Troubleshooting - Appearance - SunSetter EasyShade Owner’s Manual & Installation Instruction

Problem
Fabric rolls up unevenly or
pulls to one side when the
Motorized EasyShade is
being closed.
Short lines appear in the
Fabric Panel.
Fabric appears folded or
pleated as it extends from
the EasyShade Housing.
Problem
Remote Transmitter fails
to Open or Close the
EasyShade.
(Remote Transmitter should
be set to Channel 1. See
Figure 19.)
Battery Replacement
Instructions for Remote
Transmitter.
Note: Replace the Battery if
the red light on the Remote
Transmitter does not flash
when the Up, Down, or
"my" button is held down
for 5 seconds.
TROUBLESHOOTING
Appearance
Solution
1. Check the Aluminum Housing to ensure it is mounted level on the mounting
surface.
2. It is necessary to have the Guiding Cables completely plumb, up and down.
Both the Aluminum Housing and the Cable Brackets must be installed on
the same vertical surface or plane, in order for the Fabric to open and close
smoothly and evenly. Please check to ensure the Guiding Cable is plumb
front to back and left to right. You may need to move the Cable Brackets or
shim them to ensure they are located on the same vertical plane.
Very slight lines in the fabric may be noticed near the top of the Fabric
Panel. These are caused by clips required to secure the Fabric Panel to the
internal Roller Bar. This is normal and should diminish over time, under warm
conditions. This may be more pronounced under cool conditions.
Check the Fabric to ensure it extends freely from the Housing, when the DOWN
button is pressed. If the Fabric remains in the Housing while the Motor turns in
the DOWN position, the Fabric can get "pleated" in the Housing. To fix this:
1. Ensure the Fabric does not stick inside the Housing, which can occur in
wintry, freezing conditions.
2. Move the Closed position so the sewn hem at the bottom of the Fabric,
where the Aluminum Leading Bar is located, is just below the opening of
the Aluminum Housing where the Fabric rolls out.
Operation
Solution
1. Verify the GFI electrical outlet is in proper working order.
2. Test the Remote Transmitter (Channel 1) for proper operation; press each
button on the front of the Remote Transmitter, holding for 5 to 10 seconds.
The LED light should blink for at least 5 seconds. If this fails, replace the
Remote Transmitter's Battery with a new Lithium CR2430.
3. If power is good and the Remote Transmitter is good, try Additional Motor
Troubleshooting on Page 11.
1. Remove and replace the Remote Transmitter's Battery with a new Lithium
CR2430.
a. Remove the small Phillips screw on the back of the Remote Transmitter,
b. Remove back cover,
c. Replace the old battery (be sure to note the battery orientation),
d. Reinstall the cover with the Phillips screw.
2. If the Remote Transmitter got wet,
a. Remove the back cover to allow it to dry out completely,
b. Once completely dry, replace the back cover and try again.
Note: An All Weather Remote Transmitter is available for purchase.
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