Before Calling For Service; Troubleshooting - Whirlpool WCTD104HK User Manual

Before Calling for Service

Reviewing the charts on the following pages may make you be free of calling for service.
Problem Possible cause
Power outage.
The
dishwasher
does not run
Water pressure is low
Dishes are rattling
against each other.
Noise
Mechanical sound
Sound of the washing
pump
Improper use of
Bubble in tub
detergent powder
Excessively hard water
1.
Excessively low
2.
temperature of inlet
Dots and
water
membrane
substance on
Overload use of the
3.
tableware
dishwasher
Incorrect loading
4.
5. Use overdue or damp
detergent
Wrong adding of
6.
detergent powder
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Troubleshooting

Ensure the power plug has correctly connected to
power source.
Ensure the dishwasher has been powered on and
the door is well closed.
Check the water supply equipment and ensure the
faucet is turned on.
Position the crockery correctly.
Sound generated from water flow when rinsing
the tableware.
The dishwasher is not used frequently. If so, ensure
water inlet and discharge every week, which will help
keeping the sealing moisturized.
To avoid bubble generation, please use detergent
powder or 3-in-1 dishwasher tablet especially designed
for dishwasher.
If bubble generates, open the dishwasher first to let the
bubble evaporate, then close the machine door and
press "Start/Pause" button for 3 second to discharge
water; repeat the above procedure until the bubble are
cleared.
Remove dots on glass cups
1. Take out all metal devices in the dishwasher
Do not add detergent powder
2.
3. Choose the longest washing program
4. Start the dishwasher and operate for 18-22 minutes,
then the machine will enter main washing process.
Open the dish washer, pour two spoons of vinegar
5.
into the bottom inner container.
6. Close the door of the dishwasher and complete the
washing program. If the vinegar does not work,
repeat the above procedure and use 1/4 spoon
(60ml) of lemon juice crystal to replace the acetic
acid.
Fault Possible cause
Choose more intense washing program for cleaning.
Improper washing
program selected
Tableware
not cleaned
Wrong dish basket Do not let large tableware intervene with the rotation
loading of the sprayer.
Clean the inner container of the dish washer; use
White thin
sponge dipped with detergent power and wear
Hard water minerals
film on inner
rubber gloves to clean the dishwasher. Please don't
surface
use other detergents which may cause bubble
generation.
A small number of steam will spray out from vent hole
of the dishwasher during the drying and water
Steam Normal phenomenon
discharge process of the program.
Black-grey Abrasion between
dots on
aluminum products and
Use mild detergent to clear the stains.
tableware
dishes
Water residue
A small number of water at inner container bottom
Normal
at inner
can keep the sealing moisturized.
contain bottom
Water leakage The dish washer is Keep the machine level.
of the not kept level
dishwasher
Stains on Colored detergent Please use single-color detergent powder.
inner powder is used
container
Dark dots on Too much Select washing program with shorter washing time.
glassware detergent powder
EN
Troubleshooting
19