Samsung SCX-6345N User Manual page 94

Condition Possible cause
The The paper option that
machine was selected in the
selects print printer properties
materials may be incorrect.
from the
wrong
paper
source.
A print job The job may be very
is extremely complex.
slow.
If you are using
Windows 98/Me, the
Spool Settings may
be set incorrectly.
Half the The page orientation
page is setting may be
blank. incorrect.
The paper size and
the paper size
settings do not
match.
Suggested solutions
For many software
applications, the paper
source selection is found
under the Paper tab within
the printer properties. Select
the correct paper source.
See the printer driver help
screen.
Reduce the complexity of the
page or try adjusting the print
quality settings.
From the Start menu, choose
Settings and then Printers.
Right-click the Samsung
SCX-6x45 Series PCL 6 or
Samsung SCX-6x45 Series
PS machine icon, choose
Properties, click the Details
tab, and then choose the
Spool Settings button.
Select the desired spool
setting.
Change the page orientation
in your application. See the
printer driver help screen.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver
settings matches the paper
selection in the software
application settings you use.
Condition Possible cause
The The printer cable is
machine loose or defective.
prints, but
the text is
wrong,
garbled, or
incomplete.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating system
is malfunctioning.
Pages print, The toner cartridge is
but they are defective or out of
blank. toner.
The file may have
blank pages.
Some parts, such as
the controller or the
board, may be
defective.
When you The setting in the
are using software application
Windows is wrong.
98, the
illustrations
print
incorrectly
from Adobe
Illustrator.
PDF file Incompatibility
does not between the PDF file
print and the Acrobat
correctly- products.
some parts
are missing
in the
graphics,
text or
illustrations.
11.15
<Troubleshooting>
Suggested solutions
Disconnect the printer cable
and reconnect. Try a print job
that you have already printed
successfully. If possible,
attach the cable and the
machine to another computer
and try a print job that you
know works. Finally, try a
new printer cable.
Check the application's
printer selection menu to
ensure that your machine is
selected.
Try printing a job from
another application.
Exit Windows and reboot the
computer. Turn the machine
off and then back on again.
Redistribute the toner, if
necessary.
If necessary, replace the
toner cartridge.
Check the file to ensure that
it does not contain blank
pages.
Contact a service
representative.
Select Download as Bitmap
in the Advanced Options
window of the graphic
properties and print the
document again.
Printing the PDF file as an
image may enable the file to
print. Turn on Print As Image
from the Acrobat printing
options.
Note:
It will take longer to
print when you print a PDF
file as an image.