If You Need Service Or Assistance; Before Calling For Assistance - Whirlpool DU9700XR Use & Care Manual

Undercounter dishwasher
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If YOU need service or assistance, we suggest
yob follow these four steps:
1.
Before calling for assistance...
Performance
problems
often
result from little
things you can find and fix yourself without tools of
any kind.
If your dlshwasher
will not run, or stops
during
program:
l
Is the door tightly closed
and securely
latched?
l
Has the program
been
correctly
set (and
the
START pad pressed)?
l
Is the water turned
on?
l
Have you checked
your home's
main fuses or
circuit
breaker
box?
l
Is the dishwasher
wired into a live circuit with the
proper
voltage
(undercounter
models)?
l
If the motor has stopped
because
of an over-
load, it will automatically
reset itself within a few
minutes. If motor does not start, call for service.
If water
remains
in the dishwasher:
l
Has the door been left ajar?
l
Has the program
completed?
l
Touch CANCEL. The dishwasher
will automati-
cally
go into a 2 minute drain period.
If detergent
remains
in the covered
detergent
cup:
l
Is the bottom
rack
in backwards?
(The rack
bumpers
should be at the front.)
l
Is the dishwasher
detergent
fresh?
l
Has the program
completed?
If you hear grinding,
grating,
crunching,
buzzing
sounds:
l
A hard object
has probably
entered
the POWER
CLEAN Module.
The sound should stop when the
object
is ground
up.
If "1"
appears
in the display
or Pads
won't
program:
l
The hidden
LOCK-OUT pad has been turned
on.
Touch LOCK-OUT pad twice
within 2 seconds
to
turn off. (See page
12.)
If the programming
tone
does
not beep,
or is
only heard
when CANCEL pad is touched:
l
The programming
tone has been turned
off with
the hidden
LOCK-OUT pad. Press and hold the
LOCK-OUT pad for 3 or more seconds
to turn the
programming
tone back on. (See page12.)
2. If you need assistance*...
Call
Whirlpool
COOL-LINER
service
as-
sistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
sat-
isfactory
operation
from your appliance
or, if
service
is necessary,
recommend
a qualified
service
company
in your area.

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