Sharp UP-820F Instruction Manual
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Sharp UP-820F Instruction Manual

Pos terminal inter-register communication system
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See also: Programming Manual , Instruction Manual
POS TERMINAL
INTER-REGISTER
COMMUNICATION SYSTEM
MODEL
UP-820F
UP-820N

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  • Page 1 POS TERMINAL INTER-REGISTER COMMUNICATION SYSTEM MODEL UP-820F UP-820N...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction ·············································································································································3 Inline Operation ·······································································································································4 1. Message display·····································································································································4 (1) Message displayed during inline communication··············································································4 (2) Error messages·································································································································5 2. Open store operation (OPXZ mode) – master and satellite ···································································6 3. Close store operation (OPXZ mode) – master and satellite ···································································7 4.
  • Page 4 IRC Programming··································································································································38 1. Setting the machine numbers – master and satellite············································································38 2. Setting the terminal numbers (IRC machine numbers) for satellites ····················································39 3. Initial setting for the master and master list creating/updating ·····························································40 (1) Setting the terminal number for the master and creating the master list·········································40 (2) Deleting a machine from the master list··························································································41 4.

  • Page 5: Introduction

    Introduction The UP-820F/UP-820N inter-register communication (IRC) system consists of one master machine and up to 31 satellite machines which are all interconnected by the local area network (LAN) to provide data transmission among them. This system allows the manager to exercise centralized control over the satellites through the master.

  • Page 6: Inline Operation

    Inline Operation 1. Message display (1) Message displayed during inline communication 1)The message as shown below is displayed at the master which is engaged in IRC transmission. ex.: SENDING DATA The above message is also displayed at the satellite which is engaged in transmission for NOTE system resetting.

  • Page 7: Error Messages

    (2) Error messages If an error occurs, a corresponding error message is displayed. To clear an error message, press the For error messages, see the table below. List of error messages Error messages (Default) RETRY BUSY CODE NOT FREE LACKING MEMORY LINE ERROR MOTOR LOCK NO AUTHORITY...

  • Page 8: Open Store Operation (Opxz Mode) - Master And Satellite

    2. Open store operation (OPXZ mode) – master and satellite When the open store operation is performed at the master, the IRC system is opened. POS can send AT command by this job. This function controls a modem, but doesn't have control over registration and T-LOG. The procedure for the open store operation is as follows.

  • Page 9: Close Store Operation (Opxz Mode) - Master And Satellite

    3. Close store operation (OPXZ mode) – master and satellite When the close store operation is performed at the master, the IRC system is closed. POS can send AT command by this job. This function controls a modem, but doesn’t have control over registration and T-LOG. The procedure for the close store operation is as follows.

  • Page 10: Clerk System

    In the centralized clerk file system, the master manages transaction data on clerks within the IRC system. In the individual clerk file system, each machine manages its clerk transaction data. In choosing the type of clerk system, consult your authorized SHARP dealer. (1) Centralized clerk file system Centralized clerk file system –...

  • Page 11: Individual Clerk File System

    • For selecting whether your system should have the overlapped clerk function or not, and whether NOTE it should have overlapped clerk save files or not, consult your authorized SHARP dealer. • To use the overlapped clerk function in the IRC system, the overlapped clerk function must be enabled for all the master and satellite machines.

  • Page 12: Sign-On Operation (Clerk Assignment) (Reg Mode/Mgr Mode)

    Your POS terminal can provide the clerk + cashier system instead of current system (clerk only NOTE system). If you want to change the system, please consult your authorized SHARP dealer. Cashier assignment (Clerk + cashier system) • For the cashier entry key system: Press a corresponding cashier key on the keyboard.

  • Page 13: Clerk Sign-On Report

    6. Clerk sign-on report A clerk sign-on report can be generated at the master. This report is used to know which clerks have signed on at which machines. Report generation procedure Sample Print (master) Enter the PGM2 mode from the mode selection window. Select “READING”...

  • Page 14: Sign-Off Operation (Cancellation Of Clerk Assignment) (Reg Mode/Mgr Mode)

    Your POS terminal can provide the clerk + cashier system instead of current system (clerk only NOTE system). If you want to change the system, please consult your authorized SHARP dealer. Cashier sign-off procedure • For the cashier entry key system: Press the same cashier entry key that you pressed to sign on.

  • Page 15: Downloading The Contents Of The Programming To Satellites - Master

    8. Downloading the contents of the programming to satellites – master When you have completed the programming at the master, you can distribute the preset data from the master to all or desired satellites in the IRC system. (1) Initial downloading For initial setup of the IRC system, follow the downloading procedure below.

  • Page 16: Maintenance Downloading

    (2) Maintenance downloading To update the preset data for the IRC system, follow the downloading procedure below. The preset data in the master is downloaded to each satellite without clearing its existing preset data. Enter the PGM2 mode from the mode selection window. Select “MAINTE.
  • Page 17 List of downloading jobs (PGM2 mode) Downloading Jobs INITIAL D/L DEPT (Preset data copying with DIRECT KEY existing data clearing) PLU/EAN PLU MENU KEY LINK PLU CONDIMENT PLU CONVERT CRATE PROMOTION COMBO MEAL EAN NON-PLU PRESS CODE PLU INFORMATION TRANSACTION TRAINING PRESET CLERK CASHIER...
  • Page 18 • The PLU/EAN file (INITIAL D/L and MAINTENANCE D/L) does not include stock data. NOTE • The OPTION file includes the following data: Optional feature preset, EAN deletion term, scale preset, happy hour, zero skip, general report format, trans. report format, clerk report format, hourly report, stacked report, drawer alarm, screen save time, customer control program, bonus point, bonus point redemption table and auto key preset data.

  • Page 19: Look-Up And Updating Of The Glu File

    In the IRC system, the following two types of GLU file allocation system are available: a centralized system and an individual system. In choosing the type of GLU file system, please consult your authorized SHARP dealer. (1) Centralized GLU file system In this system, the GLU file exists only in the master.

  • Page 20: Plu/Ean Stock Control

    In the IRC system, the following two systems for PLU/EAN stock control are available: a centralized system and an individual system. In choosing the type of PLU/EAN stock control system, please consult your authorized SHARP dealer. Centralized system Preset stock data is stored only in the master. Stock data in each satellite must be zero before a PLU/EAN entry is made.

  • Page 21: T-Log Polling

    • For the programming whether or not to lock a registration entry when the T-LOG file is full, see the “Function selection 2” of “Optional Feature Selection” section of the UP-820F/UP-820N Instruction Manual. • For the T-LOG polling between the master and MWS, please consult your authorized SHARP dealer. Master...

  • Page 22: Plu/Ean Data Control

    In the IRC system, the following two systems for PLU/EAN data control are available: a centralized system and an individual system. In choosing the type of PLU/EAN data control system, please consult your authorized SHARP dealer. Centralized system PLU/EAN sales data is centrally controlled by the master. PLU/EAN sales data which is temporarily stored in the T-LOG buffer of a satellite is sent to the master by T-LOG polling.
  • Page 23 (2) In case that the master has a dynamic EAN file and satellites don't: Master Updating PLU/EAN main file Dynamic EAN file (3) In case that both the master and satellites have dynamic EAN files: Master Updating PLU/EAN main file Dynamic EAN file Satellite...

  • Page 24: Price Change Function

    The data stored in the T-LOG buffer is collected by T-LOG polling at the master to update its PLU/EAN main file or dynamic EAN file. For further information on the price change function, see the UP-820F/UP-820N instruction manual. For the data flow, see the following figures.

  • Page 25: Communication With A Remote Printer (Option)

    15. Communication with a remote printer (option) When a remote printer is included in the inline system, order data is output to the remote printer according to the remote printer assignment. The remote printer, also called a kitchen printer, is used to print all or part of the data entered at a machine. Although kitchen may be one of the typical settings for the convenient use of the remote printer, it can also be used at any location.

  • Page 26: Rerouting Print Data

    In restaurants or the like, every terminal does not need an external printer (a bill printer, a validation printer or a kitchin printer). One external printer connected by an RS-232 cable can be shared by two or more UP-820F/UP-820N machines. Print data rerouting chart...

  • Page 27: Consolidated And Individual Reports

    Consolidated and Individual Reports The system can generate two types of sales reports: consolidated reports (reports on all or specified machines in the system) and individual reports (reports on individual machines). At the master, you can generate consolidated reports on all or specified satellites and reports on the master itself. At each satellite, you can generate reports on the satellite.

  • Page 28: Consolidated Reports - Master/Back-Up Master

    2. Consolidated reports – master/back-up master (1) Report generation procedure To generate various reports, use the following procedure, referring to the list of consolidated reports on the following pages. Enter the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window. Select “SYSTEM READING”...

  • Page 29: List Of Consolidated Reports (System Reading/Resetting)

    (2) List of consolidated reports (SYSTEM READING/RESETTING) Report type GENERAL General report <DEPARTMENT> DEPT. /GROUP Department by group report DEPT. IND. GROUP Individual department group report DEPT. GROUP TOTAL Department group total report <PLU> PLU/EAN sales report by specified range PLU PICKUP PLU/EAN pickup report COMBO SALES...
  • Page 30 Report type <PERSONNEL> ALL CLERK All clerk report IND. CLERK Individual clerk report ALL CASHIER All cashier report IND. CASHIER Individual cashier report EMPLOYEE Employee report EMP. ADJUSTMENT Employee time adjustment report EMP. ACTIVE STATUS Employee active status report EMP. OVER TIME Employee over time report <OTHERS>...

  • Page 31: Individual Reports - Master/Back-Up Master/Satellite

    Depending on your IRC settings for the items (clerk file system, etc) requiring the selection of NOTE centralized or individual, issuable report types vary. For further detail, consult your authorized SHARP dealer. Enter the required operating mode (OPXZ, X1/Z1 or X2/Z2) from the mode selection window.

  • Page 32: List Of Individual Reports (Reading/Resetting)

    (2) List of individual reports (READING/RESETTING) Report type GENERAL General report <DEPARTMENT> DEPT. /GROUP Department by group report DEPT. IND. GROUP Individual department group report DEPT. GROUP TOTAL Department group total report <PLU> PLU/EAN sales report by specified range PLU PICKUP PLU/EAN pickup report COMBO SALES Combo sales report...
  • Page 33 Report type <PERSONNEL> ALL CLERK All clerk report IND. CLERK Individual clerk report ALL CASHIER All cashier report IND. CASHIER Individual cashier report <OTHERS> HOURLY Hourly report (by specified range) Hourly report (all) DAILY NET Daily net report GLU report GLU BY CLERK GLU report by clerk BALANCE...

  • Page 34: Resetting Reports In A System With No Save File

    The satellites can be unlocked by generating a consolidated resetting report at the master, or by manual clearing of the sales memories of the satellites. Your dealer can program whether or not to have save files, and whether or not to lock the satellites. For details, consult your local authorized SHARP dealer.

  • Page 35: Clerk Report

    Full clerk report sample in the centralized clerk file system (master) For detailed information on report items, see the UP-820F/UP-820N Instruction Manual. NOTE Machine no.

  • Page 36: Individual Clerk File System

    • For selecting whether your system should have a save file or not, consult your authorized NOTE SHARP dealer. • For the setting of the individual resetting data clear at the time of consolidation daily total resetting, please consult your authorized SHARP dealer. Symbol of copy Symbol of copy...

  • Page 37: Cashier Report

    For the selection of the clerk + cashier system or clerk only system, please consult your authorized SHARP dealer. • For the setting of the individual resetting data clear at the time of consolidation daily total resetting, please consult your authorized SHARP dealer.

  • Page 38: Reports That Can Be Generated When The Compulsory Cash/Check Declaration (Ccd) Function Is

    * : CCD entries at the generation of corresponding individual reports at the master and all the satellites must have been done beforehand. • For further details on each CCD entry, see the UP-820F/UP-820N Instruction Manual. NOTE • For choosing a type of compulsory cash/check declaration, please consult your authorized SHARP dealer.

  • Page 39: Reset Clear Operation (X1/Z1 And X2/Z2 Modes) - Master

    8. Reset clear operation (X1/Z1 and X2/Z2 modes) – master Even when a machine has been programmed to disallow entries after full item total resetting or has not been programmed to allow automatic clearing operation of the individual resetting memory at the time of consolidation daily total general resetting, you can unlock the machine through reset clear operation in order to restart entries.

  • Page 40: Irc Programming

    To start IRC programming, first, turn on the machines in the IRC system and put them in the PGM2 mode. The programming procedures for both the master and satellites will be explained below. For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. 1. Setting the machine numbers – master and satellite It is necessary to assign machine numbers to the master and satellites before programming.

  • Page 41: Setting The Terminal Numbers (Irc Machine Numbers) For Satellites

    2. Setting the terminal numbers (IRC machine numbers) for satellites For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. It is assumed that your IRC terminals have been set for inline operations. • Terminal numbers must be assigned to the master and each satellite in the IRC system.

  • Page 42: Initial Setting For The Master And Master List Creating/Updating

    3. Initial setting for the master and master list creating/updating For the setup of your IRC system, please be sure to consult your authorized SHARP dealer. (1) Setting the terminal number for the master and creating the master list A master list can only be created on the pre-designated master.

  • Page 43: Deleting A Machine From The Master List

    • The terminal numbers and machine numbers of the master and satellites must be entered into NOTE the master list for IRC communications. • The terminal numbers and machine numbers of up to 32 machines (one master and 31 satellites) can be entered into the master list. •...

  • Page 44: Specifying The Terminal To Serve As A Back-Up Master - Master

    Move the cursor to the “BMA MACHINE” line. Enter the machine number of the terminal to serve as a backup master and press the • For determining which satellite should be selected for BMA MACHINE No., please consult your authorized SHARP dealer. key. key.

  • Page 45: Specifying Whether To Enable Or Disable The System Retry Function When A Transmission Error Occurs

    5. Specifying whether to enable or disable the system retry function when a transmission error occurs – master and satellite You can specify whether to enable or disable the system retry function if a communication between machines does not end successfully. This function can be specified in the INLINE CONFIG window of the master and each satellite in the IRC system.

  • Page 46: Choosing Whether To Search The Master Or Satellite First For The Plu/Ean Code - Satellite

    6. Choosing whether to search the master or satellite first for the PLU/EAN code – satellite At a satellite, you can choose which machine, either the master or the satellite, should be searched first for the PLU/EAN code. If you specify that the master should be searched first and enter the PLU/EAN code, the master is first searched and then the satellite is searched, and vice versa.

  • Page 47: Reading The Contents Of The Irc Programming - Master And Satellite

    7. Reading the contents of the IRC programming – master and satellite Enter the PGM2 mode from the mode selection window. Select “READING” and press the The READING window will appear. Select “INLINE CONFIG” and press the The INLINE READING window will appear. Select “INLINE PRESET”...
  • Page 48 Sample Print (master) Sample Print (satellite) Terminal number of the master MWS port no. List of the machines involved in the IRC system (terminal no. and machine no.) System retry function (enable/disable) Back-up master (terminal no. and machine no.) The machine from which the PLU/EAN code is searched first Terminal number of the satellite MWS port no.

  • Page 49: Programming For The Remote Printer

    With the following procedure, you can do basic programming for the remote printer(s) included in the IRC system. For initial setup of the remote printer, please consult your authorized SHARP dealer. Enter the PGM2 mode from the mode selection window.
  • Page 50 Items to be programmed TERMINAL# Enter the terminal number (1-254, 0). CHANNEL# Enter the channel number (0-7). PRINTER Select the model of the remote printer. TM-T88(3)/88(4) (EPSON) TM-U220/230 (EPSON) BUILT-IN(820) BUILT-IN(810) AUTO CUTTER Choose whether to disable or enable the auto cutter function. Disables the auto cutter function.

  • Page 51: Optional Programming For The Remote Printer - Master And Satellite

    (2) Optional programming for the remote printer – master and satellite With the following procedure, you can specify what items to be printed on the remote printer. Enter the PGM2 mode from the mode selection window. Select “SETTING” and press the The SETTING window will appear.
  • Page 52 Items to be programmed SEPARATOR LINE Does not print the separator line on the remote printer. YES: Prints the separator line on the remote printer. FREE TEXT ON KP Does not print the free text on the remote printer. YES: Prints the free text on the remote printer. ITEM CODE ON KP Does not print the PLU/department code on the remote printer.

  • Page 53: Programming For The Manager Work Station (Mws) - Master And Satellite

    The LAN interface for the UP-820F/UP-820N POS enables the UP-820F/UP-820N to perform in-line communications to a host P.C. through the connection to a Manager Work Station (MWS). For the setup of the Manager Work Station, please be sure to consult your authorized SHARP dealer. The function of Manager Work Station:...

  • Page 54: Programming Of The Time-Out Time

    Move the cursor to the “TIME OUT” line. Enter the time-out time (1-255 (sec)) and press the • This value (time-out value) will depend upon the application. Please consult your authorized SHARP dealer. Enter the PGM2 mode from the mode selection window. Select “SETTING” and press the The SETTING window will appear.

  • Page 55: Reading The Contents Of The Manager Work Station (Mws) Programming - Master And Satellite

    10. Reading the contents of the Manager Work Station (MWS) programming – master and satellite Sample Print (master) Enter the PGM2 mode from the mode selection window. Select “READING” and press the The READING window will appear. Select “MWS CONFIG” and press the The OUTPUT TO window will appear.

  • Page 56: System Back-Up

    One of the satellites can be designated to serve as a back-up master. For the setup of a back-up master in your IRC system, please consult your authorized SHARP dealer. When both the master and back-up master are in order, the system works in the following sequence:...

  • Page 57: Master Declaration

    2. Master declaration When the master or back-up master breaks down, the master declaration procedure should be taken to inform satellites of the breakdown. (1) When the master breaks down – Master declaration at the back-up master Flow of a master declaration at the back-up master Master 1) Detection of a breakdown (Transmission stops.)
  • Page 58 The master declaration procedure is as follows: While the master is down, the back-up master performs T-LOG polling as well. NOTE Enter the PGM2 mode from the mode selection window. Select “DECLARATION” and press the The DECLARATION window will appear. Select “MASTER DECLARE”...

  • Page 59: When The Back-Up Master Breaks Down - Master Declaration At The Master

    (2) When the back-up master breaks down – Master declaration at the master Flow of a master declaration at the master Master 2) Master declaration 3) Updated data 4) Acknowledgment signal 1) A satellite detects a breakdown of the back-up master through the system retry function when sending updated GLU data (and clerk data*) to both the master and back-up master.

  • Page 60: Recovery Declaration

    3. Recovery declaration When the master or back-up master recovers from a breakdown, the recovery declaration operation should be taken to inform satellites of the recovery. (1) When the master recovers from a breakdown – Recovery declaration at the back-up master Flow of a recovery declaration at the back-up master Master 5) Restart of updated...
  • Page 61 The recovery declaration procedure is as follows: Enter the PGM2 mode from the mode selection window. Select “DECLARATION” and press the The DECLARATION window will appear. Select “RECOVER DECLARE” and press the key. key.

  • Page 62: When The Back-Up Master Recovers From A Breakdown - Recovery Declaration At The Master

    (2) When the back-up master recovers from a breakdown – Recovery declaration at the master Flow of a recovery declaration at the master Master 1) Recovery declaration 1) The recovery declaration operation is done at the master. 2) Each satellite stops sending updated GLU data (and clerk data*) to the master temporarily. 3) The master sends the updated GLU data (and clerk data*) files to the back-up master.

  • Page 63: Error Recovery

    Clearing procedure The above-mentioned manual clearing jobs should be performed at the advice of your NOTE authorized SHARP dealer. Enter the PGM2 mode from the mode selection window. Select “DATA CLEAR” and press the The DATA CLEAR window will appear.

  • Page 64: List Of Manual Clearing Items

    (2) List of manual clearing items Item Description SIGN ON FLAG Manual clearing of the clerk sign-on state GLU USED FLAG Manual clearing of the ‘GLU data in use’ state TRANSACTION Manual clearing of the GENERAL (dept. and transaction) data memory HOURLY Manual clearing of the hourly sales data memory...

  • Page 65: System Retry Function

    2. System retry function If a transmission job from the master to a satellite is not performed successfully, the master either terminates the job immediately or awaits a command given through the keyboard, depending on whether the system retry function is disabled or enabled. When the system retry function is enabled, the master awaits entry of a command and retries access depending on the commands as explained on the following page.

  • Page 66: When The System Retry Function Is Enabled

    (2) When the system retry function is enabled If a transmission error relating to a satellite occurs, the relevant window will appear on the display of the master and the master awaits entry of one of the following commands given through the keyboard: A) RETRY command (selection from the menu or press of the 1 key) B) ABORT command (selection from the menu or press of the 2 key) C) IGNORE command (selection from the menu or press of the corresponding key;...

  • Page 67: Basic Specifications For Lan

    BASIC SPECIFICATIONS for LAN Transmission system: Transmission speed: Transmission distance: Transmission cable: No. of connectable machines: 10Base-T/100Base-T 10 Mbits/sec / 100Mbits/sec Segment length max. 100m Twisted pair cable Master: 1 Satellites: max. 31 *Up to 31 machines are operable with batch processing. Up to 15 machines are operable with real-time processing.
  • Page 68 UP820F820NV_2IE10...

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