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Verify that your ADSL service provider's ADSL connection is
functioning properly. (Place a call to your ISP's customer
support department to verify this.)
Verify that your computer's TCP/IP properties are correct.
How you do this depends on your operating system:
Windows XP
1 1 1 1
Open the Internet Protocol (TCP/IP) Properties dialog
box.
a a a a
From the desktop, click the Start button, point to
Control Panel, and then click Network and Internet
Connections.
b b b b
Click Network Connections.
c c c c
Right-click the Local Area Connection icon, and
select Properties.
d d d d
Select your NIC card's TCP/IP entry (it should
include "TCP/IP" in it, but not "AOL," "Dial-up," or
"Adapter") and click the Properties button.
2 2 2 2
Ensure the following is selected, depending on whether
you are using dynamic (DHCP) or static IP addressing:
! If you are using DHCP (most users): Ensure that
Obtain an IP address automatically is selected and
that either Obtain a DNS server address
automatically or Enable DNS is selected. All fields
should be blank.
! If you are using a static IP address: Ensure that
Use the following IP address and Use the
following DNS server addresses are selected. The
IP address, Subnet mask, Default gateway, and
Preferred DNS server settings should match those
given to you by your Internet provider when you
arranged for a static IP address.
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