2020-10-15 20:48
Two way communication (Remote VEConfig and Remote Firmware updates):
Pre-v2.20: Uses HTTPS (port 443) to the Pubnub servers
v2.20 and later: connects to mqtt-rpc.victronenergy.com on port 443
MQTT (default disabled):
When enabled, a local MQTT broker is started, which accepts TCP connections on port 1883. The
CCGX will also try to connect to a victron MQTT cloud server ranging from
mqtt0.victronenergy.com to mqtt127.victronenergy.com), on port 443, using SSL. It uses port
443 to reduce the chance of using blocked outgoing ports.
Remote Console on VRM (default disabled):
Remote Console on VRM uses the same reverse ssh tunnel as is used for Remote Support:
outbound connection to supporthosts.victronenergy.com on port 22, 80 or 443. No port
forwarding in routers is necessary to use Remote Console on VRM. Note that
supporthosts.victronenergy.com resolves to multiple IP addresses: 84.22.108.49,
84.22.107.120, 3.25.10.245, 13.244.154.199 or 35.165.124.40, depending on where you are.
Remote console also relies on the data connection to the VRM portal using HTTPS (port 443), as
describe above.
For troubleshooting, refer to the
Remote Console on LAN (default disabled):
Remote Console on LAN requires port 80 (small website hosted on local hiawatha webserver on
CCGX). And also requires port 81, which is the listening port for the websocket tunnel to VNC.
Modbus TCP (default disabled):
ModbusTCP server uses port 502
Q16: What is the functionality behind the menu item Remote support (SSH),
in the Ethernet menu?
When enabled, the Color Control will open a SSH connection to our secure server, with a reverse
tunnel back to the Color Control. Through this tunnel, Victron engineers can login to your Color
Control GX and perform remote support. This works when the Color Control GX is installed on an
internet connection. The connection will even work when installed behind a firewall. The SSH
connection will be outbound, to port 80, 22 or 443 at supporthost.victronenergy.com. Remote support
function is by default disabled.
Q17: I don't see support for VE.Net products in the list, is that still coming?
No.
Q18: What is the data usage of the Color Control GX?
Victron Energy - https://www.victronenergy.com/live/
5/8
Remote Console on VRM trouble shooting
Color Control GX FAQ
guide.
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