Table of Contents
Advertisement
DuraVent Limited Lifetime Warranty
DuraVent, Inc. provides this limited lifetime warranty for all of
its products with the exception of Ventinox® (lifetime), and
PolyPro® (ten years). Subject to the limitations set forth
below, DuraVent warrants that its products will be free from
defects in material or manufacturing, if properly installed,
maintained and used. DuraVent products are fully warranted
if installed only by a professional installer. This Warranty is
transferable from the original homeowner to the buyer of the
home. This warranty does not cover normal wear and tear,
smoke damage or damage caused by chimney fires, acts of
God, or any product that was: (1) purchased other than from
an authorized DuraVent dealer, retailer or distributor; (2)
modified or altered; (3) improperly serviced, inspected or
cleaned; or (4) subject to negligence or any use not in
accordance with the installation instructions included with
the productas determined by DuraVent. Installation
instructions are available online at www.duravent.com under
Support/Literature and through our Customer Service
Department 800-835-4429 or
customerservice@duravent.com. This limited lifetime
warranty applies only to parts manufactured by DuraVent.
DuraVent provides the following warranties for its products:
One Hundred Percent (100%) MSRP 15 years from the date of
purchase, and Fifty Percent (50%) thereafter, except for the
following limitations on: all Termination Caps and DuraBlack®
are warranted at One Hundred Percent (100%) for five years.
All warranty obligations of DuraVent shall be limited to repair
or replacement of the defective product pursuant to the
terms and conditions applicable to each product line. These
remedies shall constitute DuraVent's sole obligation and sole
remedy under this warranty. This warranty provides no cash
surrender value. The terms and conditions of this warranty
may not be modified, altered or waived by any action,
inaction or representation, whether oral or in writing, except
upon the express, written authority of an executive officer of
DuraVent.
Corn, bio-fuels, driftwood or other wood containing salt,
preservative-treated lumber, plastic and household trash or
garbage, or wood pellets containing such materials must not
be burned in the appliance or fireplace. In case of a chimney
fire, the chimney must be inspected and approved by a
certified Chimney Sweep before reuse. After each annual
inspection, maintenance, and cleaning, the certified Chimney
Sweep must fill out and date the appropriate section of the
warranty card provided with the chimney liner.
LIMITATIONS ON INTERNET SALES: Notwithstanding any
other terms or conditions of this Limited Lifetime Warranty,
DuraVent provides no warranty for the following specific
products if such products are not installed by a qualified
professional installer: DuraTech®, DuraTech® HTC, DuraTech®
Premium, DuraChimney® II, PelletVent Pro®, DirectVent Pro®,
FasNSeal®, FasNSeal® W2, FasNSeal® Flex,
www.duravent.com | 800-835-4429
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
and PolyPro®, and DuraVent's relining products including
DuraLiner®, DuraFlex® (SW, Pro, 316, 304), and Ventinox®. For
purposes of this warranty, a trained professional installer is
defined as one of the following: licensed contractors with
prior chimney installation experience, CSIA Certified
Chimney Sweeps, NFI Certified Specialists, or WETT Certified
Professionals.
DuraVent must be notified and given the opportunity to
inspect defective product prior to replacement under the
terms of this limited lifetime warranty. All warranty claims
must be submitted with proof of purchase. Labor and
installation costs are not covered under this warranty. To
obtain warranty service contact: DuraVent Warranty Service,
877 Cotting Ct., Vacaville CA 95688, or call 800-835-4429.
WHERE LAWFUL, DURAVENT DISCLAIMS ALL OTHER
WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT WILL DURAVENT BE
LIABLE FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR
SPECIAL DAMAGES OR DIRECT OR INDIRECT LOSS OF ANY
KIND, INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE
AND PERSONAL INJURY. DURAVENT'S ENTIRE LIABILITY
IS LIMITED TO THE PURCHASE PRICE OF THIS PRODUCT.
SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED
WARRANTIES, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT
VARY FROM STATE TO STATE.
For the most up-to-date installation instructions, see
www. duravent.com
REV 11.28.17
Manufactured in Vacaville CA
L209_ 810007492_DV Limited Lifetime Warranty_11-28-2017
27
Advertisement
Table of Contents
