Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Plustek OPTICPRO 1248U
Summary of Contents for Plustek OPTICPRO 1248U
- Page 1 Version 2.7 OpticPro 1248U Installation Usage & Troubleshooting Maintenance All trademarks and brand names mentioned in this publication are property of their respective owners. © 2001-2002. All rights are reserved. No portion of this document may be reproduced without permission.
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Page 2: Table Of Contents
..........................2 OTE ABOUT CONS ..........................3 YSTEM EQUIREMENTS ............................3 ONTENTS ..........................4 RODUCT NFORMATION CHAPTER I. INSTALLING THE PLUSTEK OPTICPRO SCANNER..........5 ....................5 OFTWARE NSTALLATION EQUIREMENTS ........................5 ARDWARE EQUIREMENTS ....................6 NSTALLING AND ETTING UP THE CANNER Step 1. -
Page 3: Introduction
3) By printing out and mailing the registration card directly to the Plustek office nearest you. See the last page of this user’s guide for a complete list of Plustek offices worldwide. As a registered customer, you will receive customer support, new product information and software upgrades. -
Page 4: Conventions Of This Guide
Appendices A & B have technical support information that can help you solve simple problems. Before calling for help, please read through Appendix A: Troubleshooting. Appendix C contains Plustek’s limited warranty agreement and FCC statement concerning the product. Conventions of This Guide Bold —... -
Page 5: System Requirements
System Requirements Windows/Intel Compatible Personal Computer Pentium CPU or above CD-ROM Drive 64 MB RAM (128 MB Recommended) 160 MB Free Hard Disk Space (260 MB Recommended) USB Port Microsoft™ Windows XP, 98, Me or 2000 Professional NOTE: Windows NT 4.0 does not support Universal Serial Bus (USB) connectivity. -
Page 6: Product Information
Quick Installation Guide Product Information Please fill in the following information for your own records. You will need it if you contact your dealer or Plustek service center in the future. !!!!!!!!!!!! Serial Number: (Located at the back of the scanner) -
Page 7: Chapter I. Installing The Plustek Opticpro Scanner
Chapter I. Installing the Plustek OpticPro Scanner efore installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the Box Contents section on page 3 of this guide. -
Page 8: Installing And Setting Up The Scanner
If you don’t find such USB ports on your computer, then you need to purchase a certified USB interface card to add USB capabilities to your computer. Installing and Setting up the Scanner Please follow the step-by-step procedures described below to install the Plustek OpticPro USB scanner. -
Page 9: Step 2. Installing The Software
1. Plug the power adapter into the scanner’s power receptor which can be identified by the symbol on its top. 2. Plug the other end of the power adapter into a standard AC power outlet. 3. Plug the square end of the included USB cable to the USB port at the rear of the scanner. -
Page 10: Software Setup Troubleshooting
USB cable back into the scanner while your computer is still turned on. If you still need support, you can contact Plustek at any one of three offices listed on the last page of this guide during normal business hours in that area. -
Page 11: Installing Additional Software
1. Unplug the scanner’s AC power adapter from the electrical outlet. 2. Unplug the scanner’s USB cable from the rear of the computer. 3. From the Windows START menu, click on [Programs] and then [Plustek USB Scanner]. In the pop-up menu that opens, click on [Uninstall USB Scanner]. -
Page 12: Chapter Ii. Usage And Maintenance
Chapter II. Usage and Maintenance Operating the Scanner Your scanner accepts documents as small as business cards and as large as letter- sized documents. However, some software programs have limitations as to the information they can handle. The capacity of the computer’s memory and free space on your hard drive can also limit the physical size of the document that you scan. -
Page 13: Testing The Scanner
PRESTO! IMAGEFOLIO, and then PRESTO! IMAGEFOLIO. 4. When Presto! ImageFolio opens, click on FILE and then SELECT TWAIN SOURCE. In the window that opens, choose PLUSTEK USB SCANNER. Click on the SELECT button to close the window. This procedure allows Presto! ImageFolio to gain access to the scanner. -
Page 14: The Scanner Utility Program
Note: If the test failed in any way, please read The Scanner Utility Program section of this manual and follow the instructions therein. Attention The Scanner Utility Program The Scanner Utility Program can help you get your new scanner up and running. In addition, it contains a number of other features to help you tailor and control the scanner. -
Page 15: Connection Status
Secondly, determine the status of your USB hardware and software configuration. To do this, please run the Scanner Utility program as described below: 1. Click on the START button, then choose PROGRAMS, PLUSTEK USB SCANNER and then SCANNER UTILITY. 2. Once the Scanner Utility window is open, locate and click on the USB button shown below: This will check the status of your USB hardware and software configuration. -
Page 16: Lamp Control
To do this, click on the Windows START button and choose PROGRAMS, PLUSTEK USB SCANNER, SCANNER UTILITY. In the window that opens, find the Lamp Control section shown below: Click on the On/Off switch at the far right of the section to immediately turn the scanning lamp on or off. - Page 17 The document cover has been designed for easy removal so that larger items, such as bound books, can be placed on the scanner glass. To remove the cover, open it all the way. Place your other hand firmly at the back of the scanner and lift the document cover, separating it from the back of the scanner.
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Page 18: Appendix A: Troubleshooting
Appendix A: Troubleshooting Scanning Problems Most problems are easily solved, and some of the most common questions and their recommended solutions are listed below. If your computer cannot receive images from the scanner, please refer to the Scanner Utility section of this manual before you proceed. - Page 19 Unable to scan from other software other than the one that came with the scanner. Solution: Enter the Scanner Setup within the program, Select TWAIN and you will see your scanner listed (e.g., Plustek USB Scanner). Symptom: Unable to save to a floppy diskette. Cause 1: The floppy disk might be write protected.
- Page 20 Symptom: The image looks good in the software that came with the scanner but it does not look good when I export the image to another program. Cause: Different imaging programs use different Monitor Gamma settings. Solution: Change the Monitor Gamma settings in either of the programs so that they match.
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Page 21: Common -How-To- Questions
Symptom: A -Disk I/O error- message is displayed. Cause 1: This error is caused if the hard disk drive does not have enough space available to process the image. Solution 1: Make some space available in the hard disk drive by deleting any programs or files that you do not need. - Page 22 If you have more questions on how to enlarge an image please consult the program documentation. Symptom: How do I cut an image and paste in another program? Solution: 1) Select the area that you want to cut. 2) Click on EDIT. 3) Click on CUT.
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Page 23: Appendix B: Specifications
Appendix B: Specifications Plustek OpticPro 1248U Physical dimensions 16.65” x 10.24” x 3.23” (423 x 260 x 82 mm) Weight 4.84 Lbs (2.2 Kgs) Operating 10 C to 40 C (50 F to 104 F) Temperature Max. Scan Area 8.5” x 11.7” (216 mm x 297 mm) -
Page 24: Appendix C: Customer Service And Warranty
Appendix C: Customer Service and Warranty If you encounter problems with your scanner, please review the installation instructions and troubleshooting suggestions contained in this guide. For further assistance call our customer support phone number listed on the last page of this guide. One of our representatives will be happy to assist you from Monday through Friday in office working hours as shown below: Europe 9:00 a.m. -
Page 25: Fcc Radio Frequency Statement
We warrant that this machine will be in good working order and will conform to its functional descriptions in the documentation provided. Upon provision of proof of purchase, replacement parts assume the remaining warranty of the parts they replace. Before presenting this product for warranty service, you must remove all programmes, data and removable storage media. - Page 26 This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
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Page 27: Contacting Plustek
Contacting Plustek EUROPE Plustek Technology GmbH Gutenbergring 38, 22848 Norderstedt, Germany Tel.: +49 (0) 40 523 031 30 Fax: +49 (0) 40 523 035 00 E-mail: support@plustek.de Website: www.plustek.de USA, Canada, ASIA PACIFIC, AFRICA Plustek Inc. Fl, No. 48, Sec. 3, Nan Kang Road, Taipei, Taiwan Tel: +886-2-2651 5311 Ext.