Page 36: Entries
Entries Item Entries ■ Single item entries Department entries (direct department entries) Enter a unit price and press a department key. If you use a programmed unit price, press a department key only. When using a programmed unit price Procedure Unit price * (max.
Page 37 Key operation Example EAN entries Scan EAN code Procedure Ä EAN code (max.18 digits) Key operation Example 5012345678900 1200 * After an EAN entry, you may be requested to enter a unit price with the display “UNDEFINED CODE” and beep sound.
Page 38: Repeat Entries
■ Repeat entries You can use this function for entering a sale of two or more the same items. è You can use the key to repeat entry instead of department, Also, you can repeat item entry from a menu screen by pressing the Key operation Example Repeated...
Page 39 Normal method When you use a programmed unit price Q' t y Unit price Unit price PLU code Unit price Unit price EAN code Q’t y thru • After an EAN entry, you may be requested to enter a unit price with the display “UNDEFINED CODE” and beep sound.
Page 40: Split-Pricing Entries
In this case, enter the unit price and press the • Selling quantity: Up to four-digit integer + three-digit decimal • Base quantity: Up to two digits (integer) For actual use of this function, consult your authorized SHARP dealer. NOTE When you use a programmed...
Page 41: Successive Multiplication Entries
Key operation Example 5045678912304 Select PLU code 50 from the menu. ■ Successive multiplication entries This function is practical for example when you enter a sale of items sold by area (square meter). Procedure Length Width Length thru • After an EAN entry, you may be requested to enter a unit price with the display “UNDEFINED CODE” and beep sound.
Page 42: Single Item Cash Sale (Sics)/Single Item Finalize (Sif) Entries
Key operation Example 50998876543202 Select PLU code 50 from the menu. ■ Single item cash sale (SICS)/single item finalize (SIF) entries The operation is the same as that for normal department/PLU/EAN entries. The SICS and SIF functions can be available only when the KP receipt type is “addition receipt type.” SICS entries •...
Page 43: Scale Entries
If the first method is chosen, the clerk needs to enter the reading of the scale manually. If the second one is chosen, the weight is automatically read from the connected scale (option) and appears in the POS terminal display. If you need manual scale entries, contact your authorized SHARP dealer. Auto scale entries...
Page 44 Key operation Example Manual scale entries Procedure FF method Gross weight Normal method Gross weight Gross weight thru • Gross weight: Up to 5 digits (integer + decimal). When the tare weight is 0, enter a net weight. • The net weight is automatically calculated using the programmed tare weight. NOTE •...
Page 45: Non-Turnover Sales
In this case, a clerk once pays the bill and demands together with other payment. It is performed by entering a department belonging to the non-turnover group or PLU belonging to the department. If you need this function, contact your authorized SHARP dealer. Key operation Example...
Page 46: Special Entries For Plu/Ean
Special Entries for PLU/EAN ■ Promotion function You have a choice of either global or individual type for promotion entry. You also need to select a promotion type from the following: Amount discount : discounts the programmed amount. Percent discount : discounts the amount at the programmed percent rate.
Page 47 Individual type This function is convenient for matching several PLU/EAN items and selling them in a lump (e.g. value meal etc.). Operation is the same as for normal PLU/EAN. The promotion table consists of the text for the table, a maximum of 25 objected items (selected from PLU/EAN, department or group), trip levels (the number of entries to be satisfied) for each item, promotion type and promotion detail.
Page 48: Plu/Ean Link Entries
■ PLU/EAN link entries In case that you register a PLU or EAN that has any PLU linked with the PLU or EAN, the linked PLU(s) are automatically registered together with the leading link PLU or EAN when it is registered. The print format on the receipt depends on the programming (PRINT SELECT2 in OPTIONAL menu in PGM2 mode) as described below.
Page 49: Ean/Itf-To-Plu Conversion
Procedure “UNDEFINED CODE” is displayed with beep sounds and price input window is displayed. When the unit price is zero, or in case of non-PLU type Scan an undifined EAN code EAN code having price info. Ä or press code. Undifined EAN code To cancel the operation...
Page 50: Plu/Ean Information Inquiry (View) Function
ITF-to-PLU conversion ITF (Interleaved Two of Five) is a standard distribution code usually printed on corrugated cardboard boxes. Use this function to sell packaged items marked with ITF codes. ITF code 1234567890123456 linked to PLU code 19 Example ITF code 1234567890000001 linked to PLU code 19 Key operation 1234567890123456 1234567890000001...
Page 51: Ean Price Change Function
■ EAN price change function To use this function, consult your dealer. NOTE You can use this function when you need to change the unit price or associated department of an EAN item in REG/MGR mode. There are two methods for change: 1.
Page 52: Combo Meal Plu/Ean Entries
Price change mode Example Key operation Changing a price during a transaction Example Key operation • When an undefined code is entered in the price change mode, the register goes to an error NOTE status. • When you press the Ê...
Page 53: With/Without Entries
■ With/without entries A maximum of 10 tied PLUs of the Combo PLU can be modified (added or deleted) temporarily by using keys. With: To add a PLU to the combo PLU/EAN. Without: To delete a linked PLU from the combo PLU/EAN. Procedure To enter the next PLU code to be added With:...
Page 54: Plu Level Shift (For Direct Plus)
■ PLU level shift (for direct PLUs) This shift can add to the number of direct PLUs on your POS terminal without adding additional direct PLU keys. You can use direct PLUs in ten levels by utilizing the PLU level shift number key ⁄...
Page 55 Lock shift mode (for PLU levels) If your terminal has been programmed for PLU level in the lock shift mode, press a desired PLU level shift key before a numeric entry. Procedure ä ⁄ through When you use the FF method, you need not press the NOTE Level 1 : PLU code 1, PLU code 2 Example...
Page 56: Price Level Shift
■ Price level shift Eight different price levels can be programmed for each PLU/EAN. The price levels can be changed for PLU/EAN registrations. You can shift the PLU/EAN price level (level 1 thru 8) by utilizing the price level shift number key >...
Page 57: Condiment Entries (For Plu)
PLU price level 1: PLU code 1 (@1.91), PLU code 2 (@0.79) Example PLU price level 2: PLU code 1 (@2.00), PLU code 2 (@0.99) • When your POS terminal has been programmed for the automatic return mode (by one item): Key operation •...
Page 58 Key operation Example Touch “MASHED.P” on the keyboard. • When the condiment entry is programmed to be compulsory, your POS terminal will continue to NOTE operate for the condiment entry until you finish the entire condiment entry programmed for the PLU.
Page 59: Pint Entries
Using this function, you can sell an item with the desired quantity such as a half and a double. To perform this function, press the programmed a pint price and a pint quantity. The price for the pint quantity will appear on the receipt. For details, contact your authorized SHARP dealer. Procedure FF method...
Page 60: Crate Entries
• Excepting the time range from 9:00 AM to 11:00 AM Key operation ■ Crate entries Using the thru and storing drink bottles). To use this function, you need to program the following items in the PGM2 mode: • Crate table no. •...
Page 61 Combination entries Use this type of entry to sell a crate of several kinds of drinks. Example Crate table no.: Number of bottles: Price of the crate table: 5.50 Crate table text: CRATE02 Key operation (PLU/EANs in the bottles need to be entered until the quantity reaches the specified number of bottles.) The preset prices of the PLU codes 10, 11, and 12 are ignored.
Page 62: Display Of Subtotals
Display of Subtotals Your POS terminal provides the following types of subtotals: ■ Subtotal Press the key at any point during a transaction. The sales subtotal including tax will appear in the display. ■ Difference subtotal (Differ ST) ∂ Press the key at any point during a transaction.
Page 63: Finalization Of Transaction
Finalization of Transaction ■ Cash or check tendering Press the key to get an including-tax subtotal, enter the amount tendered by your customer, then press Å É through key if it is a cash tender or press the When the amount tendered is greater than the amount of the sale, your POS terminal will show the change due amount and the symbol “CHANGE.”...
Page 64: Mixed Tendering (Check + Cash)
■ Mixed tendering (check + cash) Key operation Example ■ Cash or check sale that does not need any tender entry Enter items and press the is a check sale. Your POS terminal will display the total sales amount. Key operation Example ■...
Page 65: Mixed-Tender Sale (Cash Or Check Tendering + Credit Tendering)
■ Mixed-tender sale (cash or check tendering + credit tendering) Key operation Example Press the through NOTE customer makes payment by checks or by credit account. Ô Ò Ó Œ keys or the through keys in place of the Print key when your...
Page 66: Computation Of Vat (Value Added Tax)/Tax
Computation of VAT (Value Added Tax)/Tax ■ VAT/tax system The POS terminal may be programmed for the following six tax systems by your authorized SHARP dealer. Automatic VAT 1 through 6 system (Automatic operation method using programmed percentages) This system, at settlement, calculates VAT for taxable 1, taxable 2, taxable 3, taxable 4, taxable 5, and taxable 6 subtotals by using the corresponding programmed percentages.
Page 67: Vat Shift Entries
(When the automatic VAT 1 through 6 system is selected) • If you want to achieve the VAT shift at the end of transaction, contact your authorized SHARP NOTE dealer. • To program the initial status of the POS terminal to be in the VAT shift mode (Initial VAT SHIFT), please contact your authorized SHARP dealer.
Page 68: Guest Check (Glu)
Guest Check (GLU) ■ Guest look up (GLU) system New guest Procedure For automatic GLU code generation In case no. of guest entry is disabled GLU code © Guest no. (1 to 9999.9) ı XXXXXX When paid in full.(settlement) To cancel the opened GLU display, press the •...
Page 69: Deposit Entries
Additional ordering Procedure Opened GLU codes are displayed [Select the GLU code] OPENED © GLU code √ ı XXXXXX When paid in full.(settlement) Key operation Example ■ Deposit entries Deposit refers to a prepayment on a guest check. It can be received in cash, by check or credit. You can make a deposit entry only when entering a guest check.
Page 70: Transferring Guest Checks Out Or In (Transfer-In/Out)
Key operation Example Key operation Example ■ Transferring guest checks out or in (Transfer-in/out) Transferring guest checks out At the end of a clerk shift or whenever a clerk is relieved, one or more open guest checks can be transferred from the clerk to the open check file until the responsibility for the check(s) is assigned to another clerk.
Page 71: Bill Printing
• This function is available immediately after the finalization of transaction. NOTE • If the copy function is allowed, you can print the bill copy on slip and receipt only once. If you need the bill copy, contact your authorized SHARP dealer. Key operation Example ˚...
Page 72: Intermediate Glu Reading
■ Intermediate GLU reading This function is used for temporary inspection of the guest check. The details of the guest check can be printed on the receipt or the slip. For selecting these printers, contact your authorized SHARP dealer. Procedure...
Page 73: Bill Separating
• This function requires that the current GLU code be entered for #1 and a new GLU code be NOTE entered for #2. • A #1 bill is transferred to a #2 bill. The #1 bill is then cleared and set free. Key operation Example ■...
Page 74 Bill separating by item Key operation Example Touch the item to be separated. 1002 ﬂ ı Display ▼ ▼ ▼ ▼...
Page 75 Bill separating by amount Key operation Example 1003 2000 ﬂ ı Display ▼ ▼ ▼...
Page 76 Bill separating by person Key operation Example • The items which are refunded or discounted can not be separated. NOTE • You cannot specify the quantity of an item for selection when the stored quantity has decimal fraction. • When no item is yet selected, the B.S. mode is automatically terminated by pressing the key or removing the clerk key.
Page 77: Transaction Migration
■ Transaction migration This POS terminal allows you to migrate the transaction of non-GLU type to the GLU file. Procedure For automatic GLU code generation [Item entries] GLU code (1 to 9999.9) ı XXXXXX When paid in full. (Settlement) Key operation Example The transaction migration can be operated before payment operation was made.
Page 78: Ordering Systems
*1: The ordering numbers sorted by date and time are displayed in the list. You can also sort them by date and tour no. or date only. For details, please consult your authorized SHARP dealer. *2: Choose a purchase order date for the new order.
Page 79 Key operation Example Select “MO 27/10/2008”. Select “NEW”. 1430 2300 ı Display ▼ ▼ ▼...
Page 80: Credit Customer Advance Ordering
The customer number is six digits and the customer related consecutive number is 1 to 10 by default. They can be changed to five digits and 1 to 99 respectively by programming. To program the setting, please consult your authorized SHARP dealer. The customer related consecutive number is incremented every time a credit customer advance order is registered.
Page 81 • New credit customer advanced orders must be temporarily closed with the NOTE When the purchase order date comes, finalize them by credit tendering. • The purchase order date must be within 100 days from the current date. • You can finalize an order before the purchase order date. In this case, the message “DATE NOT REACHE 1 YES 2 NO”...
Page 82: Article Order Masks
■ Article order masks To use this function, please consult your SHARP authorized dealer. NOTE Article order masks are basically the data entry forms of orders to be sent from the POS terminal to the headquarters. They are also used for the forms of merchandise returns, inventories, delivery notes, etc.
Page 83: Auxiliary Entries
Auxiliary Entries ■ Percent calculations (premium or discount) • Your POS terminal provides percent calculations for a subtotal or each item entry depending on the programming. • Percentage: 0.01 to 99.99% Percent calculation for a subtotal Key operation Example (When a discount of 10% is programmed ¡...
Page 84: Refund Entries
Discount for item entries Key operation Example ■ Refund entries For a refund entry, press the key or just before you scan an EAN code. The operation before pressing the one of normal operation. For example, if a refund item is the one entered into a department, enter the amount of the refund, then press the entered into a PLU is returned, enter the corresponding PLU code, then press the refund item is the one entered into an EAN, press the...
Page 85: Printing Of Non-Add Code Numbers
• You can void the free text by cursor or touching void operation. NOTE • You can enter free texts before item entry by default. If you want to enter free texts after item entry, please contact your authorized SHARP dealer. 1230 Ô...
Page 86: Payment Treatment
Payment Treatment ■ Tip-in entries Your POS terminal allows the entry of tips that your guests give to clerks in cash or other media (check or credit). The tip in entry assumes that it is carried out in the following system: •...
Page 87: Currency Exchange
■ Currency exchange Your POS terminal allows payment entries in foreign currency. Pressing the subtotal in foreign currency. Cash alone can be handled after currency exchange. Procedure After an entry is completed After the amount tendered is found smaller than the sales amount in a sales entry *Preset rate: 0.0000 to 9999.999999...
Page 88: Received-On-Account Entries
Select the cash only system when you receive RA by cash only. In the mixed tendering system, you can receive RA by cash, check or credit. In either system, you cannot receive RA in foreign currency. When you want to use the cash only system, contact with your authorized SHARP dealer. Mixed tendering system...
Page 89: Paid-Out Entries
In the mixed tendering system, you can make a payment by cash, check or credit. In either system, you must a PO entry only in a transaction. When you want to use the cash only system, contact with your authorized SHARP dealer. Mixed tendering system...
Page 90: No-Sale (Exchange)
Cash only system Procedure Amount (max. 8 digits) Key operation Example ■ No-sale (exchange) Simply press the key without any entry. The drawer will open and the printer will print “NO SALE” on both the journal and the receipt. If you let your machine print a non-add code number before pressing the key, a no sale entry is achieved with a non-add code number printed.
Page 91: Cashing A Check
■ Cashing a check To use this function, please consult your authorized SHARP dealer, while you cannot use this NOTE function together with the cash transferring function. Procedure Check Ò through amount Key operation Example ■ Service charge When the payment operation is made for sales registrations, the service charge amount is calculated and printed.
Page 92: Customer Management
Customer Management Your POS terminal can provide the customer management function. To enable the customer management function, enter the customer code assigned to a customer. You can enter the customer code at any point during a transaction. Normally customer information (name, code and address) are previously set by the programming. However, you can enter a new customer information during transaction.
Page 93: Basic Operations
■ Basic operations Key operation Example 0800000000075 • To enter a new customer code in the REG/MGR-mode Key operation 0800000001232 n a m e 5 e a d d r 5 e • When you allow the customer to defer the payment; Key operation 0800000000075 •...
Page 94: Customer Record Search By Name
■ Customer record search by name This function allows you to search the customer file by name for customer records. This function is available prior to/during a transaction. Procedure To cancel the operation ˆ The customer code The name input box is displayed. input box is displayed.
Page 95: Name And Address Printing On Receipt/Bill
■ Name and address printing on receipt/bill To use this function, please consult your SHARP authorized dealer. NOTE This function allows you to print on the receipt or bill a name and address saved in the name and address file. The data of the name and address file can be created on your computer and transferred to the POS terminal via online communications or optional SD card.
Page 96: Customer Bill Printing
■ Customer bill printing This function prints the data of customer transactions finalized with the Enter a customer code for which you want to print the transaction data. The range of data to be printed can be specified by date. You can also choose to clear or keep the printed data. Procedure Scan customer code Ä...
Page 97: Employee Function
Clerks or managers can be signed on by entering employee codes, or they can be signed on by using employee cards. To use an employee card, you need a magnetic card reader (MCR). Contact your authorized SHARP dealer. Use the following procedures: •...
Page 98: Employee's Working Time Recording
■ Employee’s working time recording You can manage the number of hours for which employees work. The working time can be recorded by the following operations: Time-in/out and break-in/out operations Select the • Time-in “REG” mode When location entry is inhibited When the default location is selected Select a job location...
Page 99 Key operation Example Employee code Secret code Select a location no. (Use the key to select the option. You can also use the to display the options list.) Clerk code Select a working time shift. “ 1375 Display ▼ ▼ ▼...
Page 100 (Use the option. You can also use the to display the options list.) Time-edit operation A manager can edit employee’s time-in/out data to record his or her time correctly. Select the 3 EMPLOYEE “OPXZ” mode Employee code (max. 10 digits) XXXXXXXXXX Reading an employee card...
Page 101: Employee's Working Time Shift
■ Employee’s working time shift This function enables you to control the employees’ working time shifts. Working time shifts of a day are divided into a maximum of nine. You can also use this function to control CCD entries, forcing the employees to make those entries at this operation (CCD per shift).
Page 102: Customer Relation Management
Customer Relation Management ■ Discount groups This function is useful in dividing all the sales items into groups and making discount/markup entries based on the rates and other settings programmed for each of the divided groups. To use this function, press a group discount key ( Pressing a discount group shift key ( subtotal for the corresponding group.
Page 103: Bonus Points
■ Bonus points Customers can get redeemable bonus points for their purchases. There are the following two types of bonus points: • Bonus points to be given for purchasing specified PLU/EANs. • Bonus points to be given for purchasing more than the specified amount. For the former type, the number of bonus points to be given can be programmed in the PLU/EAN article programming.
Page 104: Waste Mode
WASTE Mode This mode is used to throw away an article which has already been prepared and is no longer serviceable. Procedure [Item registration] • PLU entries are only allowed in the WASTE mode, and direct and indirect void operations are NOTE also allowed in this mode.
Page 105: Training Mode
TRAINING Mode The training mode is used when the operator or the manager practices POS terminal operations. In case “clerk and cashier system” is applied to your POS terminal, cashiers can enter to the NOTE training mode. When a clerk/cashier set in training is selected, the POS terminal automatically enters the training mode, while a clerk/cashier not set in training is selected, the POS terminal automatically enters the ordinary REG mode.
Page 106: Supervisor Clerk
Supervisor Clerk This function is used to substitute a supervisor clerk for an ordinary clerk. The supervisor clerk can make entry as an ordinary clerk by assigning the ordinary clerk code. You can use the supervisor clerk function only for substituting for an ordinary clerk. This function is available only in the real clerk key system. To use this function, insert a real clerk key assigned supervisor clerk, enter the ordinary clerk code and ˚...
Page 107: Overlapped Clerk Entry
Interrupt handling is possible only in the overlapped clerk entry. For actual use of this function, contact your authorized SHARP dealer. • The overlapped clerk entry is available only in the clerk entry system.
Page 108: Correction
Correction Correction of the Last Entry (Direct Void) If you make an incorrect entry relating to a department, PLU/subdepartment, EAN, percentage ( ª ), discount ( through immediately. Key operation Example ), item refund, or tip, you can void this entry by pressing the 1250 5012345678900 ™...
Page 109: Correction Of The Next-To-Last Or Earlier Entries (Indirect Void)
Correction of the Next-to-Last or Earlier Entries (Indirect Void) If you find an incorrect entry before finalizing the transaction (e.g. before pressing the the entry by the cursor operation or the key sequence operation. Indirect void by cursor/touching operation You can void department, PLU/subdepartment, EAN, item refund, amount discount/premium and percent entries.
Page 110: Subtotal Void
Subtotal Void You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the POS terminal issues a receipt. Key operation Example Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function Any errors found after the entry of a transaction has been completed or during an amount tendered entry cannot be voided.
Page 111: Special Printing Function
“OFF” status (no receipting), press the receipt whether the receipt ON-OFF function is in the “ON” or “OFF” status. If you want to make a copy, please consult your authorized SHARP dealer. To toggle the receipt ON-OFF status, use the following procedure: NOTE ‰...
Page 112: Guest Check Copy
√ Press the key. The validation printing will start. Programmed compulsory validation printing can be overridden by performing the following NOTE operation. If you need this function, contact your authorized SHARP dealer. 1. Enter the manager mode. √ ß Finalization...
Page 113: Barcode Printing
Barcode Printing This function is used to print a barcode which encodes the total amount of the sales or the amounts of each department sales. The transaction must be finalized with the authorized SHARP dealer. Key operation Example Å key. For details, please contact your Print Å...
Page 114: Entertainment Bill
Entertainment Bill This function is used to print sales data on guest checks (Entertainment bill) on a receipt printer. Procedure E.BILL Print sample...
Page 115: Manager Mode
Manager Mode The manager mode is used when managerial decisions must be made concerning POS terminal entries, for example, for overriding limitations and for other various non-programming managerial tasks. Normal POS terminal operations may also be performed in this mode. NOTE Entering the Manager Mode To enter the manager mode, use the following procedure in the REG mode:...
Page 116: Tip Paid Entries
Tip Paid Entries This operation is used when tips that guests have paid by using media other than cash (check or credit) are paid to respective clerks in cash. You can make tip paid entries in the MGR mode only. The tips are paid to corresponding clerks according to their portions.
Page 117: Correction After Finalizing A Transaction
Correction after Finalizing a Transaction When you need to void incorrect entries that clerks cannot correct (incorrect entries that are found after finalizing a transaction or cannot be corrected by direct, indirect or subtotal void), follow this procedure in the MGR mode.
Page 118: Reading (X) And Resetting (Z) Of Sales Totals
Reading (X) and Resetting (Z) of Sales Totals • Use the reading function (X) when you need to take the reading of sales information entered after the last resetting. You can take this reading any number of times. It does not affect the POS terminal’s memory.
Page 119 Report type GENERAL General report <DEPARTMENT> DEPT. /GROUP Department by group report DEPT. IND. GROUP Individual department group report DEPT. GROUP TOTAL Department group total report <PLU> PLU/EAN sales report by specified range PLU PICKUP PLU/EAN pickup report COMBO SALES Combo sales report COMBO PICKUP Combo sales pickup report...
Page 120 Report type <PERSONNEL> ALL CLERK All clerk report IND. CLERK Individual clerk report ALL CASHIER All cashier report IND. CASHIER Individual cashier report EMPLOYEE Employee report EMP. ADJUSTMENT Employee time adjustment report EMP. ACTIVE STATUS Employee active status report EMP. OVER TIME Employee over time report <OTHERS>...
Page 121 *1: You can pick up PLU/EAN codes for issuing the report. You can pick up new PLU/EAN NOTE codes or the codes that were picked up the last time. To pick up new codes, select “1 NEW PICKING”, and follow the procedure show below to pick up new codes. To pick up the codes that were picked up last time, select “2 LAST PICKING”.
Page 122: Compulsory Cash/Check Declaration (Ccd)
* You can also allow the employee to make the CCD entry after the working time shift operation by programming. Compulsory cash/check declaration is available in the above four types. You can choose either NOTE of these. Contact your authorized SHARP dealer for details. Key operation • Individual clerk/cashier Z report OPXZ mode...
Page 123: Non-Accessed Ean And Customer Deletion
Non-accessed EAN and Customer Deletion You can delete EANs and customers that had not been accessed for a certain period. You can program a period in the PGM2 mode. As for customer, you can also delete customers with regardless to a non-accessed period. Follow the procedure shown below.
Page 124: Prior To Programming
Prior to Programming Programming Keyboard Layout In the PGM1 or PGM2 mode, the keyboard layout is changed to the following one for programming. RECEIPT JOURNAL ･ : The shaded area contains the character keys which are used for programming characters. ß...
Page 125: How To Program Alphanumeric Characters
∏ ˜ Î ¨ Regarding the perform the same actions: ∏ ˜ Î ¨ ° · For more information about using these keys, see “Basic Instructions” section in Chapter 12 “Programming.” How to Program Alphanumeric Characters This section discusses how to program alphanumeric characters such as “DESCRIPTION,” “NAME” and “TEXT.” ■...
Page 126: Entering Character Codes
■ Entering character codes Numerals, letters and symbols are programmable by entering the following procedure with the cursor placed at the position where you want to enter characters: º XXX : character code (3 digits) Character code: 016 - 031 032 - 047 048 - 063 064 - 079...
Page 127: Programming
Programming This chapter explains how to program various items. Before you start programming, select the PRICE, PGM1, PGM2, AUTO KEY or SD CARD mode from the mode selection screen depending on the item you are going to program. Basic Instructions This section illustrates the basic programming by using an example of programming for departments.
Page 128: Programming Example
Procedure ■ Programming example The following example shows how to program 2.00 for the unit price, “ABCDE” for the description, and “taxable 2 yes” for department 1. In the PGM2 MODE screen, select “2 SETTING” by using the · ° key and press the •...
Page 129 Î ¨ The following sections describe how to program each item which is contained in a programming group. On the first page of the “01” window, program the unit price and description as follows: NOTE There are three entry patterns for the programming: the numeric entry, character entry, and selective entry.
Page 130: Article Programming
Article Programming Use the following procedure to select any option included in the article programming group: Procedure Î ¨ The screen continues. The following illustration shows those options included in the article programming group. 1 ARTICLE 1 DEPT 2 PLU/EAN 3 DYNAMIC EAN 4 PLU RANGE 5 HAPPY HOUR...
Page 131: Department
■ Department Your POS terminal is equipped with 20 standard departments, and can be equipped with a maximum of 99 departments. Use the following procedure to program for departments. Procedure Select a pertinent dept. code from the departments list. ▼ The screen continues.
Page 132 1 - 6, manual VAT1 - 6, manual VAT1, manual tax 1 - 6, and the combination of the automatic VAT 1 - 3 and the automatic tax 4 - 6, contact your authorized SHARP dealer. • When the combination of the automatic VAT1 - 3 and automatic tax 4 - 6 system is selected, one of the taxable 1 - 3 can be selected in combination with taxable 4 - 6.
Page 133: Plu/Ean
Unit price of each price level (max. 6 digits) By default, only a price for PRICE 1 can be entered. If you want to enter a price for PRICE 2 through 8, contact your authorized SHARP dealer. • BASE QTY (Use the numeric entry) Base quantity for each PLU/EAN that should be applied only to split-pricing entries (max.
Page 134 ■ PLU/EAN (continued) • MENU TYPE (Use the selective entry) PLU/EAN menu type selection COMBO: Combo PLU/EAN LINK: Link PLU/EAN NORMAL: Normal PLU/EAN • COMBO#/LINK# (Use the numeric entry) Table number for combo PLU/EANs/link PLUs (1 through 99) • CONDIMENT TBL# (Use the numeric entry) Table number for condiment entry (1 through 99) For EAN, it is fixed to “00”.
Page 135: Dynamic Ean
1 - 6, manual VAT1 - 6, manual VAT1, manual tax 1 - 6, and the combination of the automatic VAT1 - 3 and the automatic tax 4 - 6, contact your authorized SHARP dealer. • When the combination of the automatic VAT1 - 3 and automatic tax 4 - 6 system is selected, one of the taxable 1 - 3 can be selected in combination with taxable 4 - 6.
Page 136: Plu Range
■ PLU range You can program PLUs in the designated range. Procedure ▼ The screen continues in the same format as those screens shown in section “PLU/EAN”. ■ Happy hour You can program the time range for each happy hour (Happy hour 1 to Happy hour 9). You can also program the day of the week the programmed happy hour functions.
Page 137: Plu Menu Key
■ PLU menu key When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list. Your POS terminal allows you to program a max. of 50 PLU menu keys. You can program a max. of 42 PLUs/sub-menus for each PLU menu key.
Page 138: Combo Meal
■ Combo meal When you want to make some deduction for set sellings, combo meal should be specified, a PLU or EAN (combo PLU or EAN) can have a maximum of 10 PLUs subsidiarily. Procedure ▼ Selected combo meal no. ▼...
Page 139: Plu Condiment Table
■ PLU condiment table The “condiment entry” is intended to guide the operator in making menu entries which require special cooking instructions. For example, a clerk can make such entries as “garnishing potato,” “with salad,” and “grilling steak rare.” When a clerk enters a menu-item PLU to which PLUs for the condiment entry have been assigned, these orders (such as “garnishing potato”) will be printed on the receipt and conveyed to the kitchen.
Page 140 Procedure ▼ Selected condiment table number ▼ The screen continues. Program each item as follows: • CONDIMENT TABLE (Use the numeric entry) Condiment table number (1 through 99) • TXT (Use the character entry) Description for a condiment menu. Up to 16 characters can be entered. •...
Page 141: Promotion Table (Global/Individual Type)
■ Promotion table (global/individual type) There are two types of promotion tables: the global type and individual type. The global type requires you to program a trip level for a set of objected items while the individual type requires you to program a trip level for each objected item.
Page 142 ■ Promotion table (continued) TYPE LEVEL 1 through 5 (Global type) (Individual type) The screen continues. • PLU/EAN CODE, DEPT or GROUP (Use the numeric entry) Enter a PLU/EAN, department or PLU group code. • TYPE (Use the selective entry) GLOBAL: Selects the global type.
Page 143: Crate Table
■ Promotion table (continued) ■ Crate table You can program up to 99 crate tables Procedure ▼ Selected crate table number ▼ The screen continues. • PROMOTION DETAIL (Use the numeric entry) AMOUNT DISCOUNT: Enter a discount amount. % DISCOUNT: Enter a discount rate.
Page 144: Ean-To-Plu Converting Table
■ EAN-to-PLU converting table Procedure ▼ Enter an EAN code. ▼ ■ ITF-to-PLU converting table Procedure ▼ Enter an ITF code. ▼ Program each item as follows: • EAN PLU CONVERT (Use the numeric entry) Enter an EAN code. • PLU CODE (Use the numeric entry) Enter a PLU code.
Page 145: Ean Non-Plu Code Format
■ EAN Non-PLU code format EAN-13 type Flag Free format (02 or 20-29) Procedure Select a arbitrary number, or a pertinent EAN TYPE OF CODE & SYSTEM CODE you set. ▼ The screen continues. EAN-8 type Flag Price check digit Field 1 Field 2 Free format area...
Page 146: Press Code (For Ean)
Enter a tare weight for the scale table number (max. 4 digits: 1 to 9.999 kg (1 to 99.99 lbs.)). NOTE Your POS terminal may also be set to accommodate 2-integer +2- decimal weights. For more details, please contact your authorized SHARP dealer.
Page 147: Plu/Ean Stock
■ PLU/EAN stock You can assign a stock quantity to each PLU/EAN code. Shown below is an example of selecting “1 OVERWRITE.” Procedure ▼ Select a pertinent PLU/EAN code, or directly enter a PLU code or EAN code. ▼ ■ EAN delete You can delete the EAN codes which have not been accessed during the period you set in this program when you execute the delete job in EAN DELETE in X1/Z1 mode.
Page 148: Direct Key Programming
Direct Key Programming Use the following procedure to select direct-key programming: ■ Direct key You can assign departments and PLUs directly to the keyboard. In the case of PLUs, you may assign up to 10 levels to be accessed directly on the keyboard. For key no. positions, refer to the illustration shown below. Procedure ▼...
Page 149: Functional Programming
Functional Programming Use the following procedure to select any option included in the functional programming group: Procedure ▼ The following illustration shows those options included in the functional programming group. 3 FUNCTION GROUPS 1 (-) 3 GROUP DISCOUNT % 4 COMMISSION 5 MISC.
Page 150: Percent Key ( ¡ Through
■ Discount key ( • ENTRY TYPE (Use the selective entry) Received on account (-) ITEM: Item (-) SBTL: Subtotal (-) You can also select a discount key by pressing the corresponding key. NOTE ■ Percent key ( ¡ through Procedure Select a pertinent percent key from the percent keys list.
Page 151: Commission
■ Commission Procedure Select a pertinent commission no. from the commission list. ▼ ■ Miscellaneous functions (deposit, RA, PO, tip, cash in drawer and check change) Procedure The screen continues. ▼ Select a pertinent function from the miscellaneous functions list. Deposit Program each item as follows: •...
Page 152: Service Charge
■ Miscellaneous functions (continued) Cash in drawer Check change ■ Service charge Procedure • HALO (High Amount Lockout) (Use the numeric entry) A: Significant for HALO (1 through 9) B: Number of zeros to follow the significant digit for HALO (0 through 8) AB is the same as A x 10 •...
Page 153: Bonus Points
■ Bonus points You can program up to 10 sets of purchase amounts and bonus points in the bonus point table. In the bonus redemption programming, you can set the minimum bonus point, redeemed bonus points and discount amount for the redeemed bonus points. Procedure ▼...
Page 154: Media Key Programming
Media Key Programming Use the following procedure to select any option included in the media group: Procedure ▼ The following illustration shows those options included in the media key programming group. 4 MEDIA 1 CASH 2 CHECK 3 CREDIT 4 CA/CHK 5 CUSTOMER CHARGE 6 FOREIGN CURRENCY 7 CURRENCY MONEY...
Page 155: Check Key ( Through )
■ Cash key (continued) • NAME&ADDRESS (Use the selective entry) You can make the name and address entry compulsory when a cash entry is accepted. COMPULSORY: Compulsory name and address entry NON-COMPULSORY: Non-compulsory name and address entry • AMOUNT ENTRY (Use the selective entry) You may select compulsory or non-compulsory amount tender.
Page 156: Credit Key ( Ó Through
■ Check key (continued) • EFT (Use the selective entry) COMPULSORY: NON-COMPULSORY: Makes EFT function non-compulsory. • DRAWER OPEN (Use the selective entry) YES: Opens the drawer. Disables the drawer opening. • CHANGE DUE (Use the selective entry) Either change enable or disable can be selected for each check key. DISABLE: Disables change calculation.
Page 157: Check Cashing
■ Credit key (continued) NOTE You can also select a credit key by pressing the corresponding key when it has been placed directly on the keyboard instead of selecting the key from the menu. ■ Check cashing You can program the description and the upper limit amounts for check cashing. Procedure Select a pertinent check cashing no.
Page 158: Foreign Currency (Foreign Currency Drawer And Currency Exchange Key , Through + )
■ Charge key (continued) NOTE You can also select the charge key by pressing the corresponding key when it has been placed directly on the keyboard. ■ Foreign currency (foreign currency drawer and currency exchange key Procedure ▼ Select a pertinent item from the foreign currency list.
Page 159: Currency Money
■ Currency money You can program the texts and amounts of each domestic bill, coin and foreign currency used for the starting cash memory. Up to 20 currencies (MOENY1 through 20) can be programmed. Procedure Select a pertinent currency money from the currency money list.
Page 160: Training Text/Clerk Programming
Training Text/Clerk Programming Select “5 TRAINING TEXT/CLK” in the SETTING window. You can set the text for the training mode title and up to 2 clerks/cashiers in training. Procedure Text Programming Use the following procedure to select any option included in the text group: Procedure ▼...
Page 161: Function Text
■ Function text You can program a maximum of 12 characters for each function by using the following table: Procedure The screen continues. Function Promotion discount Difference Taxable 1 subtotal Taxable 2 subtotal Taxable 3 subtotal Taxable 4 subtotal Taxable 5 subtotal Taxable 6 subtotal VAT/tax 1 VAT/tax 2...
Page 162 ■ Function text (continued) Function Domestic currency 9 Non-turnover total 1 Non-turnover total 2 Non-turnover total 3 Check in drawer (+)dept. total (–)dept. total Hash(+) total Hash(–) total Bottle return (+) total Bottle return (–) total Net 1 (Taxable 1 - VAT/tax 1) Net 2 (Taxable 2 - VAT/tax 2) Net 3 (Taxable 3 - VAT/tax 3) Net 4 (Taxable 4 - VAT/tax 4)
Page 163: Department Group Text
■ Function text (continued) Function Credit payment for exchange 1 Domestic currency 1 for check Domestic currency 1 for credit VOID text on KP REFUND text on KP RETURN text on KP New Code for customer Remained charge for customer Deduction Price change receipt title Bonus points for item...
Page 164: Plu Hourly Group Text
■ PLU hourly group text You can program a maximum of 12 characters for each PLU hourly group (1 to 9). Procedure Select a pertinent PLU hourly group no. from the PLU hourly groups list. ▼ ■ PLU information text You can program information text in PLU information text tables (1 to 9999).
Page 165: Personnel Programming
Personnel Programming Use the following procedure to select any option included in the personnel group: Procedure ▼ The following illustration shows those options included in the personnel programming group. 7 PERSONNEL 1 CLERK 2 CASHIER 3 MANAGER 4 EMPLOYEE 5 JOB LOCATE TBL 6 WORKING TIME SHIFT 7 CONTACTLESS KEY 8 CLERK KEY DEL.
Page 166: Clerk
■ Clerk In case that “clerk + cashier system” is applied to your POS terminal, data except SECRET NOTE CODE, NAME and KEY No. are not effective. Procedure ▼ The screen continues. • VAT SHIFT (Use the selective entry) STATE: Enables VAT shift entry. NOT: Disables VAT shift entry.
Page 167 ■ Clerk (continued) • Z1 MODE (Use the selective entry) DISABLE: Disables operation in the Z1 mode ENABLE: Enables operation in the Z1 mode. • X2Z2 MODE (Use the selective entry) DISABLE: Disables operation in the X2/Z2 mode. ENABLE: Enables operation in the X2/Z2 mode. •...
Page 168: Cashier
■ Cashier Procedure ▼ The screen continues. • PGM2 MODE (Use the selective entry) DISABLE: Disables operation in the PGM2 mode. ENABLE: Enables operation in the PGM2 mode. • PGM1 MODE (Use the selective entry) DISABLE: Disables operation in the PGM1 mode. ENABLE: Enables operation in the PGM1 mode.
Page 169: Manager
■ Cashier (continued) • SD CARD MODE (Use the selective entry) DISABLE: Disables operation in the SD CARD mode. ENABLE: Enables operation in the SD CARD mode. • Z1 IN OPX/Z (Use the selective entry) DISABLE: Disables resetting operation in OPXZ mode. ENABLE: Enables resetting operation in OPXZ mode.
Page 170: Employee
■ Employee You can program various items for each employee. Procedure ▼ Pertinent employee code ▼ The screen continues. Program each item as follows: • EMPLOYEE (Use the numeric entry) Employee code (max. 10 digits: 0000000001 to 9999999999) • SECRET CODE (Use the numeric entry) Secret code (max.
Page 171: Job Location Table
■ Job location table You can program three functions for each job location table number which is assigned to employees. Procedure ▼ Pertinent job location table number ▼ ■ Working time shift You can program the names for 9 working time shifts. Procedure ▼...
Page 172: Contactless Key
■ Contactless key You can program a clerk code for each contactless clerk key, and confirm the clerk name. When you perform this programming, the corresponding contactless key must be set to the clerk switch. You can program the same clerk code for two or more contactless clerk keys. Procedure ▼...
Page 173: Prohibition Of The Contactless Key
■ Prohibition of the contactless key You can prohibit a disused contactless key, entering the clerk code for the contactless key. You can perform this programming without the corresponding contactless key. Procedure ▼ Pertinent clerk code ▼ Program each item as follows: •...
Page 174: Terminal Programming
Terminal Programming Use the following procedure to select any option included in the terminal group: Procedure ▼ • DRAWER ALARM (Use the numeric entry) Alarm length of time with drawer opening (0 to 255 seconds) • Your POS terminal starts to monitor how long the drawer is kept open the moment the drawer is opened at the end of a transaction in the REG/VOID mode.
Page 175: Date/Time Setting
Date/Time Setting Use the following procedure to select the menu option “9 DATE/TIME”: ■ Date/time You can set the date and time for the POS terminal. Procedure ▼ Optional Feature Selection Use the following procedure to select any option included in the optional group: Procedure ▼...
Page 176: Function Prohibition
The following illustration shows those options included in the optional feature programming group. 10 OPTIONAL 1 FUNC.PROHIBIT 2 FUNC.SELECT1 3 FUNC.SELECT2 4 PRINT SELECT1 5 PRINT SELECT2 6 EURO ■ Function prohibition Your POS terminal allows you to select whether to enable or disable various functions. Procedure The screen continues.
Page 177 ■ Function prohibition (continued) • OPEN GLU DISPLAY (Use the selective entry) DISABLE: Disables opened GLU automatically display at sign on. ENABLE: Enables opened GLU automatically display at sign on. • EAN LEARNING (Use the selective entry) DISABLE: Disables EAN learning function. ENABLE: Enables EAN learning function.
Page 178: Function Selection 1
■ Function selection 1 Your POS terminal enables you to select various functional selections. Procedure The screen continues. • VAT SHIFT (Use the selective entry) BY SHIFT: Allows VAT shift to be accomplished by the shift key. BY CLERK: Allows VAT shift to be accomplished by a clerk. •...
Page 179: Function Selection 2
■ Function selection 2 Your POS terminal enables you to select various functional selections. Procedure The screen continues. • PAY FOR EX1 (Use the selective entry) Payment for exchange1 amount CASH: Cash only ALL: All media • EX1 CALC. (Use the selective entry) Exchange1 calculation method DIVIDE: Division...
Page 180 ■ Printing selection 1 You can program various printing functions. Procedure The screen continues. • JOURNAL TEXT SIZE (Use the selective entry) NORMAL: Prints the normal-size letters on the journal. SMALL: Prints the compressed-size letters on the journal. • VAT/TAX AMT ON R/J (Use the selective entry) Does not print VAT or tax amounts on the receipt and journal.
Page 181: Printing Selection 1
■ Printing selection 1 (continued) • BILL PRINT ON RCPT (Use the selective entry) Does not print the bill on the receipt. YES: Prints the bill on the receipt. • INTERMEDIATE SLIP (Use the selective entry) Does not print the details of intermediate GLU reading on the slip. YES: Prints the details of intermediate GLU reading on the slip.
Page 182: Printing Selection 2
■ Printing selection 2 (continued) • TOTAL&CHANGE (Use the selective entry) Exchange1 amount print for total and change DOMESTIC: Displays in domestic currency only. WITH EX1: Displays both in domestic and EX1 currencies. • PAYMENT VP (Use the selective entry) Exchange1 amount print for payment VP DOMESTIC Displays in domestic currency only.
Page 183: Euro
■ EURO You can program optional functions for EURO. For the details, refer to EURO Migration Function section. Procedure • PRICE CONVERT (Use the selective entry) Does not convert the preset unit prices of Dept./PLU/EAN to the ones of EURO currency in the automatic EURO modification operation.
Page 184: Report Programming
Report Programming Use the following procedure to select any option included in the report group: Procedure ▼ The following illustration shows those options included in the report programming group. 11 REPORT 1 0 SKIP 2 GENERAL RPT FORMAT 3 TRANS. RPT FORMAT 4 CLERK RPT FORMAT 5 HOURLY REPORT 6 STACKED REPORT...
Page 185: General Report Format
■ Zero skip (continued) • HOURLY (Use the selective entry) SKIP: Skips those data that are “0” in the hourly report. NOT SKIP: Does not skip those data that are “0” in the hourly report. • DAILY NET (Use the selective entry) SKIP: Skips those data that are “0”...
Page 186: Transaction Report Format
■ Transaction report format You can program whether or not to skip the following items in the transaction report. Procedure The screen continues. Item DEPT TL (+) dept. total DEPT(–) (–) dept. total HASH TL Hash(+) total HASH(–) Hash(–) total BTTL TL Bottle return (+) total BTTL(–)
Page 187 ■ Transaction report format (continued) Item TRANS OUT Transfer out TRANS IN Transfer in BILL BAL Transfer out – transfer in SCM (+) Starting cash memory (+) SCM (–) Starting cash memory (–) SCM TTL Starting cash memory total Received-on-account Received-on-account2 RA –...
Page 188: Clerk Report Format
■ Clerk report format You can program whether or not to skip the following items in the clerk report format. Procedure The screen continues. Item Z1 COUNTER Clerk Z1 reset counter CLERK CODE Clerk code CLERK NAME Clerk name ORDER TL Order total COM.SAL1 Commission sales 1...
Page 189: Hourly Report
■ Clerk report format (continued) Item CASH5 Cash5 CHECK Check CHECK2 Check2 CHECK3 Check3 CHECK4 Check4 CHECK5 Check5 CREDIT1 Credit1 CREDIT2 Credit2 CREDIT3 Credit3 CREDIT4 Credit4 CREDIT5 Credit5 CREDIT6 Credit6 CREDIT7 Credit7 CREDIT8 Credit8 CREDIT9 Credit9 CHARGE Charge EXCH 1 Exchange 1 DOM.CUR1 Domestic currency 1...
Page 190: Stacked Report
■ Stacked report Your POS terminal is equipped with the stacked report printing function that enables multiple X/Z reports to be printed in sequence with a single request. Procedure Select a stacked report no. from the stacked reports list. ▼ ▼...
Page 191 ■ Stacked report (continued) • 14 COMMISSION SALES Commission sales report • 15 TAX Tax report • 16 CHIEF Chief report • 17 ALL CLERK Full clerk report • 18 ALL CASHIER Full cashier report • 19 EMPLOYEE (Use the numeric entry) Employee report Parameter: Starting employee code/ending employee code (1 through 9999999999) •...
Page 192 ■ Stacked report (continued) • 31 CUSTOMER BY AMT (Use the numeric entry) Customer sales report by amount Parameter: Starting price/ending price (0 through 99999.99) • 32 CHARGE ACCOUNT Charge account report • 33 NON ACCESSED EAN Non-accessed EAN report •...
Page 193: Message Programming
Message Programming Use the following procedure to select any option included in the message group: Procedure ▼ The following illustration shows those options included in the text programming group. 12 MESSAGE 1 RECEIPT LOGO 2 FREE TEXT 3 VP TEXT 4 SLIP TEXT 5 SLIP FOOTER 6 PAYEE NAME...
Page 194: Receipt Logo
• 3-line header message, graphical logo, and 3-line footer message type • Graphical logo and 3-line header and 3-line footer messages type Please contact your authorized SHARP dealer. ■ Free text Your POS terminal can print programmed texts for departments, PLUs and EANs on every receipt.
Page 195: Slip Text
■ Slip text Your POS terminal can print programmed messages for customers on the slip. Procedure ■ Slip footer Your POS terminal can print programmed footer messages for customers on the slip. Procedure ■ Payee name Your POS terminal can print programmed payee names for English checks. Procedure ■...
Page 196: Scrolling Message For Pole Display
■ Scrolling message for pole display Your POS terminal can display programmed scrolling messages on the optional pole display. Procedure Program each item as follows: • SCROLL POLE DISP. (Use the character entry) Texts for the scrolling message (max. 64 characters)
Page 197: Function Key Programming
Function Key Programming Use the following procedure to select an option in the function key programming: Procedure ▼ The following illustration shows those options included in the function key programming group. 13 FUNCTION KEY 1 FUNCTION MENU KEY 2 FUNCTION KEY * See “Function menu key list”...
Page 198: Function Menu Key
■ Function menu key You can assign a maximum of 15 function keys to each of the 30 function menu keys. You can also program the display menu titles for each function menu key. Pressing a function menu key displays its assigned function keys on the keyboard area, allowing you to use those function keys by touching.
Page 199 ■ Function menu key (continued) Setting menu title Procedure The screen continues ▼ ▼ Select a pertinent function menu key from the function menu key list. Select “2 MENU TITLE”. Enter a text for the menu title. • MENU TITLE (Use the character entry) Text for the menu title Up to 16 characters can be entered.
Page 200: Function Key
■ Function key You can program the display key texts and key colors for each function key. Procedure The screen continues ▼ The screen continues ▼ ▼ Select a pertinent function key group. Selecting a function key group here allows you to jump to a function key listed close to your desired one.
Page 201: Function Menu Key List
■ Function menu key list Each function menu key ( Function menu 01 key ( Menu title: CASH# Function key#1: CASH2 Function key#2: CASH3 Function key#3: CASH4 Function key#4: CASH5 Function key#5 to 15: INHIBIT Function menu 02 key ( Menu title: Function key#1: CREDIT1...
Page 202: Device Configuration Programming
Device Configuration Programming Use the following procedure to select a device configuration programming: Procedure ▼ The screen continues. The following illustration shows those options included in the device configuration programming group. 01 BUILT-IN PRINTER 14 DEVICE CONFIG 02 JOURNAL PRINTER 03 RECEIPT PRINTER 04 SLIP PRINTER 05 KP#1...
Page 203: Built-In Printer
■ Built-in printer Procedure ■ Journal printer Procedure Program each item as follows: • LIGHT&SHADE (Use the numeric entry) Select a light and shade level. (00 to 99) 00: 75% for standard 50: 100% <standard> 99: 125% for standard • IMAGE FOOTER (Use the selective entry) PRINT: Prints footer graphic logo.
Page 204: Receipt Printer
■ Receipt printer Procedure ■ Slip printer Procedure Program each item as follows: • TERMINAL# (Use the numeric entry) Terminal number (1 through 254 : Enter “0” for local device.) • CHANNEL# (Use the numeric entry) Channel number (1 through 7) When you program as “0”, no RS-232 channel is assigned.
Page 205: Remote Printer (Kp#1 Through
■ Remote printer (KP#1 through KP#9) Procedure The screen continues. • AUTO CUTTER (Use the selective entry) Auto cutter function YES: Enables auto cutter function. Disables auto cutter function. • PRINT TYPE (Use the selective entry) Select the type of receipt print formats. ADDITION: Addition S/D: Single/Double...
Page 206: Bcr (Scanner)
■ BCR (SCANNER) Procedure ■ Scale/On-line Procedure ■ Pole display Procedure Program each item as follows: • CHANNEL# (Use the numeric entry) Channel number (0 through 7) When you program as “0”, no RS-232 channel is assigned. • BAUD RATE (Use the selective entry) Transmission speed (baud rate) 19200 bps/9600 bps/4800 bps •...
Page 207: Tax Programming
Tax Programming Use the following procedure to select any option included in the tax group: Procedure ▼ ▼ From the SETTING menu, select “15 TAX.” • The TAX menu will appear. Select any option from the following options list: 1 TAX1: Tax 1 3 TAX3: Tax 3 5 TAX5: Tax 5 NOTE...
Page 208: Customer Programming
Customer Programming Use the following procedure to select any option included in the customer programming group: Procedure ▼ The following illustration shows those options included in the customer programming group. 16 CUSTOMER 1 CUSTOMER 2 CUSTOMER PROG. ■ Customer code Procedure ▼...
Page 209: Customer Programming
■ Customer programming Procedure If the following condition is satisfied, its code is deleted using the deleting operation. NOTE Date of the deleting (Year, Month) [Ex.] Date of the deleting = (1 to 31)/8/2008, Period = 12 months: Customer Date of the last access Customer A ((1 to 30)/6/2007) Customer B...
Page 210: Order Mask Programming
Order Mask Programming Use the following procedure to select an option in the order mask programming: Procedure ▼ The following illustration shows those options included in the order mask programming. 17 ORDER MASK 1 BRANCHES 2 TRANSFER MASK ■ Branch programming You can program branch numbers and branch texts for article order masks.
Page 211: Transfer Mask Programming
■ Transfer mask programming You can specify a mask no. to be used as stock transfer. Procedure • MASK NO. (Use the numeric entry) Mask number (max. 2 digits: 6 to 25)
Page 212: Backup Data Send Programming
Backup Data Send Programming Use the following procedure to select the menu option “18 BACKUP SEND”: ■ Backup data send Your POS terminal can send data to another device by RS232 (channel 2). Procedure ▼ Backup Data Receive Programming Use the following procedure to select the menu option “19 BACKUP RECEIVE”: ■...
Page 213: On-Line Configuration Programming
On-line Configuration Programming Use the following procedure to select the on-line configuration programming. Please consult your dealer for more details. Procedure ▼ In the SETTING window, select “20 ONLINE CONFIG”. • The ONLINE CONFIG window will appear. Program each item as follows: •...
Page 214: Price Mode Programming
• PINT PRICE1 through 8 (Use the numeric entry) Pint price of each price level (max. 6 digits) By default, only a price for PINT PRICE1 can be entered. If you want to enter a price for PINT PRICE2 through 8, contact your authorized SHARP dealer.
Page 215: Automatic Sequencing Key Programming
Automatic Sequencing Key Programming Just one press of an automatic sequencing key enables you to perform a set of frequently used key operations that are assigned to the automatic sequencing key. There are a maximum of 99 automatic sequencing keys available. You can also assign a maximum of 15 automatic sequencing keys to each of the 6 AUTO menu keys.
Page 216 ■ Auto menu programming (continued) The screen continues. Setting menu title Procedure Repeat the procedure 1 - 2 for “Setting auto menu” on the previous page. ▼ ▼ Select a pertinent automatic sequencing key from “AUTO” to “AUTO 99” to assign to the AUTO menu key. Select “2 MENU TITLE”.
Page 217: Auto Key Sequence Programming
■ Auto key sequence programming Procedure Select “8 AUTO KEY MODE” from the mode selection window. ▼ ▼ ▼ ▼ Select “2 AUTO KEY SEQUENCE”. • The AUTO KEY SEQUENCE list is displayed on the main display area. • The keyboard is displayed on the keyboard area. Select a pertinent automatic sequencing key from the AUTO KEY SEQUENCE list.
Page 218: Sd Card Mode
SD CARD Mode In the SD CARD mode, you can save and load the data of your POS terminal to and from an SD card for various purposes. The types of data available in this mode are as follows: • Sales data •...
Page 219 • For details, please consult your authorized SHARP dealer. NOTE • To save or load all RAM data, please consult your authorized SHARP dealer. • This model supports SD cards only. Use of any other types of SD cards such as miniSD, microSD, etc.
Page 220: Reading Of Stored Programs
Reading of Stored Programs You can read programs stored in the PGM1 or PGM2 mode. ■ Program reading sequence To read those programs stored in the PGM1 or PGM2 mode, use the following procedure: Select the PGM1 or PGM2 mode. Select “1 READING”...
Page 221 Item: 31 DEPT. GROUP 32 PLU GROUP 33 PLU HOURLY GROUP 34 MESSAGE 35 TAX 36 AUTO MENU 37 AUTO KEY SEQUENCE 38 CUSTOMER * 39 CUSTOMER PROG. 40 BRANCHES * 41 TRANSFER MASK 42 DEVICE CONFIG 43 DIRECT KEY 44 ONLINE CONFIG 45 INLINE CONFIG * 46 MWS CONFIG...
Page 222: Electronic Journal/Data Clear
■ Electronic journal This function is intended to record the journal data in the electronic journal file (memory) instead of journal paper. For details, contact your authorized SHARP dealer. • Recording data The POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X2/Z2 modes into the electronic journal file.
Page 223: European Article Number (Ean) Or Universal Product Code (Upc)
European Article Number (EAN) or Universal Product Code (UPC) ■ EAN or UPC code Your machine can transact the following codes: • UPC-A (Number system character: 0, 2, 3, 4) • EAN-8 • EAN-13 • Internal code EAN-8/EAN-13 For the codes used in-store marking, there are two types of PLU type (treated as a code like PLU code) and Non-PLU type (price/quantity information is included in the code).
Page 224 The format for press articles is decided unique by each country. For the formats for other NOTE countries than the ones shown below, please ask your authorized SHARP dealer. German type 2 (EURO code - The price is coded in EURO from January 2002) Currency for price is EURO.
Page 225: Add-On Code
The data saved temporarily can be transferred to the EAN main file when necessary by executing D-EAN LOAD in the PGM2 mode. If you want to use the dynamic EAN file, consult your authorized SHARP dealer. No add-on code 2-digit add-on code –...
Page 226: Euro Migration Function
“EURO STATUS” in X2/Z2 mode. However, there are several options you must set depending on your need. So, please carefully conduct necessary settings. For details, contact your authorized SHARP dealer. EURO status: You can select status from following 4 types ((A), (B), (C), or (D)). And the selectable type is decided as follows for each status.
Page 227 Setting the date and time when the automatic EURO modification operation should be executed To certainly execute the automatic modification operation, you can program the scheduled date and time to execute the automatic EURO modification operation. From ten days before the preset date, the remaining days are printed at the bottom of the daily full resetting report.
Page 228: Operator Maintenance
Operator Maintenance In Case of Power Failure When power is lost, the POS terminal retains its memory contents and all information on sales entries. • When power failure is encountered in POS terminal idle state or during an entry, the POS terminal returns to the normal state of operation after power recovery.
Page 229: Cautions In Handling The Recording Paper (Thermal Paper)
■ Cautions in handling the recording paper (thermal paper) • Use only the paper specified by SHARP. • Do not unpack the thermal paper until you are ready to use it. • Avoid heat. The paper will color at around 70°C.
Page 230: Installing And Removing The Paper Roll
Installing and Removing the Paper Roll ■ Recording paper specifications Be sure to use paper rolls specified by SHARP. The use of any other paper rolls than specified could cause paper jamming, resulting in POS terminal malfunction. Paper specification Paper width: Max.
Page 231: Removing The Paper Roll
Installing the journal paper roll Printing position • When you want to manually install a new roll of paper while your machine is turned off, follow the steps shown below: Pull the print head release lever toward you to lift up the print head. Correctly place the new paper roll into the receipt/journal paper roll location.
Page 232 Removing the journal paper roll Remove the printer cover. Ì Press the key to advance the journal paper until its printed part is out of the way. Area to cut Cut the paper and remove the take-up spool. Cut the paper behind the printer and near the paper roll. Ì...
Page 233: Prevention Of Paper Jams
■ Prevention of paper jams Keep the following points in mind to prevent paper jams. • Do not touch the receipt while it is being printed. • Cut off the receipt after the printing is finished. You hear the cutter sound when the printing is finished. •...
Page 234: Removing A Paper Jam
■ Removing a paper jam Precaution: Be very careful with the cutter, so as not to cut yourself. Never touch the print head immediately after printing, because the head may still be hot. Cutter open tab Pull all the way forward Remove the printer cover.
Page 235: Cleaning The Print Head
Cleaning the Print Head When the printed text is getting dark or faint, paper dust may be stuck to the print head. Clean the print head as follows: Cutter open tab Cutter unit Select the OFF mode. Remove the printer cover. Remove the paper roll(s).
Page 236: Before Calling For Service
Before Calling for Service The malfunctions shown in the left-hand column below, labeled “Fault,” do not necessarily indicate functional faults of the machine. It is therefore advisable to refer to the “Checking” shown in the right-hand column before calling for service. Fault •...
Page 237: Options
List of Options For your UP-820N POS terminal, the following options are available: For details, contact your authorized SHARP dealer. Do not try to install any options yourself. 1. External printer model TM-T88III/T88IV, TM-U220/230 or TM-U295* 2. Remote customer display model UP-P20DPB 3.
Page 238: Specifications
Paper roll: Accessories: * Specifications and appearance subject to change without notice for improvement. For additional information about SHARP cash registers and POS systems, please visit our website: www.sharp.co.uk (only for the United Kingdom), www.sharp.net.au (only for Australia) UP-820N 349 (W)* x 439 (D) x 261 (H) mm 7.4 kg...
Page 239 RUNTZ3844RCZZ e BODY Model: RUNTZ3845RCZZ) está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Hér me ly ´sir SHARP CORPORATION yfir ví a CONTACTLESS CLERK KEY UNIT (KEY Model: RUNTZ3844RCZZ og BODY Model: RUNTZ3845RCZZ) er í samræmi vi grunnkröfur og a rar kröfur, sem ger ar eru í...
Page 240 According to article 6 (3) of the directive 99/5/EC this manual contains a declaration of conformity for the “Contactless Clerk Key & Key Body”, which is mounted in this POS terminal. Gemäß Artikel 6 (3) der Direktive 99/5/EG beinhaltet diese Bedienungsanleitung eine Konformitäts- erklärung für den in diesem POS-Kassenterminal eingebauten “Contactless Clerk Key &...
Page 241 The wires in this mains lead are coloured in accordance with the following code: As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug proceed as follows. The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured black.
Page 242 UP820NE_MIE10...

Sharp UP-820N Instruction Manual

Introduction

Important

Precaution

Contents

1 Part Names and Functions

2 Selecting an Operating Mode

3 Receipts

4 Prior to Entries

5 Entries

6 Correction

7 Special Printing Function

8 Manager Mode

9 Reading (X) and Resetting (Z) of Sales Totals

10 Non-Accessed EAN and Customer Deletion

11 Prior to Programming

12 Programming

13 Electronic Journal/Data Clear

14 European Article Number (EAN) or Universal Product Code (UPC)

15 EURO Migration Function

16 Operator Maintenance

17 Options

18 Specifications

Quick Links

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Summary of Contents for Sharp UP-820N