Whirlpool M-17 Technical Manual page 33

CUSTOMER DESCRIPTION
Will not drain or water left in
dishwasher
Detergent not dispensing or
detergent left in dispenser.
NOTE: Check error history.
If no fault for electrical
problems, problem is
mechanical. Do not replace
control.
Film or spots on glasses
and/or dishes
Poor wash
For Service Technician Use Only
Troubleshooting Guide (Continued)
POTENTIAL CAUSES
Draining problem
Customer misunderstands water level
after drain
Item in lower rack blocked dispenser
from opening or blocked spray of water
to dispenser.
Mechanical binding of dispenser lid.
Lid latch binding due to excess detergent
in mechanism.
Dispenser electrical problem.
Control canceled cycle prior to
dispensing due to fault detected.
Customer not using rinse aid and/or
Heated Dry
Rinse Aid dispenser problem
Hard water leaving film on dishes
Detergent carry-over causing
oversudsing
Etching of glass from too much
detergent at too high temperature
Diverter problem
Cycle selection of customer not
appropriate for dish load
Dishes not loaded facing nozzles
Whirlpool and KitchenAid
®
DIAGNOSTICS AND TROUBLESHOOTING (Cont.)
CHECK
Refer to "Service Error
Instruct customer. Sump will normally
have up to an inch of water remaining in
filter area after cycle.
Instruct customer on proper dish loading.
1. Unplug dishwasher or disconnect
power.
2. Replace dispenser.
Instruct customer on proper dispenser
filling.
Refer to "Service Error
Read error code from the dishwasher
and refer to "Service Error
Use service diagnostics mode to get fault
history from appliance.
Check rinse aid level in dispenser. Instruct
customer how to fill and monitor level of
rinse aid.
Refer to "Service Error
Check water hardness. If hard water
present, instruct customer to use
dishwasher cleaner per packaging
instructions. Also recommend Quick Wash
cycle.
Rinse aid dosage insufficient for hardness
of water. Instruct customer on how to
access customer setting menu to increase
rinse aid dosage. Refer to
Manual.
Check water hardness. If below 10 grains,
instruct customer to use less detergent.
Recommend using Quick Wash cycle.
Check water hardness. If below 10 grains,
instruct customer to use less detergent.
Recommend using Quick Wash cycle.
Refer to "Service Error
Instruct customer on cycle selection.
Recommend "High Temp" option for a
wash performance boost.
Instruct customer on proper dish loading
and spray arm coverage. Refer to
Manual.
Filtration and Maytag
® ®
Codes" table.
Codes" table.
Codes" table.
Codes" table.
Owner's
Codes" table
Owner's
24" Microfiltration Dishwashers
RELATED
ERROR
CODES
F9E1
F9E2
F10E1 (FAE1)
F1E1
F7E2
F8E1
F8E4
F8E5
F9E1
F10E5 (FAE5)
F10E1 (FAE1)
F10E4 (FAE4)
2-13
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