Alto-Shaam VMC-F3E Service Manual
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Alto-Shaam VMC-F3E Service Manual

Multi-cook oven, deluxe control, structured air technology
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MN-46896-EN
REV.01
07/20
EN
alto-shaam.com
®
Vector
Structured Air Technology™
Service Manual
Multi-Cook Oven
Deluxe Control
VMC-F3E
VMC-F4E

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Summary of Contents for Alto-Shaam VMC-F3E

  • Page 1 Service Manual ® Vector Multi-Cook Oven Deluxe Control VMC-F3E VMC-F4E Structured Air Technology™ MN-46896-EN REV.01 07/20 alto-shaam.com...

  • Page 2: Manufacturer's Information

    © Copyright 07/20 by Alto-Shaam, Inc. All rights reserved. This manual or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of Alto-Shaam, Inc. Trademarks All trademarks referenced in this documentation are the property of their respective owners.

  • Page 3: Foreword

    Call 800-558-8744 to reach our 24-hour emergency service call center for immediate access to local authorized service agencies outside standard business hours. The emergency service access is provided exclusively for Alto-Shaam equipment and is available throughout the United States through Alto-Shaam’s toll free number.
  • Page 4 OREWORD This page intentionally left blank. V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1 0 7/ 2 0 ▪ ▪ ▪...

  • Page 5: Table Of Contents

    Manufacturer’s Information ......2 Foreword Alto-Shaam 24/7 Emergency Repair Service ....3 Table of Contents Safety The Meaning of Signal Words .
  • Page 6 Cheflinc.alto-shaam.com is not Available on your Device ..81 Cannot Connect to cheflinc.alto-shaam.com ....82 The Oven is not Displayed on the Dashboard ....83...

  • Page 7: Safety

    AFETY The Meaning of Signal Words This manual contains signal words where needed. These signal words must be obeyed to reduce the risk of death, personal injury, or equipment damage. The meaning of these signal words is explained below. DANGER Danger indicates a hazardous situation which, if not avoided, will result in serious injury or death.

  • Page 8: Safety Precautions

    AFETY Safety Precautions Before you begin Read and understand all instructions in this manual. Electrical precautions Obey these electrical precautions when using the appliance: ▪ If applicable, connect the appliance to a properly grounded outlet. Do not use the appliance if it is not properly grounded. Consult an electrician if there is any doubt that the outlet used is properly grounded.
  • Page 9 Alto-Shaam of all liability. Original manufacturer’s replacement parts may be substituted; however, these parts must be of equal quality and specifications as those provided by Alto-Shaam.
  • Page 10 AFETY Personal Protective Wear the following Personal Protective Equipment (PPE) while cleaning the Equipment (PPE) appliance: ▪ Protective gloves ▪ Protective clothing ▪ Eye protection ▪ Face protection Service Technician Only trained personnel are permitted to service or repair the appliance. Service technicians must be knowledgeable in current codes and standards as stated by the Training appropriate agencies, such as:...

  • Page 11: Operation

    PERATION How to Turn On and Turn Off the Oven Before you begin The oven must be connected to electric power. Turning on the oven To turn on the oven, do the following. Step Action the main disconnect switch to the ON position. Touch the ON/OFF button ...

  • Page 12: How To View And Set Up Network Connections

    PERATION How to View and Set up Network Connections ▪ Before you begin The facility must have WIFI. ▪ The oven will only recognize networks that require a password to connect. ▪ Do not connect to a guest network. Procedure To set up WIFI, do the following.
  • Page 13 PERATION Continued from previous page Touch the WIFI icon . The Network Status screen displays. VMC-TS-010553 Touch the Setup Network icon . The Select Connection Type screen displays. VMC-TS-010556 Continued on next page Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1...
  • Page 14 PERATION Continued from previous page Touch the “Wifi” icon Kitchen1 Kitchen2 Kitchen3 VMC-TS-010559 The available networks will show on the screen. The color of the network icon indicates the strength of the signal for each network. Green = strong Yellow = medium Red = weak If the network to be used is not displayed, continue with step 6.
  • Page 15 PERATION Continued from previous page If the network is not available, touch the “Add network” icon Kitchen1 Kitchen2 Kitchen3 VMC-TS-010565 Enter the SSID using the keypad. Then, touch the arrow key. Enter the security type. Then, touch the check mark. Enter the password using the keypad.

  • Page 16: How To Set Up An Ethernet Connection

    PERATION How to Set up an Ethernet Connection ▪ Before you begin The facility must have an Ethernet port. ▪ You will need an Ethernet cable. Procedure To set up an Ethernet connection, do the following. Step Action Plug the Ethernet cord into the Ethernet port on the oven and the wall outlet. VMC-TS-010841 Touch the menu icon...
  • Page 17 PERATION Continued from previous page Touch the settings icon . The general settings screen displays. VMC-TS-009523 Touch the WIFI icon . The Network Status screen displays. VMC-TS-010553 Touch the Setup Network icon . The Select Connection Type screen displays. VMC-TS-010556 Continued on next page Ve ct or ®...
  • Page 18 PERATION Continued from previous page Touch the “Ethernet” icon VMC-TS-010844 Result The Ethernet connection is now set up. V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1 0 7/ 2 0 ▪...

  • Page 19: Components

    OMPONENTS Chamber Identification Components will be identified in accordance with the chamber numbering illustrated here. See topic Variable Frequency Drive (VFD) for VFD numbering. VMC-PHD-010689 Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1 0 7 / 20...

  • Page 20: Front Panel Identification

    OMPONENTS Front Panel Identification VMC-PHD-010819 Ref. Description Check fan indicator light USB port ON/OFF button Control panel display V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1 0 7/ 2 0 ▪...

  • Page 21: Back Panel Identification

    OMPONENTS Back Panel Identification VMC-PHD-010695 Ref. Description Main disconnect switch Ethernet port Electrical supply cord Tether ring Equipotential-bonding terminal Cooling fans/filters Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1 0 7 / 20 ▪...

  • Page 22: Component Access Panels Identification

    OMPONENTS Component Access Panels Identification VMC-PHD-010698 Ref. Description Provides access to Top panel Door drive and door switch Control panel Interface board, display, WiFi antenna Circuit breaker access panel Circuit breakers Left front service panel Electric chassis components, control panel components, and thermocouples Left back service panel Electric power components...

  • Page 23: Top Panel Component Identification

    OMPONENTS Top Panel Component Identification VMC-PHD-010701 Ref. Description Door switch Door closure mechanism Door Switch ▪ Door closed 0 Ohms; 0 VDC across terminals 1 and 2 of connector P3 on the control board. ▪ Door open Infinite Ohms; 8 VDC across terminals 1 and 2 of connector P3 on the control board.

  • Page 24: Control Panel Component Identification

    OMPONENTS Control Panel Component Identification VMC-PHD-010822 Ref. Description USB port Interface board WiFi antenna (not serviceable) Capacitive touch controller board (not serviceable) Liquid Crystal Display (LCD) (not serviceable) ON/OFF board (not serviceable) V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1...
  • Page 25 OMPONENTS Interface Board INTERFACE BOARD INTERFACE BOARD SIDE A SIDE B BATT DO NOT USE WIFI VMC-PHD-010825 Ref. Description BATT Clock battery Capacitive touch cable USB connections Display back light LCD interface Speaker 12VDC power 8GB microSD card ON/OFF board Speaker RS 485/232 LVIO DIP switches (all off)

  • Page 26: F4-Electrical Component Identification

    OMPONENTS F4—Electrical Component Identification VMC-PHD-010710 Ref. Description Ref. Description Variable Frequency Drive (VFD) Solid State Relay (SSR)—Dual High limit switches Relays Transformer Terminal blocks Control board Circuit breakers 12VDC power supply Main disconnect switch Speaker WYE filter (CE only) USB port Line filter (CE only) Terminal blocks Switch—Check fans light 1 of 2...

  • Page 27: F3-Electrical Component Identification

    OMPONENTS F3—Electrical Component Identification VMC-PHD-010713 Ref. Description Ref. Description Variable Frequency Drive (VFD) Solid State Relay (SSR)—Dual High limit switches Relays Transformer Terminal blocks Control board Circuit breakers 12VDC power supply Main disconnect switch Speaker WYE filter (CE only) USB port Line filter (CE only) Terminal blocks Switch—Check fans light 1 of 2...
  • Page 28 OMPONENTS Variable Frequency Drive (VFD) WARNING: Electric shock hazard. Do not disassemble the VFD. VMC-PHD-003618 High Limit Switches Resettable Contacts open at 572°F (300°C) VMC-PHD-001987 Ref. Description Reset button Temperature bulb V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1...
  • Page 29 OMPONENTS 12VAC Transformer The transformer provides a voltage signal to the control board. The signal allows the control board to determine the incoming line voltage. ▪ Primary: 1700 Ohms ▪ Secondary: 6 Ohms 240 VAC VMC-PHD-001927 Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1...
  • Page 30 OMPONENTS Control Board (CB) Í TELCO VFD SIEMENS VFD ON VMC-PHD-001947 Ref. Description Ref. Description Ref. Description LED 9 Drive 1 communication Jumper Chamber 2 call for heat Input signals Jumper LED 10 Chamber 3 call for heat Lights Not used LED 11 Chamber 4 call for heat Input from 12VDC power Input from switches...
  • Page 31 OMPONENTS 12VDC Power Supply Supplies DC voltage to the control board and the ON/OFF switch. Vo Adj VMC-PHD-001935 Ref. Description 12VDC terminals 12VDC adjustment 90-264 VAC input Speaker 8 Ohms VMC-PHD-001995 Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1...
  • Page 32 OMPONENTS Terminal Blocks VMC-PHD-010716 Ref. Description TB 67 Light 1 TB 69 Light 3 TB 63 Light 1 TB 65 Light 3 TB 68 Light 2 TB 70 Light 4 F4 TB 64 Light 2 TB 66 Light 4 F4 V ec t or ®...
  • Page 33 OMPONENTS Chamber Air Temperature Probe K Type Thermocouple 100°C 4.096 mV 100°F 1.521 mV 200°C 8.138 mV 200°F 3.820 mV 300°C 12.209 mV 300°F 6.094 mV VMC-PHD-001991 Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1 0 7 / 20...
  • Page 34 OMPONENTS Solid State Relay (SSR) F4 SSR 1 SSR 2 SSR 3 SSR 4 SSR 1 SSR 2 SSR 3 VMC-PHD-010719 V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1 0 7/ 2 0...
  • Page 35 OMPONENTS Solid State Relay—Duel (SSR) A– B– VMC-PHD-010722 Ref. Description A1 terminal, AC line voltage into the SSR A2 terminal, AC load voltage to heating element A B1 terminal, AC line voltage into the SSR B2 terminal, AC load voltage to heating element B A+ terminal, DC control voltage from the control board to the SSR A- terminal, DC control voltage from the control board to the SSR B+ terminal, DC control voltage from the control board to the SSR...
  • Page 36 OMPONENTS Relays VMC-PHD-010725 Ref. Description Coil Voltage Function Relay 1 (RL 1) 12 VDC Power to cooling fans and VFD 1 Relay 2 (RL 2) 240 VAC Power to VFD 2 Relay 3 (RL 3) 240 VAC Power to VFD 3 Relay 4 (RL 4) 240 VAC Power to VFD 4...
  • Page 37 OMPONENTS Terminal Blocks TB28 TB29 TB16 TB22 TB26 TB60 TB61 VMC-PHD-010728 Ref. Description Ref. Description Line 1 after disconnect switch TB29 Ground TB32 Line 2 after disconnect switch Line voltage to SSR 1 and SSR 2 Line 3 after disconnect switch TB33 Line voltage to SSR 3 and SSR 4 TB16...
  • Page 38 OMPONENTS Circuit Breakers VMC-PHD-010731 Ref. Description Ref. Description Chamber 1 heating elements Chamber 4 heating elements (F4 only) Chamber 2 heating elements Control voltage Chamber 3 heating elements Control voltage V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1...
  • Page 39 OMPONENTS Main Disconnect Switch VMC-PHD-001911 Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1 0 7 / 20 ▪ ▪ ▪ ▪...
  • Page 40 OMPONENTS WYE Filter (CE Only) VMC-PHD-010734 Line Filter (CE Only) VMC-PHD-010737 V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1 0 7/ 2 0 ▪...
  • Page 41 OMPONENTS Check Fans Indicator Light Switch 1 of 2 ▪ The contacts close at or above 130°F (54°C) VMC-PHD-001903 Chamber Heating Element 26 Ohms 9 Amps VMC-PHD-003793 Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1 0 7 / 20...

  • Page 42: Back Panel Component Identification

    OMPONENTS Back Panel Component Identification VMC-PHD-010740 Ref. Description Filters Blower motors Cooling fans Check fans indicator light switch 2 of 2 Ethernet port (optional) V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1 0 7/ 2 0...
  • Page 43 OMPONENTS Filter—Cooling Air VMC-PHD-002015 Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1 0 7 / 20 ▪ ▪ ▪ ▪...
  • Page 44 OMPONENTS Blower Motor Assembly VMC-PHD-003802 Ref. Description Ref. Description Blower housing, left side Radial blower wheel, 12-blade Wheel, blower, left side Motor, double shaft Plate, motor mounting Bracket, adjustable, motor mount Bushing Wheel, blower, right side Plate, seal retainer Blower housing, right side —...
  • Page 45 OMPONENTS Cooling Fans ▪ Impedance protected ▪ 240 Volt ▪ 581 Ohm VMC-PHD-002011 Check Fans Indicator Light Switch 2 of 2 ▪ The contacts close at or above 130°F (54°C) VMC-PHD-001903 Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1...
  • Page 46 OMPONENTS This page intentionally left blank. V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1 0 7/ 2 0 ▪ ▪ ▪...

  • Page 47: Maintenance

    AINTENANCE Maintenance Schedule ▪ Requirements See topic How to Clean the Oven. ▪ Make sure the oven is cooled down and off—inside of chamber 140°F (60°C) or less. Daily For daily maintenance, do the following. ▪ Remove any spills with disposable paper wipes or a damp cloth. ▪...
  • Page 48 AINTENANCE Continued from previous page ▪ Record the software versions and update if necessary. ▪ Record the amp draw of all elements on the service screen individually. ▪ Record the incoming supply line voltage. ▪ Test each chamber fan for correct operation. ▪...

  • Page 49: How To Clean The Oven

    AINTENANCE How to Clean the Oven Before you begin WARNING: Burn hazard. Wear eye protection and hand protection while cleaning the oven. Do not spray cleaner into the oven while the blowers are running. Allow the oven, racks, and jet plates to cool before cleaning the oven.
  • Page 50 Use hand protection when handling the jet plates. VMC-TS-009513 Separate the jet plates. Spray the cooking racks and jet plates with Alto-Shaam non-caustic oven cleaner , CE-46828. Follow safety instructions on cleaner bottle. Let the Scrub Rinse cleaner work for 3–5 minutes.
  • Page 51 AINTENANCE Continued from previous page Spray the interior surfaces of the oven with Alto-Shaam non-caustic oven Scrub cleaner, CE-46828. Let the cleaner work for 3–5 minutes. with a non- Remove abrasive scrub pad. any residue with a water-soaked towel. Remove the cooling fan filters .
  • Page 52 AINTENANCE This page intentionally left blank. V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1 0 7/ 2 0 ▪ ▪ ▪...

  • Page 53: Troubleshooting

    ROUBLESHOOTING The Oven will not Power Up ▪ Before you start Remove the circuit breaker service panel on the left side of the oven. ▪ Move the circuit breakers to the OFF position, then move the circuit breakers to the ON position and retry operation. If the oven still does not power up, follow the troubleshooting procedure below.
  • Page 54 ROUBLESHOOTING Continued from previous page Is there 12VDC out of the power supply between the Replace the faulty power supply. positive and negative side terminals? Inspect the wiring between power Is there 12VDC at the interface board? Is the green supply and the interface board for LED light on the board near the J12 illuminated (D05)? broken, open, or lose connections.

  • Page 55: The Oven Does Not Heat

    ROUBLESHOOTING The Oven does not Heat ▪ Before you start Read and follow the steps described in the topic The Chambers do not Heat— Element Control Voltage. ▪ At the main disconnect switch, determine which phase connects directly to the heating element, and which phase connects to the L1 terminal of the SSR.
  • Page 56 ROUBLESHOOTING Continued from previous page Enter a value higher than the temperature sensor value. Touch the check mark. Select the button to the right of the heater.  NOTE: The button will move to the right and turn gray. The convection fan button will also move to the right and turn gray.
  • Page 57 ROUBLESHOOTING Continued from previous page Inspect the wiring and wire harnesses into Is there 12VDC out of the control board at the P9 and out of the control board. Replace the connection to the element chamber? control board if no wiring issues are found. Inspect the wiring between the solid-state Is there 12VDC to the solid-state relay (voltage relay and the control board for any open or...

  • Page 58: Chamber Blower Fans Do Not Operate

    ROUBLESHOOTING Chamber Blower Fans do not Operate ▪ Before you start Put the oven into a heating mode. ▪ Remove the service panel. ▪ Locate the circuit breakers and reset any tripped circuit breaker as required. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage.
  • Page 59 ROUBLESHOOTING Continued from previous page Verify the oven has the correct supplied voltage Correct the supplied facilities voltage and and phase. phase, then retest. Is the chamber on and calling for heat? Turn the chamber ON. Locate the 4-wire VFD connection on the control board.

  • Page 60: Chamber Lights Do Not Illuminate

    ROUBLESHOOTING Chamber Lights do not Illuminate Before you start Remove the service panel. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage. Wear Personal Protective Equipment (PPE). NOTICE Do not operate the oven in a cooking mode for an extended period of time with the top panel removed.

  • Page 61: The Check Fan Indicator Light Is Illuminated

    ROUBLESHOOTING The Check Fan Indicator Light is Illuminated ▪ Before you start Put the oven into a heating mode. ▪ Remove the service panel. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage. Wear Personal Protective Equipment (PPE). NOTICE Do not operate the oven in a cooking mode for an extended period of time with the top panel removed.

  • Page 62: Door Handle Light Does Not Illuminate

    ROUBLESHOOTING Door Handle Light does not Illuminate Before you start Remove the service panel. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage. Wear Personal Protective Equipment (PPE). NOTICE Do not operate the oven in a cooking mode for an extended period of time with the top panel removed.

  • Page 63: Axial Cooling Fan(S) Are Not Running

    ROUBLESHOOTING Axial Cooling Fan(s) are not Running ▪ Before you start Put the oven into a heating mode. ▪ Remove the top service panel. WARNING: Electric shock and arc flash hazard. Use caution when measuring line voltage. Wear Personal Protective Equipment (PPE). NOTICE Do not operate the oven in a cooking mode for an extended period of time with the top panel removed.

  • Page 64: How To Test The Convection Fan Motors

    ROUBLESHOOTING How to Test the Convection Fan Motors Before you begin The oven must be connected to electric power. Procedure To test the convection fan motors, do the following. NOTICE Do not turn on the heaters during this test. Damage to the oven may occur.
  • Page 65 ROUBLESHOOTING Continued from previous page Enter the pass code 6702 Touch the check mark . The general device screen displays. VMC-TS-010886 Scroll to the chamber selection buttons. VMC-TS-010889 Touch the button of the chamber to be tested. The chamber options are displayed.
  • Page 66 ROUBLESHOOTING Continued from previous page Scroll until the convection fan button is displayed. VMC-TS-010895 Touch the convection fan button . The speed sensor will display an RPM value. VMC-TS-010898 Move the Set target speed button to change the motor RPM. If the blower speed changes, the system is working.
  • Page 67 ROUBLESHOOTING Continued from previous page Touch the convection fan button to stop the Convection fan motor. VMC-TS-010905 Result The convection fan motor has now been tested. Ve ct or ® F Se r i es Se r vi ce Man u a l MN -4 6 8 96 Rev 0 1 0 7 / 20...

  • Page 68: How To Test The Cooling Fans

    ROUBLESHOOTING How to Test the Cooling Fans ▪ Before you begin The oven must be connected to electric power. ▪ Make sure the top cover and side panels are installed when conducting this test. Procedure To test the cooling fans, do the following. Step Action Touch...
  • Page 69 ROUBLESHOOTING Continued from previous page Enter the pass code 6702 Touch the check mark . The general device information screen displays. VMC-TS-010886 Touch the cooling fan button . The cooling fans turn on. See topic The Cooling Fans do not Operate. if the fans do not operate. Touch the cooling fan button to turn the cooling fans off.

  • Page 70: How To Test The Heaters

    ROUBLESHOOTING How to Test the Heaters ▪ Before you begin The oven must be connected to electric power. ▪ Remove the right side panel. Procedure To test the heaters, do the following. NOTICE Do not operate the oven in a cooking mode for an extended period of time with the top panel removed.
  • Page 71 ROUBLESHOOTING Continued from previous page Enter the pass code 6702 Touch the check mark . The general device information screen displays. VMC-TS-010886 Scroll to the chamber selection buttons. VMC-TS-010889 Touch the button of the chamber to be tested. The chamber options are displayed.
  • Page 72 ROUBLESHOOTING Continued from previous page Touch the target temperature setting . The select temperature screen displays. VMC-TS-010911 Select a temperature higher than the current chamber temperature Touch the check mark. The target temperature is displayed. VMC-TS-010914 Touch the heater button .
  • Page 73 ROUBLESHOOTING Continued from previous page Measure the amp draw while the heater is on. The amperage draw of a functioning heater element is 10-15 amps. WARNING: Electric shock hazard. Wear PPE and use best practices when measuring live voltage. VMC-TS-010784 Touch the heater button to stop the heater.

  • Page 74: How To Calibrate A Chamber Thermocouple

    ROUBLESHOOTING How to Calibrate a Chamber Thermocouple ▪ Before you begin The oven must be connected to electric power. ▪ Make sure you have a multimeter with a thermocouple attachment. ▪ Make sure the jet plates are installed. ▪ You will need to know the service pass code. Procedure To calibrate a chamber thermocouple, do the following.
  • Page 75 ROUBLESHOOTING Continued from previous page Enter the pass code 6702 Touch the check mark . The general device information screen displays. VMC-TS-010886 Scroll to the chamber selection buttons. VMC-TS-010889 Touch the button of the chamber to be tested. The chamber options are displayed.
  • Page 76 ROUBLESHOOTING Continued from previous page Touch the target temperature setting . The select temperature screen displays. VMC-TS-010911 Enter chamber Enter a temperature higher than the current chamber temperature temperature Touch the check mark. The target temperature is displayed. Repeat for all chambers. all chambers to the same temperature.
  • Page 77 ROUBLESHOOTING Continued from previous page Insert the Insert the thermocouple from the multimeter into the heated oven. Allow the thermocouple multimeter to stabilize. Compare the reading from the multimeter’s thermocouple with the temperature sensor reading displayed on the screen. º VMC-TS-010923 Calibrate the offset Calibrate...
  • Page 78 ROUBLESHOOTING Continued from previous page Enter the offset. To do so: Touch the “>” icon for the chamber offset temperature that needs to be calibrated. The Enter offset screen displays. VMC-TS-010926 Enter the value calibrated in step 10 and press the check mark. The multimeter temperature and the temperature sensor should show the same reading.

  • Page 79: How To Test The Probe

    ROUBLESHOOTING How to Test the Probe Before you begin Make sure you have: ▪ Multimeter ▪ Container of ice water Procedure To test the probe, do the following. Step Action the multimeter to ohms. VMC-TS-003717 Insert the probe into a container of ice water. ...
  • Page 80 ROUBLESHOOTING Continued from previous page Insert the meter leads into the probe connector. The measurement should be between 99 and 101 ohms at 32°F (0°C).  NOTE: If the measurement is not between 99 and 101 ohms, replace the faulty probe. VMC-TS-003723 Result The probe has now been tested.

  • Page 81: Cheflinc.alto-Shaam.com Is Not Available On Your Device

    ROUBLESHOOTING Cheflinc.alto-shaam.com is not Available on your Device If other website are not available, Are other websites available on your device from the contact your network provider or IT same network being used to access Cheflinc. department. If the website is blocked, contact...

  • Page 82: Cannot Connect To Cheflinc.alto-Shaam.com

    A recovery link will be sent to the email associated with the Cheflinc account. If you are still unable to log in, contact Alto-Shaam technical support. V ec t or ® F Se ri e s Ser vi c e M an u a l...

  • Page 83: The Oven Is Not Displayed On The Dashboard

    ROUBLESHOOTING The Oven is not Displayed on the Dashboard Prerequisite: The operator is on a device connected to the Internet and is able to login to cheflinc.alto-shaam.com. See topic The Oven will not Power Up Does the oven power up? troubleshooting tree in the Service Manual.

  • Page 84: Unable To Assign Recipes From The Dashboard To Ovens In The Field

    Dashboard troubleshooting connected (yes) or offline (no)? tree. Contact Alto-Shaam technical support for assistance. V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6...

  • Page 85: Assembly/Disassembly

    SSEMBLY ISASSEMBLY Removing and Installing the Blower Motor ▪ Before you begin The oven must be disconnected from electric power. ▪ Have a replacement blower motor. Procedure To remove and install the blower motor, do the following. WARNING: Electric shock hazard. Disconnect the oven from electric power before servicing the appliance.
  • Page 86 SSEMBLY ISASSEMBLY Continued from previous page Remove the back panel VMC-TS-010672 Disconnect the fan wire connector Disconnect the blower motor wire connectors VMC-TS-003702 the insulation around the motor. Loosen the motor mount adjustment screws VMC-TS-003705 Continued on next page V ec t or ® F Se ri e s Ser vi c e M an u a l MN- 4 6 89 6 Re v 0 1...
  • Page 87 SSEMBLY ISASSEMBLY Continued from previous page Remove the fan mount screws VMC-TS-003708 Remove the motor assembly from the oven. Install the new motor assembly. VMC-TS-003711 Re-install the fan mount screws Tighten the motor mount adjustment screws. Re-install the insulation around the motor. Tape all the seams in the insulation.

  • Page 88: Removing And Installing A Heater Element

    SSEMBLY ISASSEMBLY Removing and Installing a Heater Element ▪ Before you begin The oven must be disconnected from electric power. ▪ Have a replacement heater element. Procedure To remove and install a heater element, do the following. WARNING: Electric shock hazard. Disconnect the appliance from electric power before servicing the appliance.
  • Page 89 SSEMBLY ISASSEMBLY Continued from previous page the insulation around the heater element panel. Move the insulation away from the heater element panel. Remove the heater element panel VMC-TS-010680 Remove the heater element from the oven. Install the new heater element into the oven. VMC-TS-010683 Re-install the heater element panel.
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