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Scanner Connection
The first step to take when troubleshooting connection problems with your scanner is
to check all physical connections.
Manually Installing the Software
For Windows OS: If you are facing difficulty in installing the scanner driver,
please try manually installing the software.
1. Please open [Start] > [Control Panel] > [System] > [Hardware] >
Attention
2. Click [Browse my computer for driver software] in the window
3. Browse your USB stick and manually run the [Setup.exe] file from
Appendix A:
Troubleshooting
[Device Manager]. In the [Device Manager] window, right‐click
on this scanner under [Other devices] and select [Update Driver
Software] from the pop‐up menu.
that appears, and click the [Browse] button. In the [Browse For
Folder] window, select the folder that contains this scanner's
driver and click the [OK] button to return to the previous screen.
Click the [Next] button and click [Install this driver software
anyway] if the [Windows Security] window appears.
OPTICFILM ＞ Windows ＞ Plustek OpticFilm 120 Pro. Click on
the [Yes] button if the [User Account Control] dialog pops up.
Follow the on‐screen instructions to install all software that your
new USB scanner requires.
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