Table of Contents
Advertisement
If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance
problems
often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher
won't run, or stops during
a
program:
l
Is the door
tightly
closed
and
securely
latched?
l
Has the program
been correctly
set (and the
START Pad pressed]?
l
Is the water turned
on?
l
Have you checked
your home's main fuses or
circuit
breaker
box?
l
Is the dishwasher
wired
into a live circuit with
the proper
voltage
(undercounter
models]?
l
If the motor has stopped
because
of an over-
load, it will automatically
reset itself within a
few minutes.
If motor
does not start, call
for
service.
l
Are you using the POTS & PANS Program
or a
HI TEMP Washing
Option?
Is the dishwasher
waiting
for water to heat? (See pages
8 & 91.
If water
remains
in the dishwasher:
l
Has the program
completed?
If detergent
remains
in the covered
detergent
cup:
l
Is the bottom
rack in backwards?
(The rack
bumpers
should be at the front.)
l
Is the dishwasher
detergent
fresh?
l
Has the program
completed?
If you hear grinding,
grating,
crunching,
buzz-
ing sounds:
l
A hard
object
has probably
entered
the
POWER CLEAN Module.
The sound should stop
when the object
is ground
up.
2. If you need assistance*...
Call
Whirlpool
COOL-LINE"
service
as-
sistance
telephone
number.
Dial free from:
Contlnental
U.S. . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
sat-
isfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.
3.
If you need service*...
Whirlpool
has a
nationwide
net-
work of franchised
TECH-CARE R Serv-
ice
Companies.
TECH-CARE service
technicians
are
trained
to fulfill the
product
warranty
and provide
after-
warranty
servrce,
anywhere
in the United States. To locate
TECH-
CARE service
in your area, call our COOL-LINE
service
assistance
telephone
number
[see Step
2) or look in your telephone
directory
yellow
Pages under:
APPLIANCES-HOUSEHOLO~
ELECTRICAL
APPLIANCES-
MAJOR-SERVICE
6 REPAIR
MAJOR-
REPAIRING
& PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CAAE SERVICE
IRANCHISEOTECH-CARE
SERVICE
SERVICE
COMPA.\'lt:S
SERVICE
COMPANIES
XYZ SERVICE CO
XYZ SERVICE CO
12lMap1e
..-.....
999.9999
123 Maple
..-.....-.
999.9999
OR
WASHING
MACHINES.ORYERS
L IRONERS-SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
SERVICE
COMPANIES
XYLSERVICE CO
123 MaDIe
999.9999
4. If you have a problem*...
Call our COOL-LINE service
assistance
tele-
phone number
[see Step 2) and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 US-33, North
Benton Harbor, Ml 49022
'If you must call or write, please
provide:
model
number, serial number, date of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order to better respond
to
your request for assistance.
FSP is a registered
trademark
0
of Whirlpool
Corporation
for
quality
parts. took
for this
FSP
symbol
of quality
whenever
you need
a replacement
parl
@ for your Whirlpool
appliance.
FSP replacement
parts
will fit right and work right, because
they are
made
to the same
exacting
specifications
used to build every
new Whirlpool
appliance.
15
Advertisement
Table of Contents
