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Wildix W-AIR Series Admin Manual

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W-AIR Small Business Admin Guide
Oct 05, 2020 09:26
W-AIR Small Business Admin Guide
This guide leads you through installation and provisioning of W-AIR Small Business solution.
Useful links:
W-AIR Network Admin Guide - Sync over the air
W-AIR Network Admin Guide - Sync over LAN
W-AIR System Datasheet
Updated: August 2020
Permalink:
https://confluence.wildix.com/x/SwDfAg
Description
System architecture
W-AIR Small Business solution
Base station and repeaters connection and overview
Packing lists
Base staton connection and reset
LEDs of the Base Station
Mounting instructions
Find Base station IP
Repeaters connection and overview
Repeater connection and reset
LEDs of the Repeaters
Set up W-AIR Small Business Solution
Step 1. Provision base stations
Step 2. Register a W-AIR Handset
How to delete a handset and reuse the slot?
Step 3. Set up Repeaters
Call Features
DND, Call forwarding, Paging, Call intrusion, Intercom
Ring tones
Call transfer, hold, call swap, conference call
Upgrade Procedure of W-AIR system
FW upgrade of Base Stations
FW upgrade of Repeaters and Handsets
Repeaters
Handsets
Alarms setting
Types of alarms
Alarm Button
Pull Cord Alarm
Running Alarm
W-AIR Small Business Admin Guide
Page 1 of 12

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Summary of Contents for Wildix W-AIR Series

  • Page 1 W-AIR Network Admin Guide - Sync over the air W-AIR Network Admin Guide - Sync over LAN W-AIR System Datasheet Updated: August 2020 Permalink: https://confluence.wildix.com/x/SwDfAg Description System architecture W-AIR Small Business solution Base station and repeaters connection and overview Packing lists...
  • Page 2 - extends the signal coverage of the base station. Cordless endpoints Wildix W-AIR handsets: W-AIR Basic (ex W-AIR 70), W-AIR 100 (End Of Life), W-AIR LifeSaver (ex W-AIR 150), W-AIR Med, W-AIR Office and W-AIR Headset. Follow the online Guides to get detailed information...
  • Page 3 W-AIR Small Business Admin Guide Base station and repeaters connection and overview Packing lists W-AIR Base Small Business Mounting screws x 2 and anchors x 2 Cat. 5 Ethernet cable x 1 Power supply x 1 Base station unit x 1 W-AIR Repeater: Power adapter x 1 Repeater unit x 1...
  • Page 4 W-AIR Small Business Admin Guide UNLIT No power in unit UNLIT/SOLID RED Error condition BLINKING GREEN Initialization SOLID RED Factory reset warning or long press in BS reset button BLINKING RED Factory setting in progress SOLID GREEN Ethernet connection available (Normal operation) BLINKING RED Ethernet connect not available OR handset de/registration failed SOLID RED...
  • Page 5 Timeout during RPN allocation due to busy base/repeater Set up W-AIR Small Business Solution Step 1. Provision base stations For detailed instruction, refer to Provisioning of Wildix devices - Admin Guide Go to menu Devices of the WMS, click +Add and provision the gateway.
  • Page 6 W-AIR Small Business Admin Guide Select Connectivity Select Deregister , enter 0000 as PIN, then press Yes Select Register , enter 0000 as Access code, then press OK The cordless phone is ready for a new login procedure To assign the handset: Switch on your phone and wait till the system assigns you an “unknown account”...
  • Page 7 W-AIR Small Business Admin Guide Handset menu opens; enter the value “FFFFFFFFFF” into the field “IPEI” and click Save Register a new handset to the W-AIR base station: on the handset open the menu Connectivity -> Register; after the new handset is registered, it appears on the W-AIR SB web interface -> Extensions menu Access the PBX via SSH and add PBX parameter “ResetHandset=yes”...
  • Page 8: Call Features

    Call Features DND, Call forwarding, Paging, Call intrusion, Intercom All the Call Features can be set up in WMS or Wildix Collaborations in User Settings, or otherwise, directly from the handset, by dialing the Feature Codes of the system. Consult the guide...
  • Page 9: Alarms Setting

    W-AIR Small Business Admin Guide If you need to transfer a call to some third party when you have one active call and one call on hold, you can use in-call Feature codes (since it doesn't require opening a new channel): #8 for attended transfer and #9 for blind transfer.
  • Page 10 W-AIR Small Business Admin Guide The Pull Cord alarm can be triggered by pulling a cord containing a magnet from the pull cord hole on the right side of the handset. Running Alarm To trigger the Running Alarm the handset needs to be shaken up and down for several seconds. Man Down Alarm The Man Down alarm is triggered if the handset remains in the position with an angle over 60 degrees with respect to the horizontal.
  • Page 11 W-AIR Small Business Admin Guide After you have defined the Emergency profiles, click Save to apply. Assign emergency profile to handsets Go to the menu Extensions Click on the “IPEI” of the handset: The following window is displayed, allowing you to set up emergency settings: W-AIR Small Business Admin Guide Page 11 of 12...
  • Page 12 W-AIR Small Business Admin Guide Modify the parameters: “Alarm Line”: select the handset’s extension number “Alarm Number”: Enter the number to be called when the alarm is triggered from the handset You can enter an extension number that must be called or customize the service by modifying the Dialplan in the WMS and to add the “Alarm Number”...