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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance..
.
Performance
problems
often
result from little
things you can find and fix yourself
without
tools
of any kind.
1. If dishwasher
won't run, or stops during
cycle:
l
Is door tightly
closed
and securely
latched?
l
Has cycle
been
correctly
set [and
Control
Knob pulled
out)?
l
Is water turned
on?
l
Has house
fuse blown
or circuit
breaker
tripped?
l
Is the
power
cord
plugged
in (if so
equipped)?
l
Has electrical
power
been
interrupted?
l
If motor has stopped
because
of overload,
it WIII automatically
reset itself within
a few
minutes.
If motor
does
not start,
call
for
service.
l
Are you using
the POTS & PANS Cycle
or
HI-TEMP WASHING Option?
Is the dishwasher
waiting
for water to heat?
2. If water
remains
in the dishwasher:
l
Has the cycle
completed?
l
Is drain air gap
clogged?
3. If detergent
remains
in the covered
deter-
gent cup:
l
Is the bottom
rack in backwards?
(The rack
bumpers
should
be at the front.]
l
Is the dishwasher
detergent
fresh and
dry
without
lumps?
l
Is the cycle
completed?
4. If you
hear
grinding,
grating,
crunching,
buzzing
sounds:
. A hard
object
has
probably
entered
the POWER CLEAN'Module.
The
sound
should
stop when the object
is ground
UP.
2. If you need assistance"'.
. .
Call
Whirlpool
COOL-LINE'
service
assis-
tance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . (800) 253-1301
Michigan.,
. . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you in how to obtain
sat-
isfactory
operation
from your appliance
or, if ser-
vice is necessary,
recommend
a qualified
service
company
in your area.
Whirlpool
has a na-
tionwide
network
of
r 2
franchised
TECH-
Tkf
1 01
CARE q Service
Com-
panies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
1
FRANCHISED
SERVICE
I
and
provide
after-
warranty
service,
anywhere
in
the
United States, To locate
TECH-CARE service
in your
area, call our COOL-LINE service
assistance
tele-
phone
number
[see Step 2) or look in your tele-
phone
directory
Yellow Pages under:
3. If you need service".
. .
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIANCES-
MAJOR-SERVICE
A REPAIR
MAJOR-REPAIRING
I PARTS
WHiRLPOOLAPPL~ANCES
OR
u%HlRLPOOLAPPLlANCES
FRANCHISEOTECH
CARFSFAVICF
LRANCHISEDTECH
CARC SERVlCt
\EHI
,c t. ~'OI,,',
L/F'
.liER\'Ir'Er
OV,'\
v/t
\
XYLSERVICECO
XI:SERLlCE
CO
123 Maple
,939 9999
$2, Map,?
,999 9999
OR
WASHING
MACHINES.
DRYERS
(L IRONERS-SERVICING
4,HlRLPOOLAPPLiANCES
'RANCHISEDTECH
CARESEQVICE
0
FSP IS a regrslered
trademark
of Whrrlpool
Corporatron
for
quality
parts.
took
for thus
FSP
symbol
of quality
whenever
you need
a replacement
part
'
for your Whirlpool
applrance.
FSP replacement
parts
wrll fit right and work rrght, because
they are
made
to the same
exacting
specrfrcatlons
used to burld every
new WhIrlpool
appliance
4. If you have a groblemzi' . . .
Call
our COOL-LINE
service
assistance
tele-
phone
number
[see Step 2) and talk with one of
our Consultants,
or if you prefer, write to:
Mr. Guy Turner, Vice President
Whirlpool
Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, MI 49022
If you must call or write, please
provide:
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This infor-
mation
is needed
in order
to better
respond
to
your request
for assistance.
14
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