Sharp MX-M200D Software Setup Manual page 32

TROUBLESHOOTING
Problem
The machine is not
detected (when
connected to a
network).
The plug and play
screen does not
appear (USB
connection in
Windows).
The printer driver is
not installed correctly
by plug and play
(USB connection in
Windows).
30
Point to check
Is your computer connected correctly
to the machine?
Is the machine power on?
Can your computer use a USB
connection?
Did you connect the machine to your
computer before installing the printer
driver?
Solution
Make sure that the cable is connected securely to the
LAN connectors on your computer and the machine.
Check the connections at the hub as well.
☞
Connecting to a network connector (When the
network expansion kit is installed. ) (page 37)
When a USB cable is connected, make sure the
power of the machine is "ON" and then connect a
USB cable to the machine.
Check your computer whether or not a USB interface
can be used on the Device Manager in your computer.
(For information on "Device Manager", see Help in
Windows.)
If USB can be used, your controller chipset type and
root hub will appear in "Universal Serial Bus
controllers" in "Device Manager". (The items that
appear will vary depending on your computer.)
If these two items appear, USB should be useable. If a
yellow exclamation point appears next to "Universal
Serial Bus controllers" or the two items do not appear,
refer to your computer manual or check with the
manufacturer of your computer to enable USB and
then reinstall the printer driver.
In Windows 2000/XP/Vista, if the machine was
connected to your computer with a USB cable before
the printer driver was installed from the installer,
check if information on the unsuccessful installation
remains in "Device Manager". (For information on
"Device Manager", see Help in Windows.)
If the model name of the machine appears in "Other
devices" in "Device Manager", delete it, restart your
computer, and install the printer driver again.