If You Need Service Or Assistance; Before Calling; If You Need Assistance; If You Need Service - Whirlpool DU8000XR Series Use & Care Manual

If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance...
3.
If you need service*...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
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Is the door tightly closed and securely
latched?
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Has the cycle been correctly set?
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Is the water turned on?
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Have you checked your home's main fuses or
circuit breaker box?
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Is the dishwasher wired into a live circuit with
the proper voltage [undercounter models)?
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If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If your dishwasher seems to run too long:
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Are you using POTS & PANS Cycle or HI-TEMP
WASHING Option? The dishwasher may be
waiting for the water to heat.
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Is your household water temperature set too
low? Low water temperature settings will
cause longer dishwasher operating times.
If water remains in the dishwasher:
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Has the cycle completed?
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A small amount of remaining water IS normal.
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Is drain air gap clogged?
Whirlpool has a
nationwide net-
work of franchised
I //
1 technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES-HOUSEHOLO- ELECTRICAL APPLIANCES-
MAJOR- SERVICE L REPAIR
MAJOR- REPAIRING h PARTS
OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH CARt SFRblCt iRANCHlSE0 TECH-CARE SERVICE
SERVICE ~'OMPA \,E'
SERVICE COMPANIES
XYL SERVICE CO
XYZ SERVICE CO
123 Maple 999 9999
123 Maple. 999.9999
OR
WASHING MACHlNES.!JRYERS
L IRONERS- SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH CARESERVICE
SERVICE ('UMPANIES
XYL SERVICF CO
123 Maple 999~9999
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Is the bottom rack in backwards? (The rack
4. If you have a problem*...
It detergent remains in the covered detergent
cup:
bumpers should be at the front.)
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Is the dishwasher detergent fresh?
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Is the cycle comoleted?
Call our COOL-LINE service assistance tele-
phone number [see Step 2] and talk with one of
our Consultants, or if you prefer, write to:
If you hear grinding, grating, crunching, buzz-
Mr. Robert Stanley
ing sounds:
Division Vice President
l
A hard object has probably entered the
Whirlpool COrpOrOtiOn
POWER CLEAN Module. The sound should
2000 US-33, North
stop when the object is ground up.
Benton Harbor, Ml 49022
2. If you need assistance*...
Call Whirlpool COOL-LINE service as-
sistance telephone number. Dial free from:
Continental U.S. . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
'If you must call orwrite, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
FSP IS a registered trademark
0 of Whirlpool Corporation for
quality ports. Look tar ihis
FSP symbol of quolity whenever
you need a replacement port
@ far your Whirlpool appliance
FSP replacement parts
will fit right ond work right, because they are
mode lo the same exacting SpeCifiCOtiOnS
used to build every new Whirlpool appliance.